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Hermitage House Care Home

Kingfisher Road, Thrapston, Kettering, Northamptonshire NN14 4GN
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Beautiful inside and all the staff are so caring and helpful.Claire F(Daughter-in-law of Resident/Service User)
Hermitage House Care Home, Kettering
Excellent staff very caring and nothing too much troubleC R(Daughter of Resident/Service User)
Hermitage House Care Home, Kettering
Excellent facilities, very clean light and airyT M(Friend of Resident/Service User)
Hermitage House Care Home, Kettering

Situated in Thrapston, a popular market town in the heart of North Northamptonshire, Hermitage House Care Home is a 67 bed setting offering a luxurious lifestyle for all residents.

Purpose-built and set over three floors, the care home provides person-centred residential and specialist dementia care. From the moment you step across the threshold, you’ll be embraced by its warm and welcoming atmosphere. With superb facilities, the highest standards of care, support and social interaction will be delivered with dignity, kindness and compassion.

Care Provided by Hermitage House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750

Our care fees are subject to a care needs assessment prior to admission to our care home. Your accommodation, food, activities, entertainment, hairdressing, chiropody, and newspapers are all included in your ‘all inclusive’ care home fee.

Contact Hermitage House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jolene Anderson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • Visitors welcome at any time

Parking

  • There is a large onsite car park

Hermitage House Care Home Reviews (35)

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9.7

Hermitage House Care Home has a Review Score of 9.7 (9.668) out of 10, based on 19 reviews in the last 2 years. Over all time Hermitage House Care Home has 35 reviews.

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Review from Carol H (Partner of Resident) published on 26 June 2026 Submitted via Website
Overall Experience

I found Hermitage house a welcoming and friendly environment, all staff acknowledged me and appeared to be happy and calm. The meals and menu were very good. The availability of drinks and snacks during the day were also welcome by my partner as he only eats smaller amounts perhaps more often. Rooms were well furnished and very clean and modern. All in all very good 2 week respite, I felt secure he was well cared for.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you very much for your kind words. You are both very welcome anytime. A real pleasure to care for, look forward to welcoming you again soon.

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Review from Dorothy M (Wife of Resident) published on 27 April 2026 Submitted via Website
Overall Experience

My husband was in Hermitage House for 18 months. He was always treated with kindness and respect. He didn't call them carers, he called them his friends ,as did I. Food was always plentiful and delicious. Although my husband is no longer with us, I still go back for coffee mornings and am always greeted warmly.

Reply from Jess Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you for your kind review of Hermitage House Care Home. We are honoured to have been able to care for your husband at Hermitage House and are so pleased you still come and join us for coffee mornings every other week.

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Review from Alana M (Daughter of Resident) published on 10 March 2026 Submitted via Website
Overall Experience

Very supportive and helpful and have taken very good care of my mother . The food is excellent and plenty of it. The staff are always cheerful and always willing to help, they make time to talk and be with the residents and nothing is too much trouble. The home itself and rooms are spotlessly clean.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you very much for your kind words, these will be shared with our Hermitage House team.

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Review from L D (Daughter of Resident) published on 10 March 2026 Submitted via Website
Overall Experience

It takes a special kind of person to be patient, understanding and genuinely friendly towards elderly people who all have their issues and idiosyncracies. Everyone at Hermitage House is that special sort of person. The care and kindness is genuine. My mother is settled in a lovely room, enjoys chatting with the carers who enjoy chatting with her, is always treated with dignity and respect and says that she feels she belongs. Having gone from an independent life living in her own home, to being totally dependent on others, with all the trauma that brings with it, hearing this is such a relief. I know that she is being well looked after. Hermitage House doesn't feel like a care home; the facilities are akin to a five star hotel, the food is excellent and relatives and friends can come and go as they please, making visits a relaxed and special time. It has become something of a second home to me and my family which gives us precious time with our Mum which we might not otherwise have had.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you very much for your kind words. This is very much appreciated. Always welcome anytime.

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Review from Robert J (Husband of Resident) published on 5 March 2026 Submitted via Website
Overall Experience

The care home offers consistent peace of mind for my wife and me in terms where she is located in a quiet part of the home and consistent medication which has stabilised her mental health showing she now has a good level of conversational skills.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you very much for your kind words. You are a pleasure to welcome daily at Hermitage House.

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Review from M E (Husband of Resident) published on 5 March 2026 Submitted via Website
Overall Experience

My wife has had excellent care ever since she's been there(August 2024). She had a few ups and downs with her health and everything has been looked after really well I can't say how pleased I am with all the staff and how friendly they are.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you very much for your kind words. You are both most welcome.

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Review from V B (Wife of Resident) published on 5 March 2026 Submitted via Website
Overall Experience
I am pleased to take this opportunity to put on record how delighted I am with the care, consideration, empathy and patience the staff afford my husband. David has dementia and has no short term memory. Sadly he can no longer walk and his personal issues must be very hard to manage.
I do appreciate the fact that I don't have to worry about his welfare. In addition, I find staff polite and open when I call to ask about David's health. The way the staff helped to celebrate his birthday was really lovely. In conclusion, all this high standard of care needs a high standard of management and structure and it is obvious to me that all is in place.

Thanks go to all at Hermitage House Thrapston.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home
At Hermitage House we strive for outstanding. Thank you very much for taking the time to write a lovely review.

It is our pleasure to welcome you anytime.

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Review from K C (Granddaughter of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
My grandmother would not be reaching her 89th birthday without the care she receives from the home. Most of the staff are brilliant, that's very important.
However, the food.

The food is absolutely terrible. The staff agree that's it's unacceptable, most food is brought in ready made, the poor standard of food means my grandmother often misses meals or has toast or a sandwich. Even eggs at breakfast are not cooked well, it's the simple tasks up to and including main meals. The home has seen a high turnover of "chefs" and in my opinion each one has been as bad or worse than the prior. We have complained multiple times regarding the food but nothing gets done in the long term.

Reply from Jolene Anderson, Home Manager at Hermitage House Care Home

Thank you for taking the time to leave a review for Hermitage House. It is our pleasure to care for your Grandmother. We value all feedback and will pass on your comments to our senior team regarding our catering.

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Review from J E (Daughter of Resident) published on 11 November 2025 Submitted via Website
Overall Experience

This care home is fantastic it is more like a hotel than a care home. The residents are well looked after, and they have a daily choice of menu with good quality of food. There are plenty of careers available which are very helpful. I feel comfortable leaving my father here as I know he is well looked after.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home
Your Father is very well Loved here, and enjoy seeing your smiling face when you visit.

Thank you for your kind words, they mean the world to us.

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Review from Edwina S (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card
Overall Experience

The care home has gone above and beyond looking after my Dad. He spent 5 months at the home and in that time he had nothing but their respect. Sadly he passed last week in the home and the whole team looked after not only Dad but any family member who was visiting him. We can't as a family thank them enough.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Your Dad was a remarkable chap and he will be truly missed! He was very much loved by all, you all are. Thank you for your kind words. Please don't be strangers.

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Review from C M (Daughter of Resident) published on 20 October 2025 Submitted via Website
Overall Experience

I am very happy with my dad's care he loves the staff and all the activities especially carpet balls and bingo and trips to the bowling alley in Kettering. He loves the food and afternoon tea and cake. Hermitage House Care Home is more like a hotel than a care home my dad is very happy here and my sister and I feel he is looking after well and is kept safe

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Your kind words mean the world to us and we are so pleased to look after Dad. Thank you for taking the time leave a review!

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Review from T P (Daughter of Resident) published on 17 July 2025 Submitted via Website
Overall Experience
My dad came in for rest bite. And he really enjoyed himself.
Caring workings. I couldn't have asked for a better place to support him and his needs.
Home was clean and welcoming.
A lot of different things to offer for the users.

And all the help and support there for each individual.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

We are so very thankful for your kind words. Your Father is such a joy to have here at Hermitage House and we will happily have him stay anytime! Please pop in and see us soon, Kind regards

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Review from Joanna E (Friend of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

As a close friend of someone currently living at Hermitage House in Thrapston, I've been deeply impressed every time I visit. The care and attention given by the staff are exceptional, not only professional but genuinely warm and compassionate. The home itself is well maintained. Hermitage House has created a space where residents can feel secure, respected and comfortable. I can't speak highly enough of the team and enrichment they've created.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Your words are very kind and we are very grateful for your feedback. You are more than welcome anytime. Best wishes

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Review from P G (Respite Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience
The staff were very good & friendly. Felt I could approach any of them with any issues or questions I had.
Bathroom was very clean, could do with a towel rail & in the room a full-length mirror would have been lovely.
I enjoyed my stay & taking part in the activities, especially the quiz.

I enjoyed the food, especially the cakes.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you for your feedback, We are pleased you enjoyed your stay and would welcome you back into Hermitage house anytime! Best wishes to you.

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Review from Lisa M (Daughter of Resident) published on 23 June 2025 Submitted via Website
Overall Experience

Hermitage House has given us, as a family, true peace of mind that our mum is happy and very well looked after, I personally work within care and can honestly say I've never been to such a beautiful well run home. The staff are amazing, very friendly and efficient, my mum who is at Hermitage House has already built bonds with the carers, what I like about HH is its transparency, they have nothing to hide, you can turn up whenever you want which is a major green flag! My mum was lonely, confused and depressed before she came to Hermitage House, in the few weeks that she's been there she has blossomed and is like she used to be, she looks amazing and I'm sure it's not only down to the wonderful food they provide! Mum is a very sociable person and there is always something for her to do or activity to join. I went to see her Sunday and she told me she feels 'safe' what more could a family want for their precious mum. Well done everyone at Hermitage House as you are all truly amazing.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

Your very kind words mean so very much to us all at Hermitage House. Your mum is wonderful, always greeting us with a smile and an absolute pleasure to care for. We work extremely hard and are very pleased to hear your mum feels safe. She is very much loved. Kind regards

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Review from Jean W (Wife of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

I couldn't fault my husband's stay at Hermitage House. The care given to him was wonderful, the staff were always kind, caring and cheerful, nothing was too much bother. The home was kept immaculate, and the food excellent. I always came away knowing that he was being well cared for and felt supported in a not very easy time in my life.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

We are so pleased to have welcomed you both into Hermitage House. Thank you for leaving such kind words. You are always welcome, anytime.

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Review from Karen B (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

On three separate occasions, my father was found on the ground floor, not having been integrated into the activities. No staff were around to assist in getting him upstairs. On visiting over two consecutive days, my father was in the same dirty clothes and was unshaven and unwashed, whilst the middle floor appears to be "where it all happens". No effort was made to get my father upstairs to interact. I feel care was generally poor, and there was no effort upstairs to interact. I feel care was poor generally, and no effort was made to help with personal care. This was brought up during his stay and put on his care plan, but I have received no update! On leaving, his clothes were crammed into his case, and his underclothes were put in his stroller - disgusting. I would not recommend.

Reply from Jolene Anderson, Home Manager at Hermitage House Care Home

We appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. We value transparency and strive to improve our services based on feedback. Please contact our Home Manager directly on 01832 430 084 should you wish to discuss this further.

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Review from V G (Wife of Resident) published on 17 December 2024 Submitted via Postal Card
Overall Experience

My husband settled happily for his three week stay and benefited greatly from the company of others, both residents and staff. It was a huge relief for the family to see how well he was being cared for when visiting. The fact that he walked more than at home, from his room to the communal areas several times a day can only have been beneficial.

Reply from Jess Grayson, Customer Relations Manager at Hermitage House Care Home

Thank you for your kind feedback! We're so glad to hear that your husband felt comfortable and enjoyed the company of both our residents and staff. It's wonderful to know his increased activity was beneficial and that our care brought peace of mind to your family. Your support means a lot to us!

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Review from J P (Friend of Resident) published on 13 August 2024 Submitted via Postal Card
Overall Experience

The facilities in this care home is second to none. The staff do everything within their power to make life as comfortable as possible for the residents, sometimes going above and beyond. No wish is impossible to achieve and a home-from-home ethos is maintained. I would highly recommend this care home and the staff within.

Reply from Jessica Grayson, Customer Relations Manager at Hermitage House Care Home

At Hermitage House, we strive to deliver care to the highest of standards for our residents and will always go above and beyond to ensure a comforting homely environment. Thank you for your very kind words. Absolutely pleasure to care for your loved one.

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Review from Steve B (Son of Resident) published on 25 April 2024 Submitted via Website
Overall Experience
Just excellent in every aspect. Genuine care, very clean and welcoming atmosphere. Mum went in with dementia and has regained a healthy weight. She has come out of her shell and socialises thanks to the team.

I suppose the best bit is mum said she’d recommend this hotel to anyone. That says it all.

Reply from Susan Barnes, Home Manager at Hermitage House Care Home

Thank you for leaving such a positive review, the team strive towards excellence each and everyday, providing meaningful, caring and compassionate care which highlights the wonderful feedback given. Thank you Susan & Team Hermitage

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 01 Dec 2025

    Hermitage House Care Home in Thrapston recently hosted an Appreciation Networking Brunch to bring together local businesses and community organisations for a morning of networking. The event provided an opportunity...

  • 01 Dec 2025

    Hermitage House Care Home in Thrapston is excited to announce its upcoming Winter Wonderland Christmas Fair, taking place on Saturday, 13th December from 12pm – 4pm. This much-loved annual event...

  • 24 Nov 2025

    Staff at Hermitage House Care Home in Thrapston recently granted resident Diana’s wish of a photoshoot with her family. The ‘Make a Wish’ initiative at Hermitage House, part of the...

Upcoming Events

There are no upcoming events for Hermitage House Care Home.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Hermitage House Care Home
  • 31 Jan 2025Recipient: Country Court

Accreditations

There are no accreditations posted yet for Hermitage House Care Home.

Meet the Team (7)

Jolene Anderson
Jolene AndersonJob Title:Home ManagerJoined: 2024

Jolene is a dedicated and passionate manager, she has worked in the care sector for over ten years, starting as a care assistant and progressing to Home Manager. She is passionate about caring for the elderly and believes in delivering the best person-centred care. She loves to hear about the individual memories and experiences of her residents and to give them the high-quality care they deserve.

Jess Grayson
Jess GraysonJob Title:Customer Relations ManagerJoined: 2024

Jess Grayson is our Customer Relations Manager at Hermitage House Care Home. Jess will be the first point of contact for new care enquiries to ensure a smooth transition is created for families moving into a care home setting. She is excited to plan events that bring joy to residents at the home and to support the Thrapston community however she can.

Sarah Knight
Sarah KnightJob Title:Deputy ManagerJoined: 2025

Sarah is one of our Deputy Managers at Hermitage House. Sarah brings a wealth of knowledge in building meaningful relationships and brings a compassionate and thoughtful approach to her role.

Gyalbo Tamang
Gyalbo TamangJob Title:Client Services ManagerJoined: 2023

Gyalbo is our Client Services Manager and is responsible for the warm welcome you'll receive at Hermitage House. He is on hand to offer refreshments to our visitors and ensure our home environment is always immaculate.

Louise Wells
Louise WellsJob Title:Home AdministratorJoined: 2025

Louise is our friendly and organised Home Administrator at Hermitage House. She supports residents, families, and the team with day-to-day admin and ensures everything runs smoothly. With a passion for person-centred care, Louise helps create a welcoming home.

Jess and Maggie
Jess and Maggie Job Title:Wellbeing TeamJoined: 2025

Jess and Maggie are our Wellbeing team at Hermitage House, and they spend their time organising events, but also ensuring something is going on in the home. They ensure that all the residents are kept active and connected through activities that they can enjoy throughout the months. They also enjoy getting to know what our residents enjoy and making sure there’s always something meaningful for them to take part in.

Donna Wells
Donna WellsJob Title:Care AssistantJoined: 2025

Donna is a Care Assistant and supports residents with their daily needs, always offering a friendly face and a helping hand. She takes pride in making sure residents feel comfortable, safe, and valued. Donna is always willing to help and support our residents in any way that she can.

Frequently Asked Questions about Hermitage House Care Home

What types of Care is Hermitage House Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hermitage House Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Hermitage House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hermitage House Care Home to the centre of Kettering?

8.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hermitage House Care Home to verify any information. View our terms and conditions. Hermitage House Care Home has an Enhanced Service -more info.