Hermitage House Care Home

Kingfisher Road, Thrapston, Kettering NN14 4GN
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Top 20 carehome certificate
9.7 26 Reviews
  • Hermitage House Care Home, Kettering
Situated in Thrapston, a popular market town in the heart of North Northamptonshire, Hermitage House Care Home is a 67 bed setting offering a luxurious lifestyle for all residents.

Purpose-built and set over three floors, the care home provides person-centred residential and specialist dementia care. From the moment you step across the threshold, you’ll be embraced by its warm and welcoming atmosphere. With superb facilities, the highest standards of care, support and social interaction will be delivered with dignity, kindness and compassion.
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Care Provided by Hermitage House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650

Our care fees are subject to a care needs assessment prior to admission to our care home. Your accommodation, food, activities, entertainment, hairdressing, chiropody, and newspapers are all included in your ‘all inclusive’ care home fee.

These prices are only a guideline, please contact Hermitage House Care Home to find out the exact price for your requirements.

Contact Hermitage House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hermitage House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jolene Anderson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Visitors welcome at any time

Parking

  • There is a large onsite car park

Hermitage House Care Home Reviews (26)

9.7

Hermitage House Care Home has a Review Score of 9.7 (9.699) out of 10, based on 14 reviews in the last 2 years.
Over all time Hermitage House Care Home has 26 reviews.

Overall Experience
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Date Published
  • 26
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Reviewer Connection to Hermitage House Care Home
  • 12
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Total of 26, showing 21-26
Review from Maxine W (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly Dad has many health challenges as a Stroke has left him partially sighted, hard of hearing with limited mobility and some days a little depressed.
Hermitage House has changed Dad’s and our lives for the better - knowing that a professional and caring team are providing the support required
that is tailored to my Dad’s needs.
Everyone has a ready smile and it is clear that the staff are happy, very well trained, willing and able to give Dad the very best care - it’s as if the staff have wrapped a comfort blanket around Dad and the family.
We are so grateful for all the loving care, stimulation and encouragement that is provided for Dad.
The newly built Hermitage House Care Home has the appearance of a five star hotel - a fabulous building, interior design, exacting attention to detail and delicious food. You will be delighted by the ambiance but that’s just the beginning of the story as the staff elevate the rating far beyond any expectation you could have.
Reply from Clare Hedge, Home Manager at Hermitage House Care Home
Thank you for taking the time to write such a lovely and heartfelt review for Hermitage House Care Home. We are pleased to hear that you and your family are happy with the care we provide for your dad…read more
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Review from N J (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has received since arriving at Hermitage House Care Home has been fantastic. All staff without exception have been friendly and welcoming to both her and her family. The staff have quickly identified medical problems and the liaison with the local GP surgery has been good. The care
and well-being team are keen to give my mum the best quality of life and is working tirelessly towards that goal. The facilities are both comfortable, luxurious and stylish. The food and drink available are very good and the hospitality staff are happy to accommodate any special requests and dietary needs.
The overall experience from the initial enquiry to now has been excellent and I would not hesitate to recommend Hermitage House.
Reply from Clare Hedge, Home Manager at Hermitage House Care Home
Thank you for your lovely review of Hermitage House Care Home. We are so happy to hear that you are pleased with our facilities and the care that we provide for your mother. We will keep up the good…read more
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Review from C R (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff very caring and nothing too much trouble. My father was very anxious when he first arrived for two weeks of respite but by the end is planning another visit very soon.
Reply from Clare Hedge, Home Manager at Hermitage House Care Home
We appreciate you taking the time to write a review for Hermitage House Care Home. We are very pleased to hear that your father enjoyed his stay with us.
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Review from Paul J (Son of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad arrived at Hermitage House Care Home on May the 1st and he has very much enjoyed his first two weeks there. He is looking much healthier now with the care and attention he receives and eating much better too. Why wouldn't he as the food is excellent. All at Hermitage House Care Home are working
hard to make his time with them a comfortable one. Thank you.
Reply from Clare Hedge, Home Manager at Hermitage House Care Home
Thank you for taking the time to leave a review for Hermitage House Care Home, we are delighted your relative has settled in so well with us and is enjoying the food and facilities.
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Review from T M (Friend of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, very clean light and airy. Staff extremely friendly and helpful offering refreshments during our visit.
Reply from Clare Hedge, Home Manager at Hermitage House Care Home
Thank you for writing such a lovely review. We are pleased to hear that you are happy with our facilities and our team will love reading your kind words.
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Review from Claire F (Daughter-in-law of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fabulous care home. Beautiful inside and all the staff are so caring and helpful. They made the transition for my father-in-law to come straight from hospital so easy and within 24 hours he was looking like a different man.
Reply from Hannah Louise Mills, Senior Customer Relations Manager at Hermitage House Care Home
Thank you so much for your feedback. We are so pleased to be caring for your father-in-law at Hermitage House. I will endeavour to share your kind words with the team.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Hermitage House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Hermitage House Care Home is calculated as follows: ( (133 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 166 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.97 Points relating to the number of positive Reviews for Hermitage House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 13 Positive Reviews ÷ 13.4 = 0.97
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (7)

Jolene

Jolene Anderson

Job Title: Home Manager Joined: 2024

Jolene is a dedicated and passionate manager, she has worked in the care sector for over ten years, starting as a care assistant and progressing to Home Manager. She is passionate about caring for the elderly and believes in delivering the best person-centred care. She loves to hear about the individual memories and experiences of her residents and to give them the high-quality care they deserve.

Jess

Jess Grayson

Job Title: Customer Relations Manager Joined: 2024

Jess Grayson is our Customer Relations Manager at Hermitage House Care Home. Jess will be the first point of contact for new care enquiries to ensure a smooth transition is created for families moving into a care home setting. She is excited to plan events that bring joy to residents at the home and to support the Thrapston community however she can.

Sarah

Sarah Knight

Job Title: Deputy Manager Joined: 2025

Sarah is one of our Deputy Managers at Hermitage House. Sarah brings a wealth of knowledge in building meaningful relationships and brings a compassionate and thoughtful approach to her role.

Gyalbo

Gyalbo Tamang

Job Title: Client Services Manager Joined: 2023

Gyalbo is our Client Services Manager and is responsible for the warm welcome you'll receive at Hermitage House. He is on hand to offer refreshments to our visitors and ensure our home environment is always immaculate.

Louise

Louise Wells

Job Title: Home Administrator Joined: 2025

Louise is our friendly and organised Home Administrator at Hermitage House. She supports residents, families, and the team with day-to-day admin and ensures everything runs smoothly. With a passion for person-centred care, Louise helps create a welcoming home. 

Jess and Maggie

Jess and Maggie

Job Title: Wellbeing Team Joined: 2025

Jess and Maggie are our Wellbeing team at Hermitage House, and they spend their time organising events, but also ensuring something is going on in the home. They ensure that all the residents are kept active and connected through activities that they can enjoy throughout the months. They also enjoy getting to know what our residents enjoy and making sure there’s always something meaningful for them to take part in.

Donna

Donna Wells

Job Title: Care Assistant Joined: 2025

Donna is a Care Assistant and supports residents with their daily needs, always offering a friendly face and a helping hand. She takes pride in making sure residents feel comfortable, safe, and valued. Donna is always willing to help and support our residents in any way that she can.

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