White House Care Home

Gillison Close, Letchworth Garden City SG6 1QL
Review Us
9.9 52 Reviews
  • White House Care Home, Letchworth Garden City
Following a complete renovation, White House Care Home opened in November 2022 and offers residential, dementia, nursing and respite care for up to 50 residents on an all-inclusive basis.

As well as delivering high quality, personalised care, White House Care Home is also focused on ensuring residents have a great quality of life. There is plenty on offer, with residents free to engage as much or as little as they wish. From arts & crafts, a hair and beauty salon, a café, a cinema room and regular activities arranged by the activities team, each day is designed to be engaging and enjoyable. For residents who prefer their down time, the spacious and homely en suite bedrooms offer a tranquil and private area and there are also great living areas and courtyard gardens.

The home is welcoming visitors to come along and take a tour around the fabulous new setting, so please get in touch if you'd like to find out more.
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Care Provided by White House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1550
  • Self-Funded Residential Dementia Care: £1550 – £1650
  • Self-Funded Nursing Care: £1700 – £1800
  • Self-Funded Nursing Dementia Care: £1700 – £1800
  • RESPITE Self-Funded Residential Care: £1590 – £1590
  • RESPITE Self-Funded Residential Dementia Care: £1705 – £1705
  • RESPITE Self-Funded Nursing Care: £1870 – £1870
  • RESPITE Self-Funded Nursing Dementia Care: £1980 – £1980

Settle in and make yourself at home this Winter. Enjoy 3 weeks for the price of 2, saving from £1400. Valid for admissions between 15th December to 15th March 2026. T&Cs apply.

These prices are only a guideline, please contact White House Care Home to find out the exact price for your requirements.

Contact White House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact White House Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Prathap Junjuri (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • Visitors are most welcome to the home at any time. This is the resident's home.

Parking

  • On-site car parking available for visitors

White House Care Home Reviews (52)

9.9

White House Care Home has a Review Score of 9.9 (9.864) out of 10, based on 27 reviews in the last 2 years.
Over all time White House Care Home has 52 reviews.

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Reviewer Connection to White House Care Home
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Review from N R (Friend of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very good first impression as a visitor
Reply from Prathap Junjuri, Home Manager at White House Care HomeThank you for your kind feedback. We are pleased to hear that your first impression as a visitor was a positive one. Creating a welcoming and professional environment for residents and visitors alike is very important to us, and we appreciate you taking the time to share your experience.
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Review from Tricia W (Sister of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having looked at several homes, I especially like the fact that here there are several areas for residents and visitors to sit in, and that all the residents' rooms are en-suite, a decent size, and very comfortable. I visit several times each week, and have found all the staff extremely kind and friendly.
The management has an open door policy and any change to care can be discussed and is acted on. A lovely place to be.
Reply from Prathap Junjuri, Manager at White House Care HomeThank you so much for taking the time to share such a thoughtful and positive review. We're delighted to hear that you appreciate the comfortable rooms and the variety of welcoming spaces available for residents and visitors. It's especially meaningful to know that our team's kindness, friendliness, and open-door approach to care have made a positive impression during your regular visits. Your kind words mean a great deal to our staff and management, and we're very grateful for your continued trust and support.
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Review from Jane H (Wife of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted to the White House Care Home on January 5th. He is receiving Palliative care.
From the minute he arrived he has been made to feel very welcome. He is receiving excellent care and nothing is too much trouble for any of the staff. Their kindness friendliness and caring has been
commendable.
The food is delicious and my husband is now eating well and enjoying it.
The atmosphere is calm and there are comfortable seating areas to take visitors.
Tea and coffee and a ready supply of cakes and biscuits are always available.
Bedrooms are all en-suite and the whole place is clean warm and very cosy.
A perfect place for my husband to spend however long he has left.
Reply from Prathap Junjuri, Home Manager at White House Care HomeThank you so much for taking the time to share your thoughtful and heartfelt review. Your kind words mean a great deal to everyone at White House Care Home.
We are truly honoured to be caring for your husband and are very pleased to hear that he has felt welcome, comfortable, and well supported since his arrival. Knowing that our team's kindness, compassion, and dedication have made a positive difference is incredibly rewarding, and we will be sure to share your feedback with all our staff.
Thank you again for your trust and for your generous words. Please know that our team is always here to support both your husband and your family in any way we can.
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Review from S H (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely stunning place with five star care, everyone is polite helpful and goes over and above their jobs. Mum was very well looked after as was I when it was end of life for my mum. Thank you for the care and support you provided
Reply from Geraldine Parke, Regional Support Manager at White House Care HomeThank you so much for taking the time to share such kind and touching words. It truly means a great deal to our whole team to know that both your mum and you felt cared for and supported during such a difficult and emotional time. It was an honour for the team to be able to support during such a difficult time, and we are grateful you entrusted us with her care. Your appreciation will be shared with everyone involved, as comments like this remind us why we do what we do. Wishing you and your family comfort and peace at this time and thank you again for taking the time to post this comment.
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Review from Carla W (Friend of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always greeted by someone and will help to sign in if needed. All the staff are all friendly to visitors. They know where the person is who you want to visit.There are all sorts of different things planned to keep the residents interested. The staff are always around and care so well. I saw one man
being helped quietly, and often, when I was visiting my friend for an hour. Everything people need has been thought about and done. Always welcome and a lovely atmosphere. As a visitor I don't know what the cost, but I am sure the value is excellent.
Reply from Geraldine Parke, Regional Support Manager at White House Care HomeThank you so much for your lovely kind words and for taking the time to share your experience. It means a great deal to our whole team to know that visitors feel welcome and supported when they come in to visit. We're so glad you noticed the care, kindness, and attention our staff show every day to our residents who are at the heart of what we do - they truly do take pride in making sure our residents are comfortable and engaged feeling like a home from home environment. Your kind feedback is a real encouragement to the team. We hope you'll continue to feel at home whenever you visit.
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Review from J H (Sister-in-law of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since visiting the home for the past 18 months. I have been very impressed by the running of the home. Staff are extremely caring and polite. The care my sister-in-law has received has been excellent and very caring. The rooms are bright and a good size. I would certainly recommend the home to anyone
who might be looking.
Reply from Vilawan Hawkes, Manager at White House Care HomeThank you for taking the time and completed a lovely review about our care home. Your kind words mean so much for our staff team, I shall pass your comments to the team. Thank you once again for your wonderful review. Kind regards
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Review from A B (Wife of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all the staff very good. The nursing staff and homekeeping staff being excellent.
Reply from Helen Brett, Interim Manager at White House Care HomeThank you for your kind words. The staff work very hard here not only in looking after our residents but ensuring their home looks its best every day. I will pass on your comments to them, thank you.
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Review from B M (Daughter-in-law of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm cannot recommend this lovely home enough. The staff are wonderful very helpful and nothing is too much trouble. It's a pleasure to come there and visit my relative,always met with smiling faces..Thank you for your kind caring ways. So much appreciated. X
Reply from Helen Brett, Interim Manager at White House Care HomeThank you so much for your lovely comments. The staff work really hard for our lovely residents and will be so pleased to hear your positive experience, thank you again.
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Review from Sheila B (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well-run home. My mother was very ill when she went in but recovered (not expected) and was able to go home. Amazing staff, clean and secure. A big thank you to all staff!
Reply from Helen Brett, Interim Manager at White House Care HomeThank you so much for sharing your experience Sheila, we are very fortunate to have a very kind and dedicated team who took great pride in caring for your loved one ensuring that they are supported and treated with dignity and respect. We hope she continues to do well at home!
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Review from S D (Friend of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father was here for three weeks respite due to a fall. He received all the care and help enabling him to return home after. The care he was given was superb and can't thank them enough! All the staff are lovely and dedicated to giving each person the respect and help they need, including family members.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you for your feedback, I will share it with the staff. Thank you for your support throughout your dad's stay at White House Care Home.
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Review from Richard J (Father-in-law of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional care and consideration. My father-in-law is always shown the highest levels of care by thoughtful staff who go the 'extra mile' and more.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you for your very kind words, they mean a lot to the whole team here White House Care Home.
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Review from J M (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We took advantage of the respite package for Mum here to facilitate an adhoc holiday. We were very nervous about leaving her, but the home manager reassured us and the carers were affectionate, fun and efficient. Also one staff member in particular whose chat calmed Mum right down. The bedrooms with
bathrooms and all the public rooms are of top-class hotel standard. The food is something else, (amazing chef) top restaurant quality with a good choice and you can ask to have lunch with your loved one in a white tablecloth restaurant setting, a real treat. The whole atmosphere is to provide what the resident wishes with attractive sitting areas and activities. The qualified nurse is caring and attentive and calmed Mum right down with her lovely smile. She is an asset. Recommend for anyone considering respite.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you so much for your kind words and for sharing your experience. We are truly grateful for the trust your family has placed in us to care for your mum.
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Review from Martin K (Son-in-law of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-Law has become much more settled and calmer.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you for your kind review, which I will share with the team.
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Review from Annette K (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first went to the home to see if it was suitable for Mum we were impressed with not only the facilities but the staff, they are caring and kind to both residents and visitors.
Mum found the change difficult when she went into the home but the staff helped her cope and she has now settled well.
We know this home was the right choice for Mum and would have no hesitation in recommending it to anyone looking for a care home.
We cannot thank the staff enough for all they have done for both Mum and us.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you for your positive feedback and outstanding review I will share it with the rest of my team.
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Review from J M (Daughter of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I met the manager, I felt that this was the right place for Mum. Although the environment was lovely, it was the ethos that was most important, and she was knowledgeable and reassuring about the care they offered. My mum was only with us for two weeks before sadly passing away, however, the care
that she received, as well as the care we as a family received, was outstanding. During the two weeks I was at the home every day all day and during that time I was able to observe first-hand the way in which the staff cared for the residents. Even in challenging situations, there was a sense of calm and patience. Special thanks to the staff member who always made sure I had what I needed and the carer who gave Mum her last shower and washed her hair, when she was so weak, and the staff who listened when I needed an offload. I can't thank all of the team, from the management down to the lovely cleaners enough. You made a very difficult situation easier. Thank you.
Reply from Maria Dziedziurska, Manager at White House Care HomeIt was a pleasure to have meet Mum and all family. We are very grateful for the amazing feedback. It's gladly received and shared among the staff. The team is really encouraged by your kind words. Thanks a lot.
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Review from C B (Son of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
There appears to be nothing the staff will not do, always responding in a positive and happy manner.
The home feels fresh and airy and is always clean and tidy.
It is always a difficult decision where to place a loved one but when they say they are “in the best place and well looked after” it is
very reassuring. Whilst it would be wonderful to believe all homes offer the same standard of care, news reports prove this isn’t the case. We consider ourselves very fortunate.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you for the amazing feedback. It's gladly received and shared among the staff. The team is encouraged by your kind words. Thanks a lot.
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Review from S B (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always really happy to do a review for White House Care Home and all the team here. They are a great team, smiling and very friendly to us all as a family. Mum is very comfortable and they listen when she has a problem or a comment about anything. Her mental health is much improved by being surrounded
by such happy and positive people. Thank you.
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Review from C J (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The White House Care Home is outstanding. The members of staff, to a person, are skilled and kind to everyone including families. Nothing is too much trouble and any request is cheerfully and promptly met. The highest of standards cleanliness are always maintained. As well as physical care, the staff
go above and beyond to stimulate, inspire and entertain residents with a range of interesting activities and performances.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our home. Your feedback means a lot to us and we're committed to providing the best possible care for all our residents.
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Review from Jack B (Grandson of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan and grandad were in White House Care Home. Grandad February 2023 to May 2023, when Grandad died they have looked after my nan ever since. They are kind and friendly always to us as a family and we know Nan is safe and well looked after. We love to visit and hear all the activities she has been
doing. The staff are all smiley and friendly.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you so much for taking the time to give us your feedback which is very much appreciated by all the staff.
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Review from Megan B (Granddaughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother is staying at White House Care Home, she has been there for a year now. My grandad was there before he died in May last year. I don't live locally so it's good to know how well looked after she is and when I go to visit her everyone is so welcoming to me. My mum and aunty visit a lot
but the staff know me too. They always seem to be caring and kind both to my grandmother and also to my mum and dad as well.
Reply from Maria Dziedziurska, Manager at White House Care HomeThank you so much for taking the time to give us your feedback, it means a lot to us and we're committed to providing the best possible care for all our residents.
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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for White House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for White House Care Home is calculated as follows: ( (270 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 309 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for White House Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 12 Jan 2026

Please do get in touch to discuss your care arrangements and to arrange a tour.

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Awards / Recognitions (0)

Meet the Team (17)

Jai-Marie

Jai-Marie Kelly

Job Title: Unit Manager

Jai is a Unit Manager at The White House with 28 years of experience in care. He has a special interest in dementia, mental health, and end-of-life care. Passionate about person-centred support, Jai is dedicated to ensuring dignity, comfort, and wellbeing for every resident.

Mandy

Mandy Shepherd

Job Title: Receptionist Joined: 2023

Mandy is the White House’s receptionist who provides a warm welcome to all who visit the home. She is extremely capable and efficient with a diverse skill set that her colleagues appreciate. Mandy enjoys interacting with residents and their relatives and is committed to providing a friendly and caring environment.

Philip

Philip Bennett

Job Title: Head Chef

Philip has many years of experience in hospitality and is passionate about creating nutritious, exciting meals. He enjoys chatting with residents and turning their ideas into delicious dishes. Proud to be part of The White House team, Phil strives to make every dining experience a positive one.

Evelyn

Evelyn Nzuruba

Job Title: Registered General Nurse

Evelyn Nzuruba is a dedicated Registered General Nurse at White House Care Home.

Richlove

Richlove Adonu

Job Title: Registered General Nurse

Richlove Adonu is a dedicated Registered General Nurse at White House Care Home.

Fiona

Fiona Hoy

Job Title: Senior Care Assistant

Fiona is a dedicated Senior Care Assistant at White House Care Home.

Mark

Mark Laurence

Job Title: Maintenance

Mark has had a varied career history in various jobs along the way working in a school for 20 years as a Maintenance Manager, before deciding he wanted to help the elderly. Mark find his role really rewarding.

Alexandra

Alexandra Lee

Job Title: Housekeeper

Alexandra is a dedicated Housekeeper at White House Care Home

Sally

Sally Baker

Job Title: Housekeeper

Sally is a dedicated Housekeeper at White House Care Home.

Niamh

Niamh McCarthy

Job Title: Housekeeper

Niamh McCarthy is a dedicated Housekeeper at White House Care Home

Stephy

Stephy Kuriako

Job Title: Care Assistant

Stephy is a dedicated Care Assistant at White House Care Home.

Omotayo

Omotayo Folashade-Peters

Job Title: Care Assistant

Omotayo Folashade-Peters is a dedicated Care Assistant at White House Care Home.

Athira

Athira Raju

Job Title: Care Assistant

Athira Raju is a dedicated Care Assistant at White House Care Home.

Dania

Dania Jolly

Job Title: Care Assistant

Diana is a dedicated Care Assistant at White House Care Home.

Nija

Nija Joy

Job Title: Care Assistant

Nina is a dedicated Care Assistant at White House Care Home.

Akhil

Akhil Shaji

Job Title: Care Assistant

Akhil Shaji is a dedicated Care Assistant at White House Care Home.

Aleesha

Aleesha Jojo

Job Title: Care Assistant

Aleesha is a dedicated Care Assistant at White House Care Home.

Frequently Asked Questions about White House Care Home

What types of Care is White House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White House Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at White House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is White House Care Home to the centre of Letchworth Garden City?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White House Care Home to verify any information. View our terms and conditions. White House Care Home has an Enhanced Service - more info.