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White House Care Home

Gillison Close, Letchworth Garden City, Hertfordshire SG6 1QL
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My mother is being treated with respect and dignity as you would expect from 'top draw' staff.Ian W(Son of Resident/Service User)
White House Care Home, Letchworth Garden City
Lovely premises and the staff are very pleasant and helpful. Dad loves his cooked breakfast.Elizabeth W(Daughter of Resident/Service User)
White House Care Home, Letchworth Garden City
White House Care Home, Letchworth Garden City

Following a complete renovation, White House Care Home opened in November 2022 and offers residential, dementia, nursing and respite care for up to 50 residents on an all-inclusive basis.

As well as delivering high quality, personalised care, White House Care Home is also focused on ensuring residents have a great quality of life. There is plenty on offer, with residents free to engage as much or as little as they wish....  

Care Provided by White House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,700
Residential Dementia CareFrom £1,650From £1,815
Nursing CareFrom £1,800From £1,980
Nursing Dementia CareFrom £1,900From £2,090

White House offers an all-inclusive package, which typically covers accommodation, all meals, snacks and beverages, as well as participation in activities and use of facilities within the home. The fee also includes hair appointments and basic beauty treatments.

Our fees are determined based on the individual care and nursing needs of each resident, and an accurate quotation will be provided following a full assessment.

Please note that certain additional healthcare services, such as dental care or chiropody, may incur an extra charge. Please contact the team for further information regarding these services.

Contact White House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Prathap Junjuri(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (50)

Visiting

  • Visitors are most welcome to the home at any time. This is the resident's home.

Parking

  • On-site car parking available for visitors

White House Care Home Reviews (56)

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9.7

White House Care Home has a Review Score of 9.7 (9.693) out of 10, based on 18 reviews in the last 2 years. Over all time White House Care Home has 56 reviews.

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Showing 56 reviews matching selected criteria
Review from Mellanie L (Friend of Resident) published on 20 October 2023 Submitted via Website
Overall Experience

They have been amazing with the transition over from garden house hospice I can not thank them enough it's still a learning curve but we are getting there slowly but we have been treated with respect sensitivity and care.

Reply from Maria Dziedziurska, Manager at White House Care Home

Thank you very much for your feedback. Glad to hear we are doing a good job.

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Review from S L (Daughter of Resident) published on 28 July 2023 Submitted via Website
Overall Experience

I cannot rate this care home and the staff working there highly enough. It really is more like a luxury hotel. My dad recently visited for 2 weeks respite and was very anxious about being in a care setting, away from home for the first time. The lady on reception, the care home manager and all the lovely staff couldn’t have done more to make sure he was put at ease, made to feel welcome and despite his numerous care needs, they always ensured he was treated with kindness, dignity and respect. We will definitely be looking to use them again.

Reply from Maria Dziedziurska, Manager at White House Care Home

Thank you for your kind words. Your comments are very comforting and reassuring we provided excellent care to your dad. We are looking forward tp welcoming you and your family in the future.

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Review from L L (Friend of Resident) published on 3 July 2023 Submitted via Website
Overall Experience

I have been visiting a resident at the home since he moved here around 2 months ago. He was reluctant to be in a care home (and made sure everyone knew it), but the staff have been accommodating, kind and patient with him. Everyone I have met has unanimously been a pleasure to deal with. Call bells are answered promptly, requests are accommodated where possible, and I'm seeing genuinely person-centred care. The home manager is a lovely lady, who is very willing to work with residents' families to get the best outcome for the resident - We are currently working on a plan for a special outing for the resident I visit, and both the home manager and activities lady have helped with working out logistics etc. All in all, a well-led, friendly and personal home which I can't praise enough.

Reply from Maria Dziedziurska, Manager at White House Care Home

Thank you for taking the time to leave us such a fantastic review. I'm very pleased to hear that the planned activity went ahead and was a great success. The care and service we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.

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Review from Yvonne B (Daughter of Resident) published on 24 May 2023 Submitted via Postal Card
Overall Experience

I am very happy with my experience at the White House. The management and all nursing/care staff treat all residents and visitors with kindness and dignity. The home is always clean and tidy, with a warm and inviting environment. My parent's care is excellent, and I am kept up to date with their nursing and medications. The rooms are very well suited to the resident's needs. The food and drinks provided are excellent, with a choice of fresh food every day. The activities are carefully throughout, and most are inclusive for all. I have no concerns regarding safety and security.

Reply from Maria Dziedziurska, Manager at White House Care Home

Dear Yvonne, thank you for your kind words and recognition of the team. We are so pleased to read your positive comments about your experience at White House Care Home. It is our pleasure to provide the care and support your parents require.

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Review from D F (Son of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

The general place is outstanding. My mother is very happy. The staff are happy and polite.

Reply from Maria Dziedziurska, Manager at White House Care Home

Thank you for taking the time to leave us a review, we are delighted with your comments and we all look forward to welcoming you back soon.

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Review from Y D (Daughter-in-law of Resident) published on 17 May 2023 Submitted via Website
Overall Experience

My mother-in-law came to this care home at the beginning of April. I was very impressed with the management and how they welcomed not just my mother-in-law but us a whole family. They provided us with a huge support as my mother-in-law has just been diagnosed with Dementia which was very hard on the whole family but the whole team of White House care home was just amazing. I would recommend this care home to everyone.

Reply from Maria Dziedziurska, Manager at White House Care Home

Thank you for your lovely comments. The care and service we deliver as a team to our residents and families are extremely important to us. We are very happy that we could help when you needed it.

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Review from Elizabeth W (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

Lovely premises and the staff are very pleasant and helpful. Dad loves his cooked breakfast. They keep you informed of any problems etc. Would definitely recommend.

Reply from Maria Dziedziurska, Manager at White House Care Home

Elizabeth, thank you for your review. It is our pleasure to provide the care and support dad requires.

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Review from Ian W (Son of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

We have found an excellent nursing home for my mother to reside in and be looked after. The clinical care from a doctor and nursing staff is very good. The general care is also excellent. My mother is being treated with respect and dignity as you would expect from 'top draw' staff. The establishment in general is as smart as can be with great facilities. The dining room and food are particularly good. The White House is an excellent place in general.

Reply from Maria Dziedziurska, Manager at White House Care Home

Dear Ian, thank you very much for taking the time to send us this lovely review, it is appreciated. Each day we try our best to ensure our residents are treated with the kindness and respect they deserve.

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Review from L C (Ex Family Member) published on 4 May 2023 Submitted via Website
Overall Experience
*Outstanding*
Couldn’t have wished for a better place for my loved one to have lived.
Forever grateful for the love and care they received during their time.
The staff and management are wonderful.

Thank you all.

Reply from Maria Dziedziurska, Manager at White House Care Home

It was a pleasure working with your relative and getting to know you and your lovely family. Thank you so much for taking the time to leave us glowing feedback. The team is overjoyed to read your 5-star review.

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Review from R B (Friend of Resident) published on 4 May 2023 Submitted via Website
Overall Experience
lovely friendly staff and very caring. Told the food is good too. It all looks very clean too. Would not mind living there myself!
Rooms are a decent size and give people some privacy too.

Bathrooms have all the facilities, especially for disabled people.

Reply from Maria Dziedziurska, Manager at White House Care Home

Thank you, we really appreciate you taking the time to express your positive experience, from us all here at White House.

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Review from Justin B (Son of Resident) published on 27 April 2023 Submitted via Website
Overall Experience

Extraordinary care and attention to detail. Felt safe in the knowledge that my father was being looked after well. Being able to sleep at night knowing your loved one is cared for means a lot. I would happily recommend this care home to anyone.

Reply from Maria Dziedziurska, Manager at White House Care Home

Dear Justin, thank you for your 5* review, lovely comments and recommendations. We are pleased to know that our staff provided you and your father with extraordinary care whilst at White House.

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Review from Lucy M (Friend of Resident) published on 23 April 2023 Submitted via Website
Overall Experience

Staff were caring and attentive to us visitors, the home is set out lovely, family member enjoys being there, plenty of activities going on and the new home manager is very welcoming. Nice and cosy atmosphere looking forward to visiting again

Reply from Maria Dziedziurska, Manager at White House Care Home

Dear Lucy, We are pleased to hear you had such a positive experience at White House, we hope to see you soon.

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Review from D W (Daughter of Resident) published on 23 February 2023 Submitted via Postal Card
Overall Experience

For the first time, my mum experienced respite care at White House Care Home and I have been extremely happy with the care and support my mum received. The staff are excellent and listen to requests and personal attention my mum needed. I will not hesitate to use this fantastic care home again.

Reply from Manni Makoni, Manager at White House Care Home

Thank you for these lovely kind words, it was an absolute pleasure to care for your mum.

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Review from Mark S (Son-in-law of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

My mother-in-law moved to White House Care Home last year, she was taken ill just before she moved there and sadly passed away a few weeks after moving in. During her short time there, the staff were amazing and did everything they possibly could to make her comfortable, not only that but they went out of their way to ensure our family could spend as much time with her and made us all feel welcome including bringing food and drink to us on long visits. All this whilst they were still trying to find their feet in the first few weeks after opening. My wife and her sisters were so grateful for this and how it enabled them to spend as much time as possible with their mum in her final days. Such a pity that she had so little time there as we all know she would have been happy and well looked after.

Reply from Manni Makoni, Manager at White House Care Home

Thank you so much for your wonderful review. We are so pleased we were able to provide the high level of care to your mother-in-law that you have mentioned.

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Review from D G (Daughter of Resident) published on 26 January 2023 Submitted via Postal Card
Overall Experience

The care home is beautifully decorated and equipped more like a 4-star hotel. The grounds need some attention but I am sure they will be as beautiful as the home in due course. The care home has only been open for two months and I know there have been teething problems with the staff, all the staff that I have met have been lovely and I know my mum is in safe, caring hands which is the most important thing of all.

Reply from Manni Makoni, Manager at White House Care Home

Thank you so much for your lovely feedback. We are very proud of the work that the team delivers on a daily basis and will ensure that they receive your comments. We have ground projects which we will be implementing to enhance residents' and relatives' experience at White House Care Home.

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Review from R A (Daughter of Resident) published on 22 December 2022 Submitted via Website
Overall Experience

This is the care home that I would choose for myself. Brand new, beautifully refurbished, very clean - it feels like a 5* hotel. There is a great and friendly catering team and a truly amazing care team who look after my Dad wonderfully. Thank you to all at the White House.

Reply from Jo Needs, Regional Director at White House Care Home

Thank you so much for taking the time to provide us with such wonderful feedback. We will ensure that we share these great comments with the team. Take care,

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 01 July 2026

Please do get in touch to discuss your care arrangements and to arrange a tour.

News (6) & Events (0)

News
  • 12 Jun 2026

    Residents at White House Care Home have been enjoying a lovely start to the year with a series of regular animal visits, bringing comfort, enjoyment and plenty of smiles to...

  • 12 Jun 2026

    Residents at White House Care Home have been enjoying a lovely start to the year with a series of regular animal visits, bringing comfort, enjoyment and plenty of smiles to...

  • 30 Dec 2024

    As the holiday season approaches, the residents of White House Care Home are buzzing with excitement and holiday spirit. Anticipation is building for the highlight of the season: Santa’s arrival...

Upcoming Events

There are no upcoming events for White House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for White House Care Home.

Meet the Team (16)

Jai-Marie Kelly
Jai-Marie KellyJob Title:Business Administrator

Jai is the Business Administrator at The White House with 28 years of experience in care. She was our Unit Manager before moving into the Admin role. She has a special interest in dementia, mental health, and end-of-life care. Passionate about person-centred support, Jai is dedicated to ensuring dignity, comfort, and well-being for every resident.

Mandy Shepherd
Mandy ShepherdJob Title:ReceptionistJoined: 2023

Mandy is the White House’s receptionist who provides a warm welcome to all who visit the home. She is extremely capable and efficient with a diverse skill set that her colleagues appreciate. Mandy enjoys interacting with residents and their relatives and is committed to providing a friendly and caring environment.

Philip Bennett
Philip BennettJob Title:Head Chef

Philip has many years of experience in hospitality and is passionate about creating nutritious, exciting meals. He enjoys chatting with residents and turning their ideas into delicious dishes. Proud to be part of The White House team, Phil strives to make every dining experience a positive one.

Evelyn Nzuruba
Evelyn NzurubaJob Title:Registered General Nurse

Evelyn Nzuruba is a dedicated Registered General Nurse at White House Care Home.

Richlove Adonu
Richlove AdonuJob Title:Registered General Nurse

Richlove Adonu is a dedicated Registered General Nurse at White House Care Home.

Fiona Hoy
Fiona HoyJob Title:Senior Care Assistant

Fiona is a dedicated Senior Care Assistant at White House Care Home.

Mark Laurence
Mark LaurenceJob Title:Maintenance

Mark has had a varied career history in various jobs along the way working in a school for 20 years as a Maintenance Manager, before deciding he wanted to help the elderly. Mark find his role really rewarding.

Alexandra Lee
Alexandra LeeJob Title:Housekeeper

Alexandra is a dedicated Housekeeper at White House Care Home

Niamh McCarthy
Niamh McCarthyJob Title:Housekeeper

Niamh McCarthy is a dedicated Housekeeper at White House Care Home

Stephy Kuriako
Stephy KuriakoJob Title:Care Assistant

Stephy is a dedicated Care Assistant at White House Care Home.

Omotayo Folashade-Peters
Omotayo Folashade-PetersJob Title:Care Assistant

Omotayo Folashade-Peters is a dedicated Care Assistant at White House Care Home.

Athira Raju
Athira RajuJob Title:Care Assistant

Athira Raju is a dedicated Care Assistant at White House Care Home.

Dania Jolly
Dania JollyJob Title:Care Assistant

Diana is a dedicated Care Assistant at White House Care Home.

Nija Joy
Nija JoyJob Title:Care Assistant

Nina is a dedicated Care Assistant at White House Care Home.

Akhil Shaji
Akhil ShajiJob Title:Care Assistant

Akhil Shaji is a dedicated Care Assistant at White House Care Home.

Aleesha Jojo
Aleesha JojoJob Title:Care Assistant

Aleesha is a dedicated Care Assistant at White House Care Home.

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