
My mother is being treated with respect and dignity as you would expect from 'top draw' staff.Ian W(Son of Resident/Service User)

Lovely premises and the staff are very pleasant and helpful. Dad loves his cooked breakfast.Elizabeth W(Daughter of Resident/Service User)


My mother is being treated with respect and dignity as you would expect from 'top draw' staff.Ian W(Son of Resident/Service User)

Lovely premises and the staff are very pleasant and helpful. Dad loves his cooked breakfast.Elizabeth W(Daughter of Resident/Service User)


Following a complete renovation, White House Care Home opened in November 2022 and offers residential, dementia, nursing and respite care for up to 50 residents on an all-inclusive basis.
As well as delivering high quality, personalised care, White House Care Home is also focused on ensuring residents have a great quality of life. There is plenty on offer, with residents free to engage as much or as little as they wish....
Care Provided by White House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
White House offers an all-inclusive package, which typically covers accommodation, all meals, snacks and beverages, as well as participation in activities and use of facilities within the home. The fee also includes hair appointments and basic beauty treatments.
Our fees are determined based on the individual care and nursing needs of each resident, and an accurate quotation will be provided following a full assessment.
Please note that certain additional healthcare services, such as dental care or chiropody, may incur an extra charge. Please contact the team for further information regarding these services.
The price(s) shown are provided by the care home. Contact White House Care Home for full pricing details and T&Cs.
Contact White House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Prathap Junjuri(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Visiting
- Visitors are most welcome to the home at any time. This is the resident's home.
Parking
- On-site car parking available for visitors
White House Care Home Reviews (56)
White House Care Home has a Review Score of 9.7 (9.693) out of 10, based on 18 reviews in the last 2 years.
Over all time White House Care Home has 56 reviews.
Mum moved into the White House in February 2024 and stayed until her death in June 2026. She had various illnesses including dementia which meant she was not always an easy resident. Her care was excellent, all the staff from the housekeepers to the managers and everyone in between were kind, compassionate, patient and understanding. The facilities were clean, and food was amazing. Mum and her family was treated with compassion and kindness when she passed. We would recommend the White House to anyone thinking of going into a care home.
Thank you for your lovely review and for sharing your experience of The White House. It was a privilege to care for your mum, and we are grateful for the trust your family placed in us throughout her stay. She was a much-valued member of our White House family whose warmth and unique personality...
The staff have been extremely helpful in a very professional way. I would definitely recommend the White House Care Home.
We are delighted to hear that you felt the care and support provided at White House was delivered with dignity and to a high standard. Providing compassionate, person-centred care is at the heart of everything we do, so it is...
Dad received excellent care at the White House. The nursing staff and carers were professional kind and very supportive. Dad particularly like participating in all the activities organised. The staff were always welcoming during our frequent visits of which I would certainly recommend the WH to others whose care needs cannot be met residing in their own home.
We are delighted to hear that your father received excellent care and that our team's professionalism, kindness, and support made a positive difference. It's also wonderful to know he enjoyed the activities and that you felt welcomed during your visits.
Your recommendation is greatly appreciated.
In my father's final week of life, all the staff were so kind , caring and respectful to him and to me. I am sad that our connection with the home is now ending but I would recommend it to anyone. Dad has had the best end to his life there for the past 2.5 years and I thank each and everyone of you, especially all the upstairs carers.
Thank you so much for your beautiful words - they truly mean the world to us.
It was an honour to care for your dad and to be part of his life over these past years. We're so glad he felt comfortable, respected, and cared for, especially in his final days. We will make sure your lovely feedback...
Excellent care for my mum delivered by all of the staff. Excellent support for the family during mums EOL care. All the family felt welcomed and supported in the 6 weeks mum was with you. Kind regards
We strive to ensure that every resident receives the highest quality of care and that their families feel equally supported, especially during end-of-life care....
A very good first impression as a visitor
Thank you for your kind feedback. We are pleased to hear that your first impression as a visitor was a positive one. Creating a welcoming and professional environment for residents and visitors alike is very important to us, and we appreciate you taking the time to share your experience.
Having looked at several homes, I especially like the fact that here there are several areas for residents and visitors to sit in, and that all the residents' rooms are en-suite, a decent size, and very comfortable. I visit several times each week, and have found all the staff extremely kind and friendly. The management has an open door policy and any change to care can be discussed and is acted on. A lovely place to be.
Thank you so much for taking the time to share such a thoughtful and positive review. We're delighted to hear that you appreciate the comfortable rooms and the variety of welcoming spaces available for residents and visitors. It's especially meaningful to know that our team's kindness,...
From the minute he arrived he has been made to feel very welcome. He is receiving excellent care and nothing is too much trouble for any of the staff. Their kindness friendliness and caring has been commendable.
The food is delicious and my husband is now eating well and enjoying it.
The atmosphere is calm and there are comfortable seating areas to take visitors.
Tea and coffee and a ready supply of cakes and biscuits are always available.
Bedrooms are all en-suite and the whole place is clean warm and very cosy.
A perfect place for my husband to spend however long he has left.
We are truly honoured to be caring for your husband and are very pleased to hear that he has felt welcome, comfortable, and well supported...
Absolutely stunning place with five star care, everyone is polite helpful and goes over and above their jobs. Mum was very well looked after as was I when it was end of life for my mum. Thank you for the care and support you provided
Thank you so much for taking the time to share such kind and touching words. It truly means a great deal to our whole team to know that both your mum and you felt cared for and supported during such a difficult and emotional time. It was an honour for the team to be able to support during such a...
Always greeted by someone and will help to sign in if needed. All the staff are all friendly to visitors. They know where the person is who you want to visit.There are all sorts of different things planned to keep the residents interested. The staff are always around and care so well. I saw one man being helped quietly, and often, when I was visiting my friend for an hour. Everything people need has been thought about and done. Always welcome and a lovely atmosphere. As a visitor I don't know what the cost, but I am sure the value is excellent.
Thank you so much for your lovely kind words and for taking the time to share your experience. It means a great deal to our whole team to know that visitors feel welcome and supported when they come in to visit. We're so glad you noticed the care, kindness, and attention our staff show every day to...
Since visiting the home for the past 18 months. I have been very impressed by the running of the home. Staff are extremely caring and polite. The care my sister-in-law has received has been excellent and very caring. The rooms are bright and a good size. I would certainly recommend the home to anyone who might be looking.
Thank you for taking the time and completed a lovely review about our care home. Your kind words mean so much for our staff team, I shall pass your comments to the team. Thank you once again for your wonderful review. Kind regards
I have found all the staff very good. The nursing staff and homekeeping staff being excellent.
Thank you for your kind words. The staff work very hard here not only in looking after our residents but ensuring their home looks its best every day. I will pass on your comments to them, thank you.
I'm cannot recommend this lovely home enough. The staff are wonderful very helpful and nothing is too much trouble. It's a pleasure to come there and visit my relative,always met with smiling faces..Thank you for your kind caring ways. So much appreciated. X
Thank you so much for your lovely comments. The staff work really hard for our lovely residents and will be so pleased to hear your positive experience, thank you again.
A very well-run home. My mother was very ill when she went in but recovered (not expected) and was able to go home. Amazing staff, clean and secure. A big thank you to all staff!
Thank you so much for sharing your experience Sheila, we are very fortunate to have a very kind and dedicated team who took great pride in caring for your loved one ensuring that they are supported and treated with dignity and respect. We hope she continues to do well at home!
Father was here for three weeks respite due to a fall. He received all the care and help enabling him to return home after. The care he was given was superb and can't thank them enough! All the staff are lovely and dedicated to giving each person the respect and help they need, including family members.
Thank you for your feedback, I will share it with the staff. Thank you for your support throughout your dad's stay at White House Care Home.
Exceptional care and consideration. My father-in-law is always shown the highest levels of care by thoughtful staff who go the 'extra mile' and more.
Thank you for your very kind words, they mean a lot to the whole team here White House Care Home.
We took advantage of the respite package for Mum here to facilitate an adhoc holiday. We were very nervous about leaving her, but the home manager reassured us and the carers were affectionate, fun and efficient. Also one staff member in particular whose chat calmed Mum right down. The bedrooms with bathrooms and all the public rooms are of top-class hotel standard. The food is something else, (amazing chef) top restaurant quality with a good choice and you can ask to have lunch with your loved one in a white tablecloth restaurant setting, a real treat. The whole atmosphere is to provide what the resident wishes with attractive sitting areas and activities. The qualified nurse is caring and attentive and calmed Mum right down with her lovely smile. She is an asset. Recommend for anyone considering respite.
Thank you so much for your kind words and for sharing your experience. We are truly grateful for the trust your family has placed in us to care for your mum.
Mother-in-Law has become much more settled and calmer.
Thank you for your kind review, which I will share with the team.
When I met the manager, I felt that this was the right place for Mum. Although the environment was lovely, it was the ethos that was most important, and she was knowledgeable and reassuring about the care they offered. My mum was only with us for two weeks before sadly passing away, however, the care that she received, as well as the care we as a family received, was outstanding. During the two weeks I was at the home every day all day and during that time I was able to observe first-hand the way in which the staff cared for the residents. Even in challenging situations, there was a sense of calm and patience. Special thanks to the staff member who always made sure I had what I needed and the carer who gave Mum her last shower and washed her hair, when she was so weak, and the staff who listened when I needed an offload. I can't thank all of the team, from the management down to the lovely cleaners enough. You made a very difficult situation easier. Thank you.
It was a pleasure to have meet Mum and all family. We are very grateful for the amazing feedback. It's gladly received and shared among the staff. The team is really encouraged by your kind words. Thanks a lot.
The home feels fresh and airy and is always clean and tidy.
It is always a difficult decision where to place a loved one but when they say they are “in the best place and well looked after” it is very reassuring. Whilst it would be wonderful to believe all homes offer the same standard of care, news reports prove this isn’t the case. We consider ourselves very fortunate.
Thank you for the amazing feedback. It's gladly received and shared among the staff. The team is encouraged by your kind words. Thanks a lot.
Bed Vacancies
2 Bed Vacancies
Posted: 01 July 2026Please do get in touch to discuss your care arrangements and to arrange a tour.
News (6) & Events (0)
- 12 Jun 2026
Residents at White House Care Home have been enjoying a lovely start to the year with a series of regular animal visits, bringing comfort, enjoyment and plenty of smiles to...
- 12 Jun 2026
Residents at White House Care Home have been enjoying a lovely start to the year with a series of regular animal visits, bringing comfort, enjoyment and plenty of smiles to...
- 30 Dec 2024
As the holiday season approaches, the residents of White House Care Home are buzzing with excitement and holiday spirit. Anticipation is building for the highlight of the season: Santa’s arrival...
There are no upcoming events for White House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for White House Care Home.
Meet the Team (16)

Jai is the Business Administrator at The White House with 28 years of experience in care. She was our Unit Manager before moving into the Admin role. She has a special interest in dementia, mental health, and end-of-life care. Passionate about person-centred support, Jai is dedicated to ensuring dignity, comfort, and well-being for every resident.

Mandy is the White House’s receptionist who provides a warm welcome to all who visit the home. She is extremely capable and efficient with a diverse skill set that her colleagues appreciate. Mandy enjoys interacting with residents and their relatives and is committed to providing a friendly and caring environment.

Philip has many years of experience in hospitality and is passionate about creating nutritious, exciting meals. He enjoys chatting with residents and turning their ideas into delicious dishes. Proud to be part of The White House team, Phil strives to make every dining experience a positive one.

Evelyn Nzuruba is a dedicated Registered General Nurse at White House Care Home.

Richlove Adonu is a dedicated Registered General Nurse at White House Care Home.

Fiona is a dedicated Senior Care Assistant at White House Care Home.

Mark has had a varied career history in various jobs along the way working in a school for 20 years as a Maintenance Manager, before deciding he wanted to help the elderly. Mark find his role really rewarding.

Alexandra is a dedicated Housekeeper at White House Care Home

Niamh McCarthy is a dedicated Housekeeper at White House Care Home

Stephy is a dedicated Care Assistant at White House Care Home.

Omotayo Folashade-Peters is a dedicated Care Assistant at White House Care Home.

Athira Raju is a dedicated Care Assistant at White House Care Home.

Diana is a dedicated Care Assistant at White House Care Home.

Nina is a dedicated Care Assistant at White House Care Home.

Akhil Shaji is a dedicated Care Assistant at White House Care Home.

Aleesha is a dedicated Care Assistant at White House Care Home.
Frequently Asked Questions about White House Care Home
What types of Care is White House Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does White House Care Home have?
There are 50 Single Rooms.
What are the Facilities & Services at White House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is White House Care Home to the centre of Letchworth Garden City?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White House Care Home to verify any information. View our terms and conditions. White House Care Home has an Enhanced Service -more info.