
a safe, warm and welcoming environment for the residentsP M(Daughter of Resident/Service User)

The support was above and beyond what was expectedHannah D(Daughter of Resident/Service User)

the staff were very welcoming. The home is beautiful and her room is very homelyClaire J(Granddaughter of Resident/Service User)

a safe, warm and welcoming environment for the residentsP M(Daughter of Resident/Service User)

The support was above and beyond what was expectedHannah D(Daughter of Resident/Service User)

the staff were very welcoming. The home is beautiful and her room is very homelyClaire J(Granddaughter of Resident/Service User)

Millcroft care home offers high-quality residential and dementia care. It is situated a short distance from the town of Redditch.
Staff are compassionate and highly-trained and do their utmost to make a real difference to residents.
The bedrooms are ensuite and come with fitted furniture, a flat screen TV, mini fridge, WiFi and a telephone point.
Care Provided by Millcroft
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The price(s) shown are provided by the care home. Contact Millcroft for full pricing details and T&Cs.
Contact Millcroft to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Jasmine Kessey(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- The well-being of the residents is the home's priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Millcroft are pleased to welcome visitors into their brand new home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Parking
- Millcroft has plenty of onsite parking spaces for visitors.
Millcroft Reviews (42)
Millcroft has a Review Score of 9.8 (9.814) out of 10, based on 14 reviews in the last 2 years.
Over all time Millcroft has 42 reviews.
Perfect Home from Home.
Thank you so much for your review. Its lovely you are so pleased with our service.
A wonderful environment with kind and welcoming staff and residents. A wide variety of activities are put on to keep residents and community members entertained.
Thank you for your kind words! Were delighted you enjoyed the warm and welcoming atmosphere, as well as the variety of activities we offer to keep everyone engaged and entertained.
Very happy with the care that Dad is receiving. His physical health is much improved from when he was living alone. Staff are lovely, very caring and patient with Dad. Excellent facilities and a good choice of menu offered every day, Would recommend this fantastic establishment.
Hi Lynn,Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your father receives at Millcroft care home and we will ensure your kind words are shared with the team.
Very positive experience. All staff very helpful, professional and friendly. The home is always kept spotlessly clean and everyone is always very welcoming.
Dear Peter,We would like to express our gratitude for your positive review. Your kind words mean a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
Staff are very friendly and so happy to help, my uncle feels at home and comfortable in his lovely room and the staff are always helpful and caring. The building is clean and tidy and fresh. Food is great. I thoroughly recommend Millcroft and thank all the staff for making it a safe, happy and inviting place for my uncle.
I have been in many care homes, at Millcroft, and the decor, care, staff and facilities are second to none.
Millcroft is home from home with love and care.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, Thank you, once again, for your kind words.
The staff were also very caring towards the relatives and kept us fully informed of any changes in his treatment.
Thank you for sharing such positive feedback about our home. At Millcroft care home, kindness is at the heart of everything we do and are so pleased to hear your mother-in-law is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
All staff at Millcroft from top to bottom are amazing. I could not single anyone out because they are all outstanding, approachable and supportive. During the two years Mum has been there, they have adapted to suit her needs (this was particularly evident following a recent stay in hospital). They are on top of her medication, which was a relief to hand over. They do lots of extras to make her feel more at home, like changing her TV channel and finding time to chat if she is in a low mood. They're always ready to listen and happy to give updates. I feel we work together as a team to give care, love and support to my mum.
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Millcroft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
Had to bring my relative here in an emergency after numerous falls and home became quite a dangerous place to be for her. We were met with genuine kindness, understanding and support. Whilst here, my relative has thrived, she is happy, settled and very well cared for. This also helps us a s we feel that she is in the right place. The staff are extremely professional and friendly. I would fully recommend Millcroft.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
Such a lovely home. Staff couldn't be nicer, would recommend it to anyone needing a place for a family member/loved one. Activities are wonderful and food is exceptional. Always have events on for the residents and community.
Thank you for sharing such a positive review about our home. At Millcroft kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
From the day that the manager visited my Nan in hospital a weight has been lifted from our hearts. Millcroft and all of it's super heroes have been amazing. We as a family felt very lost when Nan was no longer able to live in her own home. Now we have peace when we go to bed at night. We don't have to worry, all of the staff at Millcroft are earth angels and I shall be eternally grateful to them. Thank you so much for all the care and love you show to Nan and all of us.
Thank you for sharing such positive feedback about our home. At Millcroft care home kindness is at the heart of everything we do and are so pleased to hear your nan is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
My dad entered Millcroft for two weeks respite care when his wife was admitted to hospital. I cannot speak highly enough about all the staff at the home. They have cared for all his needs and encouraged his independence and kept us fully informed. The building itself is welcoming, warm, airy and beautifully decorated. I would highly recommend Millcroft.
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your dad receives at Millcroft Care Home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
Very relaxing atmosphere, friendly staff, so clean and bright. Wish I had the money to stay here.
We would like to express our gratitude for your positive feedback. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
The staff are excellent. Do you have day trips out?
Lovely and clean. The staff are all very friendly.
Excellent carers, friendly and happy to help. The food and facilities are excellent and nothing is too much trouble.
We visited my sister today and had a lovely lunch, as much tea and coffee as we wanted. The home was clean, the staff was helpful, treated us with great care and made us feel so welcome. I never thought my sister was ready to go into a care home but she loves it, has made friends and enjoys mixing with the staff and residents alike. Thank you for a lovely day.
I visit Millcroft regularly as I have been acquainted with a number of the residents. If ever I need to in later years to require a care home Millcroft would be top of my list without a doubt. Every member of staff is so obliging and caring.
Can't fault anything at Millcroft. Everyone so pleasant and helpful. I made a lot of friends and come back regularly to see them. I am gluten-free, all my meals were really nice.
I’m constantly visiting Millcroft and have got to know most of the staff, however, I’m so impressed with the attitude and dedication of the staff I absolutely know this is the best place my dad could have decided to call his home. Recently I bought a phone for my dad as he’s never used a touch screen phone before. While he’s learning and due to Parkinson’s he’s finding it difficult, I’ve seen staff helping educate him and guide him even though it’s highly frustrating. A workplace will only ever be as good as the staff that work within the care environment. This is abundantly clear the recruitment process is good asking with how staff are treated. Thank you as this makes a huge difference to my father and his family, very much appreciate it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 24 Mar 2026
Residents and staff from Millcroft Care Home in Redditch recently had the delightful experience of attending ‘Tea with a Pony’ at Lowlands RDA Equestrian Centre. The event, which combines afternoon...
- 06 Mar 2026
Millcroft Care Home in Redditch, Worcestershire, celebrated World Book Day in style, as staff, residents, and even little visitors brought their favourite literary characters to life. The home was filled...
- 03 Feb 2026
HC-One’s Millcroft Care Home in Redditch is inviting members of the local community to take part in a free weekly Strong and Steady exercise class, led by experienced instructor Adele...
There are no upcoming events for Millcroft.
Accreditations
There are no accreditations posted yet for Millcroft.
Meet the Team (2)

Ilze is Regional Director for our South Birmingham homes

Jasmine is the home manager at Millcroft Care Home
Frequently Asked Questions about Millcroft
What types of Care is Millcroft registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Millcroft have?
There are 66 Single Rooms.
What are the Facilities & Services at Millcroft?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Millcroft to the centre of Redditch?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millcroft to verify any information. View our terms and conditions. Millcroft has an Enhanced Service -more info.