Millcroft

Alfrick Close, Redditch B97 6RU
Review Us
9.9 41 Reviews
  • Millcroft, Redditch
Millcroft care home offers high-quality residential and dementia care. It is situated a short distance from the town of Redditch.

Staff are compassionate and highly-trained and do their utmost to make a real difference to residents.

The bedrooms are ensuite and come with fitted furniture, a flat screen TV, mini fridge, WiFi and a telephone point.
Show Millcroft on the Map

Care Provided by Millcroft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1380
  • Self-Funded Residential Dementia Care: from £1380
  • RESPITE Self-Funded Residential Care: from £1518
  • RESPITE Self-Funded Residential Dementia Care: from £1518

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Millcroft to find out the exact price for your requirements.

Contact Millcroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Millcroft to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lyndsay Sard (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of the residents is the home's priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Millcroft are pleased to welcome visitors into their brand new home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Millcroft has plenty of onsite parking spaces for visitors.

Millcroft Reviews (41)

9.9

Millcroft has a Review Score of 9.9 (9.936) out of 10, based on 19 reviews in the last 2 years.
Over all time Millcroft has 41 reviews.

Overall Experience
  • 39
  • 2
  • 0
  • 0
  • 0
Date Published
  • 41
  • 3
  • 7
  • 19
  • 22
Reviewer Connection to Millcroft
  • 11
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Angela C (Daughter of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having a stroke and no longer able to care for my Mum Millcroft were amazing with the help we required. The manager came to the house and answered all questions and concerns. She put us at ease and supported us with the move. Mum was reassured at every possible moment. Since November my Mum has
decided to stay. The care both physically and mentally provided is excellent and every member of staff are professional treating us as a family with utmost respect and dignity. The rooms are luxurious and Mum has her personal photos and bits and bobs around her, all meals are home-cooked and Mum thoroughly enjoys them. I would recommend this home to anyone. It is like a 5-star hotel, we can visit anytime and also take the dogs in to see her.
I would like to thank the manager and all the staff for taking the worry out of a very stressful situation. My Mum is very happy living at Millcroft and it is so nice to see the interaction between staff and residents. There is a lot of laughing.
Reply from Terri Kidd, PR Executive at MillcroftThank you so much for taking the time to write such lovely words. We know that it can be a very worrying time when a loved one moves to a care home and we are pleased that we have been able to take some of that stress and worry away. It’s lovely to hear that the home has such a great atmosphere and that the staff and residents get on so well. We will make sure that your thanks are passed on and let us say, on their behalf, you are very welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Millcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.961 for Millcroft is calculated as follows: ( (220 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.961
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Millcroft is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (4)

Lyndsay

Lyndsay Sard

Job Title: Home Manager Joined: 2022

Lyndsay is the Home Manager at Millcroft care home.

Sarah

Sarah Whittington

Job Title: Front of House Manager Joined: 2022

Sarah is the Front of House manager at Millcroft.

Ilze

Ilze Careless

Job Title: Regional Director Joined: 2022

Ilze is Regional Director for our South Birmingham homes

Shannon

Shannon Waymark

Job Title: Lifestyle Manager Joined: 2023

Shannon is the Lifestyle Manager at Millcroft

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millcroft to verify any information. View our terms and conditions. Millcroft has an Enhanced Service - more info.