Lime Trees

Oteley Road, Shrewsbury SY2 6GY
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9.8 48 Reviews
  • Lime Trees, Shrewsbury
Lime Trees care home in Shrewsbury offers residential care as well as specialised dementia care and respite care.

Their staff are caring and compassionate and pride themselves on making a real difference to residents and ensuring they continue to live a meaningful life.

The care they offer is person-centred and tailored around the individual and their needs. Residents can take part in a whole range of activities at the home as well as go on regular trips.
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Care Provided by Lime Trees

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1599
  • Self-Funded Residential Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1599
  • RESPITE Self-Funded Residential Dementia Care: from £1599

These prices are only a guideline, please contact Lime Trees to find out the exact price for your requirements.

Contact Lime Trees to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lime Trees to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Karen Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The team warmly welcome visitors to Lime Trees Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.

Parking

  • Onsite parking.

Lime Trees Reviews (48)

9.8

Lime Trees has a Review Score of 9.8 (9.824) out of 10, based on 32 reviews in the last 2 years.
Over all time Lime Trees has 48 reviews.

Overall Experience
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Date Published
  • 48
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Reviewer Connection to Lime Trees
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Total of 48, showing 41-48
Review from Karen W (Daughter of Resident) published on 27 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and finds it difficult to interact with people. She has always had a preference for animals and loves to spend time with them. The staff at Lime Trees recognise this and really make an effort to arrange either a visit from a staff’s pet, a visit from a mobile farm, or taking my mum
out for a visit to an animal facility.
The standard of care is excellent, as is the food and the accommodation. They are always monitoring my mum’s fluid intake and I feel happy knowing that she’s well taken care of.
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Review from V S (Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lime Trees is 'home from home' one could not wish for more. On entering the building, the impression straight away is one of friendliness. The staff are wonderful in every way. One feels 'at home' immediately nothing is any trouble. There is always a smile to greet you and help is always at hand.
Reply from Terri Kidd, PR Executive at Lime TreesWe are so pleased that you love our home as much as we do! It is important to us that the residents feel this is their home and that their loved ones always feel welcome. We agree that we have a fabulous team and it’s lovely to get such appreciation, thank you!
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Review from D L (Daughter of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
At the beginning of this year, I was tasked with finding a suitable Care Home for my mother. I researched care provision thoroughly in the area but many places left a lot to be desired and I could not possibly have moved my mother into any one of them. Because someone is elderly it does not mean that
drab, old-fashioned decor will do. Fortunately for me, Lime Trees had recently opened. Wow! The bright, thoughtfully co-ordinated interior of all areas really lifted the spirits. My mother has been at Lime Trees since February and is very happy in their resident-centred home. Staff are smiling and helpful; forever patient and understanding. The food is fabulous. Lots of activities for all tastes. Relatives and friends are always welcome. We take our dog who goes down well as a visitor, although she is kept away from the cake! Lime Trees was by far the best choice for my mum and we feel secure in the knowledge that she is safe and being cared for by the best!
Reply from Terri Kidd, PR Executive at Lime TreesWe completely agree with you, our residents deserve the absolute best and we are more than happy to be the ones to provide it! We are so pleased to hear that Lime Trees made a fantastic first impression and has continued to impress. You will always be welcome to visit, especially if you keep bringing your furry friend (but the cake is ours!), and we are thrilled that you chose Lime Trees!
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Review from S C (Friend of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked in care for a year and visited several care homes, Lime Trees has definitely exceeded expectations. From the friendly welcome to the facilities and genuine friendly care offered by the on-site staff, it was a pleasure to spend an afternoon there. You really felt that the staff liked working
there and that came through in their approach to the residents. Would certainly recommend it.
Reply from Terri Kidd, PR Executive at Lime TreesThank you for taking the time to write a review, we love having visitors and we absolutely love exceeding expectations!
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Review from A B (Niece of Resident) published on 20 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a warm, welcoming and true home for all the residents and visitors alike. Thoughtful and caring staff, quiet and communal spaces and a well-researched and carefully created space for older people to live harmoniously together.
Reply from Terri Kidd, PR Executive at Lime TreesThank you for your glowing review, Lime Trees is a home that residents and staff can be proud of and we are so glad you agree.
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Review from William B (Friend of Resident) published on 23 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing twelve other care homes and speaking to twenty-five others, my wife and I found Lime Trees! This place is absolutely fantastic!
We have spent three months looking for a suitable new home from home for an old friend of ours. After taking her there for two visits she made the big decision
to move in.
The team are absolutely fantastic! The food is wonderful! The accommodation and facilities: We’ll have a look for you. They have a cinema room, sweet shop! Hair salon which is included with the fees.
We can not recommend the Lime Trees enough!
Reply from Terri Kidd, PR Executive at Lime TreesWe know it’s a huge decision to move to a care home and what a journey it has been for you and your family. We are so pleased that you found Lime Trees and it’s great to hear that your friend is taking advantage of everything that our home has to offer. We agree the best way to find out about the home is to see it for yourself and we are happy to welcome visitors any time.
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Review from M P (Daughter of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a few falls and reluctantly agreed she could no longer cope at home even with several care visits each day. The staff at Lime Trees are wonderfully welcoming and friendly and endlessly patient as well as very professional. All staff are smiling and engaged from the cleaner to the cook
to the manager. The building is brand new and very comfortable especially the extra size beds - so much more like home than the other places I visited. A big thank you to everyone.
Reply from Terri Kidd, PR Executive at Lime TreesThank you for taking the time to write such a nice review. It’s lovely to hear that we were able to make the move into our care home easier for your mother. It is very important to us that this is the residents’ home and we are there to help them enjoy it and thrive, so we are very pleased to hear we have achieved a homely feel.
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Review from T P (Granddaughter of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lime Trees is a great care home - the staff are helpful and friendly and everyone has been so kind to my granny, doing everything they can to help her settle in. The building itself is lovely. It's brand new and very clean and warm with a welcoming feel. I've been to a few different care homes over
the years and Lime Trees really does stand out as special. Thank you to everyone there helping my granny transition to the home during this difficult time.
Reply from Terri Kidd, PR Executive at Lime TreesThank you so much for taking the time to write a review, we understand it can be a difficult time when a loved one moves into care and we are glad to have made that transition easier for all involved. We agree with you – we think Lime Trees is pretty special!
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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Lime Trees is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Lime Trees is calculated as follows: ( (321 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 374 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lime Trees is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Karen

Karen Williams

Job Title: Home Manager Joined: 2022

Karen is Home Manager at Lime Trees

Hayley

Hayley Hatch

Job Title: Care Manager Joined: 2023

Hayley is the care manger at Lime Trees Care Home.

Susan

Susan Burns

Job Title: Lifestyle Manager Joined: 2024

Susan is the Lifestyle Manager at Lime Trees.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lime Trees to verify any information. View our terms and conditions. Lime Trees has an Enhanced Service - more info.