
This place is absolutely fantastic!William B(Friend of Resident/Service User)

so much more like home than the other places I visitedM P(Daughter of Resident/Service User)

Lime Trees really does stand out as specialT P(Granddaughter of Resident/Service User)

This place is absolutely fantastic!William B(Friend of Resident/Service User)

so much more like home than the other places I visitedM P(Daughter of Resident/Service User)

Lime Trees really does stand out as specialT P(Granddaughter of Resident/Service User)

Lime Trees is a purpose-built care home in the heart of Shrewsbury, offering high-quality Residential care in a modern yet homely environment. Designed with residents’ comfort and wellbeing in mind, the home offers 66 en-suite bedrooms, plus spacious living and dining areas where residents can relax, socialise, and enjoy a varied programme of activities.
Each bedroom features an en-suite wet room, supporting dignified, person-centred care while promoting independence wherever possible. Residents...
Care Provided by Lime Trees
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lime Trees for full pricing details and T&Cs.
Contact Lime Trees to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Karen Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Number of floors: 2
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome with an open-door policy. Please contact the team to arrange a tour of the home.
Parking
- Onsite parking.
Lime Trees Reviews (51)
Lime Trees has a Review Score of 9.8 (9.770) out of 10, based on 31 reviews in the last 2 years.
Over all time Lime Trees has 51 reviews.
My friend has recovered very well indeed during his convalescence and is most appreciative of all the help given to aid his recovery.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words
Yes, my mother's experience in the Lime Trees Care Home has been excellent; they're caring, friendly, and nothing is too much bother for them.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words
When visiting my friend, staff were very lovely to her and myself, the care was spot on and she was very happy. The building and room was very clean. She is looking forward to her net stay.
We'd like to extend our thanks for your kind words following your Friends short care break with us at Lime Trees care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you both.
The biggest accolade I can give to Lime Trees is that they care as much about the family as they do the resident - they are there to support everyone with the process of moving a loved one into care and beyond. I would not hesitate to recommend this home to anyone!
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.
Up until now we have been very happy with the home. The staff work very hard and are always friendly and happy to help . We are not so keen on the new arrangement with the Harmony suit . The home was build as an open plan dementia friendly environment but now those with more needs are confined to a very small living space since the lounge dining areas have been divided plus this is all on the 1st floor . Previously these residents could go out to the garden area when they wanted without requiring a member of staff . Now they need to be taken down in the lift with a member of staff each time which isn't always possible and also time consuming . It now feels over crowded and cramped when meals are being served and residents seem more agitated and restricted .I believe this was a head office decision that doesn't suit the design of this care home building .
Thank you for your review, we value all feedback as this helps us to make improvements where required. We understand it is important for our residents to feel comfortable and have access to all areas of the home, including our garden. The design of our home aims to promote independence while...
On entering the home It feels like you are in a lovely hotel, all the rooms are furnished to a high standard and everywhere is immaculately clean.
The dining tables are laid out beautifully which made each meal feel like an occasion.
There were varied activities on everyday and mum enjoyed chatting to the other residents very much.
The special thing about the Lime Trees though are the staff, everyone was so kind and caring to my mum and in my mums own words she said " I couldn't fault anything" that says it all for us.
We'd like to extend our thanks for your kind words following your mother's short care break with us at Lime Trees care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.
Everything about Lime Trees is great so far, except for the fact that, if there's a problem out of the norm, then it takes ages for the admin staff to act on it. It took weeks to have a simple grab-handle fitted to the bed - I wasn't allowed to do it myself - even though I could have easily. My mum's ceiling has developed a leak which, again, is taking ages to resolve. The crack in the ceiling is still there and the plastic tubs are still on the carpet to catch water. There is also an issue with the motion light sensor in the bathroom which keeps coming on in the night. Both of these are apparently related to something in the roof space, but we're waiting for "someone" to come and look - as we keep being told when questioned - but never seems to happen. The nursing staff and carers are all phenomenal though - five stars for them!
Thank you for your review and kind feedback about our team at Limetree's Care Home. We pride ourselves on providing kind care to our Residents. We are sorry you have experienced a delay when raising concerns around the environment. I hope after speaking with our management team this has provided...
Lovely care home with very attentive and happy staff. Looked after residents needs and treated all with respect.
We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
I left my Mum today 19th September looking forward to Hunters Chicken for lunch, which she had pre-ordered. My Mum then phoned me after lunch to say that by the time she was served, they had run out of Hunters Chicken (but she'd pre-ordered). She was offered an alternative, which she didn't like, so an omelette was cooked for her.
This is like pre-ordering, pre-paying and looking forward to a meal, only to be told when you're sat in the restaurant that it isn't available! As you can imagine Mum was very upset and I'm not particularly happy.
Thank you for your review, we value all feedback as it helps us to make improvements where required. We are sorry to hear to that you are dissatisfied with the quality of food provided at Lime Trees, we continuously listen to feedback in order to evaluate and improve our services where necessary....
Lime Trees has exceeded my expectations. All the staff are helpful, warm, approachable and caring as well as extremely efficient in their work.
Communication with management is excellent and they are always looking at ways to improve the quality of life for the resident.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
I was going on holiday and I knew Mum would be well cared for here. Yet again another 3 weeks of excellent care. Mum's second visit and the care was outstanding. Thank you all for such great care.
We'd like to extend our thanks for your kind words following your mum's short care break with us at Lime Trees care home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.
I stayed at Lime Trees for 2 weeks after coming out of the hospital following a new hip operation. I cannot fault the staff and service I received, everybody and everything was excellent. Thank you.
Mum originally came to Lime Trees for respite on February 12th for two weeks. Yes, the home is a new build and therefore purpose-built with excellent thought given to its design, but this home offers much, much more than that. This is a care home with a difference, the calibre of care staff is extremely high and their compassion and empathy towards residents are exemplary. From the home manager down there is a warm genuine welcome and nothing is too much trouble. The two-week stay was extended each week as we could see the benefits this home offered Mum against the option of coming home. Unfortunately Mum passed away after only seven weeks in the home but the care and love shown towards her, even in her relatively short stay here, has meant a lot to her family and we will always be indebted to Lime Trees for this. We were so thankful that Mum's final weeks were spent in this home. Thank you Lime Trees.
We had expected my mother-in-law to become agitated and withdrawn once visiting was suspended. But to our surprise, she was extremely resilient and always commented positively on the regular care and attention received from staff during the lockdown period.
Whenever we needed to chat with my mother-in-law, the staff were always on hand to take a phone to her for either a voice or video call.
Thank you Lime Trees.
Lime Trees is a beautifully, thoughtfully furnished home with plenty of different areas. There are lots of activities and cuttings to take part in or areas to just sit in peace! The rooms are beautifully furnished with plenty of storage. During my mother's stay, she was well looked after, with the carers often going above and beyond to help in all aspects of her care. The management were all very friendly and approachable, holding regular meetings with residents and their families to inform and take on board any suggestions. Mum was happy and I would not hesitate to take her back there if needed.
Excellent care in a beautiful facility. Any minor issues we had were dealt with quickly and resolved. Mum found her bed a little too firm and staff sorted this out for her. All staff were fabulous. Attentive, cheerful and supportive to Mum and to me. I believe the activity coordinator has just left but the staff did well providing activities as much as they could. The only problem we had was the bedroom TV which is on a satellite feed and was too complicated for me let alone Mum. The upside of this was she spent time with people rather than TV!
The accommodation was first class and the staff very helpful and attentive. The food varied and would describe this as being average.
The care and help all the staff have given to Mum in adjusting to life in the home has been fantastic.
They have monthly meetings for residents and families and are open to suggestions and ideas.
There was a very friendly atmosphere and I was always made most welcome. Nothing was ever too much trouble. Being able (and encouraged) to join in the resident's activities and mealtimes meant I could spend quality time with my sister. I cannot express my thanks enough for the expert care she received and the support I was given in the last week of her life.
They were - without exception - kind, courteous, professional and efficient.
My beloved relative received the best help and support when she most needed it from the wonderful staff in a caring and safe environment.
I’d have no hesitation in recommending the Lime Trees Care Home to anyone considering support for a relative.
Thank you for sharing such wonderful feedback, we are glad your relative felt happy and supported by us, your recommendation means so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2026Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026To discuss your requirements please do get in touch.
News (7) & Events (0)
- 28 Jan 2026
Residents at HC-One’s Lime Trees Care Home in Shrewsbury have been busy rolling up their sleeves and getting creative as they prepare to take part in this year’s Big Garden...
- 17 Nov 2025
HC-One’s Lime Trees Care Home in Shrewsbury, is excited to invite the local community to its Christmas Fair on Saturday 6th December, from 2:00pm to 5:00pm. The event promises an...
- 28 Oct 2025
Residents at HC-One’s Lime Trees Care Home in Shrewsbury recently celebrated the beauty of the season by creating their own handcrafted autumn wreaths. With the caring support and encouragement of...
There are no upcoming events for Lime Trees.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lime Trees.
Accreditations
There are no accreditations posted yet for Lime Trees.
Meet the Team (3)

Karen is Home Manager at Lime Trees

Maria is the care manger at Lime Trees Care Home.

Susan is the Lifestyle Manager at Lime Trees.
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