
this is a testament to the staff at Wharfeside, he called them his angels.C P(Daughter of Resident/Service User)

He is made to feel comfortable and the staff are quick to help him with his needs at all times.L S(Daughter of Resident/Service User)

Your staff have been wonderful in looking after mum. They have managed to put a smile on her faceJulie M(Resident / Service User)

this is a testament to the staff at Wharfeside, he called them his angels.C P(Daughter of Resident/Service User)

He is made to feel comfortable and the staff are quick to help him with his needs at all times.L S(Daughter of Resident/Service User)

Your staff have been wonderful in looking after mum. They have managed to put a smile on her faceJulie M(Resident / Service User)

Anchor's Wharfeside is a care home, located in historical Otley.
Wharfeside provides residential and residential dementia care for up to 66 older people in a luxurious environment, finished to the highest standard and incorporating the latest supportive technology.
New residents are welcome, for both permanent care and shorter stays/ respite care as well as convalescence.
Wharfeside's impressive facilities include all bedrooms with en suite wet room facilities, a bar area,...
Care Provided by Wharfeside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Wharfeside will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Wharfeside for full pricing details and T&Cs.
Contact Wharfeside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Louise Bulcock (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Wharfeside.
Parking
- The home have onsite parking, including disabled spaces and electric vehicle charging points.
Wharfeside Reviews (45)
Wharfeside has a Review Score of 9.8 (9.847) out of 10, based on 27 reviews in the last 2 years.
Over all time Wharfeside has 45 reviews.
My cousin has been a very happy resident for 4 years. During the COVID lockdown the staff were amazing - providing the most ingenious ways of keeping up morale- including involving the residents in social media videos. Over the last year as she became more frail the staff have been wonderfully compassionate and caring. My son recently visited with me and was amazed by the comfort and high standard of care as well as stylish surroundings and cleanliness. (Definitely not found everywhere around the country!) I couldn't possibly recommend Wharfeside more highly. It's a superb care home and I'm filled with gratitude.
Just home after a super high tea party at Wharfeside, such a large variety of savouries and salads and cakes, I will not be eating again today. The staff had decorated the dining room with bunting and the tables were laid with pretty cloths and lovely china. Many of the staff had gone into work on their day off (such is their love of the place where they work). All our family are delighted with the care provided. It's such a happy place with lots going on. We are so glad we chose Wharfside, it's so easy to go for a walk by the river or round the market. The food is always a very high standard and always a choice. Thank you to every member of staff for working together to make this a very happy home from home.
We attended a High Tea event with Mum at Wharfeside today on the Poppy floor. The Poppy floor staff had planned the event extremely well. The setting was superb with each resident having the chance to share the event with their family. The atmosphere and food was amazing and a good time was had by all. The staff had all dressed for the occasion making it feel special, some even came in from leave to support the event! We had a really great time as did Mum. Thanks to everyone at Wharfeside for making this such a special occasion.
The staff on poppy floor organised a tea party for residents and their families. It was a fantastic afternoon, with lovely staff who worked very hard making sure everyone was enjoying themselves, especially the residents. A really big thank you to all the staff, carers and catering staff, a really good do.
My mother initially moved into Wharfeside for respite care after a few weeks in hospital. She was quite frail at that time and disoriented, moving into a different home. The staff were very welcoming as were the other residents on her floor. They were also very responsive to my sister and I as we navigated our way around a new place and new ways of doing things. I spent 8 hours a day with Mum for 2 days shortly after she arrived at Wharfeside and so had a good insight into how the home operated. I was invited to join Mum for meals, which surprised but pleased me. The food is good, both quality and choice. Overall I quickly became reassured that Mum was in a good place for her respite care. She was getting stronger and benefitting from the level of care but decided that she did not want to go back to her previous home. Fortunately, a room was available so she is now a permanent resident and is flourishing in the supported environment. This is such a relief to my sister and me.
Lovely atmosphere as always when I visited my Mum at the home today. Strong winds meant a planned garden party had to be cancelled and the kitchen had suffered some structural damage. Despite this adversity, the staff coped amazingly as always and made sure the residents had a lovely buffet inside instead and had a really great singer come to entertain who was brilliant with all the residents. Staff and visitors also enjoyed the show. There is always such warmth from the staff team. I really enjoy spending time with my Mum at Wharfeside. There is a real family feel to the place.
Following a bad fall and a substantial time in hospital my father moved into Wharfeside circa 16 months ago. Firstly the move/transition from hospital was made as simple as possible and my father was made very welcome from day one. This is a purpose-built care home that is second to none in layout and facilities, being able to personalise his ensuite room made the transition a lot easier for my father. Whilst the food is excellent, and cleanliness is always at a high standard the biggest difference we have found in this care home is the staff. From whatever level the staff always find time to engage and encourage residents with a smile on their face.
My father has had a new lease of life since living at Wharfeside. He is fairly independent but does enjoy interacting with the staff.
The staff are amazing - very friendly and caring.
My father came to Wharfeside for three weeks initially, just to try it, but decided to stay permanently. He said the food is excellent, staff are kind and friendly, and the rooms are well designed and finished to a high standard. I echo his thoughts. Staff have been great at diffusing situations when my dad has been confused, and he has settled in well and is more relaxed and less anxious. He is looking forward to spending time pottering in the garden come the spring, where there are areas to plant.
Not much good at reviews, but I really enjoyed today's visit. Everybody appeared to be very happy, including the staff.
With a reputation for being hard to please, my mother-in-law said after her fortnight stay that the staff, accommodation, food and activities were wonderful and she 'could not fault' anything. Splendid praise indeed!
My husband, family and I were always made to feel welcome when we called or visited too.
I have no hesitation in recommending this lovely place with equally lovely staff.
This was my first stay for respite at Wharfside, having previously stayed at another care setting. The care I received from the excellent staff was so good and kind, even when there was an issue with the call button not working they went the extra mile to ensure I was comfortable. The welcome I received and the facilities were like being in a 5-star hotel.
Whilst away on holiday I had a fall and fractured my pelvis. On my return to the UK, I needed short-term respite care to help with my recovery. I spent 3 weeks at Wharfeside. It was like going away to a posh hotel. All the staff were great and gave me the care and support I needed.
She always mentioned how happy and settled she was, she loved the staff and they enjoyed her stories and sense of humour.
She enjoyed the singing entertainment, art activities and games.
Her room was always clean and tidy and she said her bed was comfortable and it was good she could personalise the room with her own things around her.
My 96-year-old father came into Wharfeside in February 2023 having previously lived alone since the death of my mother/his wife in 2009. Moving into the home can not have been easy for him but he was made to feel welcome from the outset and his requests were always dealt with. He found the staff to be friendly, accommodating and very helpful. The home is new and well designed with ensuite rooms, wide corridors and pleasant communal areas.
Wharfeside provides exceptional care within a wonderful facility. My aunt always felt at home, she was well looked after, totally at ease, comfortable and secure. Our family could not have wished for more.
Warmly recommended.
Wharfeside is a delight. There are still problems getting in and out when the reception is not manned but once in, the home is well designed, bright and clean with excellent facilities in a great location with lovely views. The staff are as warm and caring as ever. They remain cheerful in spite of the constant challenges, keep me well-informed and are responsive to any requests I have. The management team are trying to make life as interesting as possible for the residents by including and collaborating with families and friends. This is a welcome development.
Thank you for taking the time to review Wharfeside and we are pleased that you rate our facilities as excellent. Thank you for your lovely feedback regarding our team, which I will pass on. We are very proud of Wharfeside's facilities and location. We have recently recruited a receptionist and are...
The staff are friendly and kind. Nothing seems too much trouble and I am kept up to date with any health concerns. The home is clean and tidy and I often see staff talking to residents and engaging with them. Management and reception are an asset, as are all the staff.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Wharfeside directly for more information.
News (6) & Events (0)
- 11 Jun 2026
Anchor care homes across the North, including Wharfeside in Otley are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 02 Apr 2026
A former Otley firefighter, who turns 100 later this year, was given a memorable surprise when a fire engine arrived outside Anchor’s Wharfeside care home, where he has lived for...
- 22 Dec 2025
Residents and colleagues at Anchor care homes across West Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...
There are no upcoming events for Wharfeside.
Accreditations
There are no accreditations posted yet for Wharfeside.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wharfeside to verify any information. View our terms and conditions. Wharfeside has an Enhanced Service -more info.