
This place puts my mind at ease. The staff here are so kind and caringAngela S(Wife of Resident/Service User)

I am absolutely delighted with the care that my father is receiving from Hatfield Manor.J R(Daughter of Resident/Service User)

The team have been welcoming and caring and the facilities are wonderful.Lisa M(Daughter of Resident/Service User)

This place puts my mind at ease. The staff here are so kind and caringAngela S(Wife of Resident/Service User)

I am absolutely delighted with the care that my father is receiving from Hatfield Manor.J R(Daughter of Resident/Service User)

The team have been welcoming and caring and the facilities are wonderful.Lisa M(Daughter of Resident/Service User)

Hatfield Manor is a purpose-built care home offer high-quality care to the people who live here. The atmosphere in the home feels warm, calm, and genuinely welcoming.
This modern 81-bedroom home features en-suite rooms arranged in a small household design, encouraging easy connection while respecting privacy. Each household includes its own kitchen, lounge, and dining area, creating a familiar daily rhythm and comfortable spaces for unhurried conversation.
Thoughtful amenities add comfort and...
Care Provided by Hatfield Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Standard fees at Hatfield Manor cover a wide range of high-quality services designed to support residents’ comfort, wellbeing, and daily living. This includes all meals and refreshments, housekeeping, laundry, personal care, and access to a full programme of activities and events. Residents also enjoy full use of all communal lounges, dining areas, landscaped gardens, and on-site amenities.
In addition to the standard offering, there are optional extras available to enhance the resident experience. These may include services such as hairdressing, chiropody, newspapers, or certain one-to-one outings and entertainment. These are charged separately, giving residents the flexibility to choose the services that suit their preferences.
In some cases, if a resident or their family chooses additional features such as a larger room or upgraded facilities, a top-up payment may be discussed. All fee details are clearly explained in advance, and the team is committed to making all financial information transparent, supportive, and easy to understand.
The price(s) shown are provided by the care home. Contact Hatfield Manor for full pricing details and T&Cs.
Contact Hatfield Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Morar Living
- Private Owned
Person in charge
- Petronela Anghel(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
Visiting
- Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving. Family and friends are encouraged to visit whenever it suits them and their loved ones. Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.
Parking
- Ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances. Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times. The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.
Hatfield Manor Reviews (43)
Hatfield Manor has a Review Score of 9.9 (9.887) out of 10, based on 29 reviews in the last 2 years.
Over all time Hatfield Manor has 43 reviews.
The team were fantastic with my mother in law right through to the end of her life. The team were so supportive and let me stay in the home in her final moments. The team could have not done any more. I now still visit once a week because it feels like a family here. Thank you all for everything you've done and continue to do.
Thank you so much for your kind words and for taking the time to share your experience.
We were honoured to care for your mother-in-law and to support both her and your family during such an important time. Knowing that our team was able to provide comfort, compassion, and support in her final...
My mum loved living here. She always was supported well and I couldn't have asked for more.
Thank you so much for your kind words. It was a privilege to care for your mum and to be part of her life. We are delighted to hear that she felt well supported and that your experience with us was such a positive one. Your feedback means a great deal to our team, and we will be sure to share your lovely comments with everyone involved in her care. We wish you and your family all the very best.
The staff at the care home my nan was were fantastic to nana, and us as a family were always welcome. At the end of her life, they were so supportive to my mum and dad and us all as a family.
Thank you so much for your kind words. It means a great deal to know that your nana was cared for with dignity, compassion, and kindness throughout her time with us. We are especially grateful that you felt welcomed and supported as a family, particularly during such a difficult time at the end of...
The place is stylish, very clean, with a bar, cinema and everything an old person needs. The garden is well-maintained. Staff is friendly and helpful, accommodating the visitors in a lovely manner.
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our stylish and well-maintained environment, including the bar, cinema, and beautiful gardens. It is especially pleasing to know that our team made such a positive impression through their friendly, helpful, and...
Hatfield Manor looks like a 5 star hotel, so beautiful and luxurious. Staff is professional and caring, showing patience and empathy. I could not find a better place for my mother.
Thank you so much for your kind words. We are delighted to hear that you feel Hatfield Manor is a beautiful and welcoming place for your mother. Our team takes great pride in providing professional, compassionate, and person-centred care, and it means a lot to know that our efforts have made such a...
My sister has been in the home for approximately a month, and the improvement in her has been amazing. Previous homes, she had lost weight and being a very fussy eater, they did not provide the food she needed. The chef here is brilliant, hence she has gained some weight back. The staff are so friendly and helpful, what has been a stressful time for all the family and my sister, has been minimised by the fantastic staff and helpers. She has settled in well and loves where she is.
We are absolutely delighted to hear how well your sister has settled in and to know that youve seen such positive improvements in her wellbeing. Its especially heartening to hear that shes enjoying her meals and regaining weight our chef...
I spent two weeks in Hatfield Manor recovering from a hysterectomy. I cannot speak highly to high of the care and support I had during that time. The staff were attentive, helpful, caring and friendly, and the food was excellent.
Thank you so much for taking the time to share your experience. We are truly delighted to hear that your recovery stay at Hatfield Manor was comfortable and supportive. Your kind words about our staff and the care they provided mean a great deal to us, and were especially pleased that you enjoyed...
Overall experience good.
Mum has been at Hatfield Manor since Jan 26. I can honestly say there has been such a positive change in her since she moved in. She is so much happier in herself. The staff are amazing and the activities are fantastic. Mum has made friends and is laughing again. Thank you Hatfield Manor. I could not recommend you enough. The care mum is receiving is fantastic.
Our staff will be delighted to know their...
Hatfield Manor is an amazing care home. Dad has Alzheimer's and from day one everyone has done their upmost to give him the care he needs. He has a real bond with the carers and the staff, they treat him with exceptional care, understanding, concern, respect and dignity. Dad never wanted to be in a care home, but Hatfield Manor is where he feels safe and secure. It is truly his home, and I will be forever thankful for how they care for Dad.
Thank you so much for your lovely words and for taking the time to share this. It means a great deal to the whole team to know that your dad feels safe, secure and at home here.
We're proud of the bonds our carers and staff have built with him, and we'll continue to do everything we can to...
My mother has been in Hatfield Manor for several months now and has been made to feel very welcome. She has found the transition from her own home difficult but the care staff have been brilliant and she now feels really settled .The nurses have taken really good care of her and have met all of her needs through vigilant observation and getting to know her well . The carers are very good very friendly and approachable and it feels like a lovely family unit. The organisers of the entertainment do an excellent job and offer a range of activities and encouragement to join in. The home is kept very clean .
Thank you so much for your lovely feedback. We're delighted to hear that your mother has settled well at Hatfield Manor and that our team's care and support have helped make the transition easier for her. It's wonderful to know that you've found our nurses and carers to be attentive, friendly and...
All though mum was in a great deal of pain and discomfort and she was coming nearing the time to say goodbye, everyone treated her with dignity and respect.
Thank you to everyone
Thank you so much for your kind and heartfelt words. We are truly sorry for your loss and send our deepest condolences to you and your family. It means a great deal to know that your mum felt cared for and supported during her time with us, and that our team were able to provide comfort, dignity...
I have limited care home experience, however, a friend of mine is now living at Hatfield Manor. She is happy and mixing well with others in the arena of activities that is provided. The staff look after her really well and every interaction with her takes her needs, thoughts, and preferences into consideration. I've had the opportunity to enjoy lunch with her and the food was excellent and I was treated as another member of their extended household. Overall, an outstanding experience. Highly recommended!
My grandad was in this home. He was always engaging in activities & living his best life! My mum was so worried about him going into a home, but Hatfield Manor has exceeded all expectations.
Thank you so much for your kind words. Were truly delighted to hear that your grandad enjoyed his time with us and was actively involved in activities. It means a great deal to know that we were able to ease your mums concerns and exceed your familys expectations. Supporting our residents in living...
My friend was in this home, he really enjoyed his life here.
Thank you for your kind words. We're so pleased to hear that your friend enjoyed his time with us. It's always our aim to create a warm, welcoming environment where residents can truly enjoy life. Your feedback means a lot to our team!
Upon having my grandmother moved over there it has suited her needs better than the previous care home at a smaller cost, the staff are wonderful and attentive to her needs and she's happier, healthier and more lively than I remember her being.
Thank you ever so much for your lovely review. Were so pleased to hear that your grandmother is happier, healthier, and more lively since moving here. It means a great deal to know that shes receiving the care and attention she deserves, and that its been a better fit for her at a lower cost. Our...
I am absolutely delighted with the care that my father is receiving from Hatfield Manor. The facilities are wonderful and well maintained and it is great to see that there are always enough staff on hand to provide assistance when required. The management are really friendly and very helpful. But it is the staff themselves who really make it. They really are wonderful and go above and beyond to ensure that the residents have fun things to do and are treated as individuals. The amount of social events and outings organised for the residents is impressive. My father was at another care facility prior to Hatfield Manor and wouldn't join in with anything. He is now a willing participant of most events and clearly enjoys them. The difference in the care provided is quite astounding. I am so grateful to everybody at Hatfield Manor, thank you.
Thank you ever so much for your kind and thoughtful words. We are truly delighted to hear how pleased you are with the care your father is receiving at Hatfield Manor.It's wonderful to know that our facilities and staffing levels have met your expectations, and that you've found our management team...
His room didn't look like it had been hoovered in several days. Table not been wiped over for ages. The home itself was very clean and had a lovely smell.
Thank you for taking the time to share your feedback about your experience at Hatfield Manor. We're pleased to hear you found the home itself to be clean and welcoming with a pleasant atmosphere.However, we are sorry to hear that the cleanliness of the room and table did not meet our usual high...
Of course, issues arise but everyone is keen for feedback and to help resolve anything.
Thank you so much for your kind words. We are delighted to hear that your mum receives the highest standard of care. Our staff are truly dedicated to providing the best possible experience for all our residents and your appreciation means a lot to us. It's always rewarding to know that our efforts make a positive impact. We are grateful for your thanks and support.
Mum is very well looked after and staff go all the way to make sure she is happy and safe. Facilities are great and the staff provide opportunities for the guests to be entertained. Telephone use is difficult, Phone is not always answered and signal is not very good.
Thank you so much for your kind words and thoughtful feedback. It truly means a great deal to us to know that you felt trust and reassurance in the care and support we provided for your dad at Hatfield Manor. Our team works tirelessly to create a safe and supportive environment, and your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 September 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 15 Aug 2024
We had a fabulous time celebrating National Prosecco Day with our wonderful residents! The sun was shining, the Prosecco was flowing, and we enjoyed a lovely day in our beautiful...
- 15 Aug 2024
At Hatfield Manor, we’re always finding ways to make life special for our residents. This week, we took a lovely trip to Stanborough Lakes for a charming picnic. With stunning...
- 15 Aug 2024
What an incredible day at Hatfield Manor! Residents, staff, and family members gathered for our very own Olympic Games, filled with fun, laughter, and friendly competition. From thrilling relay races...
There are no upcoming events for Hatfield Manor.
Awards / Recognitions (9)
- 02 Jul 2026Recipient: Hatfield Manor
- 24 Jun 2026Recipient: Hatfield Manor
- 13 Jun 2026Recipient: Morar Living
Accreditations
There are no accreditations posted yet for Hatfield Manor.
Meet the Team (6)

Petra began her professional journey in Romania, where she earned a degree in Engineering before relocating to the UK in 2015. After moving, she chose to pursue a career in the care sector, starting as a Care Assistant and progressing through dedication, hard work, and a genuine passion for supporting others to her current role as Home Manager.
She is caring and compassionate, and always places residents at the heart of everything she does. She is committed to delivering high-quality, person-centred care while fostering a supportive and positive environment for her team. When staff feel valued and empowered, they can provide the very best care to our residents.
Outside of work, Petra enjoys travelling, exploring new places and cultures, and spending quality time with her family whenever she can.

Marziyeh brings a strong nursing background to Hatfield Manor, having practised in Switzerland before moving to the UK
She is deeply passionate about elderly care, dedicating her expertise and compassion to enhancing the quality of life for each resident. Her international experience and commitment to high standards make her a valuable part of the team, and she strives to provide the best possible care and support for those at Hatfield Manor.

Dimisha, our Deputy Manager, joined the team in October 2023.
Qualifying as a nurse in 2013, she has steadily advanced in the care sector and now proudly serves as the Deputy Manager at Hatfield Manor.

Alexandra joined the team at Hatfield Manor in September 2023, bringing with her nine years of valuable experience in the care sector. Her extensive background and dedication to high-quality care have made her an asset to the team. She is thoroughly enjoying her role at Hatfield Manor, where she takes pride in creating a warm and supportive environment for residents. Alexandra looks forward to making a positive impact and contributing to the high standards of care that Hatfield Manor is known for.

Errin is our Lifestyle Lead and brings incredible energy to all things fun and engaging at Hatfield Manor! She is dedicated to creating a personalised experience for each resident, ensuring that everyone has the opportunity to enjoy activities tailored to their interests and preferences. With her creativity and enthusiasm, Errin is committed to making life at Hatfield Manor vibrant and fulfilling.

Paul, our dedicated Maintenance Lead, is always on hand to ensure that Hatfield Manor remains in excellent condition for all residents and visitors. With expertise in all areas of upkeep and repair, he takes pride in maintaining a safe, comfortable, and well-functioning environment throughout the home. His commitment to high standards and attention to detail means that any maintenance needs are handled efficiently, helping to create a seamless and enjoyable experience for everyone at Hatfield Manor.
Frequently Asked Questions about Hatfield Manor
What types of Care is Hatfield Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hatfield Manor have?
There are 81 Single Rooms.
What are the Facilities & Services at Hatfield Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hatfield Manor to the centre of Hatfield?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Manor to verify any information. View our terms and conditions. Hatfield Manor has an Enhanced Service -more info.