Barchester Hazel Lodge Care Home

63 North Trade Road, Battle TN33 0HW
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9.8 44 Reviews
  • Barchester Hazel Lodge Care Home, Battle
Tucked away, surrounded by the beautiful East Sussex countryside, Barchester Hazel Lodge Care Home is a place to relax and call home.

This premium care home located in the historical town of Battle provides residential, dementia and respite care with 70 beautiful en-suite bedrooms and a selection of comfortable spaces around the home where residents can spend time with family or enjoy their favourite pastimes. Whether it's a friendly game of chess in one of the lounges, soaking up the sun on the patio or taking in the stunning views of the garden from the balcony.

From the spacious bedrooms, carefully set up dining rooms and spa bathrooms, to the on-site café and cinema, each aspect of daily life has been thoroughly thought through to offer residents a home where they feel valued and can thrive.

The passionate team are dedicated to making every day fulfilling and putting residents and their loved ones at the heart of everything they do.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Hazel Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rikki-Gene Bury (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Barchester Hazel Lodge Care Home Reviews (44)

9.8

Barchester Hazel Lodge Care Home has a Review Score of 9.8 (9.772) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Hazel Lodge Care Home has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Hazel Lodge Care Home
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Total of 44, showing 1-20
Review from Rowena C (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My visits to Hazel Lodge, regarding my mother moving in, have always been so positive. The staff are continually welcoming and understanding. They took great care in meeting my mother's needs and gave us time to consider our decision.
The rooms are perfect with clean ensuite bathrooms and many activities
and facilities to use. Mum is feeling safe, comfortable and well looked after. Everywhere is clean and easy to walk around with a walker or wheelchair. The gardens are neat and tidy and again easily accessed for visitors and residents to enjoy. The Bistro provides lovely cake and hot drinks all day, every day which is a kind gesture for us all to use and enjoy.
Our family feel we have found a place where mum is treated very well by staff who always know what her day has been like and they communicate efficiently regarding her needs and desires. This happens whenever we visit or by a text or phone all if a little more urgent. This all helps us as a family.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you for providing us with your feedback and for leaving your review . We are so pleased that your mother has settled in and that we have been able to offer the family some peace of mind .

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Review from Georgia B (Niece of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Hazel Lodge for around a year. We are extremely happy with the care she receives. She is treated with respect, kindness and friendship. Her health and mobility have improved under their care.
The home is extremely well run, always immaculately clean and the staff are
welcoming and accommodating.
The food is of a very high standard, and residents and guests have the use of a communal ' cafe' to socialise. My aunt has benefited from the in house hairdressing, nail technician and activities.
We would recommend Hazel Lodge unreservedly.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you for taking the time to leave us your review and for your recommendation.

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Review from Yvonne P (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Hazel Lodge for 8 months now and she is receiving the type of care that we could not give her at home. Her days are now filled with companionship and activities in a safe and caring environment.
She recently visited Beauport Park golf club with members of the Barchester team
and played a few holes.
Seeing the photos on Socials brought a tear to my eye, Mum looked so happy and it was good to see that she still has it. A big thank you to the team that arranged this and we look forward to the next time she gets to do something she has loved for many years.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us a review . We absolutely loved arranging mum's golf trip and can't wait to take her again soon ,

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Review from Scott E (Friend of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time we visit Hazel Lodge, the staff are consistently warm, friendly, and incredibly supportive. Their compassion for the residents truly stands out. The home itself is beautifully decorated and impeccably clean-more like a five-star hotel than a care facility. I would wholeheartedly recommend
Hazel Lodge to anyone looking for a care home in or around Battle.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us your review and for your recommendation . We are so lucky to have such a beautiful home and such amazing staff who look after our residents and our extended family and friends . We look forward to welcoming you again soon.

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Review from S B (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hazel Lodge has given my sister and I peace of mind after the emotional loss of our father and the huge upheaval of moving our mother out of her family home. It's such a difficult time when a loved one moves into care but the warm, attentive team at Hazel Lodge have put our minds at ease every step
of the way.
Mum's days are now filled with fun activities and companionship from the other residents and wonderful care team. We know she is safe and warm, and it's lovely to have her nearby again.
Family members can visit whenever it suits and are always encouraged to join in when the home goes to great lengths to mark special occasions.
Hazel Lodge stood out for us when it comes to the building itself - being purpose built it boasts spacious, light filled rooms and common areas, balconies off the dining areas and lounges, and a sunny, enclosed garden. Mum loves to spend time in the bistro on the ground floor watching people come and go whilst listening to the radio and drinking tea!
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us this lovely review which we will share with the team . It's always our pleasure to help residents and their families make the move into the home and to support everyone whilst they are settling in . Mum has settled in so well and it's lovely to see you all spending time together around the home.

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Review from S W (Respite Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Arrived at Hazel Lodge just a few days before Xmas until the New Year 2025. The first thing to say is how welcome I was made, next, we were shown to my room, which was clean and tidy as it was when we (my sister and I visited). Had dinner sitting with just one other person. In the afternoon after sorting
out my clothes, I spent sitting in the coffee lounge talking to the other residents. Upset a resident for the stupidest of reasons at supper time, and even so I enjoyed the meal. What I enjoyed about my stay was that there was something going on every single day, three times per day. Wonderful, because where I stayed last year there was Nothing. You only knew it was Xmas when your dinner arrived. All through my stay, I had good food. Good company. The staff, both carers and domestic were caring and friendly also willing to do anything (within reason) for me. The whole care home was clean, warm, and very friendly. And yes I would go back.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you for taking the time to leave us your review . It's been lovely seeing you visit since your stay and we look forward to welcoming you again really soon .

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Review from Catherine M (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a sudden illness over Christmas I arranged for my dad to have a week long's respite at Hazel Lodge as he recovered. The hospital assessment was promptly arranged and the carer who came to see dad was reassuring and quashed any worries he had about going to a care home. The bedrooms and shared
spaces are very well done. The food is fresh and there is a good variety of dishes (catering for low fat as well), whilst the dining area provides a nice space for social connection for the residents. The staff are both caring and professional, as they managed all his medication and physical obs when he first arrived and stayed proactive about checking in with him to make sure he had what he needed as the week progressed.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us your review. It was a pleasure having your dad here with us and we are so pleased that we were able to help and that he enjoyed his stay. Wishing you all the very best for the future and would love to see you if you're passing and fancy popping in for a coffee.

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Review from Anne H (Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Comfortable accommodation. Staff are friendly and caring. Food fair. Activities are a bit childish (sticking coloured paper into books).
Reply from Barchester, The Feedback Team at Barchester Hazel Lodge Care Home

Thanks so much for your providing your feedback about your stay with us. We are sad to see that you didn't enjoy some of the activities while staying with us. We understand from the home you attended our gardening club, Scrabble club and church service and we do hope you enjoyed those. We will pass on your comments to the home for reflection and we do hope to have you stay with us again soon. Kind regards, Barchester's customer feedback.

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Review from C B (Goddaughter of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first time we visited Barchester Hazel Lodge Care Home with my godmother the atmosphere was attentive and pleasant staff with what came across as caring natures.
The home itself is beautiful, new and has facilities that make it exceptional.
I was particularly struck by a phone call I received
from the person who manages the residents activities who wanted a more detailed picture of my godmother so they could personalise the activities she would enjoy doing.
Each time I ring and ask to speak to who is caring for my godmother during that week I am always given a welcome synopsis of how she is and how she is settling into her new way of life.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us your review. We're so pleased your godmother is settling in to her new home and that the team have been able to support her and offer you the reassurance following her move.

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Review from Paul D (Stepson of Resident) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a great relief to see my stepmother so well looked after and cared for. Barchester Hazel Lodge Care Home provides a lovely warm, welcoming and comfortable environment and the staff could not be more helpful. We feel completely reassured that she is being well looked after and kept safe and
comfortable.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us this lovely review. We're so pleased that we are able to offer you that peace of mind and reassurance and that your stepmother is settling into her new home. We love having her here with us and look forward to seeing you again when you next visit.

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Review from Christine D (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been treated with respect, care and dignity. The family (we) have been treated with kindness and care and Barchester Hazel Lodge Care Home staff have helped us enormously to navigate the world of elderly care and dementia, we had been very isolated in trying to work things out. They not
only cared for our mum, they cared about us and things are ongoing. As things unfold, we feel they are supporting us on this journey.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

We really do appreciate you taking the time to leave us your review. I am so pleased that we have been able to support Mum and the family as a whole and will hopefully continue to do so. Once again thank you for your feedback.

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Review from Joanna C (Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Atmosphere in the home is loving and friendly and reassuring when one is a hesitant newcomer. I feel one can both take and give and feel part of the "whole".
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us a review regarding your recent stay. It was lovely to have you here with us and we do hope you return soon.

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Review from Jane G (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Barchester Hazel Lodge Care Home a very lonely, unhappy lady. She is a different person now. All the care, attention and making her realise life is for living. Thank you so much to all the staff for their kindness.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us your review. It's lovely for us to hear from the residents and their families the difference we have made and I'm so pleased that we have been able to give your mother the boost she needed.

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Review from Robert C (Husband of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall my wife spent two weeks of respite care in Hazel Lodge. Her experience far exceeded our expectations. Hazel Lodge is bright, modern and spotlessly clean. My wife's individual en suite room was spacious, comfortable and well-equipped. However, the outstanding feature was the support
from individual members of staff: efficient, courteous, genuinely friendly and always ready to help. Indeed the respite experience was characterised by comfort, security and friendliness. My thanks to all at Hazel Lodge for helping us through a difficult time.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you for taking the time to leave us your review, which I will share with the team. I'm so pleased you agree that our staff really are very special and go above and beyond to make residents and their families feel at home. We hope everything is going well at home and please do pop in and have a coffee and cake with us soon, we'd love to see you.

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Review from Richard A (Son of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spent several weeks looking for a care home suited to my mother’s needs. (Alzheimer’s). Hazel Lodge is purpose-built with lovely rooms and facilities, which are decorated and presented to a high standard. The interior decor is bright and modern - presented like a high-class Hotel environment. There
is one whole floor designated for residents with dementia. This is presented in the same way as the other floors and residents can mix with people on other floors as they choose. My mother has only been at Hazel Lodge for 6 weeks, but we are very pleased with the care she has received so far. All staff are friendly, patient and helpful and seem very aware of residents' needs. Numerous activities are available for residents daily, and my mother has received the interaction she needs to make her life as comfortable and enjoyable as possible. We are looking forward to better weather when hopefully she will enjoy the garden.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us your review. We really do appreciate your feedback and are so pleased that your mother is settling and enjoying the activities and making new friends. Fingers crossed the warmer days and lighter evenings are just around the corner and we can all get outside a bit more. If there is anything that you would like to have a chat about regarding her care and stay with us then please feel free to speak to either myself or another staff member.

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Review from Allan H (Husband of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good and caring service, very helpful to me as a husband for short-term respite.
The food is very good and varied, activities varied and inclusive and the staff helpful and caring.
The facilities are excellent.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you for taking the time to leave us this review. Your feedback is essential for us to be able to offer the very best service to all of our residents and their families. It would be good to have a catch-up next time you visit to see how we can improve your experience.

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Review from J S (Son of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed respite care after a period of illness and I’m pleased to say she’s fully recovered and back in rude health. Her recovery is very much down to the care and attention she received from the marvelous staff at Hazel Lodge, their good humor and patience are infectious and very much set
the tone for this home. My mum received some truly excellent care, at 90 she’s already earmarked a return if she needs support in the future. Really faultless experience.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us such a wonderful review. It was an absolute pleasure having Mum stay with us and great to see her bounce back and return home. We look forward to seeing her again really soon, maybe at our community café or possibly for lunch with her Hazel Lodge friends who I'm sure would love to see her.

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Review from A P (Daughter-in-law of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were welcomed and made to feel at home in a warm and extremely comfortable environment. The staff were polite and attentive.
The room was large, bright and with a lovely garden view.
All together the experience was made to feel like being cared for in a great place.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you for your kind review. Your feedback is so important for us to be able to offer the very best care and experience for people coming to stay with us and we really do appreciate you taking the time to do this.

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Review from S E (Respite Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to Hazel Lodge for a week's respite care, after having a rather traumatic year. I felt very well looked after and enjoyed meals with other residents and the entertainment and exercises laid on. My room was comfortable, though the lighting was not good for reading. I also feel that the wet room
shower is a bit unnerving without a seat. I did find that waste bins were not emptied during the week. Overall, a very pleasant time.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you for leaving us this review and providing valuable feedback following on from your stay. We do have shower chairs available if residents need them and I will certainly feedback about the other points raised. We're so pleased that you enjoyed your stay and look forward to seeing you again soon.

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Review from S B (Daughter of Resident) published on 20 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hazel Lodge provided excellent care for my father. The home was beautifully furnished and spotless. All members of staff were so caring, friendly and respectful of my father and his needs. I would certainly recommend Hazel Lodge. My father is already booked in for more respite in the new year. Thank
you to all the staff for making my father's stay a happy one.
Reply from Sharon Ward, Home Services Advisor at Barchester Hazel Lodge Care Home

Thank you so much for taking the time to leave us such a lovely review. We hope you had a lovely Christmas and look forward to seeing you both again when Dad returns for his respite.
Best wishes and all the best for 2024.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Barchester Hazel Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Barchester Hazel Lodge Care Home is calculated as follows: ( (245 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 307 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hazel Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (26)

Meet the Team (20)

Rikki-Gene

Rikki-Gene Bury

Job Title: General Manager Joined: 2024

Hi, my name is Rikki, and I’m the Manager of Hazel Lodge Care Home.


My team and I strive to deliver a high standard of person-centred, holistic care here at Hazel Lodge, which we are fortunate to do in such beautiful surroundings.


My team and l have our residents at the heart of everything we do, creating a warm, safe and friendly environment for residents to fulfil their lives.


I look forward to welcoming you to our home, for a cup of tea and a slice of homemade cake.

Matthew

Matthew Fryer

Job Title: Administrator Joined: 2024

My name is Matthew and I joined Barchester Hazel Lodge in October 2024.


I am the Home Administrator and I deal with all aspects of administration in the home to ensure it runs smoothly.


I have been impressed by the dedication and hard work of all who work here. Hazel Lodge is a beautiful, modern home and a truly unique environment to work in.

Mark

Mark Toomey

Job Title: Head of Maintenance-Health &Safety Champion Joined: 2022

Hello, My Name Is Mark, I have worked for Barchester since 2021, I enjoy the role of maintenance as it's very varied not one day is the same. I like to keep the home looking nice and fresh for Residents, Staff and all visitors.


Previously I worked in different Care Homes/Hotels as a Maintenance Man for many years. I have 3 children and 5 Stepchildren, I love nothing more than a Football kick around and watching with the children. I enjoy taking our 2 dogs (A Labrador and Springer Spaniel) out for long walks along the beautiful Sussex coast.

Jennifer

Jennifer Lawrie

Job Title: Care Assistant-Mentor Champion Joined: 2022

I have over 15 years of experience within the care sector.


I enjoy using my skills and knowledge within my role as a carer at ‘Hazel Lodge’ and working in a wonderful home with a great team.


It's lovely getting to know our residents so I can provide the best quality care.

Warrick

Warrick Clark

Job Title: Community Lead - Speak Up Champion Joined: 2022

I have many years of experience in the care industry which supports me in my role as a Community Lead at ‘Hazel Lodge’.


It's great being part of the team at ‘Hazel Lodge’ and being able to use my skills to provide the very best care for our residents.


I have always enjoyed working in the care sector as it gives me a sense of achievement in supporting older people to live a full life.


My interests are keeping fit and healthy, visiting the gym and having competed in Powerlifting competitions.


I love to set goals and keep motivated. I lead a busy active life whilst maintaining a good social and family life which is important to me.


I’m a strong believer in a positive mental attitude that creates a positive mindset and outcomes.

Sharon

Sharon Ward

Job Title: Home Services Advisor Joined: 2022

Hello, my name is Sharon, and I am the Home Services Advisor at Hazel Lodge. I have worked in both residential, memory and nursing care settings since 2009, and I am passionate about providing the very best support and advice for families when choosing the right care home for their loved one.


I love spending time listening to resident's stories and finding out what is important to them and their families. It's a great privilege to be able work in their home and to be able to be a part of making new memories.


Outside of work I'm a country girl at heart, I have 2 horses, 2 dogs, 4 tortoises, 7 chicken and my other half to keep me busy!


I look forward to getting to know all of the wonderful new residents and to welcome them and the Battle community into Hazel Lodge.

Megan

Megan Curtis

Job Title: Activities Coordinator- Dementia Champion Joined: 2023

Hello, my name is Megan, I am the Activities Coordinator here at Hazel Lodge.


I've been working for Hazel Lodge for around two years, I started off as a carer, went on to being a General Assistant and now have become the Activities Coordinator. Activities is a great fit for me. The largest and best part of my role is ensuring that all of our residents are engaged and that their lives are enriched. I do this by taking into account their life story/history, their interests and hobbies. I work towards and do this to promote their well-being. I will go above and beyond for anyone and have continued to do this within my job role.

Claire

Claire Rushton

Job Title: Care Assistant - Falls Champion Joined: 2023

I started at Hazel Lodge at the beginning of 2023 and enjoyed the time spent with the residents. I am passionate about providing the very best care with respect and dignity.

Rose-Marie

Rose-Marie Standley

Job Title: Senior Carer-Infection Control Champion Joined: 2023

My name is Rose and I am a Senior Carer at Hazel Lodge.


I love spending time getting to know our residents and finding out what makes them smile even when they may not be having the best day.


I am always singing around the home and love to have a go on the karaoke much to the resident's amusement.

Lauren

Lauren Brinkley

Job Title: Bank Receptionist-Admin Assistant Joined: 2022

My name is Lauren, and I work as a bank receptionist and admin assistant


I enjoy being in front of the house and greeting all our visitors when they arrive.


It's lovely being able to spend time with the residents when they visit the bistro and chat with the families.

Wendy

Wendy de Planta

Job Title: Community Lead Joined: 2023

Hi, I'm Wendy and I'm a Community Lead at Hazel Lodge.


I live in Robertsbridge with my little family and I've been part of the team since November 2023.


I have worked in the health and social care sector for over 14 years and have experience in a variety of settings. I am passionate about providing high-quality care and supporting the wonderful team here to do the same.


I believe in making a positive impact on the lives of not only our residents but also their friends and families and the best part of my working day is the quality time I get to spend with them all.

Richard

Richard Othen

Job Title: Gardener Joined: 2024

Hi,
My name is Richard and I look after the gardens here at Hazel Lodge.

Guy

Guy Emery

Job Title: Chef Joined: 2024

Hi, my name is Guy and I'm a chef and part of the amazing hospitality team at Hazel Lodge.

Marie

Marie Serrano-Rivera

Job Title: Senior Carer Joined: 2024

Hello . My name is Marie and I am a Senior carer at Hazel Lodge .


I am pleased to be part of the team and to to be able to support our residents to live well.

Janice

Janice White

Job Title: Head Housekeeper Joined: 2025

Hi , I'm Janice and I'm Head Housekeeper at Hazel Lodge

Nathan

Nathan Milliner

Job Title: Second Chef Joined: 2025

Hi , I'm Nathan and I'm part of the hospitality team at Hazel Lodge .


I started at Hazel Lodge as a kitchen assistant and after encouragement and support from the team was promoted to 2nd Chef in March 2025.


I love being able to look after the dietary requirements of our residents and creating delicious menus for them to eat.

Rachel

Rachel Woolfrey

Job Title: Hostess Joined: 2024

Hello , my name is Rachel and I am a hostess at Hazel Lodge .


I enjoy talking to the residents and keeping them topped up with cups of tea and cake made by the chef.

Ruby

Ruby Dyer

Job Title: Hostess Joined: 2024

Hi , I'm Ruby and I am happy to be part of the Hazel Lodge hospitality team .


As a hostess I make sure all of our residents and their families have delicious refreshments . I love chatting to them and offering them their favourite treat.

Donna

Donna Gardner

Job Title: Care Community Lead Joined: 2023

My name is Donna, and I am a Community Lead at Hazel Lodge.


I started here in 2023, shortly after the home opened and have loved seeing the home grow and being part of the amazing team here.


I am committed to offering the very best care for our residents and supporting them and their families in living well at Hazel Lodge.

Sonia

Sonia Sandru

Job Title: Admin Assistant Joined: 2025

Hello, my name is Sonia and I am the Admin assistant & Receptionist at Hazel Lodge. I am front of house, sitting at reception and enjoying welcoming visitors into the home.

Frequently Asked Questions about Barchester Hazel Lodge Care Home

What types of Care is Barchester Hazel Lodge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Hazel Lodge Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Barchester Hazel Lodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Hazel Lodge Care Home to the centre of Battle?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hazel Lodge Care Home to verify any information. View our terms and conditions. Barchester Hazel Lodge Care Home has an Enhanced Service - more info.