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Barchester Hazel Lodge Care Home

63 North Trade Road, Battle, East Sussex TN33 0HW
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Mum tells us all that she is so busy with all the first-class entertainmentFiona D(Daughter of Resident/Service User)
Barchester Hazel Lodge Care Home, Battle
A wonderful team of staff in a first-class care home!Lorraine J(Daughter of Resident/Service User)
Barchester Hazel Lodge Care Home, Battle
The care staff were so kind and understanding when at times Mum didn’t show great enthusiasmCarol H(Daughter of Resident/Service User)
Barchester Hazel Lodge Care Home, Battle

Tucked away, surrounded by the beautiful East Sussex countryside, Barchester Hazel Lodge Care Home is a place to relax and call home.

This premium care home located in the historical town of Battle provides residential, dementia and respite care with 70 beautiful en-suite bedrooms and a selection of comfortable spaces around the home where residents can spend time with family or enjoy their favourite pastimes. Whether it's a friendly game... 

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Care Provided by Barchester Hazel Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Hazel Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rikki-Gene Bury (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Barchester Hazel Lodge Care Home Reviews (57)

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9.8

Barchester Hazel Lodge Care Home has a Review Score of 9.8 (9.838) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Hazel Lodge Care Home has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from S M (Respite Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience
Review from Maureen B (Respite Resident) published on 30 August 2023 Submitted via Website
Overall Experience
Review from Margot S (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card
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Review from Jackie W (Wife of Resident) published on 28 July 2023 Submitted via Website
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Review from Fiona D (Daughter of Resident) published on 7 July 2023 Submitted via Website
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Review from N B (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience
Review from Susan H (Friend of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience
Review from Katie D (Respite Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience
Review from S S (Respite Resident) published on 8 June 2023 Submitted via Postal Card
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Review from Alexandra S (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience
Review from G D (Son of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience
Review from P B (Respite Resident) published on 28 February 2023 Submitted via Postal Card
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Review from C B (Daughter of Resident) published on 28 February 2023 Submitted via Website
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Review from Suzanne M (Niece of Resident) published on 1 February 2023 Submitted via Website
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Review from Peter B (Friend of Resident) published on 30 January 2023 Submitted via Postal Card
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Review from Lorraine J (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience
Review from Norman D (Resident / Service User) published on 19 January 2023 Submitted via Postal Card
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (82) & Events (10)

News
  • 28 Aug 2026

    What a wonderful time we had with our Young at Heart party for world senior citizens day. The ever popular Stephen Dunnett entertained us all, singing all the classics to...

  • 11 Aug 2026

    We had such a beautiful afternoon in the garden at our resident's Paint & Sip . After the initial and very modest 'Oh , I can't draw/paint !' everyone enjoyed...

  • 11 Aug 2026

    We recently celebrated International Owl Awareness Day and started the day in our lovely cool cinema with a fascinating documentary all about these amazing birds. We then had a very...

Upcoming Events

Awards / Recognitions (44)

Accreditations

There are no accreditations posted yet for Barchester Hazel Lodge Care Home.

Meet the Team (20)

Rikki-Gene Bury
Rikki-Gene BuryJob Title General ManagerJoined 2024
Wendy de Planta
Wendy de PlantaJob Title Deputy ManagerJoined 2023
Matthew Fryer
Matthew FryerJob Title AdministratorJoined 2024
Mark Toomey
Mark ToomeyJob Title Head of Maintenance-Health &Safety ChampionJoined 2022
Jennifer Brown
Jennifer BrownJob Title Care Assistant-Mentor ChampionJoined 2022
Warrick Clark
Warrick ClarkJob Title Community Lead - Speak Up ChampionJoined 2022
Sharon Ward
Sharon WardJob Title Home Services AdvisorJoined 2022
Megan Curtis
Megan CurtisJob Title Activities Coordinator- Dementia ChampionJoined 2023
Claire Rushton
Claire RushtonJob Title Care Assistant - Falls ChampionJoined 2023

I started at Hazel Lodge at the beginning of 2023 and enjoyed the time spent with the residents. I am passionate about providing the very best care with respect and dignity.

Rose-Marie Standley
Rose-Marie StandleyJob Title Senior Carer-Infection Control ChampionJoined 2023
Richard Othen
Richard OthenJob Title GardenerJoined 2024
Hi,

My name is Richard and I look after the gardens here at Hazel Lodge.

Guy Emery
Guy EmeryJob Title ChefJoined 2024

Hi, my name is Guy and I'm a chef and part of the amazing hospitality team at Hazel Lodge.

Janice White
Janice WhiteJob Title Head HousekeeperJoined 2025

Hi , I'm Janice and I'm Head Housekeeper at Hazel Lodge

Nathan Milliner
Nathan MillinerJob Title Second ChefJoined 2025
Rachel Woolfrey
Rachel WoolfreyJob Title HostessJoined 2024

Hello , my name is Rachel and I am a hostess at Hazel Lodge .

I enjoy talking to the residents and keeping them topped up with cups of tea and cake made by the chef.

Donna Gardner
Donna GardnerJob Title Care Community LeadJoined 2023
Wendy Bassett
Wendy BassettJob Title Senior CarerJoined 2026

Hi, my name is Wendy, and I am a Senior Carer at Hazel Lodge.

I started in May 2026 and love being able to support our residents and the rest of the team.

Charlotte Coulbeck
Charlotte CoulbeckJob Title Care AssistantJoined 2026

My name is Charlotte, and I have worked at Hazel Lodge since February 2026. I work as part of the care team as a Care Assistant.

Ruby Dyer
Ruby DyerJob Title Activities AssistantJoined 2026
Katie Welling
Katie WellingJob Title HostessJoined 2026

My name is Katie, and I am part of the hospitality team at Hazel Lodge. My role as a hostess means that I get to chat to all of the residents and tempt them with delicious drinks and snacks from my tea trolley.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hazel Lodge Care Home to verify any information. View our terms and conditions. Barchester Hazel Lodge Care Home has an Enhanced Service -what an Enhanced Service includes.