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Barchester Parley Place Care Home

300 Christchurch Road, West Parley, Ferndown, Dorset BH22 8SL
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supported by the brilliant staff - every one of whom was caring, delightfulJoan D(Resident / Service User)
Barchester Parley Place Care Home, Ferndown
Very impressed with the care and dedication that all the staff have given to my mother.Pete G(Son of Resident/Service User)
Barchester Parley Place Care Home, Ferndown
The feeling of a warm, caring community was quite strikinNichole B(Daughter-in-law of Resident/Service User)
Barchester Parley Place Care Home, Ferndown

Parley Place Care Home has been specifically designed to provide high-quality residential care to older people, including those individuals living with dementia.

The home's specialist Memory Lane Community utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care to deliver high-quality care and support to those who need it.

Parley Place is staffed by committed and dedicated teams of qualified support staff, who offer round-the-clock care and support for those living at the home, on either a permanent or respite basis.

Care Provided by Barchester Parley Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,695N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Parley Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gina Smith (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Barchester Parley Place Care Home Reviews (38)

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9.9

Barchester Parley Place Care Home has a Review Score of 9.9 (9.915) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Parley Place Care Home has 38 reviews.

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Review from Natalie G (Respite Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience
June 2026 I received respite at Parley Place Care Home due to a fall at home regesturing I needed help. I spent 4 weeks at Parley Place recovering with help from Parley Place staff who were exemplary in looking after me which has helped me to return home.

Therefore congratulation to Parley Place & staff

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

It was a pleasure having you come and stay with us, we were so pleased with your recovery and your insightful conversions over coffee

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Review from S W (Stepdaughter of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience
Felt very safe + well cared for

All staff greet you kindly & were very helpful + caring

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your review, it was a pleasure to look after your stepdad whilst you were away, he is a lovely gentleman and such a whizz on his ipad. We look forward to welcoming you all back soon for a visit.

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Review from P S (Respite Resident) published on 22 June 2026 Submitted via Postal Card
Overall Experience
I have thought a lot before writing this, please take this as an observation NOT critism. I am good at observation so I want to write this NOT as my experience but what I think is needed. - Staff, wonderful 110%. The building amazing - however, I think waste paper bins and wet towels should be replaced every day. In dining room I didnt like dead flowers, better not to use fresh, and to be honest the food wasnt great. However, I loved Parley Place. Felt safe.

Main issue, please staff wear masks when they obviously have an infection.

Reply from Feedback Team, The Feedback Team at Barchester Parley Place Care Home

Thanks for taking the time to leave your review. We're grateful for your kind words regarding the staff at Parley Place, and we'll be sure to pass your thanks onto them. We're sorry to read that you had a few concerns in your review, and we understand on leaving the home you were happy with your...  

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Review from Giles L (Grandson of Resident) published on 24 April 2026 Submitted via Postal Card
Overall Experience

absoloutely amazing care with seeing such speed in health and happinness since being here. Couldn't reccomend enough!

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your kind words and we love having your nan with us, it's lovely to get to know her and you all.

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Review from E Y (Respite Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

I came to Parley Place for respite care after a stay in hospital. I felt vulnerable and anxious but the warm welcome on arrival put me at my ease, I have been overwhelmed by the care I have been given and the kindness shown to me by all members of the staff, I have been treated with dignity and respect at all times. Thank you to Parley Place for making such a difference.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your kind words, it's been an absolute pleasure having you stay with us and thank you for choosing us to help aid your recovery - we look forward to welcoming you and your family again to our events.

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Review from Suzanne H (Daughter of Resident) published on 6 January 2026 Submitted via Website
Overall Experience

Having used the home for respite for almost since opening, mummy is once again in their care. They are extremely caring and compassionate, understanding and professional. It's a delight to know they are always there ready to welcome mummy back with open arms and it has become a home from home. The team are a delight and make mummy feel valued and individual. They take the time to speak with her and always ensure she has everything she needs. The home is well managed and looked after, the communal space specifically the coffee room is a friendly place to stop for a drink. The food is varied and tasty. The bedroom is spacious and uplifting. Being mummy's main carer (as she lives with me) I am comfortable and happy for her to take time out there as I know she will be treated well and all her needs catered for. Thank you team!

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your lovely words, we love having mum to stay with us and welcoming you all as part of the Parley Place family.

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Review from A B (Son of Resident) published on 13 November 2025 Submitted via Postal Card
Overall Experience

A fabulous 4 weeks respite care. Gina and the team have been brilliant. A special mention to Adam who has provided amazing care for Mum. A super comfortable and friendly home and we could not recommend it highly enough

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your kind words, it was our pleasure to look after mum and get to know you and your family.

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Review from Sarah-Jane N (Daughter of Resident) published on 29 October 2025 Submitted via Website
Overall Experience
Parley Place has been absolutely wonderful in every sense, not only in the care and attention they give to Dad, but also in the kindness and support they've shown to our family during what has been a very difficult time. We suffered a terrible loss just before Dad moved in, and the compassion and understanding we received from everyone at Parley Place meant the world to us.
The staff truly are exceptional - warm, patient, and genuinely caring. Nothing is ever too much trouble, and it's clear how much they value each resident as an individual. The attention to Dad's safety, particularly as someone at risk of falling, has been incredible. The team are always so attentive and proactive, ensuring he's safe, comfortable and confident in his daily routines, which gives us such peace of mind.

The home itself is beautiful, with light, spacious rooms and lovely communal areas that feel calm and inviting. The gardens are a joy to visit, and Dad especially loves the mini bus outings and food.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you so much for this lovely review, it means the world to myself and the team to receive such feedback, it is our absolute pleasure supporting dad here and our support extends to you and your family.

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Review from C H (Respite Resident) published on 14 August 2025 Submitted via Postal Card
Overall Experience
I have enjoyed being at Barchester Parley Place Care Home. All the staff are friendly and work to the best standards.
I also enjoyed activities in the home especialy our last trip to the river bank.

My overall excellent experience.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for taking the time to write this lovely review, you are a joy to have in our home and we will plan another trip to the river soon for you.

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Review from M B (Granddaughter of Resident) published on 6 August 2025 Submitted via Postal Card
Overall Experience
Since the passing of my grandmother all the staff at Parley Place Home gone the extra mile to make sure my grandad has been well looked after. The staff really care about every resident here and treat them with dignity and respect.

I would like to take this opportunity to thank them all for their dedication and kindness. My family and I feel very reassured that Grandad is happy and safe here.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your review and your kind words, your grandad is such a lovely man and it is our pleasure to care for him here, you and your family are a joy to have in the home and certainly part of the Parley Place Family.

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Review from Kevin W (Son of Resident) published on 29 July 2025 Submitted via Website
Overall Experience

A beautiful care home with lovely staff who really care - nothing is too much trouble. The gardens, lounges and other communal areas are 5 star and perfect for residents and visitors to enjoy. The bedrooms are large, light and very comfortable. My Dad enjoys the entertainment, regular activities and going out for trips in their Mini Bus. Parley Place Care Home is an excellent care home which I would recommend to anyone. The standard of care, patience and understanding is first class and I feel totally satisfied that my Dad is receiving the very best care available.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you so much for your lovely review, we love caring for dad here and welcoming you all in as a family to be part of the home.

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Review from Fay M (Resident / Service User) published on 28 July 2025 Submitted via Postal Card
Overall Experience

To leave your home and come into a care home takes a good deal of getting used to but the care and respect of the staff more than make up for that.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your comments, we are pleased you choose Parley Place to make your new home, we do have a lovely team and they will appreciate your kind words.

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Review from Sheila W (Resident / Service User) published on 27 June 2025 Submitted via Postal Card
Overall Experience

Staff and carers are always polite, friendly and meet my needs. Activities are fun and varied. My room is pleasant and comfortable and clean. Parley Place has the feeling of a hotel. Lots of room to move around and the garden is lovely to sit in and walk around.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for taking the time to write this review - we have enjoyed getting to know you again and welcome you back for another respite stay in the future.

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Review from Nicky B (Daughter-in-law of Resident) published on 14 May 2025 Submitted via Website
Overall Experience
Beautiful care home. Great home visit pre stay. Lovely staff who appear confident snd helpful. Patient and engaging. Great facilities for residents. Gorgeous garden and garden to sut in.

Loved the fact visitors can eat with the residents for small fee.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you so much for your kind review, it was our pleasure to look after your mother in law and we welcome her back anytime.

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Review from M W (Wife of Resident) published on 4 April 2025 Submitted via Website
Overall Experience
My husband had a two week Respite care stay and was very happy and well cared for whilst there.
The home is bright, clean and very welcoming. It's feels like a welcome hug when you walk through the doors. All the staff were cheerful and ready to help with any request. He enjoyed the change of scene, conversation and interaction with new people which gave him a lift on his outlook.

I spoke to him on various occasions on social media and he had so much to relate about his day and the outings he went on. In fact he is saying he will look forward to his next visit when I take a Carers break in September. His room was warm and comfortable with his own facilities and he enjoyed looking out the window at the wildlife, especially the Rooks. I enjoyed a lunch in the dining room the day he went there and spent a few hours with him to get settled in. It didn't take him long to feel at home. Thank you one and all for your care and attention during his stay.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

It was an absolute pleasure to have your husband stay with us here at Parley Place, he was a joy to look after and we are looking forward to welcoming him back.

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Review from Stuart F (Son of Resident) published on 4 April 2025 Submitted via Website
Overall Experience
Mum stayed 9 nights at Parley Place so I could have a break.
She gets very anxious due to her dementia,but the team always put her at ease and seem to go the extra mile to make her stay as enjoyable as possible.
I have no hesitation in putting mum in the great care of Parley Place and will be doing so every 8 weeks or so.
Mum is fully aware that I need to have a break from her as I'm her sole carer and she insisted that she wouldn't want to go anywhere else but Parley Place.

Thanks to all the staff as from the minute I drop her off I can switch off and get some me time.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

We are pleased mum enjoyed her stay and we look forward to welcoming her back regularly to provide that well earned respite you deserve. Thank you for your kind words which will be passed onto the team.

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Review from A C (Daughter of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

My mother was very well cared for during a 2 week respite stay after being discharged from hospital. The staff were all very helpful, exceptionally kind and caring- nothing was too much trouble for them. Thank you.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your review, and we are very glad mum enjoyed her stay with us. We look forward to welcoming mum back anytime.

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Review from K G (Daughter of Resident) published on 8 January 2025 Submitted via Website
Overall Experience

Mum stayed at Barchester Parley Place Care Home for two weeks respite and I can honestly say that we were all very impressed with everything it has to offer. The design of the home is lovely, the rooms are great, with everything thought about very carefully and all staff were amazing. Mum is 94 with advanced dementia and has said many times how lovely everyone was to her. I wouldn't hesitate in recommending Parley Place.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

It was our pleasure to care for Mum, she is such a lovely lady and we look forward to welcoming her back.

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Review from I A (Respite Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

I was very happy whilst I was there and all the staff were very friendly. I had a very nice room with a big window, en-suite wet shower room, TV and comfortable armchair and footrest. The dining room was spacious with nicely set tables, white tablecloth and good table service. Teas, coffees, cakes, fruit and biscuits always available for me and my visitors opposite reception overlooking the garden.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your kind review. It was our pleasure to welcome you into Parley Place and we look forward to you visiting us again in the near future.

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Review from Janet C (Respite Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

Excellent care from everyone.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your kind words, it was our pleasure to have you stay with us and we look forward to your next stay.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 October 2024
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (94) & Events (7)

News
  • 29 Jul 2026

    We had the absolute pleasure of taking our lovely Val on a special trip to a place she loves. Val worked at Monkey World - Ape Rescue Centre, Official Facebook...

  • 27 Jul 2026

    We had such fun messing around on our shopping trip “shopping isn’t just about material possessions, it’s about the experience and memories it creates"

  • 15 Jul 2026

    We have some resident that used to live in Canada and lots of residents that have visited the country and have fond memories. So for Canada Day we all talked...

Upcoming Events

Awards / Recognitions (55)

Accreditations

There are no accreditations posted yet for Barchester Parley Place Care Home.

Meet the Team (14)

Gina Smith
Gina SmithJob Title:General ManagerJoined: 2023

Hello. My name is Gina and I am the General Manager here at Parley Place. Welcome to our website.

Originally from South Africa where I was a nurse for many years, I have been living in Dorset for the past 20 years. Since arriving in the UK I have had the privilege of supporting nursing and residential homes, leading outstanding teams to ensure safe, excellent and person-centred care is delivered to our customers.

My passion and vision for Parley Place is that all who live and work in our home will feel valued, loved and included. That we will build good, strong relationships together ensuring an ethos of trust, openness, honesty and fulfilled lives.

Amanda Woon
Amanda WoonJob Title:Deputy ManagerJoined: 2025

My names Mandy and I am delighted to be here at Parley Place as Deputy Manager.

I have over 40 years of experience in the care industry working my way up from a care assistant all the way through to running homes. My passion is ensuring all our residents and elderly communities live well and are supported to retain as much independence as possible.

Outside of work I enjoy a busy family life and spend time out and about with my dogs.

Sharon McVicar
Sharon McVicarJob Title:Care Community LeadJoined: 2024

My name is Sharon and I've worked in the care industry for a few years now, I ensure that our residents have their medication and their daily needs are met, this includes their social needs so I always make time to chat and hear how someone is feeling that day.

Michelle Venn
Michelle VennJob Title:Home Services AdvisorJoined: 2021

I joined the Parley Place family in August and I'm really excited to start building the community aspects of the home for our residents and the local community.

I am passionate about the quality care we will provide under Tracey and Kailiegh's guidance. I will be working closely with our activities coordinator to ensure there are lots of choices for things to do for our residents.

Donna Scott
Donna ScottJob Title:AdministratorJoined: 2022

I'm pleased to be here at Parley Place as their Administrator.

Being an administrator is the hub of the home so I get to know residents and relatives as well as the whole Parley team. I really enjoy being able to help everyone and am looking forward to welcoming our new families to the home soon

Kris Groom
Kris GroomJob Title:Head ChefJoined: 2024

I am delighted to be part of Parley Place team as Head Chef. My passion is for delivering good quality, nutritious food and ensuring our residents enjoy their meal times. Good nutrition is so important to overall health and well being and our residents deserve the very best.

Having successfully run my own restaurant previously I'm excited to be the Head Chef here and with my wonderful team of chefs, kitchen assistants and Hostesses delivering a first class service to our residents and guests.

Hayley Noble
Hayley NobleJob Title:Second ChefJoined: 2022

I love working within a care setting, being able to provide good quality, fresh food to our residents and also joining in with cooking clubs to help enable our residents to still be able to participate in baking for us all to enjoy.

Raheela Samuel
Raheela SamuelJob Title:Senior Care AssistantJoined: 2025

I have heard so many wonderful reviews about Barchester and I have a passion for care so feel I can achieve my goals here based on their strong values. The team here already feel like a family and we can't wait to continue building our family here at Parley Place.

Jackie Dunning
Jackie DunningJob Title:Care AssistantJoined: 2023

Hi, I'm Jackie, a care assistant here at Parley. I love to make sure the residents here are happy, content and safe, I love hearing all the stories they want to tell me and our social coffee mornings are great for all the residents getting to know each other.

Evie Thorburn
Evie ThorburnJob Title:Activities AssistantJoined: 2024

Hi I'm Evie and I joined Parley Place in 2024 as part of the activities team. I have a passion for making sure our residents live their best lives with fun, social interactions and choices for their daily lives.

Roxy Fayer
Roxy FayerJob Title:Senior Care AssistantJoined: 2024

I'm Roxy and I've been working in the care industry for several years in care homes and in peoples own homes. I love supporting our older generation to be supported in a fun and enjoyable way. I adapt to everyone's personalities and love being able to get to know our residents, they have so many memories to tell and it's an absolute pleasure to take time to listen to them.

Karen Thompson
Karen ThompsonJob Title:HostessJoined: 2024

Hi I'm Karen, I am here to serve our residents with tea/coffee and cakes as well as to help around the home and make sure our residents are looked after. I love nothing more than joining in with our community events and chatting with our residents and guests.

Bernadette Ohanuzue
Bernadette OhanuzueJob Title:Care AssistantJoined: 2024

My name Bernadette and I love supporting our residents with their daily lives, our residents are so valuable and have such experience to tell us of their lives, it's an absolute joy listening to them all.

Sherry Burbridge
Sherry BurbridgeJob Title:Housekeeper and Wellbeing ChampionJoined: 2024

I love to keep our home clean and shiny for our residents, ensuring they have clean clothes and rooms is vital to their care and happiness. I also love to have a chat whilst working, getting to know our residents is a privilege. I am known around the home always being ready with a smile and a hug.

As Well-Being Champion for the home I also support our team whenever anyone needs a chat or support, it's a real honour to be chosen to do this role and I love helping people so it really suits my nature.

Frequently Asked Questions about Barchester Parley Place Care Home

What types of Care is Barchester Parley Place Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Parley Place Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Barchester Parley Place Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Parley Place Care Home to the centre of Ferndown?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Parley Place Care Home to verify any information. View our terms and conditions. Barchester Parley Place Care Home has an Enhanced Service -more info.