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Barchester Parley Place Care Home

300 Christchurch Road, West Parley, Ferndown, Dorset BH22 8SL
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supported by the brilliant staff - every one of whom was caring, delightfulJoan D(Resident / Service User)
Barchester Parley Place Care Home, Ferndown
Very impressed with the care and dedication that all the staff have given to my mother.Pete G(Son of Resident/Service User)
Barchester Parley Place Care Home, Ferndown
The feeling of a warm, caring community was quite strikinNichole B(Daughter-in-law of Resident/Service User)
Barchester Parley Place Care Home, Ferndown

Parley Place Care Home has been specifically designed to provide high-quality residential care to older people, including those individuals living with dementia.

The home's specialist Memory Lane Community utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care to deliver high-quality care and support to those who need it.

Parley Place is staffed by committed and dedicated teams of qualified support staff, who offer round-the-clock care and support for those living at the home, on either a permanent or respite basis.

Care Provided by Barchester Parley Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,695N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Parley Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gina Smith (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Barchester Parley Place Care Home Reviews (38)

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9.9

Barchester Parley Place Care Home has a Review Score of 9.9 (9.915) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Parley Place Care Home has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from Alan B (Regular Volunteer) published on 6 September 2024 Submitted via Website
Overall Experience

As part of a group of volunteers, I had lunch in one of the small dining rooms. Food and service were excellent. We were made welcome from the time we arrived until we left. The member of staff who served us was cheerful and very helpful. Thank you.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your lovely review, it was our pleasure to serve you and your guests with lunch, we are extremely grateful for the time you have given up to support us here at Parley Place.

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Review from Patricia V (Respite Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

Excellent care for two weeks respite. Nothing too much trouble. Everyone is very kind and caring. Thank you to all the staff, day and night, domestic and professional.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

It was our pleasure to meet you and look after you for your respite stay with us, we look forward to welcoming you back soon.

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Review from Fiona P (Daughter of Resident) published on 14 May 2024 Submitted via Website
Overall Experience

Barchester Parley Place Care Home is a wonderful care home which I would recommend to anyone. The standard of care, the commitment of all staff and the actual home itself are all five-star! I have total faith that my mother is safe and all her needs are fulfilled.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your lovely review, your mum is such a lovely lady and it's our pleasure for her to live here with us.

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Review from A K (Respite Resident) published on 16 April 2024 Submitted via Website
Overall Experience

A very good experience and I would recommend it to others, the staff were so attentive and the facilities are excellent. I enjoyed meeting the other residents and engaging in the activities. The facilities in the room were very nicely presented and I was so pleased to be able to have a garden view.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

We were delighted to welcome you back for a second stay with us and look forward to seeing you at one of our events soon.

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Review from Todd G (Son of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Mum is very happy at Barchester Parley Place Care Home, the level of care, friendly staff and attention to detail are very impressive. From my perspective, I don't need to worry when I am not around - everything is taken care of, the facility is more akin to a five-star hotel and is always a pleasure to visit. The processes in place are democratic and involve family, residents and staff.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

It is a joy having Mum here and for her and yourselves to be part of the Parley Place family. Thank you for your kind words which I will pass on to the team.

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Review from M M (Son of Resident) published on 12 February 2024 Submitted via Postal Card
Overall Experience
My mother was in Barchester Parley Place Care Home from the 10th until the 24th of January, following a stay in hospital. During her stay, she got back her strength and confidence, thanks to all of the staff there.
She was treated with kindness and compassion.

A big thank you from the family.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

We were really pleased to have helped Mum get back home with you, it was our pleasure to help her to gain her confidence back and we look forward to seeing you all again soon at one of our events.

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Review from Tony B (Son of Resident) published on 5 January 2024 Submitted via Postal Card
Overall Experience
The staff are the exceptional thing that stands out for this lovely home. They are so welcoming and professional. They put both me and my mother at ease and I feel relieved that she is receiving such good care.

The facilities and the home, itself, are top-notch and feel more like a hotel at times. Very impressed!

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you so much for your comments, we do agree our staff are exceptional and I will ensure they receive your comments. It's our pleasure to care for your mum and to welcome you to the Parley Place family.

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Review from L C (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

Barchester Parley Place Care Home is a stimulating home with caring staff who are dedicated to their roles. It has a whole care home approach to staffing, where even staff who are not carers take a keen interest in the residents. There are plenty of daily activities for residents. It is a pleasure to visit my father as we know he is being well cared for and there is always a friendly welcome. I would highly recommend Parley Place.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your kind words, it's our pleasure to care for your father and to welcome you into our family here at Parley.

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Review from Pete G (Son of Resident) published on 24 November 2023 Submitted via Website
Overall Experience

Very impressed with the care and dedication that all the staff have given to my mother. Always above and beyond. We are also free to welcome to visit at any time and made to feel very welcome. The staff are very welcoming. My mother is well cared for and we feel happy with the attention that she receives.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you so much for your kind words - we love having mum here and are glad you always receive a warm welcome from our team, I will pass your comments on to them.

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Review from Derek H (Resident / Service User) published on 20 November 2023 Submitted via Postal Card
Overall Experience

Thoroughly enjoyable two weeks of respite care, although more of a holiday week. Live very local so first choice for such a break. Will undoubtedly return in early 2024 for a similar break. All the staff are very pleasant and helpful. More like a 'family' break. Can't wait for a repeat! Facilities very good, but marked down because I felt a simple exercise room would be beneficial, with a treadmill, exercise bike, and upper body equipment.

Reply from Gina Smith, General Manager at Barchester Parley Place Care Home

Thank you for your kind review, we look forward to welcoming you back next year and seeing you for our events over Christmas. I am glad you enjoyed your stay and the exercise classes we had on.

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Review from C J (Respite Resident) published on 8 August 2023 Submitted via Postal Card
Overall Experience
My second stay at Parley Place, I'm looking forward to my third stay later this year.

The care I receive is outstanding. All staff are always warm and welcoming, and I'm very happy to stay at Parley Place.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

We look forward to welcoming you back, you are welcome in for coffee or our community cafe at any time. I will pass on your kind words to our the team.

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Review from Leah P (Respite Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

Having had the experience of other care homes, I am being very honest in telling you there is absolutely no comparison, this is one hundred per cent perfect. Thank you.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your review, our team are all very proud to receive your comments about your stay and we look forward to welcoming you back for our events or a holiday again soon.

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Review from R H (Respite Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

My room was lovely, lovely outlook and clean and tidy. The staff are all angels and the management all come to introduce themselves. The facilities are brilliant, you can't fault anything at Parley Place. The food and drink are class-I need to buy new trousers! The activities are very well organised and well thought out, I enjoyed the word games. All the staff made me feel safe. Excellent value for money-first class home! Most enjoyable experience and would come back again.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your lovely review - we look forward to welcoming you back for another holiday next month.

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Review from Nichole B (Daughter-in-law of Resident) published on 9 June 2023 Submitted via Website
Overall Experience
Parley Place Care Home is truly exceptional! Our first visit was on a sunny Sunday afternoon, we had not made an appointment but we were welcomed openly. The first thing that struck us was laughter coming from the direction of the garden where several residents were enjoying tea and cake. The feeling of a warm, caring community was quite striking.

Within five days we had made all the necessary arrangements to move Mum to Parley Place, she is now happy, feels safe, eating well and is truly enjoying her stay. Mum has said on multiple occasions that when the staff ask her how she is - she feels they are interested in her answer. The building itself is stunning and the staff are knowledgeable, kind and caring. My husband and I cannot think of an improvement that would make Parley Place any better and more importantly, neither can Mum.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your kind review, it's been lovely getting to know Mum and we enjoy having her as part of our community here at Parley Place.

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Review from Ian C (Son of Resident) published on 24 May 2023 Submitted via Postal Card
Overall Experience

Since December 2022 my mother has been a resident at Parley Place. Since this time my sister and I have become a member of the family here. All staff are on first-name terms. The care is outstanding and my mother has the best care and lifestyle possible. The transition was seamless and a positive move. Lovely friendly atmosphere with caring staff.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your kind words, we are pleased you feel part of the family here. It's our pleasure to provide outstanding care to Mum and we enjoy having her and you part of the Parley Place family.

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Review from Lisa F (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

Dad was fast-tracked into the care home experience due to his fall and a broken hip. We had talked about homes for the future but never thought it would happen now. From being assessed in the hospital, Parley Place have supported not just Dad's but Mum's well-being and my own. Dad is now safe and happy and cared for and that enabled s to make our adjustments too. With all my heart, I thank them in what is a very, very emotional and difficult time.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your kind review, it is our pleasure to care for Dad and support Mum and yourself, we are pleased to welcome you to the Parley Place family.

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Review from Janet W (Wife of Resident) published on 22 March 2023 Submitted via Website
Overall Experience

From the moment I walked in, I had not made an appointment, I was greeted very warmly by all staff and the residents were walking around the garden with their frames and then they all had tea and cake outside it was lovely to see. I was totally 100% impressed on my whole visit I could not fault anything, thank you all for making us so welcome, a five-star hotel with carers to match.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your kind words Janet, you are more than welcome in anytime and your husband is a joy to care for.

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Review from Joan D (Resident / Service User) published on 28 November 2022 Submitted via Website
Overall Experience
I arrived like a streak of cooked spaghetti and after three days I was almost ready to go home. The temptation to stay was present but must be confronted. The great joy is that, given space, I could come back when and if necessary as I have promised my sons. The time passed very pleasantly with mindless scrabble, snap and the magic table, supported by the brilliant staff - every one of whom was caring, delightful, and always ready to cheer one and help in general.

The ornaments and pictures throughout the building contributed to the luxury hotel rather than a care home ambience. Not to mention the bubble bath!

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

It was an absolute pleasure caring for you in our home and we look forward to welcoming you back anytime.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 October 2024
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (94) & Events (7)

News
  • 29 Jul 2026

    We had the absolute pleasure of taking our lovely Val on a special trip to a place she loves. Val worked at Monkey World - Ape Rescue Centre, Official Facebook...

  • 27 Jul 2026

    We had such fun messing around on our shopping trip “shopping isn’t just about material possessions, it’s about the experience and memories it creates"

  • 15 Jul 2026

    We have some resident that used to live in Canada and lots of residents that have visited the country and have fond memories. So for Canada Day we all talked...

Upcoming Events

Awards / Recognitions (55)

Accreditations

There are no accreditations posted yet for Barchester Parley Place Care Home.

Meet the Team (14)

Gina Smith
Gina SmithJob Title:General ManagerJoined: 2023

Hello. My name is Gina and I am the General Manager here at Parley Place. Welcome to our website.

Originally from South Africa where I was a nurse for many years, I have been living in Dorset for the past 20 years. Since arriving in the UK I have had the privilege of supporting nursing and residential homes, leading outstanding teams to ensure safe, excellent and person-centred care is delivered to our customers.

My passion and vision for Parley Place is that all who live and work in our home will feel valued, loved and included. That we will build good, strong relationships together ensuring an ethos of trust, openness, honesty and fulfilled lives.

Amanda Woon
Amanda WoonJob Title:Deputy ManagerJoined: 2025

My names Mandy and I am delighted to be here at Parley Place as Deputy Manager.

I have over 40 years of experience in the care industry working my way up from a care assistant all the way through to running homes. My passion is ensuring all our residents and elderly communities live well and are supported to retain as much independence as possible.

Outside of work I enjoy a busy family life and spend time out and about with my dogs.

Sharon McVicar
Sharon McVicarJob Title:Care Community LeadJoined: 2024

My name is Sharon and I've worked in the care industry for a few years now, I ensure that our residents have their medication and their daily needs are met, this includes their social needs so I always make time to chat and hear how someone is feeling that day.

Michelle Venn
Michelle VennJob Title:Home Services AdvisorJoined: 2021

I joined the Parley Place family in August and I'm really excited to start building the community aspects of the home for our residents and the local community.

I am passionate about the quality care we will provide under Tracey and Kailiegh's guidance. I will be working closely with our activities coordinator to ensure there are lots of choices for things to do for our residents.

Donna Scott
Donna ScottJob Title:AdministratorJoined: 2022

I'm pleased to be here at Parley Place as their Administrator.

Being an administrator is the hub of the home so I get to know residents and relatives as well as the whole Parley team. I really enjoy being able to help everyone and am looking forward to welcoming our new families to the home soon

Kris Groom
Kris GroomJob Title:Head ChefJoined: 2024

I am delighted to be part of Parley Place team as Head Chef. My passion is for delivering good quality, nutritious food and ensuring our residents enjoy their meal times. Good nutrition is so important to overall health and well being and our residents deserve the very best.

Having successfully run my own restaurant previously I'm excited to be the Head Chef here and with my wonderful team of chefs, kitchen assistants and Hostesses delivering a first class service to our residents and guests.

Hayley Noble
Hayley NobleJob Title:Second ChefJoined: 2022

I love working within a care setting, being able to provide good quality, fresh food to our residents and also joining in with cooking clubs to help enable our residents to still be able to participate in baking for us all to enjoy.

Raheela Samuel
Raheela SamuelJob Title:Senior Care AssistantJoined: 2025

I have heard so many wonderful reviews about Barchester and I have a passion for care so feel I can achieve my goals here based on their strong values. The team here already feel like a family and we can't wait to continue building our family here at Parley Place.

Jackie Dunning
Jackie DunningJob Title:Care AssistantJoined: 2023

Hi, I'm Jackie, a care assistant here at Parley. I love to make sure the residents here are happy, content and safe, I love hearing all the stories they want to tell me and our social coffee mornings are great for all the residents getting to know each other.

Evie Thorburn
Evie ThorburnJob Title:Activities AssistantJoined: 2024

Hi I'm Evie and I joined Parley Place in 2024 as part of the activities team. I have a passion for making sure our residents live their best lives with fun, social interactions and choices for their daily lives.

Roxy Fayer
Roxy FayerJob Title:Senior Care AssistantJoined: 2024

I'm Roxy and I've been working in the care industry for several years in care homes and in peoples own homes. I love supporting our older generation to be supported in a fun and enjoyable way. I adapt to everyone's personalities and love being able to get to know our residents, they have so many memories to tell and it's an absolute pleasure to take time to listen to them.

Karen Thompson
Karen ThompsonJob Title:HostessJoined: 2024

Hi I'm Karen, I am here to serve our residents with tea/coffee and cakes as well as to help around the home and make sure our residents are looked after. I love nothing more than joining in with our community events and chatting with our residents and guests.

Bernadette Ohanuzue
Bernadette OhanuzueJob Title:Care AssistantJoined: 2024

My name Bernadette and I love supporting our residents with their daily lives, our residents are so valuable and have such experience to tell us of their lives, it's an absolute joy listening to them all.

Sherry Burbridge
Sherry BurbridgeJob Title:Housekeeper and Wellbeing ChampionJoined: 2024

I love to keep our home clean and shiny for our residents, ensuring they have clean clothes and rooms is vital to their care and happiness. I also love to have a chat whilst working, getting to know our residents is a privilege. I am known around the home always being ready with a smile and a hug.

As Well-Being Champion for the home I also support our team whenever anyone needs a chat or support, it's a real honour to be chosen to do this role and I love helping people so it really suits my nature.

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