Barchester Parley Place Care Home

I was very happy whilst I was there and all the staff were very friendly. I had a very nice room with a big window, en-suite wet shower room, TV and comfortable armchair and footrest. The dining room was spacious with nicely set tables, white tablecloth and good table service. Teas, coffees, cakes, fruit and biscuits always available for me and my visitors opposite reception overlooking the garden.

Excellent care from everyone.

As part of a group of volunteers, I had lunch in one of the small dining rooms. Food and service were excellent. We were made welcome from the time we arrived until we left. The member of staff who served us was cheerful and very helpful. Thank you.

Excellent care for two weeks respite. Nothing too much trouble. Everyone is very kind and caring. Thank you to all the staff, day and night, domestic and professional.

Barchester Parley Place Care Home is a wonderful care home which I would recommend to anyone. The standard of care, the commitment of all staff and the actual home itself are all five-star! I have total faith that my mother is safe and all her needs are fulfilled.

A very good experience and I would recommend it to others, the staff were so attentive and the facilities are excellent. I enjoyed meeting the other residents and engaging in the activities. The facilities in the room were very nicely presented and I was so pleased to be able to have a garden view.

Mum is very happy at Barchester Parley Place Care Home, the level of care, friendly staff and attention to detail are very impressive. From my perspective, I don't need to worry when I am not around - everything is taken care of, the facility is more akin to a five-star hotel and is always a pleasure to visit. The processes in place are democratic and involve family, residents and staff.

A big thank you from the family.

The facilities and the home, itself, are top-notch and feel more like a hotel at times. Very impressed!

Barchester Parley Place Care Home is a stimulating home with caring staff who are dedicated to their roles. It has a whole care home approach to staffing, where even staff who are not carers take a keen interest in the residents. There are plenty of daily activities for residents. It is a pleasure to visit my father as we know he is being well cared for and there is always a friendly welcome. I would highly recommend Parley Place.

Very impressed with the care and dedication that all the staff have given to my mother. Always above and beyond. We are also free to welcome to visit at any time and made to feel very welcome. The staff are very welcoming. My mother is well cared for and we feel happy with the attention that she receives.

Thoroughly enjoyable two weeks of respite care, although more of a holiday week. Live very local so first choice for such a break. Will undoubtedly return in early 2024 for a similar break. All the staff are very pleasant and helpful. More like a 'family' break. Can't wait for a repeat! Facilities very good, but marked down because I felt a simple exercise room would be beneficial, with a treadmill, exercise bike, and upper body equipment.

The care I receive is outstanding. All staff are always warm and welcoming, and I'm very happy to stay at Parley Place.

Having had the experience of other care homes, I am being very honest in telling you there is absolutely no comparison, this is one hundred per cent perfect. Thank you.

My room was lovely, lovely outlook and clean and tidy. The staff are all angels and the management all come to introduce themselves. The facilities are brilliant, you can't fault anything at Parley Place. The food and drink are class-I need to buy new trousers! The activities are very well organised and well thought out, I enjoyed the word games. All the staff made me feel safe. Excellent value for money-first class home! Most enjoyable experience and would come back again.

Within five days we had made all the necessary arrangements to move Mum to Parley Place, she is now happy, feels safe, eating well and is truly enjoying her stay. Mum has said on multiple occasions that when the staff ask her how she is - she feels they are interested in her answer. The building itself is stunning and the staff are knowledgeable, kind and caring. My husband and I cannot think of an improvement that would make Parley Place any better and more importantly, neither can Mum.

Since December 2022 my mother has been a resident at Parley Place. Since this time my sister and I have become a member of the family here. All staff are on first-name terms. The care is outstanding and my mother has the best care and lifestyle possible. The transition was seamless and a positive move. Lovely friendly atmosphere with caring staff.

Dad was fast-tracked into the care home experience due to his fall and a broken hip. We had talked about homes for the future but never thought it would happen now. From being assessed in the hospital, Parley Place have supported not just Dad's but Mum's well-being and my own. Dad is now safe and happy and cared for and that enabled s to make our adjustments too. With all my heart, I thank them in what is a very, very emotional and difficult time.

From the moment I walked in, I had not made an appointment, I was greeted very warmly by all staff and the residents were walking around the garden with their frames and then they all had tea and cake outside it was lovely to see. I was totally 100% impressed on my whole visit I could not fault anything, thank you all for making us so welcome, a five-star hotel with carers to match.

The ornaments and pictures throughout the building contributed to the luxury hotel rather than a care home ambience. Not to mention the bubble bath!