Barchester Shawford Springs Care Home

Otterbourne Road, Compton, Winchester SO21 2RT
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9.8 26 Reviews
  • Barchester Shawford Springs Care Home, Winchester
Barchester Shawford Springs Care Home in Winchester welcomed its first residents in Spring 2023.

The care home has features such as adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens which encourage residents to take part in daily simple tasks.

The care home, run by Barchester Healthcare, provides highly trained staff who are committed to making residents feel supported, cared for and happy at the home.

Staff are always available to speak to families of residents and give advice when requested.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1830

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Shawford Springs Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cassie Munnoch (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (62)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Barchester Shawford Springs Care Home Reviews (26)

Total of 26, showing 21-26
9.8

Barchester Shawford Springs Care Home has a Review Score of 9.8 (9.777) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Shawford Springs Care Home has 26 reviews.

Overall Experience

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Date Published

26
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5
Overall Experience  Overall Experience 5.0 out of 5

This is my aunt's first experience of a residential care home and despite her initial apprehension, both she and I have come to appreciate the very high standards of care, accommodation and facilities provided. The staff have been wonderful and my aunt quickly settled in, really enjoying the attentive
and warm approach of ever familiar faces. All in all, highly recommended.

Reply from Julie House, General Manager at Barchester Shawford Springs Care Home

Thank you for your very kind review, we are so pleased your aunt enjoyed her stay with us here at Shawford Springs

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Overall Experience  Overall Experience 5.0 out of 5

Dad has settled into Barchester Shawford Springs Care Home over the last six months. He receives excellent care from the wonderful team in the home. He is not the most able or easiest resident to care for yet he is given the time and attention he needs to thrive. He enjoys participating in all the activities
and has loved going out on trips with the other residents.
We have been very happy with Shawford Springs and have no hesitation in recommending it to others.

Reply from Julie House, General Manager at Barchester Shawford Springs Care Home

Thank you so much for your wonderful five-star review. We are so pleased you are happy with our home and the care we are providing for your dad.

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Overall Experience  Overall Experience 5.0 out of 5

Barchester Shawford Springs Care Home is an outstanding care home in every respect. The staff are caring, considerate and compassionate. They approach every individual with care, carefully planned to meet specific needs. Nothing is too much trouble for the care team who helped my wife settle in by caring
and supporting her specific needs. The environment is quite remarkable, designed to support dementia residents. I am personally grateful for all that has been done to help my wife feel secure and settled.

Reply from Julie House, General Manager at Barchester Shawford Springs Care Home

Thank you so much for your wonderful five-star review of our home, our care and our facilities. We are so pleased you are very happy.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are superb and very caring and the food and facilities are very welcoming, lots of activities. Couldn't ask for more and would recommend to anyone.

Reply from Julie House, General Manager at Barchester Shawford Springs Care Home

Thank you so much for your wonderful review, we are so pleased you are very happy with our home and the care that we are providing.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the excellent care that my husband is receiving at Barchester Shawford Springs Care Home. It is like a first-class hotel with extra support and care provided.
Thank you.

Reply from Julie House, General Manager at Barchester Shawford Springs Care Home

Thank you so much for your wonderful review and kind words regarding the care your husband is receiving at Shawford Springs.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has just come to live in this wonderful environment and I sleep easier knowing she has great care 24/7. The staff have supported us as a family adjust to our new way of life and I can't thank them enough for their kindness. The home itself is beautiful, clean and functional. The food is amazing
and I am always very happy to visit Mum for lunch here! Thank you, Shawford Springs.

Reply from Julie House, General Manager at Barchester Shawford Springs Care Home

Thank you so much for your wonderful review, we very much appreciate your kind words regarding care for your mum at Shawford Springs.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Barchester Shawford Springs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Barchester Shawford Springs Care Home is calculated as follows: ( (206 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 247 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Shawford Springs Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (19)

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Meet the Team (14)

Cassie

Cassie Munnoch

Job Title: General Manager

Joined: 2023

I have worked in care for many years in various roles but by far my favourite role is here, as General Manager at Shawford Springs. I enjoy working with a team who are passionate about what they do and ensure that every day is the best possible, for all of our residents.


Life here at Shawford Springs is like no other. We have a fabulous environment which I pride myself on keeping immaculate and the care we deliver is bespoke and individual for each resident


Our residents' days are filled with fun and laughter and of course - learning! Here at Shawford Springs, we believe that residents should lead an even more fulfilled life than they have led at home.


I look forward to meeting you soon...

Emma

Emma Tootle

Job Title: Deputy Manager

Joined: 2025

My name is Emma, I have worked in the care industry for 15 years, 10 years working in Elderly residential/nursing and 5 years working in children’s Residential services 3 of which as a Registered Manager.


I am so pleased to have been welcomed into team here at Shawford Springs as I share the core values. I believe in delivering the highest quality person centred care, ensuring the well being of the residents is at the heart of everything we do.


In my free time I enjoy going on long country/forest walks with my cockapoo Mallory. At weekends my partner and I also enjoy travelling the country carrying out paranormal investigations, its spooky but so much fun. I love to travel to the Greek Islands on my holidays, Northern Crete is our favourite.


That’s enough about me, I am looking forward to meeting and getting to know everyone

Joanne

Joanne Gadd

Job Title: Activities Co-Ordinator

Joined: 2023

Hello, I am Joanne. I have worked as an activities coordinator for over seven years. In that time I have built a wealth of skills, knowledge and experience in designing and implementing activities that will support the mind, body and soul. I have a passion for delivering person-centred sessions and will strive to ensure our weekly programme is engaging for all. I love organising events and am continually looking for ways to connect with our local community.

John

John Paddick

Job Title: Head Chef

Joined: 2024

Hello,
My name is John and I'm the head Chef at Shawford Springs. Prior to starting my role here, I worked in a variety of Catering and Hospitality roles including Catering manager for St Johns Winchester and Brandon Care.


I'm very much looking forward to organising a variety of delicious new menu choices. I am also looking forward to helping to plan and organise our popular Armchair Travel days when we take a culinary trip around the globe
In my spare time, I enjoy time in the garden tending and growing a variety of different plants

Marc

Marc Wentworth

Job Title: Home Services Advisor

Joined: 2025

Hello, I’m Marc Wentworth, Home Services Advisor at Shawford Springs Care Home. Since 2015, I’ve been dedicated to helping families find the perfect care for their loved ones, ensuring their journey is supportive and as stress-free as possible. I love chatting with residents, hearing their stories, and helping create new memories in our person-centred community. Outside of work, I’m a proud dad to my young son and a keen sports fan, cheering for rugby, cricket, and Formula 1—where I also compete as an F1 sim racer! I’m excited to welcome new residents and their families to Shawford Springs, making their transition as smooth as possible.

Afshan

Afshan Saleem

Job Title: Administrator

Joined: 2023

I am Ash the Homes Administrator. I have worked in the health and social care sector for many years. I have a keen eye for detail and work well in a busy, bustling environment. I run my own charity organisation when I am not at work and spend my spare time with that or radio broadcasting.


My other passions are travelling, shopping and a good cup of coffee. You will always find me in front of the house where my door is always open for that coffee and a chat

SHaron, Raafay and Claire

SHaron, Raafay and Claire

Job Title: Admin Assistants

Joined: 2023

Hello, Our names are, Sharon, Raafay and Claire and we are the Admin assistants here at Shawford Springs.


Between the three of us we support Afshan, the home Administrator and we are dedicated to helping our residents, families and team everyday. We thoroughly enjoy being here to welcome people to the home each day and we love to see new faces. If we haven't met you already, we look forward to seeing meeting you soon.

Benjamin

Benjamin Darch

Job Title: Head of Maintenance

Joined: 2024

Hello, my name is Ben, and I am the Head of Maintenance here at Shawford Springs.


I have worked for Barchester since 2012 and have thoroughly enjoyed my years with the company. Although my background is carpentry, I have really embraced all parts of my maintenance position over the years to enable me to carry out my role well.


Being part of the team here at Shawford Springs is great, and I am happy to be supporting our residents and their loved ones daily.

Pippa

Pippa Munnoch

Job Title: Carer - Dementia Champion

Joined: 2023

 My Name is Pippa and I have worked at Shawford Springs since it opened in March 2023. I am one of the care team but I am also a  Dementia Champion for the home. I am passionate about resident inclusion, enabling our residents to feel independent and purposeful. I enjoy ensuring residents continue with their hobbies and interests and also discover new ones. Outside of work I enjoy spending time with me family and my two French Bull dogs Frank and Vinnie

Becky

Becky Pearson

Job Title: Head Housekeeper

Joined: 2024

Hi, My name is Becky and I am the Head Housekeeper.


Before joining Shawford Springs I worked as a carer in a nursing home and as a housekeeper for serviced apartments


I am kind, caring and patient and love interacting with the residents and hearing their stories


I take great pride in doing a job well and ensuring the highest standards of cleanliness throughout our home and I love being part of the Shawford Springs team. I look forward to meeting you

Molly

Molly Seamons

Job Title: Care Community Lead

Joined: 2024

Hi, My name is Molly and I have worked within care for around 8 years. I am very passionate about enabling our residents to live a happy and fulfilled life, whilst ensuring person-centred care.


Outside of work, I enjoy spending time with my family and travelling to new places

Charlotte (Chaz)

Charlotte (Chaz) Bondsfield

Job Title: Senior Carer

Joined: 2024

Hello,
My name is Charlotte, but I'm quite often known as Chaz
I have worked as a carer for 4 years and I'm pleased to have taken a senior carer position at Shawford Springs
I can't wait to meet you all.

Sylvia

Sylvia Powell

Job Title: Carer

Joined: 2024

Hello, My name is Sylvia and I have over nine years of experience in the care sector including five years in community care.


I'm very much looking forward to making all of our residents' experience here at Shawford Springs a happy one
When I'm not working I enjoy dancing to keep me fit and happy.

Patsy

Patsy Pearson

Job Title: Carer

Joined: 2023

Hello, My name is Patsy and I am from beautiful South America, Lima Peru, the home of Paddington Bear.


My husband is English, and we have a son and a Golden Retriever called Sienna, I relocated to the UK from Peru 23 years ago, and I now live locally very close to Shawford Springs.


I am a people person, compassionate and caring having cared for, and nursed my Grandmother in her later years.


I wanted to bring happiness to people's lives and searched for a long time for the best environment to enable me to achieve this, and this is the path that led me to Shawford Springs.


In my spare time I love to cook, and dance - Sometimes at the same time! I also enjoy listening to music.

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