The food is amazing and I am always very happy to visit Mum for lunch hereHelen S(Daughter of Resident/Service User)
Barchester Shawford Springs Care Home is an outstanding care home in every respectTony H(Husband of Resident/Service User)
The food is amazing and I am always very happy to visit Mum for lunch hereHelen S(Daughter of Resident/Service User)
Barchester Shawford Springs Care Home is an outstanding care home in every respectTony H(Husband of Resident/Service User)
Discover the warmth and innovation at Barchester Shawford Springs Care Home in Winchester, where the home has proudly welcomed its first residents into a nurturing environment designed for comfort and joy.
Imagine a place where every detail enhances daily life: from adapted crockery and tableware that promote independence, to serene sensory gardens with safe, low-risk walkways, and interactive activity kitchens that invite residents to rediscover the simple pleasures of everyday tasks.
Operated...
Care Provided by Barchester Shawford Springs Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Contact Barchester Shawford Springs Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up -
Local Authority -
NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Cassie Munnoch (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 3
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (62)
- Couples/Companion Rooms with ensuite Wet Room (1)
Barchester Shawford Springs Care Home Reviews (36)
Barchester Shawford Springs Care Home has a Review Score of 9.6 (9.645) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Shawford Springs Care Home has 36 reviews.
Everyone at Barchester Shawford Springs Care Home is 100% dedicated to the care, safety and well-being of residents. The carers are kind, attentive and approachable. I am always impressed with the way they ask about how I am as well as how my father is. They take on board our comments and concerns. The home is clean, very well-maintained, though at times could have some attention to details but believe maintenance man was lacking. Otherwise, excellent.
Thank you for your very kind comments, we are so pleased that you are happy with our home and the care your father is receiving.
High staff turnover and short staffing have resulted in long waits for assistance. Cleaning of the room and bathroom facilities is lacking and essential repair work not attended to.
Thanks for your review, we're sorry to read your comments, which we've shared with the team. We'd like to reassure you the staffing levels are appropriate for the residents' needs, and they're kept under continuous review but there may be times where you don't see all staff on shift as they're...
Finding a care home for your mum is probably one of the hardest things as a daughter you will have to do. Shawford Springs has certainly fulfilled that task. From the day we 1st visited in August 2023 to a 2-week respite trial in November 2023 to moving in March 2024, we have been welcomed with open arms by every one of the staff. They are all very caring and professional which has helped us all to adapt to this transition it certainly does feel like we have gained an extended family and is a great relief to see Mum happy and enjoying life again. Thank you all so much.
Thank you for your lovely review and very kind comments. We are so pleased you are happy with our home here at Shawford Springs and that your mum is enjoying life to the full.
However, I did not feel safe when taking my daily shower. The bathroom/toilet was excellent with a non-slip floor, but at the age of 93, and being very unsteady on my feet (I need a walker to assist me when standing or walking) I had expected to find a permanent shower seat would be fitted. It was very difficult having to hold on to the grab support and wash/shower at the same time. I also had to dry myself by sitting on a towel on the toilet seat cover! I understand that permanently fitted shower seats (or folding seats) are commercially available. I look forward to hearing your views on this matter.
Thank you for your lovely review. Thank you also for your constructive comments regarding the shower room, we do have access to shower chairs in the home and would be happy to ensure you have one if you do visit us again. We don't fit shower seats permanently as each of our residents will have very...
The only thing I would like to see is perhaps more fruit in the coffee shop or perhaps in her room instead of just cakes with their tea/coffee.
Thank you very much for your lovely review. Thank you also for advising you would like to see fruit options in the cafe, we have organised a daily fruit selection to be available.
All the staff are very kind and patient. It's truly a home from home, nothing is too much trouble. Visitors are always made to feel welcome. Atmosphere is always lovely and chilled.
Thank you for your lovely review, we really appreciate your kind words and we are so pleased you are happy.
Every member of admin staff - reception, office and management are friendly and willing to help with questions families understandably have.
The laundry ladies, cleaners and care staff are kindness itself, friendly and caring and somehow always incredibly cheerful with nothing too much trouble.
As for the building - it’s like an upmarket hotel with wonderful food to match.
There’s also a beautiful garden where thought has been given to its design. It’s a garden to be used and enjoyed and for residents to be in, not a garden just to be looked at.
Thank you so much for a wonderful review of our home. We are so pleased you are happy and that Mum is settled and feels at home.
When my brother first arrived at the home he required personal care and attention, which he has received in bucket loads! He has settled in so well and really feels he is in a lovely "home". As a family, we are all delighted with the change and progress made, and it's all down to the brilliant care he has received and continues to receive. A massive thank you from all his family!
Thank you so much for your lovely 5 star Review, and kind words. We are so pleased that your brother has settled in so well and that you are very happy as a family with the care and attention he receives.
The standard of accommodation is very high at Shawford Springs, and the staff are both friendly and welcoming. The resident I was visiting (for respite care) said he was looked after extremely well by kind and caring staff. I would certainly recommend this care home.
Thank you very much for your wonderful review of our home; we are so pleased your friend enjoyed their stay.
Overall experience was good. Made lots of progress after a stroke. Staff were very kind and helpful. Would recommend.
Thank you so much for your lovely review of our home, it is very much appreciated
This is my aunt's first experience of a residential care home and despite her initial apprehension, both she and I have come to appreciate the very high standards of care, accommodation and facilities provided. The staff have been wonderful and my aunt quickly settled in, really enjoying the attentive and warm approach of ever familiar faces. All in all, highly recommended.
Thank you for your very kind review, we are so pleased your aunt enjoyed her stay with us here at Shawford Springs
We have been very happy with Shawford Springs and have no hesitation in recommending it to others.
Thank you so much for your wonderful five-star review. We are so pleased you are happy with our home and the care we are providing for your dad.
Barchester Shawford Springs Care Home is an outstanding care home in every respect. The staff are caring, considerate and compassionate. They approach every individual with care, carefully planned to meet specific needs. Nothing is too much trouble for the care team who helped my wife settle in by caring and supporting her specific needs. The environment is quite remarkable, designed to support dementia residents. I am personally grateful for all that has been done to help my wife feel secure and settled.
Thank you so much for your wonderful five-star review of our home, our care and our facilities. We are so pleased you are very happy.
The staff are superb and very caring and the food and facilities are very welcoming, lots of activities. Couldn't ask for more and would recommend to anyone.
Thank you so much for your wonderful review, we are so pleased you are very happy with our home and the care that we are providing.
Thank you.
Thank you so much for your wonderful review and kind words regarding the care your husband is receiving at Shawford Springs.
Mum has just come to live in this wonderful environment and I sleep easier knowing she has great care 24/7. The staff have supported us as a family adjust to our new way of life and I can't thank them enough for their kindness. The home itself is beautiful, clean and functional. The food is amazing and I am always very happy to visit Mum for lunch here! Thank you, Shawford Springs.
Thank you so much for your wonderful review, we very much appreciate your kind words regarding care for your mum at Shawford Springs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 May 2025Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (96) & Events (3)
- 27 Apr 2026
Celebrating World Art Day A wonderful afternoon enjoying a relaxing nature themed watercolour session to celebrate World Art Day here at Shawford Springs Care Home - Barchester Healthcare. We’ll be...
- 27 Apr 2026
Celebrating World Art Day A wonderful afternoon enjoying a relaxing nature themed watercolour session to celebrate World Art Day here at Shawford Springs Care Home - Barchester Healthcare. We’ll be...
- 27 Apr 2026
We've been glad to enjoy an outing to Romsey war memorial park for a game of tennis, our week so far has all been about staying active & making the...
- 01 Aug 2026Organiser: Barchester Shawford Springs Care Home
- 15 Aug 2026Organiser: Barchester Shawford Springs Care Home
- 22 Aug 2026Organiser: Barchester Shawford Springs Care Home
Awards / Recognitions (23)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Meet the Team (7)
Hello, my name is Claudia, and I am the General Manager here at Shawford Springs. Welcome to our website.
I have worked in healthcare for over 10 years, and I have been with Barchester since 2020. I have experience in the hospital in the acute setting as a sister and Management in the private setting.
My amazing team and I will continue to deliver the Highest quality of care to all of our residents, as well as support their families and Friends.
Please do not hesitate to contact me or visit us here at Shawford Springs. I am more than happy to discuss the needs you may have for yourself or your loved one and show you around our lovely home and team.
Hi, My name is Molly and I have worked within care for around 8 years. I am very passionate about enabling our residents to live a happy and fulfilled life, whilst ensuring person-centred care.
Outside of work, I enjoy spending time with my family and travelling to new places
My name is John and I'm the head Chef at Shawford Springs. Prior to starting my role here, I worked in a variety of Catering and Hospitality roles including Catering manager for St Johns Winchester and Brandon Care.
I'm very much looking forward to organising a variety of delicious new menu choices. I am also looking forward to helping to plan and organise our popular Armchair Travel days when we take a culinary trip around the globeIn my spare time, I enjoy time in the garden tending and growing a variety of different plants
Hello, I am Joanne. I have worked as an activities coordinator for over seven years. In that time I have built a wealth of skills, knowledge and experience in designing and implementing activities that will support the mind, body and soul. I have a passion for delivering person-centred sessions and will strive to ensure our weekly programme is engaging for all. I love organising events and am continually looking for ways to connect with our local community.
Hello, my name is Ben, and I am the Head of Maintenance here at Shawford Springs.
I have worked for Barchester since 2012 and have thoroughly enjoyed my years with the company. Although my background is carpentry, I have really embraced all parts of my maintenance position over the years to enable me to carry out my role well.
Being part of the team here at Shawford Springs is great, and I am happy to be supporting our residents and their loved ones daily.
Hello, My name is Sylvia and I have over nine years of experience in the care sector including five years in community care.
I'm very much looking forward to making all of our residents' experience here at Shawford Springs a happy oneWhen I'm not working I enjoy dancing to keep me fit and happy.
Hello, My name is Patsy and I am from beautiful South America, Lima Peru, the home of Paddington Bear.
My husband is English, and we have a son and a Golden Retriever called Sienna, I relocated to the UK from Peru 23 years ago, and I now live locally very close to Shawford Springs.
I am a people person, compassionate and caring having cared for, and nursed my Grandmother in her later years.
I wanted to bring happiness to people's lives and searched for a long time for the best environment to enable me to achieve this, and this is the path that led me to Shawford Springs.
In my spare time I love to cook, and dance - Sometimes at the same time! I also enjoy listening to music.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Shawford Springs Care Home to verify any information. View our terms and conditions. Barchester Shawford Springs Care Home has an Enhanced Service - more info.