The Maples

Overall good. The food here I find isn't very good my Mum never enjoys her food she always asks for toast & marmalade. The care the staff give is good very caring and always help if needed. Laundry on the whole quite good but my mum has lost underwear and she has her name and number in them. Very good they allow dogs here its good for the residents they love to see them.

I feel the home is calm, lovely furnished and fantastic care given, would definitely recommend.

The site is extremely clean, staff are always friendly, never notice an atmosphere. The location is good with ample parking.

we as a family are very happy with the care my nan has been receiving, the Staff and management have all gone above and beyond, we couldn't ask for any more. She is settled and peaceful which is what matters and what we want for her. Thank you so much to everyone.

My mother has received excellent professional care during her stay at The Maples. Even more importantly she has always been treated with respect and consideration. She has been made to feel part of a community and has made friends with many of the staff. Thank you for your outstanding help in making my mother feel comfortable and valued.

I remain extremely grateful to everyone for their patience and care. Thank you.

Thank you to all the staff for your continued hard work and dedication-it truly makes a difference and is deeply appreciated.

I dident wont Eileen to go to a home, but when Eileen arrived at The Maples I was verry happy leaving Eileen with out me, because all the staff are verry careing peaple + genuwin the staff go above being carers and treated Eileen with love and respect and understanding Eileen needs. In my appinion it a fantastic home and I am pleased Eil can stay here.

My experience has been excellent the staff have been acceptional in caring for my father in law. Caring for his needs in every way. They checked and cared for his needs throughout the day and also maintained his dignity. The communication skills have been excellent also from staff. Taking there job seriously and also being friendly.

My mom has been a resident at this carehome The Maples 2 times the staff here go above and beyond to make you feel welcome allways something going on for entertainment etc. Lots of crafts for the residents to enjoy.

The staff are caring and meet individual needs. If there are any medical concerns staff are quick to act and the nurses send photos and contact specialist teams for treatment. Excellent service - quick and efficient. The various activities for residents have improved greatly. My mother particularly enjoys the weekly craft session and she looks forward to it. Management care, listen and act upon concerns.

I applaud all the staff in the role they do, making it a very pleasant place for respite or long term residents.

My husband received care at The Maples as rehabilitation following a stroke. Although he didn't see the physiotherapist as often as I thought he would, the staff were very good at mobilazation. My only criticism would be that I found the uniforms very confusing a board showing who uniforms were assigned to would be useful.

My mother has been a resident for a number of months and requires a lot of support. The manger has been approachable and supportive, and all the staff, from reception to house keepers, carers & nurses have been helpful, caring & respectful with my mother & our family. I was always worried about my mother being in a care home, but not at The Maples, I feel she is in a safe & caring environment. It has a really positive & proactive atmosphere.

I was very pleased that a place was found for my Aunt on discharge from hospital. I have been very happy for the care given to her up to and including her death. The staff have always been welcoming and cheerful. They have answered questions asked and found solutions to issues and problems presented. I would recommend the 2nd floor placement to anybody who asked me re care for a loved one.

I would highly recommend this care home if you want reassurance that you know your family member will be cared for unconditionally the team treat the residents like one of there own family, this is the place for your loved ones.

Thank you very much for your help and support with mum. You have all helped mum improve with her health and support us with moving her into a home.

Mom admitted from hospital - room lovely. No care plan discussed with family. Mom complained food was often cold and unedible. Often left uncomfortable as personal not carried out and then would need full change. Staff often turned buzzer off without answering query and would return some time later. Very understaffed on daily basis. Staff doing their best. Mom was discharged with hematoma - resulting in re-admission to hospital.

Although very concerned about my wife having to go into a nursing/care home. I was pleasantly surprised at how nice the Maples is. It is very well run, very clean and very tidy. All the staff are very kind and caring. I have no hesitation in recommending The Maple to anyone needing that care.

My mum stayed at The Maples for three weeks in order to receive rehabilitation after four weeks in hospital. All members of staff were excellent - the receptionists, carers and in house physiotherapist were all welcoming, helpful and supportive of mum and her visitors. Communication with us was extremely good. Mum was very comfortable there and we felt she was very safe during her stay there.