Grappenhall Manor Care Home

Grappenhall Manor has delivered excellent care for my mother since she admitted in May. The accommodation and facilities are first rate..modern, clean and spacious. The staff are amazing! They are enthusiastic, professional, knowledgeable and create such a welcoming and fun environment, in which mum has flourished. There are daily activities and initiatives being introduced but they also respect the privacy of residents, too. I have no hesitancy in recommending Grappenhall Manor to all of my friends and family.

We could not fault Grappenhall Manor. Dad went in for two weeks while we were away on holiday. The care he received was exceptional! Everyone we came into contact with was welcoming and very friendly! The care home is spotless and decorated to a high standard. Dad was really well cared for and said that he was offered activities every day. He really enjoyed his time there and it was peace of mind for us knowing he was so well cared for. We would definitely recommend. Jessica did the initial home visit and she was excellent and really reassured us that he would be in safe hands. Thank you Grappenhall Manor for excellent care and reassurance.

From day one of care , starting at respite and carrying on for full resident for 18 months , until his passing , GRAPPENHALL Manor staff were excellent. His stay there was 5star rating in every aspect. Cleanliness, fun, food. In my Fathers words - I am really happy here, well fed, well cared for and safe. We are like a family.

My father was so well looked after during the almost 2 years he lived at Grappenhall Manor. He made the choice to stay there during a period of respite. He felt safe and supported and the staff showed him genuine affection. As a family we always felt welcome and were reassured that he was in the best place. The staff worked hard to ensure he was included in the excellent range of activities on offer, even when he was reluctant to move out of bed! My mother also spent a few precious weeks there with Dad before she died and everyone did their utmost to ensure they were able to spend as much time together as possible. Thank you to all the staff for caring for Mum and Dad when the family were no longer able to do so, it means so much.

Thank you to the entire team for the amazing work you do - it is very much appreciated.

The staff at this care home were excellent in the care of my mother in her final days. They treated her with dignity and in the final few hours they were in total support of our family making mums passing easier to deal with. We appreciate everything you have done for mum and the family.

9 months of wonderful care so far in a care home I can only describe as the most homely, clean, bright and welcoming place - Grappenhall Manor Care Home is as close as possible to being in one's own home rather than a care home.. We are able to share delicious lunches, afternoon tea in the lounges , visit the beautiful gardens , participate in the wide variety of daily activities, organise wheelchair taxis and even use the hair salon when we visit !! The staff are all so welcoming and make time to listen. We love that Grappenhall is dog friendly- seeing a pet can really lift someone's spirits . There are photo boards and information booklets in the spacious Reception area keeping us up to date and an electronic signing in and out book. Safety codes on all main doors and lifts also keeps everyone safe. Room motion detectors are also used if necessary. All the staff are professional and thoughtful. We can't thank them enough for making a difficult time that much easier.

From the moment my Mum arrived, she was treated with genuine care, dignity, and compassion. Knowing she was surrounded by people who truly cared about her as a person brought me real comfort during the hardest time of my life.

The team didn't just look after my Mum, they made myself and the whole family feel loved and welcomed.

The love and care you've shown means the world to me. I will always be grateful and will forever consider you all family.

My mum is a resident & has been since August 2025. For mother's day this year myself & her granddaughters had Sunday Lunch with her. The food was exceptional but most of all it's the compassion & empathy that the staff show us at such a difficult time. Knowing that mum is being looked after and cared for in the way she is makes a difficult time easier to bare.

Due to having recent surgery my husband who has mild dementia went into Grappenhall Manor for respite care for 1 month. He'd never been in respite before and to my relief settled in nicely. The care and attention was second to none and the meals were excellent. I even ate there myself for Sunday lunch. But most of all the staff were wonderful. They were all very attentive and it helped in settle in nicely. Even when I would ring in the evening to ask if a certain channel could be put on TV. They did this straight away. I would definately recommend Grappenhall Manor. Thank you to everyone.

My Grandad's currently residing at Grappenhall Manor for his second respite care stay. The whole family, my Grandad included, have been delighted with the care he's been provided with. The meals and activities on offer are fabulous, the staff always greet you with a smile, he's thoroughly enjoyed his stay which has been a huge help to us as a family.

Grappenhall Manor provides outstanding care in a warm and welcoming environment. The whole team are friendly, professional, and clearly care about the residents they support. The range of amazing on-site services really makes a difference and gives peace of mind to families.

The place itself is more like a 5 star hotel than a care home. It's spacious and beautifully decorated with lovely gardens to relax in during the warmer months. There are well organised daily activities, the food is amazing and every member of staff is so kind and caring. I honestly can't have wished for a better place for my mum to spend her last two years, she LOVED every minute, as did I!

My dad came in for respite whilst my mum went for an operation. He was in for almost 4 weeks. He was made to feel he was part of one big family. The staff went above and beyond to help him and us. The asked about how mum was recovering which helped him to feel connected. He ate and slept extremely well and all visitors including his dog were made to feel very welcome. A huge thanks to all the Grappenhall Manor.

I feel very comforted to know that my mum's final time of life was that she was looked after by such a capable group of amazing people, and to me, that is priceless.

I have been visiting a friend who is now resident in Grappenhall Manor. I am always struck by the friendliness of the staff and the cleanliness of the public areas and my friends room.

The kindness, professionalism and genuine care of staff became our extended family.

A little late in writing my review. My uncle had a great stay at Grappenhall Manor nothing was too much trouble for the staff who were kind, friendly and professional. Great food and activities and great manager. Thankyou to everyone at Grappenhall.

Steve

The welcome by the reception staff on arrival is always friendly, helpful and professional. The caring staff are efficient and professional and extremely and generously helpful. The catering and wellbeing staff are excellent and universally friendly and professional. The management of the home seems excellent.