Grappenhall Manor Care Home

Stockport Road, Grappenhall, Warrington WA4 2WA
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9.9 53 Reviews
  • Grappenhall Manor Care Home, Warrington
Grappenhall Manor Care Home in Warrington, provides a welcoming home for residents.   

Strong ties with local schools, churches, and community groups keep the care home connected to familiar faces and shared traditions.

As part of the Lovett Care family, Grappenhall Manor provides residents with a variety of social activities to take part in, quality care and delicious, healthy meals to enjoy.
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Care Provided by Grappenhall Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,900 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact Grappenhall Manor Care Home to find out the exact price for your requirements.

Contact Grappenhall Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Grappenhall Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlotte Sherrocks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Grappenhall Manor Care Home Reviews (53)

9.9

Grappenhall Manor Care Home has a Review Score of 9.9 (9.924) out of 10, based on 34 reviews in the last 2 years.
Over all time Grappenhall Manor Care Home has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grappenhall Manor Care Home
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Total of 53, showing 21-40
Review from Mike R (Son-in-law of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time I have used Grappenhall Manor for respite care for my father-in-law. On both occasions, I have been very impressed not only with the dedication and professionalism of the staff but also the facilities on both his floor (2) and in the reception areas. His room was large, comfortable
and well-furnished. Bathroom-disabled facilities are excellent.
Always a warm welcome on every visit. Always staff on the floor to help and advise. Always able to call and get an immediate answer from the staff on the floor. Always a very prompt response from the home manager, whether by phone call or email. Always a comprehensive entertainment program.
Consequently, I have every confidence in the very high standards of care and there is no doubt I will be using these wonderful facilities again.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you so much for taking the time to submit your review. I will share your feedback with the team.
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Review from Catherine S (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Grappenhall Manor for three months. She was taken ill on New Year's Day was taken to hospital by ambulance. 15 hours later we were told she could go home but there was no transport. available. We therefore agreed to take her home in our car. As mum has no mobility, it
took 3 people to accomplish this. My mum was sick in the car. By the time we got to Grappenhall it was almost midnight and my mum, myself and my husband were all cold, tired and despondent. When we arrived, 2 carers came out to the car and took charge. They got my mum into a wheelchair and into the warmth so quickly and efficiently. We waited and within half an hour we went into my mum's room. She had been washed and was in bed in clean pyjamas and had even had her hair brushed. I could have cried with relief and gratitude. No words can express my gratitude to those carers who helped my mum that night and all the carers who so assiduously look after her day and night. Thank you.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to submit such a lovely review and share your feedback. I will be sure to share this with the team, it is our pleasure to support your mother.
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Review from John B (Son of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Grappenhall Manor for a year now. Though she has a very active mind, she was finding it difficult living on her own so moved from her home in Oxfordshire to take up residence near me, here in Warrington.
As you might imagine, in the beginning, it was an emotional challenge
for her but from day one the staff made every effort to help her settle in. Indeed, I was truly heartened the other week when my mother told me that when she is in her room, she doesn't feel she's in a care home at all but rather in her own, comfortable 'home'. I think that's a testament to the team at Grappenhall Manor and the effort they put into providing sensitive, effective and engaging care. What's more, my mother still finds reason to laugh and that's a delight that can't be taken for granted.
To everyone at Grappenhall Manor, keep up the excellent work and thank you for taking such good care of my mother.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to complete a review, it is our pleasure to support your mother at Grappenhall Manor I will be sure to share your feedback with our team.
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Review from Martyn O (Son of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
To all the team at Grapenhall Manor, I hope you all get to read this review. My father spent his final 4 days of his life in your care, after spending over 7 weeks in Warrington hospital. I honestly do not know where to begin, everyone is just the nicest person you could hope to meet, they remember
you, they give you a warm hug, they offer you tea and cakes, they treat you, your loved ones and family with the highest of respect and honour. I honestly cannot rate this care home any higher or I would. The manager and her team have got this down to a T! I am so truly grateful that my dad got to be here for his closing chapter and that has brought a lot of peace to me and his wife.
Forever thankful to you all, please never change.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you so much for taking the time to write a review, it was our pleasure to support your father and family. I will share your lovely comments with the team.
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Review from G B (Wife of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was admitted for assessment following discharge from hospital. We were both made welcome from the start and he soon settled in. Any concerns the staff dealt with and the staff kept us updated on his condition. Many thanks to all.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for your lovely comments, I will ensure these are passed onto the team.
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Review from Miriam E (Daughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, recently had a 4-week respite at Grapenhall Manor Care home. Throughout her stay, the staff were exceptionally attentive and supportive. They quickly spotted and dealt with a health issue that required antibiotics. The facilities are excellent and spotless at all times.
There are a variety of daily activities and the food fresh and varied. I would be very happy for Mum to return here on a more permanent basis in the future.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for your lovely comments, I will ensure these are passed onto the team.
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Review from G P (Friend of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely experience to bring a little sunshine into someone's life. Great not having a time limit to visiting hours. Friendly staff.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for your lovely comments, I will ensure these are passed onto the team.
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Review from J B (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum had a short rehab stay at the care centre, but she was well cared for and enjoyed the new, modern facility. As family visitors we were always made to feel welcome and our questions and concerns regarding Mum's health were responded to promptly.
Mum's only less positive comment was that when she
first arrived and was unable to get out of bed or the chair by herself, her call bell was not always responded to in a timely manner.
Overall, thank you for taking care of Mum.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking time to complete a review, I appreciate your comments and will look into your feedback regarding nurse call response times.
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Review from C K (Daughter of Resident) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff, without fail, are friendly, proffessional, caring, attentive and give the appearance of enjoying their job. All requests are met promptly. The whole facility is spotless and calming which aids recovery.
Reply from Charlotte Sherrocks, Home Manger at Grappenhall Manor Care HomeThank you for taking the time to complete a review, I will pass your lovely comments onto our team.
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Review from Linda B (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum aged 94 moved into Grappenhall in August 2023 from living in her own home supported by carers. She was mobile and the open setting meant that she could easily navigate between her room to the lounge and dining room and outside.
She became frailer and died at the home in March and we couldn’t have
asked for a higher standard of professional or personal care for her, or for us as a family.
While she was mobile she enjoyed trips out and a wide range of activities in Grappenhall.
Mum had a good appetite and enjoyed the meals and the varied choices on the menu. As she became weaker, meals were adapted and the staff were really supportive in ensuring she continued to eat as well as she could.
We were kept well informed of any changes, medical or personal, and involved in decision-making - very relevant for those with PoA.
All visitors said how welcome they were made.
The care and good humour from every staff member helped to make it a special place for us and Mum.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for taking the time to leave us a fantastic review; we will definitely pass it on to the team.
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Review from E T (Respite Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant! The staff, food (lots of it), and accommodation are just absolutely spot on. Every member of staff I've met has been warm, engaging, approachable, and can't do enough for you. I'm fairly independent so don't take much looking after, however, to see how the staff engages and cares for some
of the other residents is heartwarming and has played a big part in my recovery a progress so far. The only problem I've got is that I'll have to leave soon, which I think sums it up. Thank you all.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for taking the time to leave us a fantastic review; we will pass it on to the team.
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Review from Stephen T (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute Dad arrived, the staff at Grappenhall Manor Care Centre were lovely with him. They were caring/considerate and took time to explain everything he needed to know. Outstanding level of understanding and care.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for taking the time to leave us a fantastic review; we will definitely pass it on to the team.
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Review from M S (Son of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was only in the centre for a short time but he was looked after very well.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to complete a review for Grappenhall Manor Care Centre, your feedback is very much appreciated.
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Review from J B (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grappenhall Manor is a very well-equipped and attractive care centre. The staff on reception, carers and nurses are all welcoming and professional.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to complete a review for Grappenhall Manor, your feedback is appreciated.
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Review from J F (Daughter of Resident) published on 6 February 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Never saw manager after first ten minutes.
Room floor often dusty with rubbish also about, especially under bed, plus dirty floor and toilet.
Some staff (carers and nurses) were lovely and helpful, unfortunately not all. My mother did start to settle and engage in activities and was building relationships
with some staff which was lovely to see.
Unfortunately, a very mixed bag of an experience.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for your review and I would like to take the opportunity to apologise for your experience during your Mother's stay at Grappenhall Manor. I will discuss your feedback with the team.
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Review from Stanley J (Partner of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well, my partner has only been in for four days, so it is a bit early to seek my opinion of the home, but from what I have seen, if I needed to place to recover I would love to be patient in Grappenhall Manor Care Centre.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to complete a review, it is appreciated. I will share your feedback with the team.
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Review from Lisa W (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot put into words how amazing this home is! My mum has been here for a few weeks after a really bad fall. The care and dedication given to all residents is first-class. Nothing is too much trouble. The activities, the food, the dignity and the cleanliness is exemplary. The staff are approachable
and Mum said they are amazing with everyone. Cannot thank everyone enough, especially the fact it's been Christmas and New Year. Highly recommend Grappenhall Manor 100%.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to write your review. I will share your feedback with the team who strive hard to deliver high standards of care.
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Review from P B (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents were some of the first residents at Grappenhall Manor. The level of care they received was excellent. Every conceivable measure was taken by the staff to allow them to settle in. Unfortunately, my dad passed away after a few months. The staff were so loving and caring to my mum in
the aftermath. She now regards the staff as friends rather than carers. I feel assured that she is in a safe and secure environment where she is happy.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to write such a positive review, staff take pride in the delivery of high standards of care. I will share your feedback with the team. It was a pleasure to support your father.
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Review from Angela G (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From when we first visited Grappenhall Manor, we couldn't believe what a lovely place it is - it feels like a boutique hotel, decorated with style and attention to detail, which helps minimise the feeling of a nursing home. Ever since Mum moved in there, she has received the loveliest and most caring
attention from all the staff. At all levels, the carers show genuine concern and even affection for Mum. We couldn't ask for more for our 96-year-old mum. There are even daily events to keep the residents entertained and socialising. This is a difficult time for us all, wanting the best for Mum, and seeing her care needs ever increasing. But I can honestly say I don't think we could have done better for her than arranging for her to move to Grappenhall Manor.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you very much for taking the time to complete a review and such positive comments regarding our home and team who work hard to deliver high standards of care. I will share your feedback with our team.
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Review from Gerry P (Daughter-in-law of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Grappenhall Manor are extremely caring and nothing is too much trouble. Staff are proactive in caring for my mother-in-law and all our requests are followed up quickly. There is a great activity program run by very caring staff.
The building is brand new and it feels a bit like a hotel.
The gardens are beautiful and there are plenty of quality outdoor furnishings. Attention to detail in the garden shows with bird boxes and hedgehog tunnels.
The building is very accessible, no trip hazards with everything being level. Bathrooms are quite spacious.
Overall, Grappenhall Manor feels like a very safe space for my mother-in-law and I wouldn’t hesitate in recommending it to others. The staff really care, and I always feel welcome here.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time write such a lovely review. The team take a great pride in delivering high standards of care and I will share this feedback.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Grappenhall Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Grappenhall Manor Care Home is calculated as follows: ( (366 Excellents x 5) + (30 Goods x 4) ) ÷ 396 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grappenhall Manor Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (3)

Charlotte

Charlotte Sherrocks

Job Title: Home Manger Joined: 2022

I’m Charlotte Sherrocks and I have worked in the health and social care since leaving education qualifying as a registered nurse in 1996. My N.H.S. ward experience was gained in general medicine, trauma and orthopaedics. I also hold a BSc Health and Social Care degree, mentoring, management and clinical qualifications.


I left the N.H.S. and joined the private sector where I have undertaken roles including that of General Manager, Clinical Services Manage, Clinical Development Nurse and Regional Support Manager. These opportunities have given me a wealth of knowledge and vast experience in the care of older adults. My passion is to deliver high-quality standards and a person-centred, individualised approach to care.

In my spare time, I enjoy spending time with my family, cinema and going to the gym.

Nothabo

Nothabo Khumalo

Job Title: Deputy Manager Joined: 2024

I have been working in the healthcare sector since 2002, beginning my career as a healthcare assistant. After qualifying as a nurse, I gained extensive experience in the NHS, working in surgical wards and Intensive care unit, where I developed strong clinical skills and deep understanding of patient care. For 5 years, I balanced part-time in health and social care alongside my NHHS role, allowing, me to broaden my expertise in supporting individuals with complex needs. I eventually transitioned permanently into health and social care, taking on leadership role as a unit manager. In this role, I was dedicated to in delivering high=quality standards of care and promoting a person-centred approach and management of staff ensuring compliance with best practises and regulatory requirements, continuously striving to enhance service quality and improve out comes for residents. I have a great passion for Dementia care and End of life ensuring that individual’s receive compassionate dignified and personalised support during their most vulnerable stages in life. In my spare time, I enjoy spending quality time with my family, shopping and participating in sports and outdoor activities.

Leah

Leah Brooker

Job Title: Wellbeing Coordinator Joined: 2023

I have worked as a well-being coordinator for a number of years and loved every second. At University I studied dance and for one of my modules, I looked at how dance can benefit people living with dementia. That was when I knew what career path I wanted to follow. I want to make sure everyone is able to have fun and look forward to what is on our wellbeing programme. Outside of work, I am a member of a dance crew where we have gone to competitions around Europe and are currently working on getting a place in Worlds in America. I also enjoy running and recently completed the Great North Run, which I'm super proud of. Grappenhall Manor is a lovely place to work and I can't wait to spend many more years here.

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