Grappenhall Manor Care Home

Even though my mum was only a resident for a very short time at Grappenhall Manor, the staff treated her extremely well and all were friendly and supportive to her family too. The home itself was very clean, with lots of space and excellent facilities.

It is so reassuring to know that Audrey is being well looked after and cared for. We really look forward to visiting; the home is so welcoming and staff are so friendly. It is an added bonus being able to take the dog to visit Audrey and this makes her day. It feels very homely when we are there. Dad enjoys having a meal when he visits and the food is fantastic considering how many they are catering for. Thank you to everyone who works so hard.

Having someone you love very much go into a care home is such an upsetting and stressful time. But from the day my mum went into Grappenhall Manor she has been treated with respect, dignity, care and affection. Mum thinks the world of everyone and they think the world of her. I am in awe of how hard they work, but always with a smile and speak so lovely to the residents and have fun with them too. They have been there for me and given me a shoulder to cry on and comforted me. I can't think of a better place my mum could be in, she is so happy there. I would recommend Grappenhall Manor to anyone. From the bottom of my heart, a big thank you to you all.

The staff went above and beyond, we can't thank them enough for all they did, true credit to the whole team

The team were exceptionally caring, the Manager is visible and helpful. The rooms and lounges are beautiful. It feels more like a hotel than a care home. Thank you to the team for the care they showed to Dad

I've been residing in Grappenhall Manor Care Centre for 5 days and love everything. Can't fault all of the staff who are kind and caring.

The staff are very caring and pleasant. Needs more activities; different and later (evening).

I would not hesitate to recommend Grappenhall Manor Care Centre to anyone who is looking for 'care' or 'nursing care' for their loved ones.

My husband has been a resident for 4 weeks following a fall. His care has been impressive, from the nursing staff, to care workers and everyone involved in his recovery. The food is fantastic and the staff are cheerful and welcoming.

My wife has been a resident of this care centre for the past 15 months. I am and continue to be impressed with all aspects concerning these premises. The building is open and airy, with good views out. The layout is ideal for the services offered. I have great respect for all the management and staff who sometimes have to cope with tragedy and quick changes in the day-to-day running, all with sympathy and a smile. Because of all the above I am very happy to have my wife in this establishment.

My grandma has been on a D2A bed from the hospital here at Grappenhall Manor this January. I couldn't recommend this care home enough, she is thoroughly looked after and cared for by all staff. She feels very impressed by the standards here and enjoys the company of other residents during activities and meal times. We as a family would highly recommend this care centre for future respite or ongoing care if and when needed longer term. Thank you to Grappenhall Manor for all that you do and the smiles you put on people's faces.

I was transferred to Grappenhall Manor Care Centre following orthopaedic surgery and was admitted to the room 106 on the first floor. I am so impressed with this home, beautiful building, thoughtfully laid out, lovely furnishings and decor and large ensuite rooms. I spoke with a cross-section of staff from reception through to a deputy manager and found at all levels of caring staff and hospitality to be wonderful. They provided a high standard of care and the staff are an absolute credit to the home.

My dad was a D2A (discharge to assess) resident in December and decided to return for respite in January while having renovations done to his bathroom, my dad has loved being at Grappenhall Manor, he's especially loved the choice of food. The staff have been amazing and the care he has received from staff has been wonderful, they go above and beyond to make sure residents are looked after.

Consequently, I have every confidence in the very high standards of care and there is no doubt I will be using these wonderful facilities again.

My mum has been a resident of Grappenhall Manor for three months. She was taken ill on New Year's Day was taken to hospital by ambulance. 15 hours later we were told she could go home but there was no transport. available. We therefore agreed to take her home in our car. As mum has no mobility, it took 3 people to accomplish this. My mum was sick in the car. By the time we got to Grappenhall it was almost midnight and my mum, myself and my husband were all cold, tired and despondent. When we arrived, 2 carers came out to the car and took charge. They got my mum into a wheelchair and into the warmth so quickly and efficiently. We waited and within half an hour we went into my mum's room. She had been washed and was in bed in clean pyjamas and had even had her hair brushed. I could have cried with relief and gratitude. No words can express my gratitude to those carers who helped my mum that night and all the carers who so assiduously look after her day and night. Thank you.

To everyone at Grappenhall Manor, keep up the excellent work and thank you for taking such good care of my mother.

Forever thankful to you all, please never change.

My husband was admitted for assessment following discharge from hospital. We were both made welcome from the start and he soon settled in. Any concerns the staff dealt with and the staff kept us updated on his condition. Many thanks to all.

My mother, who has dementia, recently had a 4-week respite at Grapenhall Manor Care home. Throughout her stay, the staff were exceptionally attentive and supportive. They quickly spotted and dealt with a health issue that required antibiotics. The facilities are excellent and spotless at all times. There are a variety of daily activities and the food fresh and varied. I would be very happy for Mum to return here on a more permanent basis in the future.

Lovely experience to bring a little sunshine into someone's life. Great not having a time limit to visiting hours. Friendly staff.