Grappenhall Manor Care Centre

Stockport Road, Grappenhall, Warrington WA4 2WA
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9.9 45 Reviews
  • Grappenhall Manor Care Centre, Warrington
Grappenhall Manor Care Centre is a brand new setting offering high quality care and support within a spacious and comfortable environment.

With 70 bedrooms inside the home, each with en suite facilities, as well as carefully designed communal areas and a hair salon, residents have plenty of space to relax and socialise whilst receiving the care they need. The home also offers fully catered restaurants, where trained chefs prepare nutritious and enjoyable meals, catered to residents’ requirements.

Grappenhall Manor Care Centre is set in the idyllic village of Grappenhall, offering residents a truly wonderful place to live. Located just a few miles from Warrington and Daresbury, there are plenty of local amenities to explore too.

To see all that this new home has to offer, please get in touch with the team.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1850
  • RESPITE Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Nursing Care: from £1850

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,850 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact Grappenhall Manor Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Charlotte Sherrocks (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Grappenhall Manor Care Centre Reviews (45)

9.9

Grappenhall Manor Care Centre has a Review Score of 9.9 (9.861) out of 10, based on 39 reviews in the last 2 years.
Over all time Grappenhall Manor Care Centre has 45 reviews.

Overall Experience
  • 40
  • 4
  • 1
  • 0
  • 0
Date Published
  • 45
  • 2
  • 14
  • 39
  • 6
Reviewer Connection to Grappenhall Manor Care Centre
  • 20
  • 8
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
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  • 1
Total of 45, showing 41-45
Review from Sandra B (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident since May 2023 to present. There is nothing negative I can say about Grappenhall Manor, everything is perfect. My mum has the best care in every way. Staff are wonderful. I am updated regularly by the nursing staff regarding my mum's health. Mum is extremely happy and is
enjoying joining in the many activities and the regular day trips out to local attractions.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care Centre

Thank you for taking the time to submit a review. I am glad your mum is extremely happy. Thank you for your kind words regarding our team, I will ensure they are given this feedback.

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Review from Sandra B (Friend of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the care home I had a very nice welcome from the receptionist and all the staff who I saw. They were very helpful and very polite.
Reply from Dawn Collett, Commissioning Director at Grappenhall Manor Care Centre

Thank you for taking the time to submit a review. I am glad you found the staff welcoming and polite. I will ensure they are given this feedback.

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Review from Diana L (Wife of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent two weeks respite care at Grappenhall Manor Care Home. He seemed to settle in well, although he has dementia. The staff all seemed very helpful and friendly, particularly when it came to looking often his diabetic injections etc. The home was new and well decorated, light and airy with
a lovely garden behind it. In all, I felt relieved that my husband was being well looked after and would recommend the care home to anyone who needed it.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you for taking the time to complete such a lovely review, I shall share your positive feedback with the team.

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Review from R I (Son of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went in to Grappenhall Manor for respite care following his discharge from hospital. Immediately from my dad’s arrival at Grappenhall Manor, we were very impressed with the personal nature of the care. The staff soon assessed my dad’s specific needs; in particular his medication, mobility and
nursing requirements. The continuity of care is excellent with staff having knowledge and access to events and medical interventions even if they were not on duty at the time. The staff/resident ratio is very good. The facilities are first-class; new and modern (the centre opened in May 2023). On our visits, my sister and I have had very thorough updates from the staff as well as telephone updates. We’ve been incredibly impressed with Grappenhall Manor and would highly recommend it. It’s been a source of comfort to us that he’s in a safe environment cared for by a professional and high-calibre team, led by the manager, who have a good understanding of his personal circumstances.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you very much for such a wonderful review and positive feedback! I will share this with the team at Grappenhall Manor.

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Review from Debbie C (Daughter-in-law of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Five-star service, the staff are fabulous and so helpful. Couldn't have had a better respite again - 5-star.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you very much for your lovely feedback, I will be sure to share this with the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Grappenhall Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Grappenhall Manor Care Centre is calculated as follows: ( (401 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 453 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grappenhall Manor Care Centre is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (3)

Charlotte

Charlotte Sherrocks

Job Title: Home Manger Joined: 2022

I’m Charlotte Sherrocks and I have worked in the health and social care since leaving education qualifying as a registered nurse in 1996. My N.H.S. ward experience was gained in general medicine, trauma and orthopaedics. I also hold a BSc Health and Social Care degree, mentoring, management and clinical qualifications.


I left the N.H.S. and joined the private sector where I have undertaken roles including that of General Manager, Clinical Services Manage, Clinical Development Nurse and Regional Support Manager. These opportunities have given me a wealth of knowledge and vast experience in the care of older adults. My passion is to deliver high-quality standards and a person-centred, individualised approach to care.

In my spare time, I enjoy spending time with my family, cinema and going to the gym.

Nothabo

Nothabo Khumalo

Job Title: Deputy Manager Joined: 2024

I have been working in the healthcare sector since 2002, beginning my career as a healthcare assistant. After qualifying as a nurse, I gained extensive experience in the NHS, working in surgical wards and Intensive care unit, where I developed strong clinical skills and deep understanding of patient care. For 5 years, I balanced part-time in health and social care alongside my NHHS role, allowing, me to broaden my expertise in supporting individuals with complex needs. I eventually transitioned permanently into health and social care, taking on leadership role as a unit manager. In this role, I was dedicated to in delivering high=quality standards of care and promoting a person-centred approach and management of staff ensuring compliance with best practises and regulatory requirements, continuously striving to enhance service quality and improve out comes for residents. I have a great passion for Dementia care and End of life ensuring that individual’s receive compassionate dignified and personalised support during their most vulnerable stages in life. In my spare time, I enjoy spending quality time with my family, shopping and participating in sports and outdoor activities.

Leah

Leah Brooker

Job Title: Wellbeing Coordinator Joined: 2023

I have worked as a well-being coordinator for a number of years and loved every second. At University I studied dance and for one of my modules, I looked at how dance can benefit people living with dementia. That was when I knew what career path I wanted to follow. I want to make sure everyone is able to have fun and look forward to what is on our wellbeing programme. Outside of work, I am a member of a dance crew where we have gone to competitions around Europe and are currently working on getting a place in Worlds in America. I also enjoy running and recently completed the Great North Run, which I'm super proud of. Grappenhall Manor is a lovely place to work and I can't wait to spend many more years here.

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