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Grappenhall Manor Care Home

Stockport Road, Grappenhall, Warrington, Cheshire WA4 2WA
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Grappenhall Manor Care Home, Warrington
Grappenhall Manor Care Home, Warrington
Grappenhall Manor Care Home, Warrington

Grappenhall Manor Care Home just outside of Warrington provides a welcoming community for residents. Here, individuality is celebrated and genuine friendships flourish through laughter, purpose and belonging.

Strong ties with local schools, churches, and community groups keep the care home connected to familiar faces and shared traditions, enriching residents daily life.

As part of the Lovett Care family, Grappenhall Manor provides residents with a variety of wellbeing and social activities...  

Care Provided by Grappenhall Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,695From £1,850
Residential Dementia CareFrom £1,695From £1,850
Nursing CareFrom £1,794From £1,850

Nursing Care plus FNC £267.68

Respite stay minimum of 2 weeks - from £1,900 per week.

We do not provide Nursing Dementia Care.

Contact Grappenhall Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Charlotte Sherrocks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Grappenhall Manor Care Home Reviews (63)

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10

Grappenhall Manor Care Home has a Review Score of 10 (9.950) out of 10, based on 38 reviews in the last 2 years. Over all time Grappenhall Manor Care Home has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Linda B (Daughter of Resident) published on 22 April 2024 Submitted via Website
Overall Experience
Mum aged 94 moved into Grappenhall in August 2023 from living in her own home supported by carers. She was mobile and the open setting meant that she could easily navigate between her room to the lounge and dining room and outside.
She became frailer and died at the home in March and we couldn’t have asked for a higher standard of professional or personal care for her, or for us as a family.
While she was mobile she enjoyed trips out and a wide range of activities in Grappenhall.
Mum had a good appetite and enjoyed the meals and the varied choices on the menu. As she became weaker, meals were adapted and the staff were really supportive in ensuring she continued to eat as well as she could.
We were kept well informed of any changes, medical or personal, and involved in decision-making - very relevant for those with PoA.
All visitors said how welcome they were made.

The care and good humour from every staff member helped to make it a special place for us and Mum.

Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care Home

Thank you for taking the time to leave us a fantastic review; we will definitely pass it on to the team.

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Review from E T (Respite Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience

Brilliant! The staff, food (lots of it), and accommodation are just absolutely spot on. Every member of staff I've met has been warm, engaging, approachable, and can't do enough for you. I'm fairly independent so don't take much looking after, however, to see how the staff engages and cares for some of the other residents is heartwarming and has played a big part in my recovery a progress so far. The only problem I've got is that I'll have to leave soon, which I think sums it up. Thank you all.

Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care Home

Thank you for taking the time to leave us a fantastic review; we will pass it on to the team.

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Review from Stephen T (Son of Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience

From the minute Dad arrived, the staff at Grappenhall Manor Care Centre were lovely with him. They were caring/considerate and took time to explain everything he needed to know. Outstanding level of understanding and care.

Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care Home

Thank you for taking the time to leave us a fantastic review; we will definitely pass it on to the team.

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Review from M S (Son of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

My dad was only in the centre for a short time but he was looked after very well.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to complete a review for Grappenhall Manor Care Centre, your feedback is very much appreciated.

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Review from J B (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card
Overall Experience

Grappenhall Manor is a very well-equipped and attractive care centre. The staff on reception, carers and nurses are all welcoming and professional.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to complete a review for Grappenhall Manor, your feedback is appreciated.

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Review from J F (Daughter of Resident) published on 6 February 2024 Submitted via Postal Card
Overall Experience
Never saw manager after first ten minutes.
Room floor often dusty with rubbish also about, especially under bed, plus dirty floor and toilet.
Some staff (carers and nurses) were lovely and helpful, unfortunately not all. My mother did start to settle and engage in activities and was building relationships with some staff which was lovely to see.

Unfortunately, a very mixed bag of an experience.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for your review and I would like to take the opportunity to apologise for your experience during your Mother's stay at Grappenhall Manor. I will discuss your feedback with the team.

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Review from Stanley J (Partner of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Well, my partner has only been in for four days, so it is a bit early to seek my opinion of the home, but from what I have seen, if I needed to place to recover I would love to be patient in Grappenhall Manor Care Centre.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to complete a review, it is appreciated. I will share your feedback with the team.

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Review from Lisa W (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

Cannot put into words how amazing this home is! My mum has been here for a few weeks after a really bad fall. The care and dedication given to all residents is first-class. Nothing is too much trouble. The activities, the food, the dignity and the cleanliness is exemplary. The staff are approachable and Mum said they are amazing with everyone. Cannot thank everyone enough, especially the fact it's been Christmas and New Year. Highly recommend Grappenhall Manor 100%.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to write your review. I will share your feedback with the team who strive hard to deliver high standards of care.

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Review from P B (Son of Resident) published on 18 January 2024 Submitted via Website
Overall Experience

Both of my parents were some of the first residents at Grappenhall Manor. The level of care they received was excellent. Every conceivable measure was taken by the staff to allow them to settle in. Unfortunately, my dad passed away after a few months. The staff were so loving and caring to my mum in the aftermath. She now regards the staff as friends rather than carers. I feel assured that she is in a safe and secure environment where she is happy.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to write such a positive review, staff take pride in the delivery of high standards of care. I will share your feedback with the team. It was a pleasure to support your father.

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Review from Angela G (Daughter of Resident) published on 18 January 2024 Submitted via Website
Overall Experience

From when we first visited Grappenhall Manor, we couldn't believe what a lovely place it is - it feels like a boutique hotel, decorated with style and attention to detail, which helps minimise the feeling of a nursing home. Ever since Mum moved in there, she has received the loveliest and most caring attention from all the staff. At all levels, the carers show genuine concern and even affection for Mum. We couldn't ask for more for our 96-year-old mum. There are even daily events to keep the residents entertained and socialising. This is a difficult time for us all, wanting the best for Mum, and seeing her care needs ever increasing. But I can honestly say I don't think we could have done better for her than arranging for her to move to Grappenhall Manor.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you very much for taking the time to complete a review and such positive comments regarding our home and team who work hard to deliver high standards of care. I will share your feedback with our team.

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Review from Gerry P (Daughter-in-law of Resident) published on 18 January 2024 Submitted via Website
Overall Experience
The staff at Grappenhall Manor are extremely caring and nothing is too much trouble. Staff are proactive in caring for my mother-in-law and all our requests are followed up quickly. There is a great activity program run by very caring staff.
The building is brand new and it feels a bit like a hotel. The gardens are beautiful and there are plenty of quality outdoor furnishings. Attention to detail in the garden shows with bird boxes and hedgehog tunnels.
The building is very accessible, no trip hazards with everything being level. Bathrooms are quite spacious.

Overall, Grappenhall Manor feels like a very safe space for my mother-in-law and I wouldn’t hesitate in recommending it to others. The staff really care, and I always feel welcome here.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time write such a lovely review. The team take a great pride in delivering high standards of care and I will share this feedback.

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Review from Mike P (Son of Resident) published on 18 January 2024 Submitted via Website
Overall Experience

A warm welcome and genuine care for everyone in this lovely place makes me feel good that my mum is in a safe, healthy, caring environment. Great opportunities to join-in with activities and good food mean mum is entertained, involved, and well-fed. There are a lot of smiles from staff, who can’t do enough for residents.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you very much for taking the time to write such a lovely review. We take a great pride in delivering a high standard of care. I will share your feedback with the team.

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Review from Polly P (Daughter of Resident) published on 17 January 2024 Submitted via Website
Overall Experience
Dad came to stay at Grappenhall Manor in a respite bed after a stay in the hospital, wow, what a place. My dad was very nervous stepping through those doors as he’s always lived such an independent life, from the moment we walked in we were welcomed with smiles and positivity. Dad is currently staying on floor one, the staff up there are simply amazing and nothing is too much trouble, Dad is shown care, compassion and empathy. I've only ever seen him be positively encouraged to be the best he can be.
The catering team also need a mention here, the food is always well presented and according to Dad tastes amazing!
The team on there certainly strives to be the best of the 6 C’s.

I would in a heartbeat recommend this home to all. Hopefully, my dad's next step will be home but whatever the outcome is I’m glad he’s experienced such a pleasant stay with you.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to write such a positive review regarding our home and team who work hard to deliver high standards of care. I will share your feedback with the team.

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Review from Judy C (Daughter of Resident) published on 12 January 2024 Submitted via Website
Overall Experience

Mum moved into Grappenhall Manor 6 months ago and has been cared for so well over the whole period, in every aspect. The lounges, dining room, reception and her own room are beautiful and everyone is so kind and friendly, to her and to all the family. Nothing is too much trouble for the staff and the continuity of care (and carers) is comforting for us all. The activities are inclusive and interesting and the lead-up to Christmas and New Year was wonderful with lovely entertainers and parties. My husband and I joined mum at the Christmas party and we all had a lovely time! Unfortunately, mum’s health is declining due to her very advanced age and she is more in need than ever of the amazing levels of care given and that gives us all such peace of mind. Food is good and plentiful. Mum loves homemade soups in particular. Well done to all - from the manager to every level of staff. Thank you.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to write such a lovely review, it's a pleasure to support your Mother and your family. I will share this feedback with the team.

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Review from Linda M (Resident / Service User) published on 10 January 2024 Submitted via Postal Card
Overall Experience
Very comfortable. Feel safe. My care team are excellent.
I could not ask for more. Brilliant. Fast response in everything they do.

Keep me updated.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you very much for taking the time to write such a lovely review, I will share this with our team.

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Review from Susan D (Daughter of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience

Mum has been at the home for three months now and has flourished under the kind care and support supplied by all the staff. Beautiful surroundings, good food, plenty of trips and activities to keep her entertained and engaged with others.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for taking the time to complete a review. I will ensure your lovely feedback is shared with our amazing team members. It's a pleasure to support your mother here at Grappenhall Manor.

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Review from Shirley K (Daughter of Resident) published on 30 October 2023 Submitted via Postal Card
Overall Experience

Grappenhall Manor is a fantastic facility, and it can only be given a five-star out of five-star rating. Beautiful surroundings, friendly, caring staff, great food and spotlessly clean. There are plenty of events and activities for the residents. They couldn't have looked after my mother any better. Thank you.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Home

Thank you for such lovely feedback, which I will share with the team at Grappenhall Manor and for taking the time to complete a review.

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Review from Carrie H (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

My mum moved into Grappenhall Manor Care Centre in May of this year. As a family, we were concerned about how she would cope with the transition. We need not have worried, Mum is loving being there. We haven't seen her so settled and happy for a long time. The staff go above and beyond to create a caring, fun and happy environment. The facilities are excellent and the food is healthy, nutritious and tasty. My mum is very happy there.

Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care Home

Thank you for taking the time to submit a review. I am glad your mum is very happy. Thank you for your kind words regarding our team, I will ensure they are given this feedback.

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Review from Sandra B (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

My mother has been a resident since May 2023 to present. There is nothing negative I can say about Grappenhall Manor, everything is perfect. My mum has the best care in every way. Staff are wonderful. I am updated regularly by the nursing staff regarding my mum's health. Mum is extremely happy and is enjoying joining in the many activities and the regular day trips out to local attractions.

Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care Home

Thank you for taking the time to submit a review. I am glad your mum is extremely happy. Thank you for your kind words regarding our team, I will ensure they are given this feedback.

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Review from Sandra B (Friend of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

On entering the care home I had a very nice welcome from the receptionist and all the staff who I saw. They were very helpful and very polite.

Reply from Dawn Collett, Commissioning Director at Grappenhall Manor Care Home

Thank you for taking the time to submit a review. I am glad you found the staff welcoming and polite. I will ensure they are given this feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Grappenhall Manor Care Home.

Upcoming Events

There are no upcoming events for Grappenhall Manor Care Home.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Lovett Care Ltd
  • 31 Jan 2025Recipient: Lovett Care Ltd
  • 31 Jan 2024Recipient: Lovett Care Ltd

Accreditations

There are no accreditations posted yet for Grappenhall Manor Care Home.

Meet the Team (6)

Charlotte
Charlotte Job Title:Home MangerJoined: 2022

I’m Charlotte Sherrocks, and I have worked in the health and social care since leaving education, qualifying as a registered nurse in 1996. My N.H.S. ward experience was gained in general medicine, trauma and orthopaedics. I also hold a BSc Health and Social Care degree, mentoring, management and clinical qualifications.

I left the N.H.S. and joined the private sector, where I have undertaken roles including that of General Manager, Clinical Services Manager, Clinical Development Nurse and Regional Support Manager. These opportunities have given me a wealth of knowledge and vast experience in the care of older adults. My passion is to deliver high-quality standards and a person-centred, individualised approach to care.

In my spare time, I enjoy spending time with my family, going to the cinema and going to the gym.

Jessica
Jessica Job Title:Deputy ManagerJoined: 2023

I joined Grappenhall Manor when we first opened our doors in 2023, beginning my journey here as a Registered Staff Nurse. Since then, I have been delighted to have accepted the position of Deputy Manager, working alongside our Home Manager, Charlotte.

I am genuinely grateful for the support I’ve received from our residents, colleagues, relatives, and the wider Lovett community throughout this journey.

My career in health and social care began in 2013 as a Care Assistant. I later qualified as a Registered Adult Nurse in 2020, graduating from the University of Salford. Since then, the majority of my post-registration experience has been within nursing home settings - an environment where my commitment and enthusiasm continue to grow.

Our team at Grappenhall Manor is exceptional, and I am proud of the compassionate care and consistent support we provide to our residents, their families, and one another.

Anna
Anna Job Title:Head of Care

Anna is a valued member of our team here at Grappenhall Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Leah
Leah Job Title:Wellbeing CoordinatorJoined: 2023

I have worked as a well-being coordinator for a number of years and loved every second. At university, I studied dance, and for one of my modules, I looked at how dance can benefit people living with dementia. That was when I knew what career path I wanted to follow. I want to make sure everyone is able to have fun and look forward to what is on our wellbeing programme.

Outside of work, I am a member of a dance crew where we have gone to competitions around Europe and are currently working on getting a place in Worlds in America. I also enjoy running and recently completed the Great North Run, which I'm super proud of. Grappenhall Manor is a lovely place to work, and I can't wait to spend many more years here.

Toby
Toby Job Title:Head Chef

Toby is a valued member of our team here at Grappenhall Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Libby
Libby Job Title:Head of Hospitality

Libby is a valued member of our team here at Grappenhall Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

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