Grappenhall Manor Care Home

Stockport Road, Grappenhall, Warrington WA4 2WA
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9.9 53 Reviews
  • Grappenhall Manor Care Home, Warrington
Grappenhall Manor Care Home in Warrington, provides a welcoming home for residents.   

Strong ties with local schools, churches, and community groups keep the care home connected to familiar faces and shared traditions.

As part of the Lovett Care family, Grappenhall Manor provides residents with a variety of social activities to take part in, quality care and delicious, healthy meals to enjoy.
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Care Provided by Grappenhall Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,900 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact Grappenhall Manor Care Home to find out the exact price for your requirements.

Contact Grappenhall Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Grappenhall Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlotte Sherrocks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Grappenhall Manor Care Home Reviews (53)

9.9

Grappenhall Manor Care Home has a Review Score of 9.9 (9.924) out of 10, based on 34 reviews in the last 2 years.
Over all time Grappenhall Manor Care Home has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grappenhall Manor Care Home
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Total of 53, showing 41-53
Review from Mike P (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm welcome and genuine care for everyone in this lovely place makes me feel good that my mum is in a safe, healthy, caring environment. Great opportunities to join-in with activities and good food mean mum is entertained, involved, and well-fed. There are a lot of smiles from staff, who can’t do
enough for residents.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you very much for taking the time to write such a lovely review. We take a great pride in delivering a high standard of care. I will share your feedback with the team.
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Review from Polly P (Daughter of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came to stay at Grappenhall Manor in a respite bed after a stay in the hospital, wow, what a place. My dad was very nervous stepping through those doors as he’s always lived such an independent life, from the moment we walked in we were welcomed with smiles and positivity. Dad is currently staying
on floor one, the staff up there are simply amazing and nothing is too much trouble, Dad is shown care, compassion and empathy. I've only ever seen him be positively encouraged to be the best he can be.
The catering team also need a mention here, the food is always well presented and according to Dad tastes amazing!
The team on there certainly strives to be the best of the 6 C’s.
I would in a heartbeat recommend this home to all. Hopefully, my dad's next step will be home but whatever the outcome is I’m glad he’s experienced such a pleasant stay with you.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to write such a positive review regarding our home and team who work hard to deliver high standards of care. I will share your feedback with the team.
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Review from Judy C (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Grappenhall Manor 6 months ago and has been cared for so well over the whole period, in every aspect. The lounges, dining room, reception and her own room are beautiful and everyone is so kind and friendly, to her and to all the family. Nothing is too much trouble for the staff and the
continuity of care (and carers) is comforting for us all. The activities are inclusive and interesting and the lead-up to Christmas and New Year was wonderful with lovely entertainers and parties. My husband and I joined mum at the Christmas party and we all had a lovely time! Unfortunately, mum’s health is declining due to her very advanced age and she is more in need than ever of the amazing levels of care given and that gives us all such peace of mind. Food is good and plentiful. Mum loves homemade soups in particular. Well done to all - from the manager to every level of staff. Thank you.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to write such a lovely review, it's a pleasure to support your Mother and your family. I will share this feedback with the team.
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Review from Linda M (Resident) assisted by family/friend published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable. Feel safe. My care team are excellent.
I could not ask for more. Brilliant. Fast response in everything they do.
Keep me updated.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you very much for taking the time to write such a lovely review, I will share this with our team.
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Review from Lynda D (Daughter of Resident) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grappenhall Manor is the most amazing place. My mum went in following a period in hospital and was very keen to go back to her own home. However, within two weeks of being there, she'd decided that she most definitely wanted to stay. The staff are all amazing, kind, considerate and thoughtful, the home
itself is beautiful and feels more like a four star hotel! Mum can't wait for mealtimes where she joins everyone in the dining room for delicious freshly prepared food, and to socialise with her new-found friends. Having initially not feeling confident enough to take part in the activities, with a bit of gentle encouragement she now looks at her activity list to see what she'll be doing the next day! As well as being glad that my mum is happy, I also love visiting and am made to feel very welcome. Highly recommended!
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you very much for taking the time to complete this lovely review. I will be sure to share your comments with the team here at Grappenhall Manor.
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Review from Susan D (Daughter of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at the home for three months now and has flourished under the kind care and support supplied by all the staff. Beautiful surroundings, good food, plenty of trips and activities to keep her entertained and engaged with others.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to complete a review. I will ensure your lovely feedback is shared with our amazing team members. It's a pleasure to support your mother here at Grappenhall Manor.
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Review from Shirley K (Daughter of Resident) published on 30 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grappenhall Manor is a fantastic facility, and it can only be given a five-star out of five-star rating. Beautiful surroundings, friendly, caring staff, great food and spotlessly clean. There are plenty of events and activities for the residents. They couldn't have looked after my mother any better.
Thank you.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for such lovely feedback, which I will share with the team at Grappenhall Manor and for taking the time to complete a review.
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Review from Carrie H (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Grappenhall Manor Care Centre in May of this year. As a family, we were concerned about how she would cope with the transition. We need not have worried, Mum is loving being there. We haven't seen her so settled and happy for a long time. The staff go above and beyond to create a caring,
fun and happy environment. The facilities are excellent and the food is healthy, nutritious and tasty. My mum is very happy there.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for taking the time to submit a review. I am glad your mum is very happy. Thank you for your kind words regarding our team, I will ensure they are given this feedback.
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Review from Sandra B (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident since May 2023 to present. There is nothing negative I can say about Grappenhall Manor, everything is perfect. My mum has the best care in every way. Staff are wonderful. I am updated regularly by the nursing staff regarding my mum's health. Mum is extremely happy and is
enjoying joining in the many activities and the regular day trips out to local attractions.
Reply from Alexandra Fairhurst, Commissioning Manager at Grappenhall Manor Care HomeThank you for taking the time to submit a review. I am glad your mum is extremely happy. Thank you for your kind words regarding our team, I will ensure they are given this feedback.
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Review from Sandra B (Friend of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the care home I had a very nice welcome from the receptionist and all the staff who I saw. They were very helpful and very polite.
Reply from Dawn Collett, Commissioning Director at Grappenhall Manor Care HomeThank you for taking the time to submit a review. I am glad you found the staff welcoming and polite. I will ensure they are given this feedback.
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Review from Diana L (Wife of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent two weeks respite care at Grappenhall Manor Care Home. He seemed to settle in well, although he has dementia. The staff all seemed very helpful and friendly, particularly when it came to looking often his diabetic injections etc. The home was new and well decorated, light and airy with
a lovely garden behind it. In all, I felt relieved that my husband was being well looked after and would recommend the care home to anyone who needed it.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you for taking the time to complete such a lovely review, I shall share your positive feedback with the team.
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Review from R I (Son of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went in to Grappenhall Manor for respite care following his discharge from hospital. Immediately from my dad’s arrival at Grappenhall Manor, we were very impressed with the personal nature of the care. The staff soon assessed my dad’s specific needs; in particular his medication, mobility and
nursing requirements. The continuity of care is excellent with staff having knowledge and access to events and medical interventions even if they were not on duty at the time. The staff/resident ratio is very good. The facilities are first-class; new and modern (the centre opened in May 2023). On our visits, my sister and I have had very thorough updates from the staff as well as telephone updates. We’ve been incredibly impressed with Grappenhall Manor and would highly recommend it. It’s been a source of comfort to us that he’s in a safe environment cared for by a professional and high-calibre team, led by the manager, who have a good understanding of his personal circumstances.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you very much for such a wonderful review and positive feedback! I will share this with the team at Grappenhall Manor.
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Review from Debbie C (Daughter-in-law of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Five-star service, the staff are fabulous and so helpful. Couldn't have had a better respite again - 5-star.
Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care HomeThank you very much for your lovely feedback, I will be sure to share this with the team.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Grappenhall Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Grappenhall Manor Care Home is calculated as follows: ( (366 Excellents x 5) + (30 Goods x 4) ) ÷ 396 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grappenhall Manor Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (3)

Charlotte

Charlotte Sherrocks

Job Title: Home Manger Joined: 2022

I’m Charlotte Sherrocks and I have worked in the health and social care since leaving education qualifying as a registered nurse in 1996. My N.H.S. ward experience was gained in general medicine, trauma and orthopaedics. I also hold a BSc Health and Social Care degree, mentoring, management and clinical qualifications.


I left the N.H.S. and joined the private sector where I have undertaken roles including that of General Manager, Clinical Services Manage, Clinical Development Nurse and Regional Support Manager. These opportunities have given me a wealth of knowledge and vast experience in the care of older adults. My passion is to deliver high-quality standards and a person-centred, individualised approach to care.

In my spare time, I enjoy spending time with my family, cinema and going to the gym.

Nothabo

Nothabo Khumalo

Job Title: Deputy Manager Joined: 2024

I have been working in the healthcare sector since 2002, beginning my career as a healthcare assistant. After qualifying as a nurse, I gained extensive experience in the NHS, working in surgical wards and Intensive care unit, where I developed strong clinical skills and deep understanding of patient care. For 5 years, I balanced part-time in health and social care alongside my NHHS role, allowing, me to broaden my expertise in supporting individuals with complex needs. I eventually transitioned permanently into health and social care, taking on leadership role as a unit manager. In this role, I was dedicated to in delivering high=quality standards of care and promoting a person-centred approach and management of staff ensuring compliance with best practises and regulatory requirements, continuously striving to enhance service quality and improve out comes for residents. I have a great passion for Dementia care and End of life ensuring that individual’s receive compassionate dignified and personalised support during their most vulnerable stages in life. In my spare time, I enjoy spending quality time with my family, shopping and participating in sports and outdoor activities.

Leah

Leah Brooker

Job Title: Wellbeing Coordinator Joined: 2023

I have worked as a well-being coordinator for a number of years and loved every second. At University I studied dance and for one of my modules, I looked at how dance can benefit people living with dementia. That was when I knew what career path I wanted to follow. I want to make sure everyone is able to have fun and look forward to what is on our wellbeing programme. Outside of work, I am a member of a dance crew where we have gone to competitions around Europe and are currently working on getting a place in Worlds in America. I also enjoy running and recently completed the Great North Run, which I'm super proud of. Grappenhall Manor is a lovely place to work and I can't wait to spend many more years here.

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