Barchester Hyacinth House

Hello, my name is Kamila and I am the General Manager here at Hyacinth House.

I've been working in the Health and Social Care Sector for the past 20 years. After finishing my higher education in Poland, I was looking for a new adventure and wanted to learn a new language and culture. I felt England was the perfect place to do just that. I feel privileged to be in a job I feel passionate about. I am grateful that my passions have been rewarded with a fulfilling career.

Myself and the amazing team will continue to deliver outstanding care to all our residents, their families and friends. I always strive to make a difference in people’s lives and find it rewarding when I help somebody to live their life to the fullest. For me, this is what working in care has always been about, and I know that I can continue delivering this mission with the support of my wonderful colleagues at Hyacinth House.

Hyacinth House has been extensively refurbished with premium facilities and beautifully designed furnishings. We are very proud of our home and look forward to giving you a warm welcome.

My name is Diana and I am the Deputy Manager at Hyacinth House.

I’m a newly qualified nurse currently working as Deputy Manager. Originally from Portugal, I moved to the UK in 2018 and began my journey in health and social care. Since then, I’ve worked my way up through various roles, gaining valuable experience in elderly care, team support, and person-centred practice.

Completing my nursing degree has deepened my clinical knowledge and strengthened my commitment to delivering safe, compassionate care. I’m passionate about promoting dignity, independence, and wellbeing for older adults, while also supporting the care team to maintain high standards.

I believe in leading by example and creating a positive, respectful environment for both residents and staff. I’m always looking to improve, grow, and learn, both as a nurse and as a leader, so I can continue making a meaningful difference in the lives of those I care for.

I feel lucky to be a part of Hyacinth House, a warm and welcoming home with a great and caring team.

Hi, I’m Jaz. I recently stepped into the role of Administrator as a temp for Maternity cover. I joined as one of the Administration assistants at Hyacinth House in November 2023 after really wanting a new challenge in a fulfilling role.

After spending the last 5 years in car sales, Hyacinth is a welcome change for me, and it’s been great getting to know our lovely residents and guests in the home.

I will be at the reception desk ready to welcome you into our wonderful home with a smile and a cup of tea!

I am a friendly and enthusiastic Activity Coordinator with a passion for working with people and making a positive impact in their lives. I joined Hyacinth House in 2024 as a carer and excited to now be the Activities Coordinator. I have eight years experience in hospitality and three years in floristry. I bring creativity, strong interpersonal skills and a warm welcoming approach to my role. My background has given me the ability to connect with individuals, organise engaging activities, and create meaningful experiences that brighten people’s days. I love inspiring others, fostering a sense of community and bringing joy through thoughtful and inclusive activities.

Hello, my name is Andrew and I am the Head Chef.

I have been a chef for 26 years working in various restaurants in Birmingham and the south of England, I have gained experience in all styles of cooking and most aspects of hospitality from fine dining to cafes including catering at the Olympics for a 1000 cover.

Now I want to give something back by doing my best for the residents, by building relationships and giving them what they want and need, catering for all dietary needs.

My door is always open for any resident or family member to speak with me and advise me on what I can do to make them happy, after all that’s my mission.

My name is Matt and I am the Head of Maintenance here at Hyacinth House.

Together with the rest of the team, I help to ensure the home and the environment is safe for our residents and staff. We are constantly looking for ways to improve so that it is an enjoyable place to live and work in.

My favourite part of the job is assisting new residents set up their rooms in a personalised way, hanging photos, moving furniture, and making the new environment as comfortable and homely as possible.

Hello, my name is Anamaria and I am the Head Housekeeper here at Hyacinth House.

The Housekeeping team and I strive to deliver and maintain the highest level of cleanliness and standards throughout our home each and every day.

Hyacinth House is happy to announce our first Home's Ambassador Eveline.

Eveline has proudly taken on the role with a smile and pride. Eveline said: "Hyacinth House is a beautiful and well-kept home. The care is lovely and the food is amazing. A variety of activities are available for you to join in every day, and you have the freedom to do whatever you like to do. As Home's Ambassador, I will do my duties best I can and I will look forward to welcoming everyone in with open arms".

Hello, my name is Claire, I am the Community Care Lead.

I started my career at Hyacinth house as night senior carer in December 2023. I previously worked in care for nearly three decades and have an NVQ3 in Adult and Social Care. My career started when I provided respite for vulnerable children ranging from 0–17 years. As my own children were getting older, I changed direction and worked with adults. I have worked in both nursing and residential care.

In my spare time, I like to read, bake and swim. I also like walking with my husband and dog Ozzy! Spending time with my children who are now qualified professionals themselves. Plus a little retail therapy, hiking and historical places.

Hyacinth House is such a lovely home. We have caring staff that show so much empathy to ensure our residents are treated as individuals and are genuinely interested and care about each and everyone of them, always with a smile on their faces

Hi, I' Kim, a Senior Healthcare Assistant at Hyacinth House. I joined in March 2025.

I look forward to being a part of this amazing Team, who are dedicated and devoted to providing high standards of care. I feel fortunate to have this opportunity to join Hyacinth House.

I have over 9 years of experience in residential, dementia and nursing care. I have an NVQ level 3 in Health and Social Care. I like to work closely with our Residents, friends and their families and put that at the heart of what I do. I am passionate about my work. I have a cheerful personality, and I think it’s important to put a smile on everyone's face.

Hello, I'm Ben and joined the Hyacinth team as a Care Assistant in July 2023.

Being at Hyacinth doesn’t feel like work, it has a relaxing and friendly environment. Over the last three years, I worked as a care assistant in different sectors and bringing my skills and experience to this role is very exciting.

Treating residents with respect, empathy, dignity and love, are my contributing factors towards enriching resident's lives.

Hello, I am Caroline.

I take great pride in what we offer here at Hyacinth House and bring all I can to my role. Our team is incredible and we operate as a family, this is what you or your loved one can expect when staying with us.

Hi, my name is Roland, but I like to be called Fritz.

I first arrived in the UK in August 2022 and have been dedicated to caring for people ever since. I completed my Bachelor’s degree in the Philippines.

In my spare time, I love to travel, spend time with my loved ones, and stay connected with people. I also enjoy playing badminton and pool during my free time.

I’m proud to be part of Hyacinth House, a helpful, supportive team that welcomes everyone with a big smile.

Hello, my name is Olu and I work as a Care Assistant here at Hyacinth House.

It has been a wonderful experience working here, and I am glad for the insightful experiences I have gained working at this home. The members of staff and residents are warm and beautiful together.

I look forward to continuing to offer quality care and learn from my team.

Hello, my name is Aimee, I am a health care assistant, and I thoroughly enjoy my work here at Hyacinth House.

Originally from the Philippines, I have previously worked as a domiciliary carer. I enjoy helping the elderly and supporting them, which is a big part of our culture back home.

I am proud to be part of the team, delivering high standards of care to our residents each and every day.

With over three decades of experience in the hospitality trade, I bring a wealth of expertise to my role. My culinary journey began at Bournemouth College and my role began as a commis chef I climbed the ladder in diverse hotels, amassing a comprehensive catering background. After 15 years in the kitchen, I transitioned into hospitality management, finding joy in nurturing and guiding my team while ensuring exceptional customer experiences. After another 15 years in management, I felt the pull back to my culinary roots. Barchester has offered me the support to pursue my passion, and I'm thrilled to welcome residents into our splendid abode.

Outside of work, my interests extend to exploring the world. From trekking along the enchanting landscapes of Dorset to embarking on adventures in far-flung locales like the iconic Taj Mahal and the awe-inspiring wonder that is the Great Wall, my love for travel remains constant. Additionally, I find solace in creating delectable dishes, a hobby that harmoniously intertwines with my professional journey.

Hello, my name is Paula and I'm a kitchen assistant here at Hyacinth House.

I love helping to create and serve delicious nutritional food to our wonderful residents. It gives me great pleasure and satisfaction to see them enjoying their dining experience here at Hyacinth House, knowing they are in good company in a beautiful, safe and caring environment.

Hi, I’m Tasha and I’m the hostess at Hyacinth House. I come from a strong hospitality background and love making sure that our residents have the quality fine dining service that they deserve.

I also love crafting and I am looking forward to bringing my love of arts and crafts to Hyacinth House to share with our lovely residents. When I’m not at work, I enjoy spending time with my family and travelling abroad with them whenever we are able.

I am committed to improving the comfort and quality of our resident's stay in any way I can!

Hi, my name is Hannah and I am an administrator. I have come from a caring background so this is an exciting role for me. Looking after people has always been a natural thing for me. I am thrilled to be working for Barchester Healthcare and supporting the team at Hyacinth House.

In my spare time I enjoy spending time at home with my 3 children and bouncy cockapoo! Family time is important to me so coming to Hyacinth House where I get to see and chat to all the lovely residents, feels like a second home and a special place to be. I love working with people and look forward to giving you a warm welcome.

Hello,
I am Louise, I became part of the Admin Team at Hyacinth House in April 2025 after working at a GP surgery.
I am married with 3 children and a grandson and we all love spending time together.
I love working here with our residents and staff, it feels like one happy family. I am looking forward to continue delivering high standards of customer care to our residents and visitors.

Hello, my name is Marina, I am working as a Care Assistant and as a Housekeeping Assistant at lovely Hyacinth House.
I am very happy to work here with a great team and with residents. I have many years of experience in Health Care, and I have been enjoying supporting elderly people and learning about their lives. I feel fulfilled in my role.