Claremont Manor Care Home

Grebe Row, Dawlish EX7 0HY
Review Us
9.9 31 Reviews
  • Claremont Manor Care Home, Dawlish
Claremont Manor, situated in the beautiful seaside town of Dawlish, is a brand-new, purpose-built, luxury care home offering personalised residential, dementia and nursing care.

The stunning interior has been carefully tailored to the needs of individuals and offers spacious and unique modern facilities, some you may not expect from a care home.

There are elegant restaurants in which to enjoy delicious seasonal freshly cooked cuisine. The Hug on a Plate Hospitality programme will ensure everyone will enjoy fine dining and home cooked meals in equal measures.

There is a More… Lifestyle programme that offers a lifetime promise to always put happiness and wellbeing at the heart of everything, supporting people to maintain their hobbies and interests whilst also having the opportunity to try new ones.

Life at Claremont Manor will offer an exciting new chapter, one where you’ll live a fulfilled life, whilst enjoying a true sense of community and belonging.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £2000

Prices are subject to an individual care needs assessment and the type of room and services chosen.

These prices are only a guideline, please contact Claremont Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Carla Bowman (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (59)
  • Couples/Companion Rooms with ensuite Wet Room (6)

Parking

  • Car park with EV charging and disabled parking spaces.

Claremont Manor Care Home Reviews (31)

Total of 31, showing 1-20
9.9

Claremont Manor Care Home has a Review Score of 9.9 (9.929) out of 10, based on 31 reviews in the last 2 years. Over all time Claremont Manor Care Home has 31 reviews.

Overall Experience

  • 29
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Date Published

31
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25
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Review from Fiona M (Daughter of Resident) published on 8 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention that my father and our entire family received was second to none. Everyone at Claremont Manor went 'Beyond the Call of Duty.'
During his last year my father needed more and more nursing care which the home was more than able to provide. They could administer all his medication
and the doctor on call was so kind too.
Claremount Manor's facilities are state of the art, the meals were delicious - we often ate with him - and they had a purpose built Art Deco cinema which being a retired film editor and director, he loved.
We were always kept in the loop and the monthly time table of activities and events was sent to us. My father particularly loved the visiting Alpacas and tiny horses.
We are so grateful for the dedication of the staff and the friendliness and help from the two ladies (with the same name) and from the manager, who couldn't have been kinder or more helpful.
I would recommend Claremount Manor to anyone. It is an outstanding care and nursing home!

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you so much for your kind review Fiona. It was a pleasure to have your father living with us, he is missed by us all and still spoke about often. We wish you and the family all the best for the future.

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Review from C C (Daughter of Resident) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A sincere thank you to everyone at Claremont Manor for creating such a warm, welcoming, calm, happy and friendly home. Professionally I have visited lots of Nursing and Care Homes over the last 30years and I can honestly say that Claremont Manor really stands out and is above and beyond any others I
have visited or worked within.  It's not only the environment, which is outstanding with all the little touches - fresh flowers, freshly made cakes and delicious food etc, but really importantly the staff make it such a pleasure to visit. All of the staff deserve a big thank you and a special mention. From the lovely receptionist - so welcoming and helpful. To all the nurses, activity, care and support staff who are always so helpful, kind, warm with a fun sense of humour thrown in! We knew this transition from independent living to a Care Home would be difficult for our parents - but are amazed at how they have settled. They are so appreciative of being looked after so well. Thank you.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thankyou for such a touching review, your kind words mean the world to us and I will be sure to pass them on to the team. It is pleasure to have your parents living with us. Thanks again.

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Review from Charlotte M (Sister of Resident) published on 3 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the Manager and all the staff at Claremont Manor for everything they have done to make my sister and brother-in-law welcome and feel at home. Moving into a care home was a huge transition for them but it has all gone smoothly and the staff are extremely caring and willing to listen.
The home itself is spacious, clean, welcoming and the food is excellent. Our whole family have been made to feel ;part of the family' and I have nothing but good things to say. Thank you.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for taking the time to leave us a review. We are pleased they are so settled and able to continue their journeys together - they are a wonderful couple.

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Review from C B (Wife of Resident) published on 30 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is being very well looked after, and I would have no hesitation recommending the Claremont Manor Care Home.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review, I am delighted that you are happy with the care your husband receives. Thanks again.

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Review from L P (Granddaughter of Resident) published on 18 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been in Claremont Manor since November. We have always been so welcome as a family. Every member of the team is incredibly caring and compassionate. They always take the time to chat to us, provide updates and show genuine kindness - not just to my grandad but us as a family. The home
itself is amazing, clean, comfortable and thoughtfully run. He is very happy, settled and safe at Claremont, and he regularly compliments how well he is looked after. Seeing him so content and well cared for gives us great peace of mind. We can't thank the team at Claremont enough for all they do.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

What a lovely review, thank you for your kind words. I will pass them on to the team. Your grandad is a gem!

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Review from R R (Resident) published on 13 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Place is excellent. Really great. I've been living here since September 2024 and we have good fun. I didn't want to leave my home, but I'm glad I came here now. Lovely food, plenty of activities, and I'm very comfortable in my room.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for leaving us a lovely review, it is a pleasure to have you living with us!

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Review from Paul M (Power of Attorney of Resident) published on 10 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I maintained Power of Attorney for one resident and was a close friend/support for their partner who became a short term resident for end of life care.


Thus, my experience of Claremont was for several times a week over approximately 9 months and the friendliness and assistance afforded by the front

desk staff on every visit was indicative of all that was to follow.

The Care taken in settling both in was welcomed immensely and the openness with which residents needs, desires, wants and even complaints were elicited and handled indicated to me a confident and very professional establishment.


Management Staff were active in the daily support and care for residents also and the manner of general care/support staff was personable, professional and essentially empathetic.


In difficult circumstances for both friends, staff maintained a compassionate persona at all times and all infused with no little humour along the way.


Thank you all.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review. They are both sorely missed by the team here at Claremont Manor, we have fond memories that we will always cherish. Thanks again.

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Review from Ruth W (Niece of Resident) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find staff helpful and cheerful. The whole home is spotlessly clean. I know my Aunt is well looked after here.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review, it is a pleasure to have your Aunt living with us. Thanks.

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Review from Christine S (Sister-in-law of Resident) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always most welcoming. We really do feel at home here ourselves.
Caring for Dementia patients is difficult for all of us & we feel to be part of the team. We are kept well informed & feel well supported when our visits to our loved ones have proved a bit distressing.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review. We are proud of the community we have created here at Claremont and look forward to your visits. Thanks again.

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Review from Ann S (Husband of Resident) published on 1 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review of Claremont Manor has been very satisfactory. The staff are very caring and cheerful. The residents are encouraged to be engaged on different projects but are not pushed if they do not require to do so. All food is 'home' cooked and there is always of choice. Everyone is treated with the
utmost dignity. I would definitely recommend to others.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review. It is our pleasure to care for your husband, it is an added bonus that we get to see you everyday too!

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Review from M H (Partner of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff at Claremont Manor, my partner passed away in the early hours on Tuesday morning, her family was by her side and myself, it's possibly the hardest thing I've done.
The staff were outstanding, and a big thanks go to the night girls.
It's been a terrible time for the
family and me, but with understanding staff made things a little easier.
God bless the manager and all the staff.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for taking the time to write a lovely review at such a difficult time. It is our pleasure to be able to offer support and comfort to yourself and the family whilst caring for your partner. We wish you all the best, take care of each other. Katy.

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Review from Sylvia C (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Claremont Manor team have been really helpful and friendly. They gave my mum and other residents personal Christmas presents which shows a level of individual care. The food is excellent and the atmosphere over Christmas with all the events was amazing. As a daughter who has a close relationship
with her mum, I couldn't recommend anywhere better. Thank you!

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your lovely review, we had such a lovely Christmas didn't we! It is our pleasure to care for your wonderful mum.

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Review from M C (Son of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Claremont Manor is a home built especially for the needs of older people and people in need of care. It was refreshing to see the quality of the design that made life easier for service users, their visitors and of course staff.
My parent moved into the home and it immediately felt like they were
being well cared for both physically and mentally.
Staff at the home went above and beyond to make sure some of the visitors who have disabilities were able to visit and were comfortable in their visit.
My parent was able to take part and experience the wide range of activities that take place at Claremont Manor, important in making them feel part of a community at the home.
The kindness, sensitivity and professionalism of the staff is outstanding.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review, it has been a pleasure to care for your parent and your family members.

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Review from E R (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite all our concerns, mum settled in quickly and is very happy.
Claremont Manor Care Home is a beautiful environment made more so by its special staff who go out of their way to stop and chat whenever they see a resident.
The rooms are spacious and comfortable - kept spotlessly clean as are all
areas.
Food is served (for those who choose to go there) in a welcoming dining room and offers a good variety.
The activities team put on a varied and engaging programme.
We are delighted to have found such a perfect, caring environment for mum and grateful to all who show her so much love.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your lovely review. Your mum is very special to all of us and an absolute pleasure to care for.

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Review from Cathy E (Wife of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never met such a friendly, welcoming and caring bunch of people who consistently do their best to look after my husband and brighten his day. He needs help to do everything and cannot speak, but this isn't a problem for them or him. I visit daily and am sure that he is in the best possible place
for him.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your very kind review. It's a pleasure to have your husband living with us and we enjoy making him smile!

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Review from S G (Wife of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with my husband's care at Claremont Manor Care Home. The staff have all been very professional, kind and caring. This has made a difficult time much easier to cope with. My husband is happy that he is in the right place for his nursing needs and he feels safe and secure. The
manager and staff pay attention to detail and are meticulous in his care. The food is excellent and varied. His room is bright, airy and comfortable for him, and his visitors. Our dog is welcome to visit, which is a great comfort.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review. We are pleased to be providing a safe and comfortable space for all of the family, dog included!

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Review from Judith E (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff unfailingly pleasant and helpful and always welcoming to visitors.
The home environment is lovely - excellent facilities, excellent food and attentive care.
I am very happy with the care mum is receiving.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your review and trusting us with your mothers care needs. She's a lovely lady and become a valued member of our community.

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Review from Amanda F (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has now been in Claremont Manor for five months. During that time the number of occupants has grown considerably and, at times, there have been some teething problems. However, all through this time all the staff have been caring and supportive. It is great for me to know that mum is being
looked after so well and gives me peace of mind. The staff are also very friendly when any of the family visit and are accommodating of all the family including the great grandchildren and the dogs! As a new home all the facilities are excellent and the staff encourage the residents to participate in various activities. I couldn't ask for a better place for mum to spend her twilight years.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for the lovely review, your mother is a special lady and it's been a joy to have her living with us. We particularly like the furry visitors too!

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Review from Catherine Y (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Claremont Manor Care Home for several months now. She was initially very resistant to any sort of support and still speaks about going home but we can tell that she responds positively to all the caring and lovely staff.
She joins in with activities and trips and actually socialises
now.
The staff are very friendly, approachable and compassionate. They have communicated well with family and welcomed us in too. The range of activities and visitors to Claremont is tremendous and the care provided is exemplary.
The environment is lovely and dining facilities and food are brilliant. It is very reassuring to know that mum is not only cared for well, but with affection and a real understanding of the complexities of dementia.
Our thanks go to all the staff in every capacity who all contribute to making this home from home.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your very kind review, your mum has settled so well and made some lovely friendships. She is a pleasure to have living with us.

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Review from G E (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care received by all staff. Even through difficulties, staff are very competent, warm and knowledgeable, they have welcomed us as a family where nothing is too much trouble. Senior staff and management are professional and on the ball. The setting is clean and luxurious. Service users are
involved with food and drink choices and preferences, this is so important!
Activities are available daily service users are encouraged to join in and respected with their choice if declined.
Overall I would recommend Claremont Manor Care Home as a care home, I wouldn't
want my dad to be anywhere else with his needs.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you for your kind review, we are really pleased that your dad is happy and settled here and it is always a pleasure to see the family. Thanks again.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Claremont Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Claremont Manor Care Home is calculated as follows: ( (343 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 367 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Claremont Manor Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (6)

Carla

Carla Bowman

Job Title: Care Home Manager

Joined: 2023

Carla is a registered nurse who started her career in the NHS thus has experience in Cardiology, Intensive Care and Accident and Emergency nursing.


Carla left the NHS to join the private sector, exploring forensic nursing and other independent care providers to include a large independent hospital.


Carla clearly communicates her passion to provide high standards of quality care is always at the forefront of her role. Carla is an experienced Registered Manager and has developed good relationships with CQC inspectors, Safeguarding Teams and Local Authorities, and prides herself on developing an open and transparent culture within her team. Carla evidences her excellent leadership and managements skills in her experience in turning around several CQC rated inadequate services to good.


We are delighted to have Carla as our Care Home Manager.

Julie

Julie Jarvis

Job Title: Deputy Manager (RGN)

Joined: 2025

Julie is a local resident, born and educated in Torquay and completed her nurse training at Torbay Hospital. Her career has taken various paths, predominantly supporting the most vulnerable in society and the older population.


Julie has been a Clincal Development Nurse for another large private care home provider and is a qualified nurse prescriber. She brings a wealth of knowledge and experience and we are so pleased to have her on our team.

Katy

Katy Ullah

Job Title: Customer Relations Manager

Joined: 2024

Hello, I’m Katy Ullah, the Customer Relations Manager at Claremont Manor. I’m delighted to be part of this incredible care home team, that provides outstanding facilities for our community.


I'm here to support you and your family, during what is often a difficult time. Whether you are future planning, or in a crisis, I will try my best to help guide you through the care home journey.


For questions or to schedule a tour, feel free to email me or give me a call.

Eve

Eve Venckute

Job Title: Hospitality Services Manager

Joined: 2023

Eve is an experienced Guest Relations and Hospitality Manager, with an eye for detail. She sets high standards within our home and always has our residents best interests at heart.

Ginny

Ginny B

Job Title: Receptionist

Joined: 2024

When you arrive at Claremont Manor, you are likely to be greeted by our lovely receptionist Ginny.


Ginny is a wonderful member of our team, much loved by residents and their families.

Lottie

Lottie Redfern

Job Title: Lifestyle Co-ordinator

Joined: 2024

Our lovely Lottie is a firm favourite amongst the residents in our home.
She is a huge asset, she takes the time to get to know every resident, what their likes and dislikes are, and always strives to fulfil their requests!


With her bubbly personality, and empathetic nature, we couldn't wish for a better person to be entertaining our residents. She creates a lifestyle program full of meaningful activities, linking in with community groups too.

Frequently Asked Questions about Claremont Manor Care Home

What types of Care is Claremont Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Claremont Manor Care Home have?

There are 59 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Claremont Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Claremont Manor Care Home to the centre of Dawlish?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Manor Care Home to verify any information. View our terms and conditions. Claremont Manor Care Home has an Enhanced Service - more info.