Claremont Manor Care Home

Thank you.

If there is such a thing in your group, the dementia ambassador should be awarded employee of the month.

I would recommend Claremount Manor to anyone. It is an outstanding care and nursing home!

A sincere thank you to everyone at Claremont Manor for creating such a warm, welcoming, calm, happy and friendly home. Professionally I have visited lots of Nursing and Care Homes over the last 30years and I can honestly say that Claremont Manor really stands out and is above and beyond any others I have visited or worked within. It's not only the environment, which is outstanding with all the little touches - fresh flowers, freshly made cakes and delicious food etc, but really importantly the staff make it such a pleasure to visit. All of the staff deserve a big thank you and a special mention. From the lovely receptionist - so welcoming and helpful. To all the nurses, activity, care and support staff who are always so helpful, kind, warm with a fun sense of humour thrown in! We knew this transition from independent living to a Care Home would be difficult for our parents - but are amazed at how they have settled. They are so appreciative of being looked after so well. Thank you.

I cannot thank the Manager and all the staff at Claremont Manor for everything they have done to make my sister and brother-in-law welcome and feel at home. Moving into a care home was a huge transition for them but it has all gone smoothly and the staff are extremely caring and willing to listen. The home itself is spacious, clean, welcoming and the food is excellent. Our whole family have been made to feel ;part of the family' and I have nothing but good things to say. Thank you.

My husband is being very well looked after, and I would have no hesitation recommending the Claremont Manor Care Home.

My grandad has been in Claremont Manor since November. We have always been so welcome as a family. Every member of the team is incredibly caring and compassionate. They always take the time to chat to us, provide updates and show genuine kindness - not just to my grandad but us as a family. The home itself is amazing, clean, comfortable and thoughtfully run. He is very happy, settled and safe at Claremont, and he regularly compliments how well he is looked after. Seeing him so content and well cared for gives us great peace of mind. We can't thank the team at Claremont enough for all they do.

I maintained Power of Attorney for one resident and was a close friend/support for their partner who became a short term resident for end of life care.

The Care taken in settling both in was welcomed immensely and the openness with which residents needs, desires, wants and even complaints were elicited and handled indicated to me a confident and very professional establishment.

Management Staff were active in the daily support and care for residents also and the manner of general care/support staff was personable, professional and essentially empathetic.

In difficult circumstances for both friends, staff maintained a compassionate persona at all times and all infused with no little humour along the way.

Thank you all.

I always find staff helpful and cheerful. The whole home is spotlessly clean. I know my Aunt is well looked after here.

Caring for Dementia patients is difficult for all of us & we feel to be part of the team. We are kept well informed & feel well supported when our visits to our loved ones have proved a bit distressing.

My review of Claremont Manor has been very satisfactory. The staff are very caring and cheerful. The residents are encouraged to be engaged on different projects but are not pushed if they do not require to do so. All food is 'home' cooked and there is always of choice. Everyone is treated with the utmost dignity. I would definitely recommend to others.

God bless the manager and all the staff.

The Claremont Manor team have been really helpful and friendly. They gave my mum and other residents personal Christmas presents which shows a level of individual care. The food is excellent and the atmosphere over Christmas with all the events was amazing. As a daughter who has a close relationship with her mum, I couldn't recommend anywhere better. Thank you!

The kindness, sensitivity and professionalism of the staff is outstanding.

We are delighted to have found such a perfect, caring environment for mum and grateful to all who show her so much love.

I have never met such a friendly, welcoming and caring bunch of people who consistently do their best to look after my husband and brighten his day. He needs help to do everything and cannot speak, but this isn't a problem for them or him. I visit daily and am sure that he is in the best possible place for him.

I have been very pleased with my husband's care at Claremont Manor Care Home. The staff have all been very professional, kind and caring. This has made a difficult time much easier to cope with. My husband is happy that he is in the right place for his nursing needs and he feels safe and secure. The manager and staff pay attention to detail and are meticulous in his care. The food is excellent and varied. His room is bright, airy and comfortable for him, and his visitors. Our dog is welcome to visit, which is a great comfort.

I am very happy with the care mum is receiving.

My mother has now been in Claremont Manor for five months. During that time the number of occupants has grown considerably and, at times, there have been some teething problems. However, all through this time all the staff have been caring and supportive. It is great for me to know that mum is being looked after so well and gives me peace of mind. The staff are also very friendly when any of the family visit and are accommodating of all the family including the great grandchildren and the dogs! As a new home all the facilities are excellent and the staff encourage the residents to participate in various activities. I couldn't ask for a better place for mum to spend her twilight years.

Our thanks go to all the staff in every capacity who all contribute to making this home from home.