Claremont Manor Care Home

Grebe Row, Dawlish EX7 0HY
Review Us
9.9 44 Reviews
  • Claremont Manor Care Home, Dawlish
Claremont Manor, situated in the beautiful seaside town of Dawlish, is a purpose-built, luxury care home offering personalised residential, dementia and nursing care.

The stunning interior has been carefully tailored to the needs of individuals and offers spacious and unique modern facilities, some you may not expect from a care home.

There are elegant restaurants in which to enjoy delicious seasonal freshly cooked cuisine. The Hug on a Plate Hospitality programme will ensure everyone will enjoy fine dining and home cooked meals in equal measures.

There is a Lifestyle programme that offers a lifetime promise to always put happiness and wellbeing at the heart of everything, supporting people to maintain their hobbies and interests whilst also having the opportunity to try new ones.

Life at Claremont Manor will offer an exciting new chapter, one where you’ll live a fulfilled life, whilst enjoying a true sense of community and belonging.

Care Provided by Claremont Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1854
  • Self-Funded Nursing Dementia Care: from £1954

Prices are subject to an individual care needs assessment and the type of room and services chosen.

These prices are only a guideline, please contact Claremont Manor Care Home to find out the exact price for your requirements.

Contact Claremont Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Claremont Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Carla Bowman (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (59)
  • Couples/Companion Rooms with Ensuite Wet Room (6)

Parking

  • Car park with EV charging and disabled parking spaces.

Claremont Manor Care Home Reviews (44)

9.9

Claremont Manor Care Home has a Review Score of 9.9 (9.936) out of 10, based on 44 reviews in the last 2 years.
Over all time Claremont Manor Care Home has 44 reviews.

Overall Experience
  • 42
  • 2
  • 0
  • 0
  • 0
Date Published
  • 44
  • 15
  • 24
  • 44
  • 0
Reviewer Connection to Claremont Manor Care Home
  • 19
  • 7
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from John K (Brother of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been in Claremont Manor since April. We have been very impressed with the whole experience, from initial visits to her moving in. All members of staff have been very professional, friendly, and supportive to both my sister and her wider family. The facilities are superb and the attention
to detail in all aspects of the service are fantastic. Thank you for your ongoing support.
Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care HomeThank you for your positive review, it is a pleasure to have your sister here with us, and has been lovely to get to know the wider family too. Thank you again.
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Review from William K (Brother of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my sister arrived at Claremont Manor. in April The care, kindness, and efficiency given to Jennifer since her arrival have far exceeded our expectations and hopes.
Thank you all for looking after my sister so well and relieving the worry of the family.
Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care HomeThank you for your lovely review, it is a pleasure to have your sister here with us, and it has been wonderful to get to know your family too.
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Review from A B (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94-year-old Mother has been a resident for 6 weeks. I can't praise the staff enough in all departments for their care, compassion for my Mum, and their support for me.
Claremont feels like a family environment for residents and family members everything is 5-star Care, Food, Housekeeping, and Activities.
Every detail of the way Claremont has been designed to give the residents a happy safe and fulfilling life.
Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care HomeThank you for such a wonderful review, it means so much to our team to receive such lovely comments. We strive to create a loving, family environment and I'm pleased you feel that too. Thank you.
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Review from John Noel S (Brother of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister suffers from Alzheimer's Disease, she is now 90 years old, a widow, and a retired senior teacher. Over the last few years, she has had short periods of respite care in several other homes as well as one longer period, just before Claremont Manor. My sister was, I think, the first client to
move into Claremont Manor in April and benefitted from the extra, rather special level of care she received.
Claremont Manor is a very impressive home and I cannot imagine being able to find any alternative that provides anything like a similar level of care to that which my sister is receiving. She is incontinent and also gets frequently very confused - trying hard to hold on to her past as well as make sense of the present. She is sometimes quite bossy and assertive but the staff team seems to quite like her. The staff were also quickly aware of the onset of infection and coped well with her reluctance to take medication. She has now fully recovered. Thank you all.
Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care HomeThank you so much for the review of our home, it has been lovely to have your sister here since day 1! We are pleased that you are happy with the care that she is receiving and it is always such a pleasure to see you and your family here. Thank you once again.
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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Claremont Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Claremont Manor Care Home is calculated as follows: ( (485 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 516 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claremont Manor Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (9)

Carla

Carla Bowman

Job Title: Home Manager (RGN) Joined: 2023

Carla is a registered nurse who started her career in the NHS and thus has experience in Cardiology, Intensive Care and Accident and Emergency nursing.


She left the NHS to join the private sector, exploring forensic nursing and other independent care providers, including a large independent hospital.


Carla clearly communicates that her passion to provide high standards of quality care is always at the forefront of her role.


She is an experienced Registered Manager and has developed good relationships with CQC inspectors, Safeguarding Teams and Local Authorities, and prides herself on developing an open and transparent culture within her team. Carla evidences her excellent leadership and management skills in her experience in turning around several CQC-rated inadequate services to good.


We are delighted to have Carla as our Care Home Manager.

Julie

Julie Jarvis

Job Title: Deputy Manager (RGN) Joined: 2025

Julie is a local resident, born and educated in Torquay and completed her nurse training at Torbay Hospital. Her career has taken various paths, predominantly supporting the most vulnerable in society and the older population.


Julie has been a Clincal Development Nurse for another large private care home provider and is a qualified nurse prescriber. She brings a wealth of knowledge and experience and we are so pleased to have her on our team.

Katy

Katy Ullah

Job Title: Customer Relations Manager Joined: 2024

Hello, I’m Katy Ullah, the Customer Relations Manager at Claremont Manor. I’m delighted to be part of this incredible care home team that provides outstanding nursing care and luxury facilities for our local community.


I'm here to support you and your family during what is often a difficult time. Whether you are future planning or in a crisis, I will try my best to help guide you through the care home journey.


For questions or to schedule a tour, feel free to email me or give me a call.

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Louise O'Sullivan

Job Title: Hospitality Services Manager Joined: 2026

Louise is new this year to Claremont Manor, but she brings plenty of knowledge and experience to the role. With a proven background within the luxury care home market, we are delighted to welcome her to the team!


Louise has an eye for detail and sets high standards within our home; she always has our residents' best interests at heart.

Lottie

Lottie Corrick

Job Title: Lifestyle Co-ordinator Joined: 2024

Our lovely Lottie is a firm favourite amongst the residents in our home.
She is a huge asset, she takes the time to get to know every resident, what their likes and dislikes are, and always strives to fulfil their requests!


With her bubbly personality and empathetic nature, we couldn't wish for a better person to be entertaining our residents. She creates a lifestyle program full of meaningful activities, linking in with community groups too.

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Shauna Bleir

Job Title: Business Administrator Joined: 2025

Shauna started her Claremont journey as a receptionist and is now our business administrator.


She can assist you with any payment queries, contracts, invoices and much more.

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Joanne

Job Title: Receptionist Joined: 2024

When you arrive at Claremont Manor, you are likely to be greeted by our lovely receptionist, Jo.


Jo is a wonderful member of our team, much loved by residents and their families.

Vikki

Vikki Ames

Job Title: Receptionist Joined: 2024

The lovely Vikki is here to greet you at reception with a smile.
She will do her best to assist you in any way she can.


Vikki joins our reception team with a wealth of experience, including customer service and care work. She was previously a much-loved Healthcare Assistant here in the home, before moving across to join the admin team.

Leigh

Leigh Williams

Job Title: Maintenance Joined: 2024

The lovely Leigh is always on hand, ensuring our building is safe and sound. He also provides fire safety training to our team.


He ensures our residents have everything they need, from phone lines to hanging pictures on the wall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Manor Care Home to verify any information. View our terms and conditions. Claremont Manor Care Home has an Enhanced Service - more info.