Egerton Manor Care Home

The recent changes in management are very well received and I feel confident that the home will be in safe hands and the residents will continue to experience high quality care.

My Mum received fantastic, thoughtful care on the second floor whilst recovering from a hospital admission. All staff were a credit to Egerton Manor and she particularly enjoyed the food. Great liaison with family too.Thank you

What a wonderful home. All the staff, whatever your needs, are there for you. Very professional and I want to thank them for the kindness they showed. This is more than a home. Every day activities going on, trips, you are never alone. The company of other people. They go above and beyond, and you won't find another home (hotel). 5 stars plus. Exceeded my hope for the future. First class.

The staff were very attentive and helpful at most times. Unfortunately for my aunt, there were too many curry/spicy food meals which my aunt does not like, as indeed many older people do not, with only limited alternatives available.

I have had two longish periods of respite care this year at Egerton Manor, both of which were excellent in every way. I have felt cared for and consulted at all times by staff who are a skilled and forever cheerful bunch of colleagues. Egerton Manor is a very welcoming and supportive environment. No one can really know exactly what is expected when they are looking for this kind of living support, whether it be temporary or permanent, but I have been very happy with my decision to choose Egerton and would have no hesitation in recommending it to anyone.

One lady makes a lovely cup of tea. Lovely nursing home, very modern, clean and a joy to visit. Knowing residents are being well cared for takes a weight off our minds.

My aunt has been living at Egerton Manor for over 6 months. She loves the accommodation and is extremely happy with the staff and the care she receives. All the family and friends who visit her have commented on the cleanliness, the wonderful facilities and friendly and helpful staff. We couldn't ask for a better environment for her and we are delighted to see her happy and thriving.

Mum has been at Egerton Manor for over a year now and talks of it as "home". The facilities are lovely and certainly not institutional. Her nursing needs and personal care are being very well met and she especially loves her visits to the in-house hairdresser! The staff are approachable and caring; always ready to discuss Mum's needs and preferences and really seem to understand her. They organised a lovely tea party for her recent birthday and it was a pleasure to see the camaraderie between staff and residents. The manager has a great open-door policy. She is readily on hand to talk things through, offer advice and reassurance and I appreciate her immediate responsiveness to any e mails and calls. Taking on the difficulties and stresses of ageing is not easy but I appreciate all that Egerton Manor does to help my Mum manage and look after her. I never like saying goodbye at the end of my visits but am reassured that I am leaving Mum in caring and professional hands. Thank you.

I am always met by the pleasant ambience of Egerton Manor whenever I visit. The staff of course provided this and never seems too tired to give assistance. They at the same time provide caring in a creative atmosphere which would be hard to replicate. The residents are obviously happy to spend the autumn of their years here which is everything.

A beautiful home with professional and caring staff. Facilities are excellent and, whilst dad's mobility has declined, the staff ensure he can still be part of the activities in the lounge or dining room. Food is always of a very high standard and the staff are always encouraging of close family joining dad for lunch or dinner. I wouldn't hesitate to advising the home to anybody looking for a home for their loved ones.

From the first meeting with the manager to mum moving in, all the staff have been lovely, pleasant, efficient and extremely helpful in bringing in mum's life belongings and trying to get her settled into a new way of life. The facilities are brand new and very tasteful, mum loves the underfloor heating - no drafts! Overall an amazing bunch of staff all there to make mum's life a little easier.

Absolutely fantastic, you wouldn't want anymore, all my mother can keep saying is "It's beautiful" (and she's right). I actually look so much forward to seeing Mum, not only that she is my mother but it's like we are having a ladies' (coffee) drink out (like old times). The staff are so caring and very approachable as is the management too. Mum is kept so clean and all her needs are attended to. The food well, it's so fantastic, if she doesn't like what's on the menu they will make what she wants (and they do), like a first-class hotel giving a very homely atmosphere, I could live there myself, anytime.

Dad has not been able to take advantage of the activities as yes. He has little to no feeling in his finger hence I am filling out this on his behalf. Dad has not had long in this care home however the care he is receiving so far has been great. He has been treated respectfully the staff are busy despite this have found the time to chat with him and make him feel welcome. Very happy so far.

We (my family) and my father's friends are really pleased that we found what we believe to be an excellent location for my father's remaining years.

During the eight months that Dad was a resident at Egerton Manor until his death, we felt that he received excellent care and was treated with dignity. He built up good relationships with the staff. Facilities were clean and well-kept. There were one or two occasions where the staffing did not appear to be adequate in that the five-minute on-call waiting time that we were assured of was exceeded. There were also some issues with communication between the care home and us as relatives.

Egerton Manor has excellent staff who are caring and 100% committed to the residents. I would recommend this care home and I feel it is 5-star. I come away feeling confident that my mum is getting the best care.

I found the staff all very bright, cheerful and very attentive with my mum. Mum is bedridden at the moment, but gets lots of bright visits from the staff, making sure she is comfortable and trying to persuade her to eat more. Her medical care is very attentive and very informative to me. All-round, I find the care for my mother here is absolutely first class. Thank you to everyone.

The staff are so welcoming to me and ultra caring for mum's needs. The management of the home are always approachable and pleasant to interact with. My mum loves it here and feels very much at home. The food is great and whilst my mum doesn’t take part in most of the activities, it’s clear to see, from other residents, that they are stimulated and entertained every day. A 5-star rating from me!

After viewing a number of care homes I was told about Egerton Manor Care Centre and visited the next day. I was immediately impressed with the friendliness of the staff the cleanliness and the quality of the surroundings. Being newly opened meant there was a space for mum and she has since moved in. After just 6 days I sensed she was happy, being well looked after and eating very well. The staff are attentive and the residents seem very satisfied. We as a family are very happy with Egerton House and feel relieved that mum is being well cared for.