






The Waterside Care Home in St Helen's, Merseyside is an award winning care home known for high standard and exceptional care facilities.
Offering compassionate, respectful and high quality care from trained staff, the care home offer people the care they need. This is based on a detailed assessment of each individual's care needs which also takes into account their wishes, needs, personal interests and hobbies. Families are partners in...
The Waterside Care Home in St Helen's, Merseyside is an award winning care home known for high standard and exceptional care facilities.
Offering compassionate, respectful and high quality care from trained staff, the care home offer people the care they need. This is based on a detailed assessment of each individual's care needs which also takes into account their wishes, needs, personal interests and hobbies. Families are partners in that journey, with clear ways to stay connected and reassured. Here, excellence in care is matched by everyday kindness, attentiveness and respect.
As proud winners of Best Interior Design at The Healthcare Awards 2026, Waterside Care brings a contemporary elegance, where residents are greeted with warmth and laughter. There are a selection of lounging areas, dining areas and activities to choose from, as well as a beauty salon offering haircuts, manicures and more where residents leave feeling confident.
Care Provided by The Waterside Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Waterside Care Home to confirm what's included and get a personalised quote:
Nursing Care plus FNC £267.68
Respite stay minimum of 2 weeks - from £1,900 per week.
We do not provide Nursing Dementia Care.
The price(s) shown are provided by the care home. Contact The Waterside Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lovett Care Ltd
- Private Owned
Person in charge
- Paula Clark (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2025
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Now open! You are welcome to visit The Waterside and have a guided tour by a member of the team.
Parking
- Parking is available on site.
The Waterside Care Home Reviews (24)
The Waterside Care Home has a Review Score of 10 (9.961) out of 10, based on 24 reviews in the last 2 years.
Over all time The Waterside Care Home has 24 reviews.
My experience when visiting The Waterside Care Home has been excellent, staff are friendly and very attentive, always smiling, appearance well groomed and uniform looks excellent, always ready to assist. Lots of activity and clients are well cared for.
My experience when visiting The Waterside Care Home has been excellent, staff are friendly and very attentive, always smiling, appearance well groomed and uniform looks excellent, always ready to assist. Lots of activity and clients are well cared for.
Thank you very much for your feedback for our team at The Waterside. I'm delighted with your comments, and I'll make sure they're shared with the wider team. Thanks again and take care.
Fantastic beautiful home! All the staff are amazing, everything is dealt with professionally and the care they have for their residents is outstanding. The entertainment team are unbelievable and make each resident feel so special. I feel so reassured with everyone and everything! It is one big...
Fantastic beautiful home! All the staff are amazing, everything is dealt with professionally and the care they have for their residents is outstanding. The entertainment team are unbelievable and make each resident feel so special. I feel so reassured with everyone and everything! It is one big happy family. Thank you so much!
Thank you so much for your wonderful feedback! We're so pleased to hear your kind words about our beautiful home and fantastic team - they'll be delighted to hear your comments. We're excited to create many more special memories together as part of our Waterside family. Thanks again, and take care.
We would like to thank the caring and initiative staff who are looking after our 97 year old Grandmother. She has settled so quickly and is thriving in your care. Thank you.
We couldn't be more delighted with the quality of care, high quality rooms and facilities, and the ongoing activities and...
We would like to thank the caring and initiative staff who are looking after our 97 year old Grandmother. She has settled so quickly and is thriving in your care. Thank you.
We couldn't be more delighted with the quality of care, high quality rooms and facilities, and the ongoing activities and constant friendly faces. The staff really do seem to have a calling in their roles and this sector. The rooms, lounges, beauty salon, terrace and all the facilities are outstanding and more like a 5 star hotel crossed with a homely feel. We feel relieved to know Gran is in a safe, social environment. Thank you also for making all our family so welcome each time we come visit.
First class surroundings and care the staff have made my husband and I very welcome Every request I have made has been carried out ,nothing is too much trouble for the manager,,carers, housekeepers ,chef and maintenance staff I am so happy and reassured The Waterside is my husbands home
First class surroundings and care the staff have made my husband and I very welcome Every request I have made has been carried out ,nothing is too much trouble for the manager,,carers, housekeepers ,chef and maintenance staff I am so happy and reassured The Waterside is my husbands home
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Waterside Care Home.
There are no upcoming events for The Waterside Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Lovett Care Ltd
- 31 Jan 2025Recipient: Lovett Care Ltd
- 31 Jan 2024Recipient: Lovett Care Ltd
Accreditations
There are no accreditations posted yet for The Waterside Care Home.
Meet the Team (6)

I have been a registered Manager in the Independent Care Sector for over 14 years, within specialised Care Homes and within different communities. My...
I have been a registered Manager in the Independent Care Sector for over 14 years, within specialised Care Homes and within different communities. My team and I will work hard to make each day special and to deliver person-centred care and support whilst encouraging residents to maintain as much independence as possible. I am proud to be working at Lovett Care and share their values - together we can deliver meaningful experiences to residents in a beautiful environment, putting our residents at the centre of everything we do at The Waterside.

Louise is a valued member of our team here at The Waterside. Like everyone at Lovett Care, they're committed to helping us create a caring community...
Louise is a valued member of our team here at The Waterside. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Owen is a valued member of our team here at The Waterside. Like everyone at Lovett Care, they're committed to helping us create a caring community...
Owen is a valued member of our team here at The Waterside. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do

Tracey is a valued member of our team here at The Waterside. Like everyone at Lovett Care, they're committed to helping us create a caring community...
Tracey is a valued member of our team here at The Waterside. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

My name is Janet, and I'm the Head Housekeeper here at The Waterside Care Home.
I've worked in housekeeping for over four years across a range of...
My name is Janet, and I'm the Head Housekeeper here at The Waterside Care Home.
I've worked in housekeeping for over four years across a range of settings, including care homes, hotels, hostels and apartments. I joined The Waterside six months ago and was recently promoted to Head Housekeeper – an achievement I'm really proud of.
I've absolutely loved my time here and look forward to continuing to be part of this wonderful team.

My name is Rob, and I'm the Maintenance Manager here at The Waterside Care Home.
After leaving school, I was fortunate to work alongside my father...
My name is Rob, and I'm the Maintenance Manager here at The Waterside Care Home.
After leaving school, I was fortunate to work alongside my father and learn many skills in the joinery and building industry. In 2012, I moved into the care sector and instantly knew I'd made the right decision – the variety within the role is something I really enjoy.
I've been at The Waterside since March, when the home was still under construction, and I've become very attached to both the building and our lovely residents.
I have one saying in life: if you enjoy what you're doing, you've never worked a day in your life.
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