Wellford Gardens

Park Hill, Wheatley, Oxford OX33 1ND
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9.9 22 Reviews
  • Wellford Gardens, Oxford
Wellford Gardens is a purpose-built care home where residents are able to embrace a relaxed, all-inclusive lifestyle. There are 65 bedrooms, each featuring an ensuite wet room, and many boasting private patios overlooking beautifully landscaped gardens.

The home is a sociable place where residents can enjoy catching up with friends in the café, host family gatherings in the private dining room, or unwind in the cinema room, hair and nail salon, or treatment room. With daily activities and regular day trips, there is lots of opportunity to stay active, too.

At Wellford Gardens, as with all OSJCT homes, the team fosters a supportive community, centred around individual care. OSJCT specialises in dementia care, with a practical approach that supports the individuals living in the care, as well as families and friends. The Trust is proud to support dedicated Admiral Nurses, who receive ongoing development through Dementia UK.

As well as permanent residential and dementia stays, individuals are welcome to choose to come for shorter stays, enjoying luxurious surroundings, delicious cuisine, and refreshing beverages on the sun terrace or bar.

Care Provided by Wellford Gardens

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1565 – £1780
  • Self-Funded Residential Dementia Care: £1720 – £1830
  • RESPITE Self-Funded Residential Care: £1725 – £2075
  • RESPITE Self-Funded Residential Dementia Care: £1895 – £2075

Your fees cover several areas whilst in our care. These services covered in all care types (except Day Care) are: personal care, chiropody, newspapers/magazines, hairdressing, medication and toiletries. Services covered in all care types include: Accommodation, utilities, use of communal areas, meals, drinks and snacks, laundry (excluding dry cleaning), housekeeping, maintenance and participation in a range of activities run by the home.

These prices are only a guideline, please contact Wellford Gardens to find out the exact price for your requirements.

Contact Wellford Gardens to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wellford Gardens to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dorte Chandler (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Wellford Gardens is located in Wheatley a pleasant village with a good mix of amenities: shops, cafés, pubs and green spaces. Make the most of your visit by visiting Wheatley Windmill , Shotover Country Park or the local heritage trails, one of which is about a mile in length, starting from the Merry Bells car-park The home welcomes visits from relatives and friends. While specific “open-visiting” hours are not in place, the ethos supports flexible visiting. Visitors may join residents for meals if desired — letting the home know in advance is courteous and please be aware of protected meal service times (when dining rooms are at their busiest) so as to maintain calm and dignity for residents.
    Driving Instructions (from main roads)
    •   If you are coming via the A40: from Oxford head east on the A40 towards Wheatley; take the exit / slip-road for Wheatley and follow signs for the village. The home is located on Park Hill, just off the A40.
    •   Using a sat-nav, enter OX33 1ND.
    •   From London / M40 northbound: join the A40 towards Oxford, then take the Wheatley turn and follow Park Hill to the home.
    •   If using public transport: Wheatley is served by bus routes (e.g., the 400, 49) and has a stop near Park Hill Roundabout, just a short walk from the home.

Parking

  • Visitors arriving by car should use the on-site parking/drop-off area at Wellford Gardens. If there is not an available spot or if in doubt come in the speak to the reception team that will also be able to assist you to the resident’s lounge or the resident’s private room. If on-site spaces are full, plan for a short walk from nearby parking in the village

9.9

Wellford Gardens has a Review Score of 9.9 (9.945) out of 10, based on 22 reviews in the last 2 years.
Over all time Wellford Gardens has 22 reviews.

Overall Experience
  • 20
  • 2
  • 0
  • 0
  • 0
Date Published
  • 22
  • 7
  • 9
  • 22
  • 0
Reviewer Connection to Wellford Gardens
  • 10
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from G K (Daughter of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care with exceptional staff. Caring, attentive and very professional.
Exceeded expectations. Genuine approach to caring for my mother with Dementia. Respectful and engaging. Beautiful, light and spacious home with welcoming bedrooms and wonderful gardens.
Reply from Rowen Campbell, on behalf of the team at Wellford GardensThank you for taking the time to write us a review, and for sharing your experiences of Wellford Gardens. We're really proud of our home, so to hear that we've been able to exceed your expectations is lovely to hear. It's an honour to care for your mother, and if there is anything else we can do for her, or for you, please don't hesitate to ask.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susanne S (Friend of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am amazed. My mother was in many care homes but nothing remotely as lovely as this. It's the staff-when I came to visit my dear friend I felt as though we were at a very well-known hotel. Gracious, competent service and care. This is a place of kindness and beauty.
Reply from Rowen Campbell, on behalf of the team at Wellford GardensWhat kind words, thank you! Our team will be delighted to read your feedback - we really do appreciate you taking the time to write us a review. It's always a pleasure to welcome friends and family to Wellford Gardens, and we're so pleased you find it a lovely place to visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Wellford Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for Wellford Gardens is calculated as follows: ( (240 Excellents x 5) + (14 Goods x 4) ) ÷ 254 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wellford Gardens is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (4)

Dorte

Dorte Chandler

Job Title: General Manager

Dorte Chandler is proud to be the General Manager at Wellford Gardens, following a successful career with the Trust. Before joining Wellford Gardens, Dorte was the Home Manager at Spencer Court. She has worked in the care industry for many years and initially joined OSJCT as a carer at Mayott House (now an ECH scheme) when she was 20. Shortly after, Dorte was promoted to Assistant Manager at the age of 21, which made her the youngest in the county at that time. Dorte then moved to Head of Care and became Home Manager with roles at various OSJCT care homes.


Dorte left to take up a position in the training department in Health and Social Care but, because she missed working in a care environment, she re-joined OSJCT in July 2018.


Dorte has a Registered Manager Award, Health and Social Care level 4 and a counselling certificate.


Typically, Dorte begins her day by walking around the home, making notes and chatting with the residents. Dorte meets with the heads of departments on a daily basis to discuss the day ahead and highlight any priorities or appointments.


Dorte feels that every part of her role is equally rewarding, and she particularly loves talking to the residents, making sure they are happy, safe and well taken care of.


Dorte has two particularly fond memories of her time with OSJCT. The first was at Mayott House where she helped a resident fulfil a lifelong ambition of flying in a plane. The second was when she arranged for a resident at Townsend, who used to work on the railway, to go first class on the train to Dawlish in Devon for the day.


In her spare time, Dorte and her husband help their neighbour by doing her gardening and taking her dog out for walks. Dorte also has a love of pets, ballroom dancing and travelling in her campervan.

Sally Ann

Sally Ann Connolly

Job Title: Events Manager Joined: 2015

Sally started as a carer in Glebe House Kidlington in 2015, where she moved over to the activities role in 2018. She moved to Spencer Court in 2021 and was thrilled to win the Trust’s Activities Co-Ordinator of the Year award 2021.


She has also been a finalist for The Outstanding Community Engagement Award two years running. In 2022, Sally was awarded a Chairman’s Commendation for meritorious service to OSJCT.


Sally is very much looking forward to her new role as Events Manager at Wellford Gardens. In particular, she will be looking to involve residents, families, volunteers and the wider community in her events to help create a vibrant environment in a wonderful home, cementing the home’s place at the heart of the community.


On a personal level, Sally enjoys spending time with her family, looking after her two grandsons, and going for long walks with her cocker spaniel, Piper, who also enjoys visiting the residents occasionally.

Andrew

Andrew Lawrence

Job Title: Executive Head Chef Joined: 2023

Andrew has worked for the Trust since November 2023 having previously been employed with another care provider for seven years, as a head chef, in a luxury residential care setting.


During his time previously, he enjoyed the commissioning stages and the setting up of the catering and hospitality services working closely with the residents to ensure they provided for their wants and needs.


Andrew’s passion is providing excellent food and catering services for our residents and their families.


Outside of work, he enjoys spending time with his family. He has a keen interest in history, spending time outdoors and working on classic sports cars.

Bekie

Bekie Jones

Job Title: Housekeeping Manager Joined: 2023

Bekie has worked with the Trust since December 2023 having been working as an emergency call taker answering 999 calls.


She had previously worked in a luxury residential care home as a Housekeeping Manager before moving to the ambulance service. During her time there, she missed the rewarding & enjoyable roles within a care setting and so when the opportunity arose to work at Wellford Gardens, she was very keen to be part of the team.


Bekie’s background is in hospitality customer service within a number of different roles but her passion will always be social care. She is really looking forward to managing a new team and providing outstanding service to residents.


Outside of work, she is studying for a psychology degree.


Bekie also enjoys watching crime documentaries and snuggling up with her rescue cat, Freddie.

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