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Welwyn Grange

Broadwater Road, Welwyn Garden City, Hertfordshire AL7 3EG
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Welwyn Grange, Welwyn Garden City
Welwyn Grange, Welwyn Garden City
Welwyn Grange, Welwyn Garden City

Welcome to Welwyn Grange, a family owned home in Welwyn Garden City that challenges most people’s expectations of what a Residential Home with Nursing feels like. They are able to support those living with long term conditions such as dementia, complex nursing needs, long term and for short breaks (respite).

Welwyn Grange is a beautiful new build home, specially designed to be both ‘fit for purpose’ but with a twist of...  

Care Provided by Welwyn Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 104 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,692From £1,692
Residential Dementia CareFrom £1,692From £1,692
Nursing CareFrom £1,692From £1,692
Nursing Dementia CareFrom £1,692From £1,692

We assess all residents before confirming a room here, so we can be assured that we can care and support each persons physical and mental health, in a Household of likeminded peers.

Contact Welwyn Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Anjana Palle(Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (90)
  • Couples/Companion Rooms with ensuite Wet Room (6)

Visiting

  • The home love to welcome pets and children (they have baby changing facilities on the ground floor), but they ask that they be supervised at all times. Residents can spend time with visitors in the room or any of the lounge areas or garden. If residents prefer to meet visitors in a nearby café, pub or park, the home will try to ensure transport is provided. All visitors will be asked to sign in electronically via the Reception iPad on arrival and out again on leaving. This enables the home to comply with Fire Regulations and keep all residents, visitors and staff safe.

Parking

  • The home have parking onsite

Welwyn Grange Reviews (31)

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10

Welwyn Grange has a Review Score of 10 (9.974) out of 10, based on 31 reviews in the last 2 years. Over all time Welwyn Grange has 31 reviews.

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Review from D M (Son-in-law of Resident) published on 27 July 2026 Submitted via Website
Overall Experience
We would absolutely recommend Welwyn Grange care home.
The staff and facilities are superb and all the team have a friendliness and a professionalism that would be hard to match.
Our beloved James had the best time during his 3 month stay here and he couldn't wait to return after a day out.
Our heartfelt thanks go out to Lynne, Liz, Maddie, Shamil, Dean, Sheena ( and others too many to mention) and of course the lovely Mandy who saved us late one afternoon when we had carried out a tour of the local care homes without much success or hope that such care, as offered by Welwyn Grange, could actually exist.

You are all heroes and Jim loved you all like you were family.

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Review from Christine S (Wife of Resident) published on 9 July 2026 Submitted via Website
Overall Experience
After searching and viewing many respite care facilities for my husband. Welwyn grange stood out from the moment I walked in the door.
The friendly reception, beautiful decor I was impressed.
Then Lynne introduced herself and gave us a tour, it really is like a five star hotel.
We looked at different rooms, but what was so nice no pressure.
Being in the care field for more years then I care to remember I knew what to look for and what questions to ask.
My husband needs physio and they were totally open for this to continue.
He has been in there three weeks and I had the total break I needed.
He has been totally cared for he looks so well, and even his tee shirts are all pressed in the wardrobe. ( I don't iron them)
Rooms are spotless. Every staff member you meet greets you .

I would totally recommend Welwyn grange check it out

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Review from Valerie S (Niece of Resident) published on 14 May 2026 Submitted via Website
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My Aunt was at Welwyn Grange from July 2025. At this point, it was just end-of-life palliative care, as she was only expected to live for approximately 3 months. She just passed away last week. I'm sure this was only due to the dedicated staff's care and attention. She had just celebrated her 99th birthday with a wonderful Birthday cake and celebrations by the staff. The whole place is just first class, more like a hotel than a care home. The care they took of my Aunt was second to none. I don't live locally, so the weekly phone calls were really appreciated. She was so lucky to spend her final months there. I really can't recommend it highly enough.

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Review from Helen B (Daughter of Resident) published on 8 May 2026 Submitted via Website
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My mum spent her last few days in Welwyn Grange. It was a quiet, calm time for the family to be around mum. The facilities were amazing and the staff were so caring and helpful. The transfer from hospital and the settling in process was handled with efficiency and speed. Thank you very much for making mum's passing easier for us.

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Review from Nancy S (Friend of Resident) published on 30 April 2026 Submitted via Website
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Thank you, Welwyn Grange, for hosting such a wonderful birthday party for my friend. Everything was beautifully arranged, and the atmosphere made it truly special. The cake was the fabulous highlight of the celebration-absolutely delicious and perfectly presented. It made the day even more memorable!

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Review from Deborah B (Wife of Resident) published on 7 April 2026 Submitted via Website
Overall Experience
My husband went to Welwyn Grange from hospital in February. He was very frail and had Alzhheimers. Unfortunately he only spent 2 weeks there but the care he received was wonderful. Welwyn Grange is more hotel than Nursing Home and spotlessly clean.
I found all the staff to be caring, kind, compassionate attentive and they made his last days very comfortable. I'm also grateful for the warmth and care they showed me as I navigated a very difficult time.
Before he passed away he had a visit from Fudge, the bunny rabbit, (he loved all animals) I don't think he knew much about it, but it was just another lovely touch that Welwyn Grange provided and I had a lovely cuddle!

I couldn't have asked for a more caring environment and especially staff for my husband to have spent his last days in and with. Thankyou.

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Review from Ashleigh H (Daughter of Resident) published on 24 March 2026 Submitted via Website
Overall Experience

My mum moved to Welwyn Grange for palliative nursing care after her needs became too complex to meet at home. At the time it was a difficult decision to make. But very quickly I knew it had been the right one. The staff were amazing at caring for my mum, making sure she was comfortable and well looked after. They took a genuine interest in mum and went out of their way to look after her with dignity. This meant I could spend my time just being with her and making the most of our time together. I felt very supported by the team. Their kindness made a real difference to me in mums final days. The place looks amazing and is always spotlessly clean but it is the exceptional care of the staff that earns Welwyn Grange my five star rating.

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Review from D P (Son of Resident) published on 23 February 2026 Submitted via Website
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After a very emotional experience at another care home, we were delighted when Welwyn Grange agreed to accept my father into their care following his discharge from hospital following a fall back in December 2024. Welwyn Grange is a stunning nursing home and feels like a beautiful hotel when inside. My father had dementia and from the moment he arrived at Welwyn Grange they took great care of him and brought him back from a very poor state of health to the man he was before his fall. My father settled in very well and all the management, support staff and first hand carers treated him with respect and kindness. He was always encouraged to take part in the various activities and ,was shown great affection and friendship from everyone. When, as a family, we felt despair Welwyn Grange were our saviour. My father passed away in December 2025, with great dignity, in his bedroom at Welwyn Grange - just as he would have wanted. Welwyn Grange Nursing Home is just the best - thank you.

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Review from Joanne W (Daughter of Resident) published on 12 February 2026 Submitted via Website
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Our mum went to Welwyn Grange in May 2025 for respite care - whilst she was there we researched all neighbouring care homes, none came near to the standard of Welwyn Grange so in Aug 2025 mum moved in. She was welcomed immediately by all staff and residents and she could relax in her own lovely bedroom surrounded by all her own bits and bobs or socialise in the several lounges, and we as a family felt secure in the fact that our mum was safe and well looked after. The environment is so relaxed and homely, facilities available to visiting family/friends are excellent too. We can not praise all staff - from those front of house to those well behind the scenes enough - mum had excellent care (almost too much food ;) ).

When mums time came to leave us the nurses on duty and carers were absolutely brilliant - showing mum dignity and love. Thank-you Welwyn Grange !

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Review from H B (Friend of Resident) published on 9 February 2026 Submitted via Website
Overall Experience
We are friends of a recent resident.
We always found Roy was well attended too and always well dressed and clean in appearance. The staff we found attentive and caring.

The home had a good atmosphere and freshness.

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Review from Frances K (Daughter of Resident) published on 5 February 2026 Submitted via Website
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My wonderful step-father was sent to Welwyn Grange for end-of-life care direct from the hospital. We are so blessed that the Welwyn Grange was able to take him. While we were only there for a short time, the kind, caring staff and beautiful surroundings made his final days comfortable and as good as they could be. We would like to thank all the staff, including the experienced nursing staff, for their attentive, gentle care, thoughtfulness and warmth. I miss going to the Grange and seeing all the staff as you were made to feel part of the extended family. Warm wishes to everyone there.

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Review from N C (Daughter of Resident) published on 4 February 2026 Submitted via Website
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The care mum received at Welwyn Grange in the final two weeks of her life was outstanding. All the staff, whether receptionists, support workers or nurses, were always kind, considerate and respectful of mum. They also made me feel welcome at all times. I can't thank them enough for making mum comfortable and looking after her so well.

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Review from L B (Friend of Resident) published on 29 January 2026 Submitted via Website
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Our elderly friend needed respite, and she couldn't have been cared for any better! She was so nervous going in, but the staff made her feel at ease straight away.
Staff are clearly enjoying working here and us as visitors were made to feel so welcome.
On top of that, the home is beautiful.
Our friend is now at home, but told us she'd like to come back for a cuppa and say hello to the staff, and would soon like to go back for her 'pamper holiday'.
We brought in an anxious fragile bird, but got back home a chatty confident lady who's spreading her wings!

Thank you what all of you have done, you're all amazing!

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Review from Terry F (Son of Resident) published on 26 January 2026 Submitted via Website
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At all times I found the support & care given very good indeed - from front of house to back of house and the invisible people in between. I cannot believe they could have done any more for my mother who was able to enjoy her remaining months in comfort and without need.

All members of staff were capable and delivered their support in a kind, smiling, calm and professional manner -- truly invaluable.

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Review from Victoria C (Daughter of Resident) published on 2 January 2026 Submitted via Website
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My Mum went to Welwyn Grange for two weeks respite care in May and then moved in permanently in August this year. I cannot rate Welwyn Grange highly enough. Their level of care is second to none. Every single member of staff goes over and above to ensure that residents are looked after amazingly well and their families kept up to speed with their care plan at all times. I couldn't wish for a better place for my Mum to be in this last chapter of her life. Absolute 10/10

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Review from Mark P (Son of Resident) published on 28 October 2025 Submitted via Website
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My father was taken into Welwyn Grange care home in May 2025, he was on end of life care while he suffered with terminal Lung cancer. Unfortunately my father didn't get to see the care home as he couldn't get out of the bed due to his frailty. Nevertheless the staff made his last few months some of the best times he had in many years, tending to his every need and nothing was too much trouble, with his immediate family not living close by it was good to know he was in safe hands with the staff there.

Everyone was attentive, patient and most of all cared about the residents, if I could score higher than 5 stars I would. As soon as you walk through the doors it feels like home, not like a traditional care home but more like a 5 star hotel!

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Review from Susan S (Daughter of Resident) published on 16 October 2025 Submitted via Website
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Our mother spent 10 weeks in Welwyn Grange for palliative care and had the best care and attention. She was treated with kindness by all staff who spent time looking after her. Mum was checked on regularly by staff who spent time talking and listening to her.

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Review from Martin C (Son of Resident) published on 15 September 2025 Submitted via Website
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While caring for my parents I have experienced about a dozen different care homes in the Welwyn/Hatfield area over the last 10 years. Some have been good, most average and some just terrible. I came across Welwyn Grange about two months ago and immediately arranged a visit. The building is brand new and the home has only been open for about 10 months. It feels more like a very good hotel and nothing like a typical care home. The internal decor and resident facilities are first class. I was so impressed I decided to transfer my mother from her current home as soon as possible. She has been there for a month now and I have found the staff to be very professional, helpful, attentive and responsive. The activities are extremely well run the care provision is excellent and the residents all appear very settled and happy. In my opinion Welwyn Grange is on a completely different level to any other care home I have experienced and I would thoroughly recommend it. If only all were this good!

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Review from M L (Son of Resident) published on 20 August 2025 Submitted via Website
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The team at Welwyn Grange provided excellent nursing care for my father during his stay. The facilities are exceptional, and the atmosphere is so calm and relaxing. Day trips and indoor activities were regularly provided and appreciated. Thank you to the Welwyn Grange Team.

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Review from J D (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card
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The team looked after my father providing nursing and palliative care. As a relative I could not have asked for better care. All the staff treated him with kindness, compassion and dignity. He had excellent nursing care and there was robust planning in place to support him. Thank you to the Grange Team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 08 Jul 2026

    https://url41.mailanyone.net/scanner?m=1whSm5-0000000D61M-3Y9V&d=4%7Cmail%2F90%2F1783518600%2F1whSm5-0000000D61M-3Y9V%7Cin41w%7C57e1b682%7C11299622%7C16673107%7C6A4E573D5E9C0A358F2ECF040221E6B9&o=%2Fphta%3A%2Fctsaoreaemghm.ezikcoun.ld%2Faxleurataurearmyp%2Fstn&s=nzFEWKunYugQvtMYdnXTf6qhDkc

  • 10 Jun 2025

    Hiedi Lazenby Design was commissioned to deliver an architectural interior design scheme for Welwyn Grange Care Home, a luxury care facility, to include the highest standards of dementia design with...

  • 10 Jun 2025

    Welwyn Grange care home scheme is a finalist in the Healthcare Design Awards for Best Interior Design (previously Pinders Awards).

Upcoming Events

There are no upcoming events for Welwyn Grange.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Welwyn Grange.

Accreditations

There are no accreditations posted yet for Welwyn Grange.

Meet the Team (5)

Anjana Palle
Anjana PalleJob Title:General ManagerJoined: 2023

I am a registered nurse with 23 years of experience working in the NHS and the care sector. I have worked in different settings from General Wards and day Surgery, to Managing Care Homes.

I believe that effectively managing my team is to empower them to excel in what they do. I am passionate about care and it’s at the heart of what I do. I am very excited to lead Welwyn Grange’s team and together we aim to deliver the best care, so all our residents live happy and fulfilling lives.

Likes: Singing and watching movies. I am also a big foodie.

Dislikes: Creepy crawlies and rude people.

Lynne Stukins
Lynne StukinsJob Title:Referrals & Administration ManagerJoined: 2018

I have worked for the company for 6 years. My previous role was in the HR Department being one of the first team members and progressing to HR & Learning & Development Officer.

I have been involved with new staff from recruitment through to induction training and beyond; processing changes and leavers. I have built a strong relationship with everyone over that time and have now moved from one of our sister homes to Welwyn Grange; which I am very excited about.

Whilst my 3 children were growing up I worked as a Teaching Assistant at a school in my village and before they came along I worked in several insurance companies in the Customer Service Department.

Working with and helping people in any way that I can is very important to me.

I have a very busy social life, but I also like a bit of ‘me time’ to recharge my batteries by having weekends away with my partner in the campervan.

Likes: Dancing, Badminton and Socialising with family and friends with a nice glass of wine

Dislikes: Unkindness and Weak milky tea

Sheena Karin
Sheena KarinJob Title:Service ManagerJoined: 2023

Hello, my name is Sheena, a Service Manager at Welwyn Grange.

I am a Registered nurse with over 22 years of experience.

I bring knowledge, skills and experience, working for the NHS, having worked in the care of the Elderly, Acute admission, Emergency Assessment and Day Surgery. I then moved to the care home sector, which enabled me the time to pause and think, helping me to better develop relationships, trust and compassion with my residents.

Holistic care is at the centre of what I do, I am passionate about my approach and strive to do the best for everyone under my care.

I am very excited to be the Service Manager at Welwyn Grange, I will ensure my team promotes our culture and that we care as a family. I believe that effective communication is key to delivering good care.

Liz Parkhill
Liz ParkhillJob Title:Support Services ManagerJoined: 2024

I have worked in Healthcare for 20 years as a Support Services Manager and I am absolutely passionate about good healthcare. For the past 8 years, I have worked in an Acute Mental Health setting and I would like to think that I have made a difference to all residents by keeping the home comfortable, clean and welcoming.

Alice Davey
Alice DaveyJob Title:ChefJoined: 2024

From a young age, I have always had a keen interest in cooking and used to bake every weekend with my father, so from an early age I knew that I wanted to be a Chef.

At 15 I enrolled in culinary school and completed my NVQ Level 2 in Professional Cookery and ABC Level 2 in Patisserie. A year later I started my career in hospitality as a Pastry Chef, working in a 2 AA Rosette Restaurant Here I would help with developing new and unique recipes to feature on the menu, as well as prepare desserts for weddings and other events for up to 400 covers.

At the age of 18, I moved into care as a Deputy Chef Manager, here I learned quickly and made my way up to Head Chef in under a year. I developed menus for the Home and for the Day Center, incorporating the dietary requirements of all residents and customers, into daily meals. This meant working a lot with the IDDSI (International Dysphagia Diet Standardisation Initiative) scale for modified foods and thickened liquids, as well as fortifying foods for those needing to increase or maintain their weight.

As a Chef, I always want to learn new things, so I decided to take the plunge back into hospitality as a Sous Chef, so I could widen my experience. I stayed for 2 years gaining more experience, when I saw the advert for a Head Chef at Potters Grange, a role I instinctively knew was perfect for me.

As Potters Grange is home to a maximum of 20 people, this family-like understanding makes it a lot easier to meet every individual’s needs and requirements, which means residents not only get the meals they like but they are cooked just the way they like it as well!

Frequently Asked Questions about Welwyn Grange

What types of Care is Welwyn Grange registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Welwyn Grange have?

There are 92 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Welwyn Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Welwyn Grange to the centre of Welwyn Garden City?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welwyn Grange to verify any information. View our terms and conditions. Welwyn Grange has an Enhanced Service -more info.