Barchester Burwood Grange Care Home

Seven Hills Road, Walton-on-Thames KT12 4DD
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10 26 Reviews
  • Barchester Burwood Grange Care Home, Walton-on-Thames
Barchester Burwood Grange Care Home based in Walton-on-Thames provides high quality care to people in a welcoming home.

Dementia care, end of life care, respite care and complex care are just some of the types of care available.

Residents can try new and exciting activities at the care home that suit their interests and hobbies.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1850

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Burwood Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dacre Lassauniere (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Barchester Burwood Grange Care Home Reviews (26)

Total of 26, showing 1-20
10

Barchester Burwood Grange Care Home has a Review Score of 10 (9.965) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Burwood Grange Care Home has 26 reviews.

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Review from J B (Daughter of Resident) published on 31 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently had a short respite stay at Barchester Burwood Grange Care Home and all of the staff made him and the rest of our family feel very welcome. Everyone was supportive and helpful, from our initial contact and throughout Dad's stay, often going above and beyond. The facilities are
excellent. Thank you.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your kind words in your review and we welcome you and family to come back and visit Burwood Grange at any time. Thank you again

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Review from George F (Grandson of Resident) published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Replace my grandmother at Burwood for four weeks while my grandfather recovered from an operation. We were impressed with how friendly everyone was and how well she was looked after. Everything was clean and she was provided with good meals and lots of company. We will likely use the home in the future.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your kind words in your review. We are so happy your grandmother had a lovely stay with us at Burwood Grange. We are looking forward to welcoming her back to us for another stay very soon

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Review from Debra S (Daughter of Resident) published on 16 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Burwood Grange in April. The staff have made my mother feel very welcome and supported. All of the staff are happy to help and listen if I have any questions. Mum has also made a few new friends who are also residents.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your review with kind words. We are all so happy that Mum has settled well in her new home and made new friends. Thank you again and look forward to seeing you soon

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Review from Jane M (Daughter of Resident) published on 22 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came here on respite care, and the staff could not have done any more to make Mum welcome and support us both. Since Mum arrived, worried about being in a home, she has had the most wonderful experience. She has been made to feel a million dollars. Cared for every minute and thoroughly enjoys every
day. Mum is now a permanent resident and part of the Burwood family. Thank you so much!

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you Jane for your wonderful words in your review. We are all so happy that Mum has settled and is happy at Burwood Grange. Thank you again

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Review from Carol M (Daughter of Resident) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mums care so far has been exceptional and despite delays from hospital she has already been shown such love and care and I am confident that mum will be loved and cared for as we would wish for. Thank you.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you so much for your kind review. We are very happy that Mum is settling in well at Burwood Grange and look forward to seeing you soon. Thank you again

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Review from Theresa M (Sister-in-law of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each Time we visited, we have found The staff, Helpful and very Pleasant. The facilities are very good and extremely comfortable. My sister in law seems very relaxed here.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your kind words in your review. We are so happy that your sister in law is doing well and look forward to seeing you and your husband again soon

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Review from C C (Son of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is beautifully looked after! He is super engaged, enjoys the homely feel and atmosphere.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your kind review and taking the time to write us these lovely words. We are so happy your father is happy at Burwood Grange.

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Review from A C (Sister of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your kind words and for taking the time to write your review.

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Review from Lucy V (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Burwood Grange Care Home is a warm and friendly care home which has offered Dad exceptional care over the past few months. He is very happy and kept active and entertained. He enjoys the food and is always very well presented.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you so much for taking time to write your review. We at Burwood Grange are so happy that Dad is happy and look forward to seeing you soon. Thank you again.

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Review from G L (Granddaughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Burwood Grange Care Home has been fantastic. My grandad moved from another care home and thanks to the staff, he has settled in perfectly. Everyone is so caring and friendly and the cakes are yummy too!

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you so much for your kind words in your review. We are so pleased that your grandfather has settled in well and is happy. Thank you again.

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Review from L L (Friend of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and professional.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your review and look forward to welcoming you the next time you visit Burwood Grange.

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Review from L S (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the excellent care of my dad. Moving from one care home to another was a big decision but the staff have been excellent and my dad has settled in very well. Thank you so much for listening to and welcoming our family.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you very much for your kind words in your review and we are all so happy that Dad is doing well and happy in his move. Thank you for taking the time to write such a lovely review.

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Review from K K (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We arrived at Barchester Burwood Grange Care Home in crisis as my father went into hospital with a suspected stroke and my mother has dementia and complex needs. From the moment we walked in, we were treated with compassion, care and reassurance. All the staff gave me ample time to discuss our needs
and made Mum feel at ease. The grounds and facilities are outstanding, clean, well-equipped and appropriate. During her respite stay, we now feel confident that she will be treated respectfully and we have peace of mind while my dad recovers.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you so much for taking the time to write the review. We are so happy that Mum has settled well and enjoying her stay with us at Burwood Grange. Thank you again.

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Review from David R (Husband of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New build, trying hard to achieve top standards with considerable success.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for taking the time to write your review. We are all very proud of Burwood Grange and look forward to you visiting us again soon. Thank you again.

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Review from L F (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burwood Grange has brought my mum back to life! It was a huge decision to move her into a care home but Burwood Grange has ticked all the boxes; beautiful, accessible spaces and gardens, a wide range of activities and most importantly, friendly, caring staff. It is so encouraging to see Mum engaging
with other people again and enjoying life. Lots of parking and very welcoming to friends and family too. It is so reassuring to know Mum is being looked after so well and so lovely to have her living close by for a change.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for taking the time to write a review. We are all so happy that Mum is enjoying life at Burwood Grange. Thank you again for your kind words.

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Review from J D (Daughter of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are excellent, rooms are spacious. All the staff are friendly and very attentive. I am made to feel at home when I visit and I feel confident that my mother is being very well looked after.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for taking the time to write your lovely review. I am so pleased that your Mum is happy with us and that you feel welcome at all times.

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Review from Kevin C (Son of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Burwood Grange are superb. The way Dad is looked after is better than I could ever have imagined.
He is happy; happier than I have seen him in many years. Coming to Burwood Grange was the best decision we made... my only regret, that we didn't do it sooner.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for taking the time to write your lovely review. We are so happy that Dad is happy and thriving at Burwood Grange. We are all so proud of our home. Thank you again for your kind words.

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Review from Y D (Cousin of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your kind words and taking the time to write the review. I hope you can visit us again soon.

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Review from Lydia V (Granddaughter of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has a wonderful time and the staff are friendly. She is very happy and enjoys the activities.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you so much for taking the time to write this lovely review. We are so happy that your grandmother is happy with Burwood Grange. Thank you again.

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Review from T D (Cousin of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such fantastic care! Staff are always friendly, caring and welcome.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you very much for taking time to write a lovely review. We hope you can come back and visit us again soon. Thank you.

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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Barchester Burwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Barchester Burwood Grange Care Home is calculated as follows: ( (301 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 311 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Burwood Grange Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (24)

Meet the Team (11)

Dacre

Dacre Lassauniere

Job Title: General Manager

Joined: 2024

Hello, My name is Dacre and I am very proud to be leading our team here at the beautiful Burwood Grange, a state-of-the-art care home in which I’m sure you will be more than happy.


I am a qualified manager with 15 years of experience leading teams in both private and public health care providers and I pride myself on striving to achieve excellence for those entrusted into our care. I believe that life in a care home should be a fulfilling experience and one that should bring purpose and enjoyment to every day. Burwood Grange is a beautiful, purpose-built care home in which our main focus is to enrich the lives of our residents. We aim to do so by not only understanding the needs of those in our care but through engaging with them in developing a personalised approach to their care that ensures we enhance their experience daily. Every day should be a special day.


We look forward to meeting you and discussing how my team and I can be of service.

Lindsey

Lindsey Mcintosh

Job Title: Deputy Manager

Joined: 2024

Hello, my name is Lindsey, and I am the Deputy Manager here at Burwood Grange. I have had the pleasure of working for Barchester Healthcare for the past 12 years, where I have fulfilled my passion for caring for people. My role is to ensure that our residents receive the highest standard of care while taking a person-centred approach.

Heather

Heather Clayton

Job Title: Home Services Advisor

Joined: 2024

Hello, my name is Heather and I am the Home Services Advisor at Burwood Grange. Although new to Barchester and the home I have many years of experience working in care and I feel very honoured to be part of Burwood Grange. I have the wonderful role of meeting and supporting residents and families with their very important decisions in choosing a care home. Pop in and say hello, you will be made to feel very welcome.

Mahesh

Mahesh Rukshan

Job Title: Head Chef

Joined: 2025

My name is Mahesh and I am the Head Chef at Burwood Grange Care Home. I am very happy to be working with such a dedicated and caring team. I an an accomplished Executive Chef with over 20 years of experience in luxury resorts and boutique hotels.
I am passionate about cooking with fresh ingredients and providing healthy and delicious meals for our residents.

Roxy

Roxy Cojocariu

Job Title: Care Community Lead

Joined: 2017

Hi, my name is Roxy and I have worked for Barchester for seven years. I started as a senior carer and then worked my way up to become a care practitioner and I am now happy to be part of the team at Burwood Grange as care community lead.

Peter

Peter Brophy

Job Title: Head of Maintenance

Joined: 2025

Hello my name is Peter and I am the Head of Maintenance at Burwood Grange Care Home. I have worked in care for the last 12 years. I am originally from South Africa but have lived in the UK for the past 25 years.
I am very happy to be working alongside the team at Burwood Grange.

Bronwyn

Bronwyn Dobie

Job Title: Activities Coordinator

Joined: 2025

As the Activity Coordinator at Burwood Grange, I am proud to be part of such a caring and dedicated team. I feel truly fortunate to spend my days getting to know our wonderful residents and their families.


Organising daily activities that bring joy, connection, and laughter is not just my role- it's my passion.

Mariana

Mariana Lupu

Job Title: Senior Carer

Joined: 2023

Hello, my name is Mariana. Originally I come from Romania. I arrived in the UK in 2013 and have worked in care since. I am a senior carer at Silverbirch House. I decided to work for Barchester because it's such high quality and the training is excellent. It has been a big experience for me. I have enjoyed meeting my new team and getting to know them. My manager Louise is excellent and very helpful.


My family life is very busy with my own elderly parents. Many things I have learned already help me be a better carer to them, as they mean so much to me. Seeing other people happy brings me so much joy and I am proud to be a part of the team here.

Janet

Janet Johnson

Job Title: Laundry Assistant

Joined: 2024

Hello, my name is Janet, I am the laundry assistant. I am very happy to be part of the team here at Burwood Grange.


I am very passionate about my work and take great pride in what I do. I feel very glad to be part of this journey with our new residents and my new team in this beautiful home.

Ana

Ana Rousseau

Job Title: Admin Assistant

Joined: 2024

My name is Ana and I am Portugese. I came to the UK in 2017 with my daughter, which is when I started to work in the care industry. It is a very rewarding job and I feel happy to contribute to the well-being of others and make a positive difference in their lives. I am very happy for the opportunity to join the wonderful team at Burwood Grange and follow in their lead to provide fantastic care to our lovely residents.

Delia

Delia Tirca

Job Title: Hairdresser and Physiotherapist

Joined: 2016

Hi, my name is Delia and I am the resident hairdresser and physiotherapist at Burwood Grange.


I have worked with Barchester since 2016 and I am very happy to be part of the lovely team here.

Frequently Asked Questions about Barchester Burwood Grange Care Home

What types of Care is Barchester Burwood Grange Care Home registered for?

Older Person Care, Dementia, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Burwood Grange Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Barchester Burwood Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Burwood Grange Care Home to the centre of Walton-on-Thames?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Burwood Grange Care Home to verify any information. View our terms and conditions. Barchester Burwood Grange Care Home has an Enhanced Service - more info.