Barchester Burwood Grange Care Home

Seven Hills Road, Walton-on-Thames KT12 4DD
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10 26 Reviews
  • Barchester Burwood Grange Care Home, Walton-on-Thames
Barchester Burwood Grange Care Home based in Walton-on-Thames provides high quality care to people in a welcoming home.

Dementia care, end of life care, respite care and complex care are just some of the types of care available.

Residents can try new and exciting activities at the care home that suit their interests and hobbies.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1850

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Burwood Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dacre Lassauniere (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Barchester Burwood Grange Care Home Reviews (26)

Total of 26, showing 21-26
10

Barchester Burwood Grange Care Home has a Review Score of 10 (9.965) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Burwood Grange Care Home has 26 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. Couldn't look after Mum better. Would recommend highly.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for your kind words and for taking time to write this review. We are so proud of our home and so happy that your mum is happy with Burwood Grange.

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Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, like a 5-star hotel. The staff are very friendly and helpful. Highly recommend.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you so much for your kind comments and for taking the time to write this review.

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Overall Experience  Overall Experience 5.0 out of 5

Barchester Burwood Grange Care Home is a beautiful place; lovely surroundings and a wonderful atmosphere. The staff are all so kind and helpful and Mum is very happy here.
We feel confident and happy that Mum is being taken great care of.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you so much for taking the time to write this review. We are so pleased that Mum has settled well and she is happy in her new home. Thank you again for your kind comments.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff service could not be better, food provided is outstanding and freshly prepared.
The standard of the finish is a five-star hotel and better, really lovely space and gardens, super location.
The communal areas are well-furnished and spotlessly clean.

Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home

Thank you for taking the time to write this review. We are all very proud of Burwood Grange. Thank you again for your kind comments.

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Overall Experience  Overall Experience 5.0 out of 5

My longtime friend has resided at Burwood Grange for a few months now and I just had to let you know what a wonderful care home you have. I was worried for my friend as she couldn't look after herself as before and I felt helpless. Since she has been living in Burwood Grange I can't believe how she
has improved and my old friend is now back, full of life, full of spirit, and looks 10 years younger than she was when she joined you. Thank you!

Reply from Dacre Lassauniere, General Manager at Barchester Burwood Grange Care Home

Thank you very much for taking the time to write this review. We are so pleased to hear that you have your old friend back and it brings us great pleasure to know that we could play a part in that. Thank you again for your kind comments.

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Overall Experience  Overall Experience 5.0 out of 5

Our father is really enjoying his time at Burwood Grange. The staff are friendly, warm and engaging it has made the transition for him from living at home much easier than we could have hoped for.
He is fully immersing himself in the daily activities available which has really helped settle him, from
gardening to music & dance to name just a few.
He really feels like he is part of a new community, chatting to residents and staff alike and as a close family this has reassured us knowing he is happy in a safe and secure environment.

Reply from Dacre Lassauniere, General Manager at Barchester Burwood Grange Care Home

Thank you very much for taking the time to write this review, we really appreciate your kind words. We are really pleased that you feel we have made this transition easier for your father and for you as a family, it is really important to us and we look forward to continuing that. Thank you again.

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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Barchester Burwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Barchester Burwood Grange Care Home is calculated as follows: ( (301 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 311 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Burwood Grange Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (24)

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Meet the Team (11)

Dacre

Dacre Lassauniere

Job Title: General Manager

Joined: 2024

Hello, My name is Dacre and I am very proud to be leading our team here at the beautiful Burwood Grange, a state-of-the-art care home in which I’m sure you will be more than happy.


I am a qualified manager with 15 years of experience leading teams in both private and public health care providers and I pride myself on striving to achieve excellence for those entrusted into our care. I believe that life in a care home should be a fulfilling experience and one that should bring purpose and enjoyment to every day. Burwood Grange is a beautiful, purpose-built care home in which our main focus is to enrich the lives of our residents. We aim to do so by not only understanding the needs of those in our care but through engaging with them in developing a personalised approach to their care that ensures we enhance their experience daily. Every day should be a special day.


We look forward to meeting you and discussing how my team and I can be of service.

Lindsey

Lindsey Mcintosh

Job Title: Deputy Manager

Joined: 2024

Hello, my name is Lindsey, and I am the Deputy Manager here at Burwood Grange. I have had the pleasure of working for Barchester Healthcare for the past 12 years, where I have fulfilled my passion for caring for people. My role is to ensure that our residents receive the highest standard of care while taking a person-centred approach.

Heather

Heather Clayton

Job Title: Home Services Advisor

Joined: 2024

Hello, my name is Heather and I am the Home Services Advisor at Burwood Grange. Although new to Barchester and the home I have many years of experience working in care and I feel very honoured to be part of Burwood Grange. I have the wonderful role of meeting and supporting residents and families with their very important decisions in choosing a care home. Pop in and say hello, you will be made to feel very welcome.

Mahesh

Mahesh Rukshan

Job Title: Head Chef

Joined: 2025

My name is Mahesh and I am the Head Chef at Burwood Grange Care Home. I am very happy to be working with such a dedicated and caring team. I an an accomplished Executive Chef with over 20 years of experience in luxury resorts and boutique hotels.
I am passionate about cooking with fresh ingredients and providing healthy and delicious meals for our residents.

Roxy

Roxy Cojocariu

Job Title: Care Community Lead

Joined: 2017

Hi, my name is Roxy and I have worked for Barchester for seven years. I started as a senior carer and then worked my way up to become a care practitioner and I am now happy to be part of the team at Burwood Grange as care community lead.

Peter

Peter Brophy

Job Title: Head of Maintenance

Joined: 2025

Hello my name is Peter and I am the Head of Maintenance at Burwood Grange Care Home. I have worked in care for the last 12 years. I am originally from South Africa but have lived in the UK for the past 25 years.
I am very happy to be working alongside the team at Burwood Grange.

Bronwyn

Bronwyn Dobie

Job Title: Activities Coordinator

Joined: 2025

As the Activity Coordinator at Burwood Grange, I am proud to be part of such a caring and dedicated team. I feel truly fortunate to spend my days getting to know our wonderful residents and their families.


Organising daily activities that bring joy, connection, and laughter is not just my role- it's my passion.

Mariana

Mariana Lupu

Job Title: Senior Carer

Joined: 2023

Hello, my name is Mariana. Originally I come from Romania. I arrived in the UK in 2013 and have worked in care since. I am a senior carer at Silverbirch House. I decided to work for Barchester because it's such high quality and the training is excellent. It has been a big experience for me. I have enjoyed meeting my new team and getting to know them. My manager Louise is excellent and very helpful.


My family life is very busy with my own elderly parents. Many things I have learned already help me be a better carer to them, as they mean so much to me. Seeing other people happy brings me so much joy and I am proud to be a part of the team here.

Janet

Janet Johnson

Job Title: Laundry Assistant

Joined: 2024

Hello, my name is Janet, I am the laundry assistant. I am very happy to be part of the team here at Burwood Grange.


I am very passionate about my work and take great pride in what I do. I feel very glad to be part of this journey with our new residents and my new team in this beautiful home.

Ana

Ana Rousseau

Job Title: Admin Assistant

Joined: 2024

My name is Ana and I am Portugese. I came to the UK in 2017 with my daughter, which is when I started to work in the care industry. It is a very rewarding job and I feel happy to contribute to the well-being of others and make a positive difference in their lives. I am very happy for the opportunity to join the wonderful team at Burwood Grange and follow in their lead to provide fantastic care to our lovely residents.

Delia

Delia Tirca

Job Title: Hairdresser and Physiotherapist

Joined: 2016

Hi, my name is Delia and I am the resident hairdresser and physiotherapist at Burwood Grange.


I have worked with Barchester since 2016 and I am very happy to be part of the lovely team here.

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