
Amazing staff service could not be betterSusan S(Regular Volunteer)

just had to let you know what a wonderful care home you have.R M(Friend of Resident/Service User)

He is fully immersing himself in the daily activities available which has really helped settle himJ N(Daughter of Resident/Service User)

Amazing staff service could not be betterSusan S(Regular Volunteer)

just had to let you know what a wonderful care home you have.R M(Friend of Resident/Service User)

He is fully immersing himself in the daily activities available which has really helped settle himJ N(Daughter of Resident/Service User)

Barchester Burwood Grange Care Home based in Walton-on-Thames provides high quality care to people in a welcoming home.
Permanent Care, Dementia care and Respite care are just some of the types of care available.
Residents can try new and exciting activities at the care home that suit their interests and hobbies.
Care Provided by Barchester Burwood Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Burwood Grange Care Home for full pricing details and T&Cs.
Contact Barchester Burwood Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Dacre Lassauniere (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Barchester Burwood Grange Care Home Reviews (33)
Barchester Burwood Grange Care Home has a Review Score of 10 (9.953) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Burwood Grange Care Home has 33 reviews.
New build, trying hard to achieve top standards with considerable success.
Thank you for taking the time to write your review. We are all very proud of Burwood Grange and look forward to you visiting us again soon. Thank you again.
Burwood Grange has brought my mum back to life! It was a huge decision to move her into a care home but Burwood Grange has ticked all the boxes; beautiful, accessible spaces and gardens, a wide range of activities and most importantly, friendly, caring staff. It is so encouraging to see Mum engaging with other people again and enjoying life. Lots of parking and very welcoming to friends and family too. It is so reassuring to know Mum is being looked after so well and so lovely to have her living close by for a change.
Thank you for taking the time to write a review. We are all so happy that Mum is enjoying life at Burwood Grange. Thank you again for your kind words.
The facilities are excellent, rooms are spacious. All the staff are friendly and very attentive. I am made to feel at home when I visit and I feel confident that my mother is being very well looked after.
Thank you for taking the time to write your lovely review. I am so pleased that your Mum is happy with us and that you feel welcome at all times.
He is happy; happier than I have seen him in many years. Coming to Burwood Grange was the best decision we made... my only regret, that we didn't do it sooner.
Thank you for taking the time to write your lovely review. We are so happy that Dad is happy and thriving at Burwood Grange. We are all so proud of our home. Thank you again for your kind words.
Very happy with the care home.
Thank you for your kind words and taking the time to write the review. I hope you can visit us again soon.
My grandmother has a wonderful time and the staff are friendly. She is very happy and enjoys the activities.
Thank you so much for taking the time to write this lovely review. We are so happy that your grandmother is happy with Burwood Grange. Thank you again.
Such fantastic care! Staff are always friendly, caring and welcome.
Thank you very much for taking time to write a lovely review. We hope you can come back and visit us again soon. Thank you.
Fantastic care home. Couldn't look after Mum better. Would recommend highly.
Thank you for your kind words and for taking time to write this review. We are so proud of our home and so happy that your mum is happy with Burwood Grange.
Beautiful care home, like a 5-star hotel. The staff are very friendly and helpful. Highly recommend.
Thank you so much for your kind comments and for taking the time to write this review.
We feel confident and happy that Mum is being taken great care of.
Thank you so much for taking the time to write this review. We are so pleased that Mum has settled well and she is happy in her new home. Thank you again for your kind comments.
The standard of the finish is a five-star hotel and better, really lovely space and gardens, super location.
The communal areas are well-furnished and spotlessly clean.
Thank you for taking the time to write this review. We are all very proud of Burwood Grange. Thank you again for your kind comments.
My longtime friend has resided at Burwood Grange for a few months now and I just had to let you know what a wonderful care home you have. I was worried for my friend as she couldn't look after herself as before and I felt helpless. Since she has been living in Burwood Grange I can't believe how she has improved and my old friend is now back, full of life, full of spirit, and looks 10 years younger than she was when she joined you. Thank you!
Thank you very much for taking the time to write this review. We are so pleased to hear that you have your old friend back and it brings us great pleasure to know that we could play a part in that. Thank you again for your kind comments.
He is fully immersing himself in the daily activities available which has really helped settle him, from gardening to music & dance to name just a few.
He really feels like he is part of a new community, chatting to residents and staff alike and as a close family this has reassured us knowing he is happy in a safe and secure environment.
Thank you very much for taking the time to write this review, we really appreciate your kind words. We are really pleased that you feel we have made this transition easier for your father and for you as a family, it is really important to us and we look forward to continuing that. Thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (115) & Events (9)
- 27 Jul 2026
Staff and families at Burwood Grange gathered this week for an informative talk focused on one of the most overlooked yet essential aspects of dementia care: proper hydration. The session,...
- 19 Jul 2026
We delighted to receive our GOOD rating from the CQC following our inspection visit in April. The home received GOOD across all five areas. It was noted that our residents...
- 15 Jul 2026
Staff and residents at Barchester’s Burwood Grange care home in Walton on Thames had a fantastic time celebrating both World Chocolate Day and National Day of Rock ‘n’ Roll on...
- 20 Jul 2026Organiser: Barchester Burwood Grange Care Home
- 21 Jul 2026Organiser: Barchester Burwood Grange Care Home
- 27 Jul 2026Organiser: Barchester Burwood Grange Care Home
Awards / Recognitions (38)
- 13 Jul 2026Recipient: Barchester Burwood Grange Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Burwood Grange Care Home.
Meet the Team (16)

Hello, My name is Dacre and I am very proud to be leading our team here at the beautiful Burwood Grange, a state-of-the-art care home in which I’m sure you will be more than happy.
I am a qualified manager with 15 years of experience leading teams in both private and public health care providers and I pride myself on striving to achieve excellence for those entrusted into our care. I believe that life in a care home should be a fulfilling experience and one that should bring purpose and enjoyment to every day. Burwood Grange is a beautiful, purpose-built care home in which our main focus is to enrich the lives of our residents. We aim to do so by not only understanding the needs of those in our care but through engaging with them in developing a personalised approach to their care that ensures we enhance their experience daily. Every day should be a special day.
We look forward to meeting you and discussing how my team and I can be of service.

Hello, my name is Lindsey, and I am the Deputy Manager here at Burwood Grange. I have had the pleasure of working for Barchester Healthcare for the past 12 years, where I have fulfilled my passion for caring for people. My role is to ensure that our residents receive the highest standard of care while taking a person-centred approach.

My name is Sarah Townsend, and I am the Home Services Advisor at Burwood Grange.
For most of my career, I worked in the exhibition sector organising sports events. I moved into the care sector 4 years ago and have had the privilege of supporting families, care seekers and residents in Berkshire and Surrey.
Assisting individuals in making care decisions is a deeply fulfilling role, ensuring that they have a positive experience, even during what can be a challenging time for them. At Burwood Grange, we pride ourselves on our empathetic approach and I am delighted to be part of such a wonderful community, offering guidance informed not only by professional experience but also by my own personal journey.

I am passionate about cooking with fresh ingredients and providing healthy and delicious meals for our residents.

Hello, I am Mandip, and I am the Activities Coordinator at Burwood Grange Care Home.
To me, this role is far more than just planning things to do. It is about respecting every resident’s story, their history and their unique personality. I believe the most meaningful activities come from understanding what matters to each person — their past work, hobbies, memories and interests. Whether supporting those living with dementia or our fully independent residents, my aim is to bring purpose, joy and a sense of achievement to every day. Seeing a smile, hearing a story shared, or watching someone feel valued and engaged makes all the difference.
I am so proud to be part of the team at Burwood Grange, and I look forward to getting to know every resident and their family, and making each day here a little brighter.

I am very happy to be working alongside the team at Burwood Grange.

Hello there, my name is Liviu Ailutoae and I am Head of Housekeeping at Burwood Grange. I have worked in care for over 8 years. I am originally from Romania but I've been in UK for 9 years. I want to say that I am very happy and grateful to be part of this amazing team and my sole objective is to assist the residents and anyone that require my help.

Hi, my name is Roxi and I have worked for Barchester for seven years. I started as a senior carer and then worked my way up to become a care practitioner, and I am now happy to be part of the team at Burwood Grange as care community lead.

My name is Jodie, and I began my career in care in 2024. From the very beginning, I discovered my passion.
I have progressed through a number of roles, from care assistant to care supervisor, before becoming Care Community Lead.
I am very happy to be part of the team at Burwood Grange and feel privileged to work for Barchester, where the values of the organisation align with my own.

Hello, my name is Pratima, and I am a Senior health care assistant at Burwood Grange. Joining Barchester has been a fantastic step in my career. I was a nurse in Nepal for six years, and I was looking for a care provider that prioritises quality care and a supportive work environment. I am very proud to be part of a team that lives out its values of respect, integrity, and passion every day.

Hello, my name is Mariana. Originally I come from Romania. I arrived in the UK in 2013 and have worked in care since. I am a senior carer at Silverbirch House. I decided to work for Barchester because it's such high quality and the training is excellent. It has been a big experience for me. I have enjoyed meeting my new team and getting to know them. My manager Louise is excellent and very helpful.
My family life is very busy with my own elderly parents. Many things I have learned already help me be a better carer to them, as they mean so much to me. Seeing other people happy brings me so much joy and I am proud to be a part of the team here.

Hello, my name is Babs and I am the hostess at Burwood Grange Care Home. I have been at the home since it opened in March 2024, and I am really enjoying my role. And I particularly like assisting with the many events we have at Burwood and making my own special cocktails and mocktails. The best part of the role is working with such an amazing and dedicated team

Hi, my name is Nick, and my role at Burwood Grange is Kitchen Assistant. I am new to Barchester but have worked in care for 27 years. I really enjoy my role and working alongside such a lovely team.

Hello, my name is Janet, I am the laundry assistant. I am very happy to be part of the team here at Burwood Grange.
I am very passionate about my work and take great pride in what I do. I feel very glad to be part of this journey with our new residents and my new team in this beautiful home.

My name is Ana and I am Portugese. I came to the UK in 2017 with my daughter, which is when I started to work in the care industry. It is a very rewarding job and I feel happy to contribute to the well-being of others and make a positive difference in their lives. I am very happy for the opportunity to join the wonderful team at Burwood Grange and follow in their lead to provide fantastic care to our lovely residents.

Hi, my name is Delia and I am the resident hairdresser and physiotherapist at Burwood Grange.
I have worked with Barchester since 2016 and I am very happy to be part of the lovely team here.
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