
Amazing staff service could not be betterSusan S(Regular Volunteer)

just had to let you know what a wonderful care home you have.R M(Friend of Resident/Service User)

He is fully immersing himself in the daily activities available which has really helped settle himJ N(Daughter of Resident/Service User)

Amazing staff service could not be betterSusan S(Regular Volunteer)

just had to let you know what a wonderful care home you have.R M(Friend of Resident/Service User)

He is fully immersing himself in the daily activities available which has really helped settle himJ N(Daughter of Resident/Service User)

Barchester Burwood Grange Care Home based in Walton-on-Thames provides high quality care to people in a welcoming home.
Permanent Care, Dementia care and Respite care are just some of the types of care available.
Residents can try new and exciting activities at the care home that suit their interests and hobbies.
Care Provided by Barchester Burwood Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Burwood Grange Care Home for full pricing details and T&Cs.
Contact Barchester Burwood Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Dacre Lassauniere (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Barchester Burwood Grange Care Home Reviews (33)
Barchester Burwood Grange Care Home has a Review Score of 10 (9.953) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Burwood Grange Care Home has 33 reviews.
I have been very happy here, being looked after in the best way. ALL the staff are kind, assiduous, helpful, caring and STILL manage to keep smiling.
Thank you so much for the positive feedback, I'm sure the team will be delighted to hear about what your experience at Burwood was like, and that they were able to make your stay with us a memorable one.
My husband was in Burwood Grange for one week - as a respite stay, I am his full time carer and needed rest. The management was very co-operating and agreed to take him in for a week as this may be repeated in future. He was happy with the food, room and the care he recieved, carers were kind, helpful & smiling. He enjoyed the food variety different from home. He also enjoyed the social aspect & activities.
Thank you so much for the positive feedback. It was a pleasure to be able to help and we look forward to supporting you in the future.
Many thanks,
Dacre
Can highly recommend.
Thank you for taking the time to give us a review. We are delighted your father has settled in so well and the team appreciate your kind words
Having looked around Burwood Grange as a potential care home for my mother for the future, I was invited to a talk about Dementia which was held in one of the many comfortable lounges. The building is beautiful presented, the staff are welcoming combining professionalism with informality and I have been immediately given an outstanding and much appreciated level of support and understanding. The journey of a parent into old age and dementia is a very steep learning curve and I am very grateful to have been helped by so much useful information and have been given so much time. I can't imagine a better place for my mother's future care.
Thank you so taking the time to give us feedback and for your kind words, our team are appreciative of the recognition.
I cannot speak highly enough. From the moment you walk in you are met with warmth, professionalism, and a genuine sense of compassion. Every member of the team treats residents with the utmost dignity and respect, bringing enormous peace of mind to families. The facilities are amazing: modern, welcoming and thoughtfully designed to create a true home from home.
Thank you so much for your review, the team will be so pleased to hear your thoughts on the care that they deliver day to day.
Many thanks,
Dacre
It is a luxurious care home which feels busy and sociable, yet calm. The facilities and activities are first class and plentiful. Those on the dementia wing are encouraged to join in and do - music, singing, trips on the BG bus. My husband flourishes in their care.
Thank you for your kind review and taking the time to write us these lovely words.
Staff, care, atmosphere, friendships made my time here excellent.
I will definitely come back to visit my new friends and staff.
My father has recently had a short respite stay at Barchester Burwood Grange Care Home and all of the staff made him and the rest of our family feel very welcome. Everyone was supportive and helpful, from our initial contact and throughout Dad's stay, often going above and beyond. The facilities are excellent. Thank you.
Thank you for your kind words in your review and we welcome you and family to come back and visit Burwood Grange at any time. Thank you again
Replace my grandmother at Burwood for four weeks while my grandfather recovered from an operation. We were impressed with how friendly everyone was and how well she was looked after. Everything was clean and she was provided with good meals and lots of company. We will likely use the home in the future.
Thank you for your kind words in your review. We are so happy your grandmother had a lovely stay with us at Burwood Grange. We are looking forward to welcoming her back to us for another stay very soon
My mother moved into Burwood Grange in April. The staff have made my mother feel very welcome and supported. All of the staff are happy to help and listen if I have any questions. Mum has also made a few new friends who are also residents.
Thank you for your review with kind words. We are all so happy that Mum has settled well in her new home and made new friends. Thank you again and look forward to seeing you soon
Mum came here on respite care, and the staff could not have done any more to make Mum welcome and support us both. Since Mum arrived, worried about being in a home, she has had the most wonderful experience. She has been made to feel a million dollars. Cared for every minute and thoroughly enjoys every day. Mum is now a permanent resident and part of the Burwood family. Thank you so much!
Thank you Jane for your wonderful words in your review. We are all so happy that Mum has settled and is happy at Burwood Grange. Thank you again
Mums care so far has been exceptional and despite delays from hospital she has already been shown such love and care and I am confident that mum will be loved and cared for as we would wish for. Thank you.
Thank you so much for your kind review. We are very happy that Mum is settling in well at Burwood Grange and look forward to seeing you soon. Thank you again
Each Time we visited, we have found The staff, Helpful and very Pleasant. The facilities are very good and extremely comfortable. My sister in law seems very relaxed here.
Thank you for your kind words in your review. We are so happy that your sister in law is doing well and look forward to seeing you and your husband again soon
My father is beautifully looked after! He is super engaged, enjoys the homely feel and atmosphere.
Thank you for your kind review and taking the time to write us these lovely words. We are so happy your father is happy at Burwood Grange.
Very friendly and helpful.
Thank you for your kind words and for taking the time to write your review.
Barchester Burwood Grange Care Home is a warm and friendly care home which has offered Dad exceptional care over the past few months. He is very happy and kept active and entertained. He enjoys the food and is always very well presented.
Thank you so much for taking time to write your review. We at Burwood Grange are so happy that Dad is happy and look forward to seeing you soon. Thank you again.
Barchester Burwood Grange Care Home has been fantastic. My grandad moved from another care home and thanks to the staff, he has settled in perfectly. Everyone is so caring and friendly and the cakes are yummy too!
Thank you so much for your kind words in your review. We are so pleased that your grandfather has settled in well and is happy. Thank you again.
Very friendly and professional.
Thank you for your review and look forward to welcoming you the next time you visit Burwood Grange.
Thank you for the excellent care of my dad. Moving from one care home to another was a big decision but the staff have been excellent and my dad has settled in very well. Thank you so much for listening to and welcoming our family.
Thank you very much for your kind words in your review and we are all so happy that Dad is doing well and happy in his move. Thank you for taking the time to write such a lovely review.
We arrived at Barchester Burwood Grange Care Home in crisis as my father went into hospital with a suspected stroke and my mother has dementia and complex needs. From the moment we walked in, we were treated with compassion, care and reassurance. All the staff gave me ample time to discuss our needs and made Mum feel at ease. The grounds and facilities are outstanding, clean, well-equipped and appropriate. During her respite stay, we now feel confident that she will be treated respectfully and we have peace of mind while my dad recovers.
Thank you so much for taking the time to write the review. We are so happy that Mum has settled well and enjoying her stay with us at Burwood Grange. Thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (115) & Events (9)
- 27 Jul 2026
Staff and families at Burwood Grange gathered this week for an informative talk focused on one of the most overlooked yet essential aspects of dementia care: proper hydration. The session,...
- 19 Jul 2026
We delighted to receive our GOOD rating from the CQC following our inspection visit in April. The home received GOOD across all five areas. It was noted that our residents...
- 15 Jul 2026
Staff and residents at Barchester’s Burwood Grange care home in Walton on Thames had a fantastic time celebrating both World Chocolate Day and National Day of Rock ‘n’ Roll on...
- 20 Jul 2026Organiser: Barchester Burwood Grange Care Home
- 21 Jul 2026Organiser: Barchester Burwood Grange Care Home
- 27 Jul 2026Organiser: Barchester Burwood Grange Care Home
Awards / Recognitions (39)
- 31 Jul 2026Recipient: Barchester Burwood Grange Care Home
- 13 Jul 2026Recipient: Barchester Burwood Grange Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Burwood Grange Care Home.
Meet the Team (16)

Hello, My name is Dacre and I am very proud to be leading our team here at the beautiful Burwood Grange, a state-of-the-art care home in which I’m sure you will be more than happy.
I am a qualified manager with 15 years of experience leading teams in both private and public health care providers and I pride myself on striving to achieve excellence for those entrusted into our care. I believe that life in a care home should be a fulfilling experience and one that should bring purpose and enjoyment to every day. Burwood Grange is a beautiful, purpose-built care home in which our main focus is to enrich the lives of our residents. We aim to do so by not only understanding the needs of those in our care but through engaging with them in developing a personalised approach to their care that ensures we enhance their experience daily. Every day should be a special day.
We look forward to meeting you and discussing how my team and I can be of service.

Hello, my name is Lindsey, and I am the Deputy Manager here at Burwood Grange. I have had the pleasure of working for Barchester Healthcare for the past 12 years, where I have fulfilled my passion for caring for people. My role is to ensure that our residents receive the highest standard of care while taking a person-centred approach.

My name is Sarah Townsend, and I am the Home Services Advisor at Burwood Grange.
For most of my career, I worked in the exhibition sector organising sports events. I moved into the care sector 4 years ago and have had the privilege of supporting families, care seekers and residents in Berkshire and Surrey.
Assisting individuals in making care decisions is a deeply fulfilling role, ensuring that they have a positive experience, even during what can be a challenging time for them. At Burwood Grange, we pride ourselves on our empathetic approach and I am delighted to be part of such a wonderful community, offering guidance informed not only by professional experience but also by my own personal journey.

I am passionate about cooking with fresh ingredients and providing healthy and delicious meals for our residents.

Hello, I am Mandip, and I am the Activities Coordinator at Burwood Grange Care Home.
To me, this role is far more than just planning things to do. It is about respecting every resident’s story, their history and their unique personality. I believe the most meaningful activities come from understanding what matters to each person — their past work, hobbies, memories and interests. Whether supporting those living with dementia or our fully independent residents, my aim is to bring purpose, joy and a sense of achievement to every day. Seeing a smile, hearing a story shared, or watching someone feel valued and engaged makes all the difference.
I am so proud to be part of the team at Burwood Grange, and I look forward to getting to know every resident and their family, and making each day here a little brighter.

I am very happy to be working alongside the team at Burwood Grange.

Hello there, my name is Liviu Ailutoae and I am Head of Housekeeping at Burwood Grange. I have worked in care for over 8 years. I am originally from Romania but I've been in UK for 9 years. I want to say that I am very happy and grateful to be part of this amazing team and my sole objective is to assist the residents and anyone that require my help.

Hi, my name is Roxi and I have worked for Barchester for seven years. I started as a senior carer and then worked my way up to become a care practitioner, and I am now happy to be part of the team at Burwood Grange as care community lead.

My name is Jodie, and I began my career in care in 2024. From the very beginning, I discovered my passion.
I have progressed through a number of roles, from care assistant to care supervisor, before becoming Care Community Lead.
I am very happy to be part of the team at Burwood Grange and feel privileged to work for Barchester, where the values of the organisation align with my own.

Hello, my name is Pratima, and I am a Senior health care assistant at Burwood Grange. Joining Barchester has been a fantastic step in my career. I was a nurse in Nepal for six years, and I was looking for a care provider that prioritises quality care and a supportive work environment. I am very proud to be part of a team that lives out its values of respect, integrity, and passion every day.

Hello, my name is Mariana. Originally I come from Romania. I arrived in the UK in 2013 and have worked in care since. I am a senior carer at Silverbirch House. I decided to work for Barchester because it's such high quality and the training is excellent. It has been a big experience for me. I have enjoyed meeting my new team and getting to know them. My manager Louise is excellent and very helpful.
My family life is very busy with my own elderly parents. Many things I have learned already help me be a better carer to them, as they mean so much to me. Seeing other people happy brings me so much joy and I am proud to be a part of the team here.

Hello, my name is Babs and I am the hostess at Burwood Grange Care Home. I have been at the home since it opened in March 2024, and I am really enjoying my role. And I particularly like assisting with the many events we have at Burwood and making my own special cocktails and mocktails. The best part of the role is working with such an amazing and dedicated team

Hi, my name is Nick, and my role at Burwood Grange is Kitchen Assistant. I am new to Barchester but have worked in care for 27 years. I really enjoy my role and working alongside such a lovely team.

Hello, my name is Janet, I am the laundry assistant. I am very happy to be part of the team here at Burwood Grange.
I am very passionate about my work and take great pride in what I do. I feel very glad to be part of this journey with our new residents and my new team in this beautiful home.

My name is Ana and I am Portugese. I came to the UK in 2017 with my daughter, which is when I started to work in the care industry. It is a very rewarding job and I feel happy to contribute to the well-being of others and make a positive difference in their lives. I am very happy for the opportunity to join the wonderful team at Burwood Grange and follow in their lead to provide fantastic care to our lovely residents.

Hi, my name is Delia and I am the resident hairdresser and physiotherapist at Burwood Grange.
I have worked with Barchester since 2016 and I am very happy to be part of the lovely team here.
Frequently Asked Questions about Barchester Burwood Grange Care Home
What types of Care is Barchester Burwood Grange Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Burwood Grange Care Home have?
There are 64 Single Rooms.
What are the Facilities & Services at Barchester Burwood Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Burwood Grange Care Home to the centre of Walton-on-Thames?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Burwood Grange Care Home to verify any information. View our terms and conditions. Barchester Burwood Grange Care Home has an Enhanced Service -more info.