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Colwall Care Home

Primeswell Close, Walwyn Road, Malvern, Herefordshire WR13 6RP
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Colwall Care Home, Malvern
Colwall Care Home, Malvern
Colwall Care Home, Malvern

Set in the village of Colwall, at the foot of the Malvern Hills, Colwall Care Home is a newly opened, purpose-built care home offering exceptional residential and nursing care for older people. Ideally located between Malvern and Ledbury, the home is easily accessible for families across Herefordshire and Worcestershire.

Designed with individual lifestyles in mind, Colwall Care Home provides luxury accommodation within a calm, welcoming environment. The home features a range...  

Care Provided by Colwall Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,307From £1,568
Nursing CareFrom £1,574£1,888 - £1,888

Contact Colwall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shelley Hearn(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if visitors are interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show you around and discuss how best meet your specific needs. The team are here to provide the information and support required, and look forward to assisting in any way.

Parking

  • Colwall Care Home provides on-site parking for visitors, making it easy and convenient for family and friends to spend time with residents. Designated accessible spaces are available. Clear signage helps ensure a smooth arrival for all guests.

Colwall Care Home Reviews (25)

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10

Colwall Care Home has a Review Score of 10 (10.000) out of 10, based on 25 reviews in the last 2 years. Over all time Colwall Care Home has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from Dena C (Wife of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience

Very friendly & caring staff. Lots of activities for residents.

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Review from Dawn J (Daughter of Resident) published on 24 March 2026 Submitted via Postal Card
Overall Experience

My father came to the home last month and has settled in very well. The room is spacious and the furnishings are of a very high standard. My father speaks highly of the food and the standard of care. I would recommend this home to anyone looking for a reputable care facility.

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Review from Stewart M (Friend of Resident) published on 24 March 2026 Submitted via Postal Card
Overall Experience

This care home is extremely good. Great staff and fantastic care home with a lovely modern building. Great food and service.

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Review from Andrea C (Cousin of Resident) published on 6 March 2026 Submitted via Postal Card
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Staff & management very helpful & the carers excellent.

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Review from Donna L (Cousin of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

Colwall Care Home was a breath of fresh air, without exception every member of staff is kind, caring and compassionate. Nothing too much trouble. My sister & I will always be grateful that my cousins last months were here at Colwall.

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Review from M O (Daughter of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

Finding this place is like a dream come true. The staff are amazing and cannot do enough for the residents. Although it's modern, it feels very homely. After years of worry, I can now sleep at night, knowing that my dad is getting the best care possible. Thank you so much for looking after him!

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Review from J W (Daughter-in-law of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

I have nothing but praise for Colwall Care Home, which enjoys a beautiful view of the Malvern Hills, from the communal areas and many bedrooms. All staff are caring, welcoming, friendly and helpful. The fact that this is modern and purpose built makes navigating around all areas easy for those with less mobility. The decor and facilities are completed to a high specification. Anyone on respite or permanent care would be proud to say this was their home. My father in law was one of the first residents. There is already a range of activities to enjoy. I have no doubt that once the home starts to fill up, a larger variety of activities, including some open to prospective residents, may become available. The catering, reception and housekeeping are all excellent. I would not hesitate in recommending Colwall Care Home to anyone, whether it be respite care or permanent. Compared to other care homes of the similar calibre the fees are competitive.

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Review from Caroline D (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card
Overall Experience

The facilities are new, spacious, airy and extremely comfortable; the staff professional, caring and warm. I am reassured that my father receives excellent physical mental and emotional care. A wonderful home.

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Review from Caroline K (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card
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Visited Mum, very impressed with all offered & reassured that mum was very well cared for. Wonderful staff. Definitely recommend & will use for respite again.

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Review from S H (Friend of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience

Am visiting a friend, Colwall Care Home is fabulous.

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Review from Sandra M (Sister of Resident) published on 24 February 2026 Submitted via Postal Card
Overall Experience

Visiting my elder sister was a nice experience, very friendly staff, polite and friendly, her room was very warm and comfortable.

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Review from B A (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card
Overall Experience

A lovely care home with a calm atmosphere and genuine concern for residents well being.

Reply from Michelle Hearn, Home Manager at Colwall Care Home
Thank you for taking the time to leave such a lovely review.

We're delighted to hear that you found Colwall to be a calm and welcoming home, and that our genuine care for residents' wellbeing stood out to you. Creating an environment where residents feel safe, valued and supported every day is at the heart of everything we do.

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Review from Robin G (Respite Resident) published on 17 February 2026 Submitted via Postal Card
Overall Experience

I have been here two weeks, to be company for my wife, who is recovering from surgery. I was not myself in need of special care. I found all the staff very attentive and caring. The rooms are attractive with excellent accommodations for a temporary stay, though I would have preferred a larger armchair. The food was always excellent. If I were staying on a more permanent basis, I would need a larger room wtih all the cupboards and shelves that could be squeezed in!

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Review from Joanne D (Niece of Resident) published on 17 February 2026 Submitted via Postal Card
Overall Experience

Since visiting my aunt at Colwall Care Home I have been very happy with the care and attention she is receiving. The home is beautifully presented with it seems every need catered for and is in a beautiful setting for all residents to enjoy.

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Review from Rebecca C (Friend of Resident) published on 17 February 2026 Submitted via Postal Card
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Visited my friend today. I found the staff very friendly and helpful. The whole property is very clean and welcoming. My friend's room is spacious. We enjoyed a walk around and then tea and cake in the cafe.

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Review from Kimberley W (Granddaughter of Resident) published on 17 February 2026 Submitted via Postal Card
Overall Experience

What a beautiful and smart care home. I was initially nervous for my Grandma to move into a care home but this feels like a loving and caring community with an added bonus of being a stunning set up. I'm so relieved that she's so happy and cared for.

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Review from Deborah L (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card
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I am exceptionally pleased that my mum has settled in so well which is due to the excellent care she is receiving. The home has a warm and friendly atmosphere, a real home from home. Mum loves the food, which is so important.

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Review from Annie B (Friend of Resident) published on 16 February 2026 Submitted via Postal Card
Overall Experience

Came to visit my friend who has recently arrived at the new home in Colwall. I had a lovely warm welcome and was shown around. The place is lovely, well set out and beautifully decorated. Lovely views and lovely garden.

Reply from Michelle Hearn, Home Manager at Colwall Care Home
Thank you for sharing your lovely feedback following your visit to Colwall.

We're so pleased your first experience of the home was such a positive one. Creating a welcoming environment for residents and their loved ones is incredibly important to us, and it's wonderful to hear that you enjoyed...  

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Review from Sophie L (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card
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The home is an extremely high standard both in terms of facilities and staff. You are always welcomed with a smile and a great understanding of the family member.

Reply from Michelle Hearn, Home Manager at Colwall Care Home
Thank you for sharing your lovely feedback.

It's wonderful to hear that you've had such positive experiences at Colwall. We're especially pleased that our team has made you feel so welcome and has taken the time to get to know your family. Building meaningful relationships with residents and their...  

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Review from Ian C (Son of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

Dad moved in in October 2025 after being unwell. The team look after him very wel and my family and I am always made welcome when we visit. Staff seem to know Dad and always engage with him. I am confident that Dad is in the right place.

Reply from Michelle Hearn, Home Manager at Colwall Care Home
Thank you for taking the time to share your experience.

It means so much to know that your dad has settled in so well since moving to Colwall and that you feel confident he is receiving the care and support he deserves. Knowing that he is enjoying spending time with the team, and that your family...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 08 Oct 2024

    Gwen Walford Nursing Home is thrilled to announce its success at the Hereford Times Health & Social Care Awards, where the home's dedicated staff member, Gideon Kusi, won The Good...

  • 07 Oct 2024

    Rotherwood Healthcare, an award-winning healthcare provider, is excited to announce the official launch of its Rotherwood Wellness Programme, a pioneering initiative designed to enhance the health and well-being of residents...

  • 19 Sep 2024

    Rotherwood Healthcare, an award-winning care provider, is pleased to announce that it has been shortlisted as a finalist for the prestigious Leaders in Care Awards 2024. # This event brings...

Upcoming Events

There are no upcoming events for Colwall Care Home.

Awards / Recognitions (14)

  • 15 May 2026Recipient: Rotherwood Group
  • 30 Jan 2026Recipient: Rotherwood Group
  • 31 Jan 2025Recipient: Rotherwood Group

Accreditations

There are no accreditations posted yet for Colwall Care Home.

Meet the Team (7)

Shelley Hearn
Shelley HearnJob Title:Home ManagerJoined: 2024

A warm message from Home Manager Shelley Hearn.

With nearly 30 years of experience in elderly care, Shelley has embarked on a fulfilling career journey. Beginning as a weekend housekeeper, she steadily ascended through various roles, including Training Lead, Head of Dementia Care, Deputy Manager, and Home Manager.

Shelley's commitment to excellence in care delivery is reflected in her consistently high CQC ratings. She holds very high standards and is passionate about creating exceptional living environments for residents. Drawing from her diverse experiences, she brings a wealth of knowledge and expertise to her role as a manager, enabling her to lead a talented team and deliver exceptional care.

Shelley is particularly excited about the opportunity to build a skilled team to transform Colwall Care Home into a nurturing and vibrant environment for residents.

What motivates Shelley is the opportunity to care for vulnerable individuals and provide them with a safe and enriching home environment. She is dedicated to ensuring that each resident receives a quality daily experience. Understanding their unique preferences and interests is essential to her, and she takes the time to connect with them, chat, and observe their body language to ensure their well-being.

As a people manager, Shelley maintains an upbeat and positive attitude with her team members. She values their input, invites feedback, and addresses their concerns to foster a happy and supportive work environment. When the staff are happy, the home is happy.

Anna Dalton
Anna DaltonJob Title:Clinical LeadJoined: 2024

As Clinical Lead, Anna is responsible for overseeing the clinical care and ensuring the highest standards of healthcare for residents. Her role involves managing the nursing team, providing clinical guidance, and ensuring compliance with healthcare regulations. She works closely with the care team to assess residents' needs, develop care plans, and monitor their well-being. By leading staff training and promoting best practices, Anna ensures that Colwall Care Home delivers safe, compassionate, and effective care while fostering a positive and supportive environment for both residents and staff.

Jasmine Cutler
Jasmine CutlerJob Title:Customer AdministratorJoined: 2025

Jasmine is the Customer Administrator at Colwall Care Home and the friendly face who welcomes everyone at reception. She looks after all initial enquiries and ensures visitors, residents, and families feel supported and well cared for from their very first contact.

Megan Bayliss
Megan BaylissJob Title:Staff AdministratorJoined: 2025

Meg is our Staff Administrator and a valued support to the whole team. Friendly, organised, and approachable, she helps keep everything running smoothly behind the scenes and is always on hand to assist staff with a smile.

Clare Lockley
Clare LockleyJob Title:Lifestyle CoordinatorJoined: 2026

Claire's favourite part of being an Activities Coordinator is bringing joy to residents' lives through meaningful activities, helping them stay engaged, connected and active every day.

Kay Roan 
Kay Roan Job Title:Head ChefJoined: 2025

Kay is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and beautifully prepared meals, Kay takes pride in creating nutritious, comforting dishes that residents look forward to every day.

Andy Fletcher
Andy FletcherJob Title:Maintenance OperativeJoined: 2026

As a Maintenance Operative, Andy helps ensure Colwall Care Home remains safe, well-maintained, and welcoming for residents, visitors, and team members. He carries out day-to-day maintenance, responds to repair requests, and supports the upkeep of the home's facilities to a high standard. With a practical approach and attention to detail, Andy plays an important role in creating a comfortable environment where residents can feel at home, and the team can provide the very best care.

Frequently Asked Questions about Colwall Care Home

What types of Care is Colwall Care Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Colwall Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Colwall Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Colwall Care Home to the centre of Malvern?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Colwall Care Home to verify any information. View our terms and conditions. Colwall Care Home has an Enhanced Service -more info.