Carpenders Park Care Home

My mother was in Carpenders Park Care Home for 2 weeks as respite, and I cannot praise all the staff enough. They are so caring and helpful, and nothing is too much trouble for them. My mum was nervous about going in but has thoroughly embraced and even enjoyed the experience, especially the activities. I cannot thank you all enough. I'm sure we will be back soon!

The team at Carpenders Park are amazing! They are always smiling and are engaging and welcoming with both residents and visitors. They make a terrific effort with the activities and the facilities are well thought out and maintained. My mum is very happy and well looked after which is exactly what we wanted.

Overall, an amazing care home. All of the staff go above and beyond with the care and compassion shown to residents. I have found all of the staff to be very approachable - nothing is too much trouble. This is a wonderfully clean home and the facilities and programmes of events are plentiful and varied. I love how the residents can personalise their bedrooms with their own treasures and memories.

Dad came in to Country Court, Carpenters Park, as an emergancy, we rang up on the Thursday had the assessment with the Manager who made the family very relaxed at a stressful time, and brought him in on the Friday. He has been there for 6 weeks and getting used to his soroundings. The Home and staff are like one big family nothing is too much trouble when it comes to care and answering family questions someone is always on hand to talk to, the residents have a button chain round there neck for any sort of help in my father's case he uses it to ask for a cup tea. He is showered, shaved which he has a favourite young man who does the best shave ever, can't mention names as the review has said not to. His clothes are always clean and even had a hair cut always looks smart. We know two other people who have spouses there and are very happy with the level of care. Thanks to the whole Team

We moved mum from a care home we weren't happy with to Carpenders Park at the beginning of May. She has settled in so well and is so much happier than before. The team there have been brilliant understanding her needs so quickly and engaging her in so many activities.

I know he is getting the best care possible.

They have all made our family welcome every time we visit and been helping and understanding in this difficult time of looking after my dad.

Such a lovely place. The staff are very friendly, and professional. I was very impressed. The other residents I saw were all nicely dressed, and obviously very well looked after. I am confident that anybody coming to reside in this particular home would be totally safe and cared for at the highest possible level.

Staff are wonderful and kind during my stay at Carpenders Park Care Home. I'm happy to remain here now on a permanent basis.

Dad is being very well looked after and all his needs are being met. He is enjoying the beautiful food which is thoughtfully prepared and presented as well as the constant supply of snacks he is offered. He is comfortable, safe and warm and has a constant watchful eye on him 24/7!

I am really happy with the care that my dad is receiving and the support that my mum has received at a difficult time. The staff are all very friendly and nothing is too much trouble. The facilities at the care home are lovely especially the bistro. I also feel that we have been kept informed about dad's care and that if there was any problem we would be contacted.

I have to write to say how well my dad has been treated. I felt comfortable enough to go on holiday and was kindly sent messages from one staff member in particular, which made me so grateful that I could relax and not worry. Two members of staff are also amazing as is everyone here. My dad is always saying how well he is looked after.

Mum has become a lot livelier since moving into the home, interaction being the main part of this. Her room, the food and all the staff are excellent. My brother and I are pleased she settled. Would highly recommend anybody else thinking of care homes to have a look!

Everything absolutely excellent. Outstanding staff.

Some of the staff went about and beyond.

Whilst in there, it was my sister's 50th Birthday. They home-baked cakes and scones, ordered flowers, a bottle of bubbly, and a gorgeous card. Then put on a tea party for Mum and close family to celebrate her daughter's 50th. In my books, you do not get better love and care than that. My only concern was she was not able to spend longer in this wonderful environment.

Keep up the amazing work!