Broomfield Village Care Home

I would like this carer to have recognition for his care.

We have been so pleased with the care our Gran has received here. She came in really poorly but has been taken care of so well that she is thriving in a way we never expected. Thank you - we are so grateful. Everyone we meet is so friendly to residents and visitors - and it feels more like a 5* hotel than a care home! Couldn't recommend more highly.

For anyone thinking of this care home for a relative or friend, honestly do not hesitate. My Dad sadly only managed 4 weeks here, but wow what an amazing and special time that was for him and us. Absolutely everything about the place is just beautiful. The staff are incredible, caring and thoughtful and this extended to our family and friends who visited Dad. They made us feel so welcome, so at home and so comfortable and we were always made to feel part of Broomfield village family. My Dad really got his sparkle back here for his final weeks and that was down to this amazing care home, friendly caring professional staff and the beautiful surroundings and facilities. I had no idea care homes existed like this. Broomfield Village is a very special place, it will always have a place in my heart and I will always be thankful for finding this wonderful home.

I would urge anyone looking for a care home for a loved one to visit Broomfield Village and see the level of care in action, and see the lovely facilities for themselves.

I cannot praise all the staff highly enough, they were all so loving and thoughtful. When it mattered, they were there for my mother but also for my family and me.

We are very thankful to Mary & her team.

The home is filled with love , kindness , empathy and compassion. Bv truly go above and beyond for there residents, I highly recommend Bv to anyone wanting a loved one or themselves to have a wonderful rest and be well looked after. I am so glad we found you Bv thank you .

First impressions are that the staff are all very welcoming and friendly. They go out of their way to ensure that new residents settle in quickly. The surroundings are lovely and it really doesn't feel like care home at all. The restaurant and catering facilities are excellent. The nursing team treat residents with dignity and respect. They get to know resident and seem genuinely interested in the person and their life.

My Mum has been resident at the Broomfield Village Care Home for 3 weeks now. The experience has surpassed our greatest hope. It is such a beautifully designed home, with wonderful interior design. Every aspect of our dealings with the car home and staff have been fantastic. All the staff are lovely. The care my Mum has received has been exemplary. The care home is like a five star hotel. It is a joy to visit my Mum. I can't imagine my Mum staying anywhere else. We feel very fortunate to have found such an exceptional place.

The carers and other staff are friendly & efficient and ready to meet the various demands with a smile and warm words of comfort.

My mother stayed here for 6 weeks following a fall where she broke her upper arm.

I called the care home after an online search as the hospital were discharging her and I didn't feel confident she could return home on her own.

Following the call, the home sent someone to assess her in hospital that afternoon and she moved in the next day, the home were extremely swift.

Having not visited the home before arriving with my mother we were both blown away by the wonderful interior design and welcome by the staff.

We were greeted by the head nurse carer whos experience shone through I was very reassured that she was going to be in good hands.

Subsequently this member of staff acted quickly when mum needed to return to a&e where a carer stayed with her the whole time.

The in house Physo helped her to recover. And the in house hair and nails made her feel her best.

The restaurant manager was excellent.

Every member of staff there is wonderful!!

I can not speak highly enough

A very good experience all round. Every member of staff always welcoming (most knowing my name), friendly, and very helpful. Nothing was ever too much trouble. I enjoyed the lunches I had with my husband and have made many new friends - both staff and residents.

I experienced from all staff members kindness and generosity. Everyone knew me by name & was very friendly, despite sometimes low staffing levels due to the Care Home's only recent opening. A very lovely atmosphere.

This is positive, as I have previously had difficulty sleeping. This is the first time for years that I have actually slept well. The maintenance and housekeeping team deserve credit for all they did to create the comfort, the care team for supporting my sleep, the support bed is second to none.

I cannot praise Broomfield Village highly enough. It is a beautiful space, warm and welcoming with a calm atmosphere.The rooms are spacious and comfortable and you are encouraged to personalise them to help the resident feel more at home. But more importantly, the staff are exceptional. So kind and caring, they tailor their care to the individual. They are always available to discuss any concerns and give reassurance if needed. My mother has particularly enjoyed the food since being there. I have also been able to join her for some meals and can happily say the food is of an excellent quality. I now have peace of mind that my mother is in the best place possible and is receiving excellent all round care.

My mum has been in your care for 6 weeks now and although not totally settled the care she is receiving is fantastic. Everyone is so helpful, friendly and understanding, and always putting mums needs first. It's wonderful to see her happy and know she is in a safe environment. My thanks to the team who are all fabulous.

I would like to reiterate that the staff are exceptional, and take the time to get to know the residences on a personal level and make it feel like there own home. Thank you, and Please keep up the good work

The home looked like a 5 star hotel and provided an excellent level of personal service. Every member of staff was polite, professional and extremely helpful, nothing was too much for them. I was extremely pleased with the first class care that my brother received throughout his stay. Although on the end of life care, he was happy, comfortable and very well cared for in his private room. Everyone there went above and beyond the call of duty to nurse and care for him throughout his stay. When sadly my brother passed away, every member of staff showed their respect by lining up as he was taken away on his final journey. I can't thank you enough for your kindness, care and professionalism.

We can relax in the knowledge that mum is very well looked after and her family is always made welcome.

The Broomfield village care home is outstanding. Most importantly the team are absolutely brilliant, they are friendly, helpful, caring and are highly trained and qualified staff. When looking for a care home there were none comparable. It is also of note that community links have been forged prior to the opening of the facility and that organisations are starting to come to sessions on site and residents are having visits to groups and facilities off site. My stepfather is very happy and well cared for and has enjoyed all the opportunities that he has been offered, including trips out and being able to cut the ribbon on the grand opening launch of Broomfield. I have seen a remarkable transformation in his well-being. He loves the food and the pampering as well as the superb care that he is given. Regular news is also easily accessible via a family App and this helps you to feel connected to your loved one and involved in their welfare.