Marjorie House

1 Crichel Mount Road, Poole BH14 8LT
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Top 20 carehome certificate
10 23 Reviews
  • Marjorie House, Poole
Welcome to Marjorie House – a Care South home for residential care. Marjorie House provides outstanding care within a fabulous environment and stunning views over Poole Harbour and Brownsea Island.

Purpose-built in the style of Art Deco to complement the local environment, Marjorie House has 50 ensuite bedrooms, including double rooms. Each room has been built with both comfort and space in mind with built-in wardrobe, television, armchair, separate ensuite with shower, basin and toilet.

There are three floors, each with its own dining area, a dedicated activity area, lounge overlooking Brownsea Island and a smaller private lounge (ideal for private and family functions). The first floor also has a welcoming bar – providing plenty of options for those sociable moments.

The terraced gardens, complete with walkways and viewing areas, enable residents and their guests to enjoy the exceptional views together and the landscaped courtyard offers the ideal spot for relaxation and social gatherings.

Residents in their care have led rich and fulfilling lives and they want to keep it that way – with plenty of Food, Fun and Friendship
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Care Provided by Marjorie House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Marjorie House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Marjorie House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Georgina Powell (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (46)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Marjorie House operates an 'Open House' policy and encourages family and friends to visit. No limited visiting hours.

Parking

  • Ample parking at the onsite car park.

Marjorie House Reviews (23)

10

Marjorie House has a Review Score of 10 (9.978) out of 10, based on 23 reviews in the last 2 years.
Over all time Marjorie House has 23 reviews.

Overall Experience
  • 23
  • 0
  • 0
  • 0
  • 0
Date Published
  • 23
  • 10
  • 14
  • 23
  • 0
Reviewer Connection to Marjorie House
  • 7
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Pamela O (Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with care and help. Care staff are very nice and friendly. They always help me with all. Food is great, first class. Housekeeping staff are also excellent. I like my room and the views. Lovely home with very nice people around. I couldn't wish for a better place to be.
Reply from Phil Smith, Director of Residential Care at Marjorie HouseThank you for your 5* review, the team will be so pleased to read your kind words.
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  • Treated with Dignity
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  • Value for Money
Review from Jackie E (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Marjorie House 2 weeks ago. I have been so impressed with the care and attention that Mum has received. The home is beautiful and the views are stunning but more importantly the staff are absolutely lovely. They cannot do enough to make Mum feel welcome and at home. They have assessed
her needs carefully and it's such a relief to know that Mum is in such caring and competent hands.
Reply from Phil Smith, Director of Residential Care at Marjorie HouseThank you for your review, I am so pleased to hear your mother is settling in well to Marjorie House. The team take great pride in delivering the very best care your words will mean a lot to them.
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  • Care / Support
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  • Treated with Dignity
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Review from June M (Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The amazing views, the calm atmosphere, a happy feeling, individual, genuine, caring. First-class food, beautifully presented. One big, happy family.
Reply from Phil Smith, Director of Residential Care at Marjorie HouseThank you for your review. We are all so pleased to receive your feedback we will share this with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.978)

Overview of Review Score

The Review Score of 10 (9.978) out of 10 for Marjorie House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.978 for Marjorie House is calculated as follows: ( (270 Excellents x 5) + (6 Goods x 4) ) ÷ 276 Ratings = 4.978
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marjorie House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Georgina

Georgina Powell

Job Title: Home Manager

I’m Georgie, and I am thrilled to take on the Manager role at Marjorie House! With over 15 years in the Care industry, including several incredible years with the Care South Group, I’ve learned nothing compares to the joy of providing top-notch, personalised care.

I am passionate about delivering good quality, personalised care. This is reflected within the fantastic team we have here at Marjorie House. My favourite part of the working day is seeing my team and residents interact in a meaningful, value-adding way.

I want you to know my door is always open to answer any questions or concerns you may have, so please do not hesitate to get in touch.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marjorie House to verify any information. View our terms and conditions. Marjorie House has an Enhanced Service - more info.