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Barchester Mill Court Care Home

Christmas Hill, Shalford, Guildford, Surrey GU4 8HN
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Very pleased. First impression excellent and has continued to be so.Michael S(Resident / Service User)
Barchester Mill Court Care Home, Guildford
I found this home to be top in all its gameSally T(Daughter-in-law of Resident/Service User)
Barchester Mill Court Care Home, Guildford
All the staff are so kind and respectful, they go above and beyond to look after all the residents.Susan K(Stepdaughter of Resident/Service User)
Barchester Mill Court Care Home, Guildford

Barchester Mill Court care home in Guildford offers a welcoming home for residents.

The home has lots of facilities and daily social activities which residents can participate in as much as they wish.

Meals are freshly prepared by trained chefs, who will offer a range of nutritious and tasty food, catering for special dietary requirements when needed.

Care Provided by Barchester Mill Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850From £1,950
Residential Dementia CareFrom £1,900From £1,997

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Mill Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicole Woods (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Barchester Mill Court Care Home Reviews (27)

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9.9

Barchester Mill Court Care Home has a Review Score of 9.9 (9.853) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Mill Court Care Home has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Sue F (Daughter of Resident) published on 22 May 2025 Submitted via Website
Overall Experience

My mother originally stayed at Mill Court for a trial 2 weeks and was so happy there that she became a resident. She is so well looked after, staff are excellent and always concerned for Mum's wellbeing. From a daughter's point of view it takes the worry away knowing that she is in such good hands.

Reply from Jogie Dellota, General Manager at Barchester Mill Court Care Home

Thank you Sue for your kind words, it was a pleasure to take care of Mum. The team will be thrilled to hear this feedback. Please feel free to come back and visit us at Mill Court anytime.

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Review from M B (Respite Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

I have been to stay for 2 x respite weeks and was very happy. The staff are all very friendly and care for my needs always making sure I am happy. My room was very comfortable and I am more than happy to go back to give my wife/carer a well deserved break!

Reply from Jogie Dellota, General Manager at Barchester Mill Court Care Home

M we are very pleased to know that you enjoyed your respite stay with us at Mill Court. We are here to welcome you at any time, thank you so much for taking the time to give us this feedback.

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Review from Jean F (Resident / Service User) published on 5 May 2025 Submitted via Postal Card
Overall Experience

Nice staff. Friendly, always here to help. Nice open view. Lucky to be here. Food very good.

Reply from Jogie Dellota, General Manager at Barchester Mill Court Care Home

Thank you for your feedback Jean, we are glad to hear that you are enjoying your stay with us at Mill Court. I will pass this onto the team which they will be pleased to hear.

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Review from Alison B (Wife of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience
My husband stayed for a week's Respite Care and; almost; does not want to come home!
Everything was exemplary and of course it is so re-assuring for me that he is happy.

We are looking forward to his next stay!

Reply from Jogie Dellota, General Manager at Barchester Mill Court Care Home

Thank you Alison for your lovely review. It was our pleasure. We look forward to welcoming you back again when your ready.

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Review from Lucy C (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card
Overall Experience

Barchester Mill Court Care Home is a very special place. My mother moved in last week and although it has only been a week, it feels like home. The staff are all very caring and nothing is too much trouble. The rooms are well laid out and kept clean and tidy. The activities are carefully organised and inclusive no matter what your disability. Families visiting are also made to feel at home.

Reply from Jogie Dellota, General Manager at Barchester Mill Court Care Home

Thank you so much for your lovely review. It is a pleasure caring for Mum and seeing her getting on well. Everyone is always welcome and we are pleased you feel at home. Thanks again.

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Review from L M (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

My mother was the first person into the home and it was not an easy transition but she was very well looked after. However as more people have come in I feel that things are not running as well as they should. On the occasions when I have been with her when she has had a meal the food is very poor. Soggy poor quality white bread toasted, re heated food and tasteless. Communications are not good either. I was rung up at 9.30 pm the other Saturday night about transportation for my mother for a long standing appointment at the hospital for the Monday. On other occasions I have had 3 staff ring me up about the same hospital visit asking me the same questions. There does not seem to be much communication between each other or system in place. This does not fill me with great confidence. My mother has dementia but seems contented and the care workers are amazing. I feel for the price we are paying per week things in the general running of the place need to improve hugely.

Reply from Feedback Team, The Feedback Team at Barchester Mill Court Care Home

Thanks for taking the time to leave your review, and for your kind words in relation to our hard working staff. We're sorry to read of your concerns mentioned here, the home are continually making improvements and one of the focuses has been the food and feedback recently has been positive to these...  

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Review from Samantha M (Daughter of Resident) published on 6 January 2025 Submitted via Website
Overall Experience

A wonderful, purpose-built, brand-new facility. The communal areas are well thought out, comfortable and modern. The rooms are beautifully finished with modern wet rooms. The staff were all fantastic. My mum enjoyed her respite week and settled very quickly. The food was also lovely according to Mum! Thank you. I would thoroughly recommend this care home.

Reply from Jogie Dellota, General Manager at Barchester Mill Court Care Home

Thank you so much for taking the time to write this lovely review. My team and I really appreciate the feedback and the kind words. I am so pleased that Mum enjoyed her stay here. We hope to see you all again soon. Many thanks, Jogie.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 October 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (72) & Events (7)

News
  • 03 Aug 2026

    The residents of Mill Court have definitely taken every opportunity to enjoy the sunshine we have had over this summer, with the local park being on their doorstep they often...

  • 03 Aug 2026

    Recently Mill Court celebrated a truly memorable milestone at, 71 years of marriage! We wish them both a huge happy anniversary - here's to a love story that continues to...

  • 03 Aug 2026

    The residents of Mill Court recently took a trip to Loseley Park, it was the perfect opportunity for them to enjoy the wonderful gardens they have and to soak up...

Upcoming Events

Awards / Recognitions (30)

Accreditations

There are no accreditations posted yet for Barchester Mill Court Care Home.

Meet the Team (20)

Nicola Woods
Nicola WoodsJob Title:General ManagerJoined: 2025

Hello my name is Nicola and I am the General Manager at Mill Court.

I have been a proud Barchester team member for over 10 years. My specialisation has been in Dementia care and mental health care, for both of which I have had a passion since I was young.

My career has led me to be a part of extraordinary teams that have helped make a difference in hundreds of lives. Along my journey, I have been fortunate enough to be named Dementia care champion of the year both regionally and nationally. I have also been named regional frontline leader of the year.

I am looking forward to helping Mill Court achieve great things over the coming years, and I can’t wait to meet our residents and help them to achieve maximum life enrichment.

Radu Efta
Radu EftaJob Title:Deputy ManagerJoined: 2025

I am an experienced and dedicated care professional with over 10 years of experience in the adult care sector. I started my career as a Care Assistant and, through hard work and commitment, progressed to my current role as Deputy Manager. I take great pride in providing high-quality, person-centred care and in supporting both residents and my team to achieve the best possible outcomes. I joined my current company in 2015, and over the years, I have gained valuable experience in leadership, care management, and compliance. I am passionate about creating a positive and supportive environment where residents feel valued and safe, and where staff are encouraged to grow and develop. I hold a Level 6 Degree in Business Management from the London School of Commerce, which has strengthened my ability to manage effectively, lead teams, and make sound decisions that benefit both residents and the service. Looking ahead, my goal is to progress into a Registered Manager role, continuing to build on my experience and contribute to the ongoing improvement of care standards. Caring for people has always been something I truly enjoy, and I find real satisfaction in seeing residents and their loved ones happy and confident about the future.

Outside of work, I like spending time with my family and friends, watching football and other sports, and keeping active and fit.

Denise D'santos
Denise D'santosJob Title:Home AdministratorJoined: 2025

Hello, my name is Denise. I am the Administrator for Mill Court.

I am proud to be part of a great team within our home. I joined Barchester in 2025 and am very excited to be part of Mill Court. I have worked as an Administrator for 14 years in my previous role in the construction industry.

I love my role as I get to liaise with all departments and communicate with the residents and their families.

I enjoy spending time with my two young children and family.

Alex Denisov
Alex DenisovJob Title:Head of MaintenanceJoined: 2024

Hello, my name is Alex and I am Head of Maintenance at Mill Court.

Before I joined Barchester I worked as a facilities manager at a church and a caretaker at a school. I am very excited to be working in such a high quality home and overseeing the safety and maintenance for our residents and also our my team.

Over the years I have grown and developed my practical skills when dealing with installations, maintenance and the repair of systems and equipment while following the relevant safety procedures and guidelines required.

I thoroughly enjoy working with others and I am keen to get started at Mill Court and be part of a team that makes a meaningful impact on our residents and their loved ones.

Wiktor Szala
Wiktor SzalaJob Title:Head ChefJoined: 2025

Hi, my name is Wiktor Szala. I am the Head Chef at Mill Court.

With two decades immersed in the culinary world, I bring a rich tapestry of experience to the kitchen at Barchester Mill Court. My culinary journey has taken me through the vibrant flavours of English, Italian, and Argentinian cuisines. For three years, I proudly served as Head Chef at Guildford's Yvonne Arnaud Theatre, crafting classic English dishes for discerning patrons. This was followed by another three years at Guildford's CAU Restaurant, where I honed my expertise in the art of Argentinian steakhouse cooking. My passion for Italian gastronomy then led me to London, where I spent two years as Head Chef at The Loft, an Italian restaurant nestled within Sky TV Headquarters. Most recently, my work as an Agency Chef in Surrey's care homes over the past three years has been incredibly rewarding. This experience has deepened my understanding of the importance of providing exceptional and nourishing meals. It is this insight and dedication that has drawn me to Barchester Mill Court, where I am eager to contribute my skills and passion to create the best possible catering experience for our residents.

Bridie Watson
Bridie WatsonJob Title:Home Services AdvisorJoined: 2025

Hello, my name is Bridie, and I have worked in the care industry since 2022, gaining vital knowledge and experience.

I aim to be a supportive contact for both individuals and families seeking care and to ensure that they have a positive experience with us every step of the way. I am glad to be part of such a wonderful community.

Sarah White
Sarah WhiteJob Title:Administration AssistantJoined: 2024

Hello, My name is Sarah and I am the Administrative Assistant here at Mill Court.

I have worked in primary education for over 18 years and have a lot of experience in providing care and ensuring the safety and well-being of many during my career.

I also have many years of experience in family working in the care industry, and most recently, the love and dedication provided to my father who suffered from dementia.

Ensuring the absolute best love and care is given to those in their next stages of life is something very close to my heart and a real passion of mine.

I feel so fortunate to be part of a great community and cannot wait to meet you and your loved ones and ensure that you have the very best experience on your journey with the amazing team we have at Barchester.

Marius Sidoriuc
Marius SidoriucJob Title:Activities AssistantJoined: 2024

Hello, my name is Marius Sidoriuc and I am an Activities Assistant at Mill Court.

I joined the Barchester family in 2021, initially as a care assistant and soon after as an activities coordinator. Thanks to our fantastic residents, management team and colleagues, I felt I belonged to an amazing community here, in Barchester.

In September 2024 I relocated from Harton Grange (South Shields) to Mill Court, in Guildford, I worried about leaving behind an absolutely amazing management team, residents and colleagues.

I found here, at Mill Court, the same fantastic atmosphere and support from the management team, residents and colleagues.

I'm so grateful that I had the privilege to fundraising for our wonderful Barchesters Charitable Foundation and I finished the Great North Run half marathon in 2 hours and 9 minutes. Also, through a joint project with a charity in South Shields, we won a grant worth nearly £20k thanks to the National Lottery Funding.

I started my journey in healthcare in 2018. I love to support elderly people, especially those diagnosed with dementia, and to empower them to use all the facilities provided by our company. I completed a few courses on dementia and activities (NAPA, level 2) and I finished a level three apprenticeship in adult care. I have met some amazing people who guided my understanding of dementia.

I like to be part of a whole team, including the fantastic management, hospitality and maintenance departments, promoting a person-centred approach for each resident and I'm glad to know that each person's preferences and abilities are respected and promoted.

Tiegan Brooks
Tiegan BrooksJob Title:Senior Care AssistantJoined: 2026

Hello, my name is Tiegan, and I’m a Senior Care Assistant at Mill Court.

Since working in care, I have always been passionate about taking care of other people, and I find it so rewarding to support people in their day-to-day lives. It is really important to me to build relationships and make sure each person feels comfortable and respected.

I take pride in ensuring compassionate and person-centred care is delivered every day.

Daniela Tamasanu
Daniela TamasanuJob Title:Senior Care AssistantJoined: 2026

Hello, my name is Daniela, and I am a Senior Carer at Mill Court with over 10 years of experience working in the care sector. I am passionate about providing compassionate, person-centred care and supporting individuals to live as independently and comfortably as possible.

Throughout my career, I have worked with people with a variety of care needs, which has helped me develop strong skills in communication, leadership, and problem-solving.

Zurita Faria
Zurita FariaJob Title:Senior CarerJoined: 2026

Hello, my name is Zurita, and I’m a Senior Carer at Mill Court.

Caring has always been more than just a job to me; it’s something I feel really passionate about. I take great pride in supporting people to live as independently and comfortably as possible. For me, it’s the small things that make a big difference, like taking the time to listen and building trust.

In my role as a Senior Carer, I always look forward to supporting both the residents in the home and my colleagues.

Jazmine Forrest-Hill
Jazmine Forrest-HillJob Title:Senior Care Assistant

Hello, my name is Jazmine, and I am a Senior Carer at Mill Court Care Home.

I joined Mill Court in October 2024 as a Care Assistant, and in February 2025 I progressed to the role of Senior Carer.

I hold a Level 3 Extended Diploma in Health and Social Care, which I completed at a local college, as well as a CHAPS certificate. I am currently studying a Level 4 Lead Practitioner in Adult Care apprenticeship with Barchester.

I love getting to know all of the residents at Mill Court and hearing about their life stories. It is a privilege to support them and build meaningful relationships with them. I also enjoy working alongside our team to provide high-quality, person-centred care and help ensure our residents feel safe, respected, and valued every day.

Jude Ehidiaduwa
Jude EhidiaduwaJob Title:Care AssistantJoined: 2025

Hello, my name is Jude and I joined the Barchester family as a Care Assistant in 2025 at Mill Court Care Home.

I bring over 10 years of experience in the care sector, and over the years I have also worked as a monitor in leisure services, as a chef and have also explored programming.

I am now studying Psychology, which I find deeply fulfilling as it aligns with my passion for supporting and helping others.

Aniqua Islam
Aniqua IslamJob Title:Care AssistantJoined: 2025

Hi, my name is Aniqa, and I work at Mill Court as a Care Assistant.

I have worked in care for over 15 years, including several years as a Senior Care Assistant. Supporting people everyday and promoting independence is something I am truly passionate about.

I enjoy getting to know all of the residents at Mill Court and understanding how I can care for them in the best way possible.

Henry Cooper
Henry CooperJob Title:Maintenance AssistantJoined: 2025

Hey, I am Henry, Maintenance Assistant to Alex Denisov.

I am rather new to the UK, married to a 2nd generation Irish descendent in South Africa and of late settled in the UK.

As a recent addition to the maintenance team I am still learning the (Barchester) ropes and assist Alex where necessary.

Whereas personal care at the Barchester level is/was new to me, refreshingly so, I am fully committed to the company's macro environment as applied to personal care all the way to the micro level!

Before I forget, I also serve as the bus driver on resident outings! Although I take my responsibility extremely serious to ensure our precious residents return safely after an outing, I must confess I invariably find these outings most enjoyable.

Rebecca Palmer
Rebecca PalmerJob Title:ReceptionistJoined: 2026

Hi, my name is Rebecca, and I joined the Barchester Group in 2026 as a receptionist for the home.

I’m really enjoying being part of a supportive team and working in a happy and positive environment.

Sammie Thapa
Sammie ThapaJob Title:Second ChefJoined: 2025

Hello, my name is Sammie, the Second Chef here at Mill Court Care Home, and I’m proud to be part of the Mill Court team.

For me, cooking is about much more than just preparing meals; it’s about creating enjoyment through dishes. Many of our residents have favourite meals, and being able to recreate those meals or introduce something new that they love is so rewarding to me.

Ruby Pascual
Ruby PascualJob Title:Care AssistantJoined: 2026

Hello, my name is Ruby, and I’m excited to have joined the team in 2026 at Mill Court as a Care Assistant.

I’ve always wanted to work in a role where I can make a positive difference to people’s lives, and caring for others is something I really enjoy. I love getting to know people, hearing their stories, and helping them feel happy and supported each day.

Mira Stupak
Mira StupakJob Title:Care AssistantJoined: 2025

Hello, my name is Mira, and I’m a Care Assistant here at Mill Court Care Home.

I really enjoy being part of the Mill Court team and, most importantly, getting to know our wonderful residents. Every day is different, and I love being able to spend time with our residents and listening to their stories.

Working in care is very rewarding. It means so much to me to know that I can make a positive difference to someone’s day.

Una
Una Job Title:Resident AmbassadorJoined: 2026

Hello, my name is Una, and I’m delighted to be the Resident Ambassador here at Mill Court Care Home.

Una has had the pleasure of calling Mill Court her home, and she knows just how important it is to feel welcomed, comfortable, and surrounded by friendly faces. Moving into a care home can feel like a big step, so she is here to help reassure new residents and their families by sharing her own experience.

As Resident Ambassador, she enjoys meeting new people and helping them feel at home from the very beginning.

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