Barchester Mill Court Care Home

Christmas Hill, Shalford, Guildford GU4 8HN
Review Us
9.8 21 Reviews
  • Barchester Mill Court Care Home, Guildford
Barchester Mill Court care home in Guildford offers a welcoming home for residents.

The home has lots of facilities and daily social activities which residents can participate in as much as they wish.

Meals are freshly prepared by trained chefs, who will offer a range of nutritious and tasty food, catering for special dietary requirements when needed.

Care Provided by Barchester Mill Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1803

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Mill Court Care Home to find out the exact price for your requirements.

Contact Barchester Mill Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Mill Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicole Woods (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Barchester Mill Court Care Home Reviews (21)

9.8

Barchester Mill Court Care Home has a Review Score of 9.8 (9.814) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Mill Court Care Home has 21 reviews.

Overall Experience
  • 19
  • 1
  • 1
  • 0
  • 0
Date Published
  • 21
  • 9
  • 19
  • 21
  • 0
Reviewer Connection to Barchester Mill Court Care Home
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Samantha M (Daughter of Resident) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful, purpose-built, brand-new facility. The communal areas are well thought out, comfortable and modern. The rooms are beautifully finished with modern wet rooms. The staff were all fantastic. My mum enjoyed her respite week and settled very quickly. The food was also lovely according to Mum!
Thank you. I would thoroughly recommend this care home.
Reply from Jogie Dellota, General Manager at Barchester Mill Court Care HomeThank you so much for taking the time to write this lovely review. My team and I really appreciate the feedback and the kind words. I am so pleased that Mum enjoyed her stay here. We hope to see you all again soon. Many thanks, Jogie.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Barchester Mill Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Barchester Mill Court Care Home is calculated as follows: ( (211 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 247 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Mill Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

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Meet the Team (17)

Nicola

Nicola Woods

Job Title: General Manager Joined: 2025

Hello my name is Nicola and I am the General Manager at Mill Court.


I have been a proud Barchester team member for over 10 years. My specialisation has been in Dementia care and mental health care, for both of which I have had a passion since I was young.


My career has led me to be a part of extraordinary teams that have helped make a difference in hundreds of lives. Along my journey, I have been fortunate enough to be named Dementia care champion of the year both regionally and nationally. I have also been named regional frontline leader of the year.


I am looking forward to helping Mill Court achieve great things over the coming years, and I can’t wait to meet our residents and help them to achieve maximum life enrichment.

Radu

Radu Efta

Job Title: Deputy Manager Joined: 2025

I am an experienced and dedicated care professional with over 10 years of experience in the adult care sector. I started my career as a Care Assistant and, through hard work and commitment, progressed to my current role as Deputy Manager. I take great pride in providing high-quality, person-centred care and in supporting both residents and my team to achieve the best possible outcomes. I joined my current company in 2015, and over the years, I have gained valuable experience in leadership, care management, and compliance. I am passionate about creating a positive and supportive environment where residents feel valued and safe, and where staff are encouraged to grow and develop. I hold a Level 6 Degree in Business Management from the London School of Commerce, which has strengthened my ability to manage effectively, lead teams, and make sound decisions that benefit both residents and the service. Looking ahead, my goal is to progress into a Registered Manager role, continuing to build on my experience and contribute to the ongoing improvement of care standards. Caring for people has always been something I truly enjoy, and I find real satisfaction in seeing residents and their loved ones happy and confident about the future.


Outside of work, I like spending time with my family and friends, watching football and other sports, and keeping active and fit.

Denise

Denise D'santos

Job Title: Home Administrator Joined: 2025

Hello, my name is Denise, I am the Administrator for Mill Court.


I am proud to be part of a great team within our home. I joined Barchester in January and am very excited to be part of a brand new home. I have worked as an Administrator for 14 years, my previous role in the construction industry.


I love my role as I get to liaise with all departments and communicate with the residents and their families.


I enjoy spending time with my two young children and family.

Alex

Alex Denisov

Job Title: Head of Maintenance Joined: 2024

Hello, my name is Alex and I am Head of Maintenance at Mill Court.


Before I joined Barchester I worked as a facilities manager at a church and a caretaker at a school. I am very excited to be working in such a high quality home and overseeing the safety and maintenance for our residents and also our my team.


Over the years I have grown and developed my practical skills when dealing with installations, maintenance and the repair of systems and equipment while following the relevant safety procedures and guidelines required.


I thoroughly enjoy working with others and I am keen to get started at Mill Court and be part of a team that makes a meaningful impact on our residents and their loved ones.

Wiktor

Wiktor Szala

Job Title: Head Chef Joined: 2025

Hi, my name is Wiktor Szala. I am the Head Chef at Mill Court.


With two decades immersed in the culinary world, I bring a rich tapestry of experience to the kitchen at Barchester Mill Court. My culinary journey has taken me through the vibrant flavours of English, Italian, and Argentinian cuisines. For three years, I proudly served as Head Chef at Guildford's Yvonne Arnaud Theatre, crafting classic English dishes for discerning patrons. This was followed by another three years at Guildford's CAU Restaurant, where I honed my expertise in the art of Argentinian steakhouse cooking. My passion for Italian gastronomy then led me to London, where I spent two years as Head Chef at The Loft, an Italian restaurant nestled within Sky TV Headquarters. Most recently, my work as an Agency Chef in Surrey's care homes over the past three years has been incredibly rewarding. This experience has deepened my understanding of the importance of providing exceptional and nourishing meals. It is this insight and dedication that has drawn me to Barchester Mill Court, where I am eager to contribute my skills and passion to create the best possible catering experience for our residents.

Bridie

Bridie Watson

Job Title: Home Services Advisor Joined: 2025

My name is Bridie Watson and I have worked in the care industry for nearly 4 years, gaining vital knowledge and experience.


It is my aim to be a supportive contact for both individuals and families seeking care and to ensure that they have a positive experience with us every step of the way. I am glad to be part of such a wonderful community.

Sarah

Sarah White

Job Title: Administration Assistant Joined: 2024

Hello, My name is Sarah and I am the Administrative Assistant here at Mill Court.


I have worked in primary education for over 18 years and have a lot of experience in providing care and ensuring the safety and well-being of many during my career.


I also have many years of experience in family working in the care industry, and most recently, the love and dedication provided to my father who suffered from dementia.


Ensuring the absolute best love and care is given to those in their next stages of life is something very close to my heart and a real passion of mine.


I feel so fortunate to be part of a great community and cannot wait to meet you and your loved ones and ensure that you have the very best experience on your journey with the amazing team we have at Barchester.

Marius

Marius Sidoriuc

Job Title: Activities Assistant Joined: 2024

Hello, my name is Marius Sidoriuc and I am an Activities Assistant at Mill Court.


I joined the Barchester family in 2021, initially as a care assistant and soon after as an activities coordinator. Thanks to our fantastic residents, management team and colleagues, I felt I belonged to an amazing community here, in Barchester.


In September 2024 I relocated from Harton Grange (South Shields) to Mill Court, in Guildford, I worried about leaving behind an absolutely amazing management team, residents and colleagues.


I found here, at Mill Court, the same fantastic atmosphere and support from the management team, residents and colleagues.


I'm so grateful that I had the privilege to fundraising for our wonderful Barchesters Charitable Foundation and I finished the Great North Run half marathon in 2 hours and 9 minutes. Also, through a joint project with a charity in South Shields, we won a grant worth nearly £20k thanks to the National Lottery Funding.


I started my journey in healthcare in 2018. I love to support elderly people, especially those diagnosed with dementia, and to empower them to use all the facilities provided by our company. I completed a few courses on dementia and activities (NAPA, level 2) and I finished a level three apprenticeship in adult care. I have met some amazing people who guided my understanding of dementia.


I like to be part of a whole team, including the fantastic management, hospitality and maintenance departments, promoting a person-centred approach for each resident and I'm glad to know that each person's preferences and abilities are respected and promoted.

Maria

Maria Fenty

Job Title: Senior Care Assistant Joined: 2024

Hello, I am Maria and I am a Senior Care Assistant at Mill Court.


I have been working in the healthcare sector for over 10 years, providing outstanding, compassionate, person-centred care within residential and nursing home settings, supporting people living with dementia. My qualifications include Dementia Awareness, Mental Health, Disabilities, and Special Needs. I'm dedicated to helping individuals live comfortable and meaningful lives. Outside of work, I enjoy photography, sightseeing, travelling and watching documentaries, which I am excited to share with the residents at Mill Court.

Jazmine

Jazmine Briggs

Job Title: Senior Care Assistant

Hey, I am Jazmine. I have recently been promoted to Senior Carer at Mill Court. I love my role and dedicate my time to enriching the lives of each and every one of our residents. You will often find me having a cup of tea in the bistro with everyone as it's sometimes just the little things that make people smile.

Archie

Archie Teasdale

Job Title: Senior Care Assistant Joined: 2024

Hello, I'm Archie and I am a Senior Care Assistant here at Mill Court.


Over the years I have worked in various care settings and have had the opportunity to complete my Health and Social Care Levels 2 and 3. I also completed the Care Practitioner programme.


Here at Mill Court, we pride ourselves on delivering luxury care and promoting a person-centred care approach, I am pleased to be part of this new team.

Dawn

Dawn Kavanagh

Job Title: Care Community Lead Joined: 2025

Hello, my name is Dawn and I am a Community Care Lead at Mill Court Care Home.


I have over 25 years of experience in the care sector and have worked across all levels of care - from domiciliary care and hands on support as a care assistant to leadership and management.


I came into care following caring for my own father at a very young age, I developed a deep understanding of the difference genuine care can make. I look forward to applying my skills and experience at Mill Court.

Yordanos

Yordanos Geretsadk

Job Title: Care Assistant Joined: 2025

Hello, my name is Yordanos and I am a Care Assistant at Mill Court.


I have experience in both the private health sector and domiciliary care. I love supporting people to live with comfort and hope to make a positive difference in their lives.


I have a caring nature and passion for helping others.

Jude

Jude Ehidiaduwa

Job Title: Care Assistant Joined: 2025

Hello, my name is Jude and I have recently been employed as a Care Assistant at Mill Court Care Home.


I bring over 10 years of experience in the care sector and over the years I have also worked as a monitor in leisure services, as a chef and have also explored programming.


I am now studying Psychology, which I find deeply fulfilling as it aligns with my passion for supporting and helping others.

Aniqua

Aniqua Islam

Job Title: Care Assistant Joined: 2025

Hi, my name is Aniqa and I work at Mill Court as a Care Assistant.


I have worked in care for over 15 years, including several years as a Senior Care Assistant. Supporting people everyday and promoting independance is something I am truly passionate about.


I look forward to getting to know all of the residents at Mill Court and understanding how I can care for them in the best way possible.

Henry

Henry Cooper

Job Title: Maintenance Assistant Joined: 2025

Hey, I am Henry, Maintenance Assistant to Alex Denisov.


I am rather new to the UK, married to a 2nd generation Irish descendent in South Africa and of late settled in the UK.


As a recent addition to the maintenance team I am still learning the (Barchester) ropes and assist Alex where necessary.


Whereas personal care at the Barchester level is/was new to me, refreshingly so, I am fully committed to the company's macro environment as applied to personal care all the way to the micro level!


Before I forget, I also serve as the bus driver on resident outings! Although I take my responsibility extremely serious to ensure our precious residents return safely after an outing, I must confess I invariably find these outings most enjoyable.

Louise

Louise Wells

Job Title: Care Assistant Joined: 2025

Hello, my name is Louise and I am a Care Assistant at Mill Court.


I have over 5 years of experience in both hospitals and the private health sector. I am passionate about supporting others and providing compassionate person-centred care.


I'm dedicated to learning and making a positive difference in the lives of people I support every day.

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