Ruby Lodge Care Home

Inspiration Way,, Sowerby, Thirsk, Thirsk YO7 1TS
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Top 20 carehome certificate
9.9 35 Reviews
  • Ruby Lodge Care Home, Thirsk
Ruby Lodge is a purpose-built care home in the thriving market town of Thirsk, North Yorkshire. The home provides exceptional residential and specialist dementia care for up to sixty-nine people.

The warm and welcoming home, set across three floors, offers a luxurious environment and superb facilities. Each resident receives the highest standard of personalised care, which is always delivered with dignity, compassion and kindness.

The friendly team can support you through the process of finding a care home. Have a look at the Support and Advice blogs on their website or get in touch with any questions you may have.
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Care Provided by Ruby Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Ruby Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Holly Hunton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • Visitors welcome, please see the latest visiting policy on the website.

Parking

  • On-site car park.

Ruby Lodge Care Home Reviews (35)

9.9

Ruby Lodge Care Home has a Review Score of 9.9 (9.928) out of 10, based on 35 reviews in the last 2 years.
Over all time Ruby Lodge Care Home has 35 reviews.

Overall Experience
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Reviewer Connection to Ruby Lodge Care Home
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Total of 35, showing 1-20
Review from J H (Relative of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative first went to Ruby Lodge for respite after several falls and a spell in hospital. He has thrived in the short time he has lived there. He has put on weight and looks better than he has for the last two years. Every time we visit we find him playing a game or chatting to other residents.
His mental health and quality of life has improved and he is once again enjoying life. Really impressed with the staff who are very kind, know everyone's name and always know where we can find him. The facilities really contribute to his wellbeing.He benefits from being able to access different spaces around the building, whether that is scrabble in the pub, a coffee in the cafe, painting in the activity room or a quiet chat in a lounge.
Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home
Thank you so much for your review and feedback. We are so pleased that you feel our wonderful facilitates contribute to the wellbeing of your loved one as well as the care of the staff. We are…read more
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Review from Martin J (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked through the door of Ruby Lodge Care Home, mum was made to feel welcome. It is a friendly, professional home with efficient, caring staff, management, reception, carers and entertainment. spacious and immaculate in all areas. Nothing is too much trouble if mum has needs or requests.
Mum has settled well. Many thanks to all.
Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home
Thank you for your review and feedback, we really appreciate it. It means so much to our lovely home for both our residents and the team
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Review from Jill J (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the manager and all your wonderful caring team,
Thank you for all you did to make our Mum feel happy and at home at Ruby Lodge. In the few months she lived there she felt welcomed, accepted and loved and she counted it as her home.
Your care, love and kindness for Mum at the end of her life,
and for us as a family too, was exceptional. Thank you all so much.
Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home
Thank you for your feedback Jill, it means the world to our teams knowing how you feel and your experience as a family especially at such a sensitive time,Thank you from Holly and the whole team at…read more
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Review from Joan S (Respite Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very nervous and apprehensive of going into a care home for respite care. My fear was soon overcome when I arrived at the beautiful Ruby Lodge Care Home. The wonderful staff made my stay so enjoyable they couldn't do enough for me. I enjoyed the company, food and the excellent care I was given.
am returning shortly for respite care again this time I am happy and looking forward to meeting everyone again.
Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home
Thank you for your feedback - feedback from residents who have stayed with us, is so important and very much valued. We look forward to welcoming you back to Ruby Lodge soon!
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Review from Deborah B (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ruby Lodge, is beautiful care home ti the standards of a 5 star hotel.
The staff are welcoming, friendly always going above and beyond with the care they give. My mam has been in other care homes for respite care did not come anywhere near the standards of Ruby Lodge. On my mams recent respite stay,
she returned home happy and is always talking about the staff and residents she has met. So much so she is returning for another respite stay. Thanks to all the wonderful staff for making my mams stay so enjoyable.
Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home
Thank you for your feedback which we really value we look forward to welcoming your Mam back soon
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Review from K D (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really good care. Excellent staff. Very good facilities. Always welcoming and friendly. Activities for residents are good.
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for taking the time to leave a review for Ruby Lodge, we are very happy to hear that you are pleased with our care, facilities and activities.
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Review from David H (Nephew of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle first attended Ruby Lodge for some restbite care following a spell in hospital. The management and staff have been excellent right from the start. Everyone is very welcoming.
The senior care staff have been liaising with the hospital and GP about his care needs and ongoing medication.
My
uncle has decided he likes it at Ruby Lodge so much that he's decided to become a permanent resident which is great as it gives our family peace of mind that he will be safe and well looked after.
Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home
Thank you for your feedback, which we really value. We are delighted that your uncle has become a permanent resident, he is very much part of the Ruby Lodge community.
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Review from Peter H (Nephew of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle is in his 90s & required Respite care after Hospital stay.
Ruby Lodge is a wonderful homely environment which we all loved from our initial visit.
My Uncle was made to feel very welcome, and we were so impressed with the facilities and the level of genuine care all the staff showed towards
him. They supported his medical needs as well as respecting his shy nature and need to adjust to his new environs in his own time.
After a number of weeks my Uncle made the decision to become a permanent resident & part of the Ruby Lodge family.
He's really settled in, more than we ever thought he would, & this is a hugely positive reflection on the time, care, interest & dedication to improving his well being by the staff at there.
The staff are wonderful & so committed to caring for their residents & support their families.
We're so happy we found Ruby Lodge where our Uncle is happy, safe, cared for and able enjoy his life with dignity thanks to the great team there
Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home
Thank you for such lovely feedback which we will make sure all our teams are made aware of. We are very happy that your uncle has decided to become a permanent resident at Ruby Lodge, we love having…read more
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Review from Trish S (Sister of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was admitted to Ruby Lodge in early April directly from hospital where he had been for 7 weeks. The care he received during those weeks was not good and on admission to Ruby Lodge he was weak, malnourished, personal hygiene had been neglected, diminished muscle tone contributed to his total
lack of mobility. He was a sad sight. Now 9 weeks on the change is remarkable and the improvement in his condition is exceptional. All due to the superb care he is receiving. Each member of staff is caring, friendly, professional,
considerate, thoughtful, competent and compassionate. Excellent management ensures the team share the same high standards of care which are outstanding on every level.
Having spent my career in health care I feel qualified to attribute these remarks to those extraordinary individuals who make Ruby Lodge an outstanding care home
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you so much for this review, it is our absolute pleasure.
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Review from Sharon R (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very accommodating in supporting my mother's mobility needs, and moving her to a second room to better accommodate her furniture requirements.
Mum's medication requirements have altered whilst she has been a resident and the staff have been good at supporting these changes, ensuring mum receives the
correct doses at the correct times.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your review, we value your feedback. We are enjoying our time with your mum at Ruby Lodge and are encouraged by her progress.
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Review from Rachael H (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was taken in before Christmas for respite. The staff worked hard with Mum to get her settled. She has become a permanent resident. Mum needs 24hr care. As a family we could not have found a better place for her.
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for your kind review of Ruby Lodge Care Home. We're so pleased to know that you're happy with the care we provide for your mum and that she is settled.
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Review from Tracie R (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the staff of Ruby Lodge enough for all that they have provided in the care of my mum
Mum had colon cancer and was very unwell for a couple of weeks. With the help of Ruby Lodge she has made a steady recovery over the last month and has regained her humour, her strength and her smile
The
level of support and kindness has been beyond what we hoped to expect
A very beautifully finished Care Home gives an air of a 5 star hotel, not a place where people are recovering from all sorts of ailments
Top notch in every way
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for your kind words. We're so glad to hear your mum is recovering well and feeling better. It's great to know that the care and support at Ruby Lodge have made a difference. We truly…read more
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Review from Roger B (Son of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruby Lodge is a beautiful building and all the facilities are excellent. However what makes it really special is the staff. The manager leads a team of warm, caring professionals. They are extremely hard-working and we feel they care for my Mum and for us. Thank you.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your kind review. We're so glad to hear that you're happy with Ruby Lodge and our facilities. It's wonderful to know that our team has made a positive impact on your mum and your…read more
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Review from John F (Nephew of Resident) published on 11 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A catered 100th birthday meal for 17 people. Very well organised. Great service and lovely food, very impressed. Great value for money.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
We are so pleased you enjoyed your time at Ruby Lodge. Thank you so much for your feedback.
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Review from L H (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home, the staff are lovely and always goes above and beyond. The best staff and facilities I have come across in the many care homes I have visited for my dad and he has nothing but good things to say about Ruby Lodge.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your review, we are so pleased that you are happy with the care being provided to your father.
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Review from K D (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum came to Ruby Lodge for respite care following a period of ill health and falls. The welcome she received was exceptional, her love of music has been remembered - a classical radio station was playing in her bedroom on arrival, and by the end of the day she was enjoying playing the piano in the
entrance lobby!
All the staff have been friendly and caring, so much thought and effort goes into every aspect of her care. She has settled so quickly and is positively thriving! Ruby Lodge has given us back quality Mother and daughter time together - thank you!
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your review, we are really happy to hear that you are pleased with the care we are providing for your mum. It is lovely having her here, with us, she is an absolute delight.
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Review from P B (Daughter-in-law of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ruby Lodge has given my Father-in-law a new lease of life. The care and attention he has received is second to none. The facilities are 5-star, and he has settled in really quickly. He has made new friends and developed an active social life very quickly - everyone is so friendly. Recently, Ruby Lodge
organised a 95th birthday lunch, which was just fabulous. Can't recommend this place enough - it's fabulous.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your kind words, we love having him with us at Ruby Lodge and we are so pleased that you are happy with the care he is receiving.
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Review from R W (Cousin of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited Ruby Lodge more than a few times, the staff are by far the most friendly, professional, and caring that I have come across. The building is gorgeous, the residents seem to be really happy and well taken care of. 10/10!
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for taking the time to give us feedback. It is much appreciated.
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Review from Dot E (Friend of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruby Lodge Care Home is amazing. It could be confused with a 5hotel. The staff are so warm and friendly with nothing being too much trouble. Eight of us enjoyed my friend's Dad's 95th birthday lunch, and the food was delicious... particularly the fruit cheesecake! I honestly can't think of even one
tiny negative, that's how impressed l am by this wonderful care home.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your kind review, we are so pleased you enjoyed your time here.
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Review from J B (Friend of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited, on this occasions, to attend a Birthday party. The staff could not have been more helpful and nothing was too much trouble.
I have visited many times and personally, I am very impressed with Ruby Place. The staff seem to go out of their way to provide entertainment and activities for the
residents with a regularly supply of refreshments in between meals which are always served willingly. A lovely place and a lovely home.
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for taking the time to leave a review for Ruby Lodge, we truly appreciate your kind words and feedback.
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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Ruby Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.928 for Ruby Lodge Care Home is calculated as follows: ( (377 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 405 Ratings = 4.928
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ruby Lodge Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Holly

Holly Hunton

Job Title: Home Manager Joined: 2024

Holly Hunton is our registered Home Manager at Ruby Lodge Care Home. Holly has worked in care since the age of 14 and has a wealth of experience in residential care, domiciliary, and learning disabilities. In the last 10 years, she has commissioned two new services for Extra Care. Holly is excited to launch Ruby Lodge in her hometown of Thirsk, offering outstanding care to the most vulnerable in her local community. She is eager to build a strong staff team with the same drive and passion as herself and ensure Ruby Lodge is at the heart of the community in Thirsk.

Jane

Jane Crisp

Job Title: Customer Relations Manager Joined: 2025

Jane Crisp is the Customer Relations Manager at Ruby Lodge Care Home, dedicated to ensuring a smooth and welcoming experience for residents and their families. Passionate about community engagement, Jane is committed to
strengthening Ruby Lodge’s ties with the local area and supporting individuals as they navigate their journey into care.

Frequently Asked Questions about Ruby Lodge Care Home

What types of Care is Ruby Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ruby Lodge Care Home have?

There are 69 Single Rooms.

What are the Facilities & Services at Ruby Lodge Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ruby Lodge Care Home to the centre of Thirsk?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruby Lodge Care Home to verify any information. View our terms and conditions. Ruby Lodge Care Home has an Enhanced Service - more info.