Ruby Lodge Care Home

Inspiration Way,, Sowerby, Thirsk, Thirsk YO7 1TS
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Top 20 carehome certificate
9.9 35 Reviews
  • Ruby Lodge Care Home, Thirsk
Ruby Lodge is a purpose-built care home in the thriving market town of Thirsk, North Yorkshire. The home provides exceptional residential and specialist dementia care for up to sixty-nine people.

The warm and welcoming home, set across three floors, offers a luxurious environment and superb facilities. Each resident receives the highest standard of personalised care, which is always delivered with dignity, compassion and kindness.

The friendly team can support you through the process of finding a care home. Have a look at the Support and Advice blogs on their website or get in touch with any questions you may have.
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Care Provided by Ruby Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Ruby Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Holly Hunton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • Visitors welcome, please see the latest visiting policy on the website.

Parking

  • On-site car park.

Ruby Lodge Care Home Reviews (35)

9.9

Ruby Lodge Care Home has a Review Score of 9.9 (9.928) out of 10, based on 35 reviews in the last 2 years.
Over all time Ruby Lodge Care Home has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ruby Lodge Care Home
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Total of 35, showing 21-35
Review from Lee K (Friend of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb morning tea and a wonderful welcoming environment. The Victoria sponge cake at coffee morning was amazing, and the team were so attentive. Many thanks for a truly wonderful morning and a great start to 2025!
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for your wonderful review. Much appreciated.
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Review from M H (Daughter-in-law of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have shared a really lovely, very tasty, lunch with our Mum and Grandma, a positive sitting in The Winning Post Pub, followed by a game of darts. High praise for the chef and the staff who so kindly set this experience up for us. We felt very much at home here. Thank you.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
We are so pleased you enjoyed your meal and your time with your mum. Thank you very much for your review.
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Review from A B (Niece of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely time for our family party for my aunties 100th birthday. We were catered for very well. Everyone enjoyed the food and the chef did a great job serving 17 of us.
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for taking the time to leave a review for Ruby Lodge Care Home. It was our pleasure to host your Aunt's 100th birthday party, it was a wonderful afternoon and we are so pleased that you…read more
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Review from S B (Relative of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely food and is a great place to mark a special occasion.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you for your review, we are pleased you enjoyed yourself.
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Review from K L (Daughter-in-law of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of Ruby Lodge has been outstanding from start to finish. We cannot praise the staff or facilities highly enough. Residents are treated with the utmost care and dignity. There is always something for residents to enjoy and the way the staff includes residents in the local community through
activity days is a joy to see. There simply aren't enough words to praise RL enough. A very, very special place indeed!
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for taking the time to leave a review for Ruby Lodge Care Home. It is our pleasure to care for your loved one and we will pass your kind words on to our care team. Thank you for your kind…read more
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Review from H E (Granddaughter of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is absolutely thriving since moving into Ruby Lodge. The care he is receiving is impeccable, the team accommodate his schedule and encourages his independence and daily activities that make him feel like himself. They run amazing activities such as the Christmas fete that I attended which
had a lovely atmosphere and was so nice for the residents and family to all take part in. I'm so happy with how my grandad has settled into the home and that is all down to the amazing staff at Ruby Lodge! Thank you so much for everything!
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your lovely review, we absolutely love having your grandad with us at Ruby Lodge.
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Review from V C (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We experienced Ruby Lodge Care Home's fine dining to celebrate our mum's birthday.
The food was excellent and we particularly enjoyed our dessert.
We were all made to feel special - can highly recommend the experience for celebrating such occasions.
We are so pleased we chose Ruby Lodge for our mum.
She looks really settled and happy and the staff are always so welcoming, friendly and helpful.
Thank you all for your hard work and dedication.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for sharing this with us, we are really pleased you enjoyed your experience.
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Review from Liz H (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It wasn't an easy decision to place Mum in residential care but even with care at home (including an attempt with live-in care) it was clear that her needs were not being met. We looked at a number of homes but an impromptu visit to Ruby Lodge, after a planned visit to a different home that shall remain
unnamed, helped make the decision a bit easier. The team could not have been more welcoming and this has continued since Mum's admission. We are kept informed of any issues in a timely way and Mum herself says everyone is kind and caring. The home runs a varied activity programme involving the wider community. A fine dining experience is available for special occasions and, having experienced this for Mum's birthday, it was most enjoyable.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
We are so pleased to hear that you are happy with your choice of Ruby Lodge. We love having your mum here with us, she is a delight.
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Review from Angela H (Daughter of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94-year-old Father has recently moved into Ruby Lodge and received a lovely warm welcome - everyone is so helpful and nothing is too much trouble. He is really enjoying himself and has been busy with different activities each day - just what he needs. He is encouraged to retain his independence whilst
also being supported at all times when needed.
Ruby Lodge is a new home and the facilities and food are fabulous. This is more like a 5* hotel than a care home and it is a joy to live in and to visit.
Every effort was made from the outset to enable Dad's move to be as smooth as possible and that attention and care have continued beyond to make Dad comfortable and to ensure that his every need is catered for - we couldn't ask for more and can't recommend environment, management, staff or the level of care and attention enough - dad feels very lucky to be living there and knowing he is so well looked after is very reassuring.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
We are so pleased to hear that you are happy with your fathers move, he has been a wonderful addition to our family at Ruby Lodge. From the whole team!
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Review from R Y (Wife of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In difficult and emotional circumstances I have been dealt with with kindness, understanding, and professionalism at all times. My husband has been in here for respite and he was happy and comfortable throughout. The staff have made the whole thing easier to deal with.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you so much for your kind review, sending much love and best wishes from the whole team at Ruby Lodge.
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Review from S B (Son of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with how well my Mum has settled after only four weeks. The staff (some of whom are already known to her) have been so welcoming. The atmosphere at Ruby Lodge is upbeat, happy, fun, and all-inclusive. We are pleased with how the scope of activities has developed so quickly (the home
has only been open for a couple of months). We also appreciated the level of engagement with the managers when we had suggestions to make - all were taken on in a spirit of shared enterprise. Without a doubt, this home has caught the attention of many local people who are friends of my mother and have been keen to come visit.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
We are so pleased to hear that you are happy with how your mum has settled and your choice in Ruby Lodge. Thank you for your review, it is much appreciated. Warm regards from all at Ruby Lodge.
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Review from Derrian E (Daughter of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole experience was great for my Mother and me and my sisters. She was reluctant to move from her apartment but unfortunately, her health has deteriorated so more permanent care was needed. The whole experience of visiting her in a relaxed environment with caring staff and enjoying the facilities
with her makes it all more pleasurable, for all of us.
Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you so much for taking the time to compete this review, which we will share with the whole team. Best wishes.
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Review from Hannah J (Granddaughter of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lodge is absolutely stunning and they have helped my Grandma settle in so quickly. All the staff are lovely and the quality of care is amazing. They are always on hand and helpful and so welcoming for family to visit also.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you for your kind review of Ruby Lodge Care Home. We're so glad to hear that you're happy with the care and environment provided at Ruby Lodge for your Grandma.
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Review from Joanne S (Daughter of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful place this is! From the beautiful surroundings and facilities to the amazing staff, delicious food and the most personal of patient centred care I have ever experienced. As a care professional myself, I can honestly say I've been blown away by the whole experience. My mum had to make
the decision to leave her home and go into full time care due to a decline in her health and as you can imagine, this is not an easy thing to do. Everyone at Ruby Lodge has made sure that she is comfortable and so well looked after as possible. They have gone to every effort to eased her transition, and ours as her family, with so much care and understanding. I can not recommend Ruby Lodge and all who are involved in the care of my mum enough. Thank you all so much.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you for your kind review of Ruby Lodge Care Home. We're so glad to hear that you're happy with the care and environment provided at Ruby Lodge for your mum. We have enjoyed having her here as…read more
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Review from I H (Son of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruby Lodge Care Home is not a Care Home.
It is a home-from-home disguised as a five-star hotel.
From the staff to the management to the fixtures and fittings and luxury services this is quite simply a fabulous place to live and visit.
Not only is the attention to detail stunning but when you look
beyond the amazing rooms such as a cinema, seaside arcade, pub, fine dining, and spa... the actual bedrooms, lounges, and dining areas are really spacious light, and cosy.
You can be entertained or relax in the comfort of your own space.
From the support at the start by the relations manager to the leadership of the manager with too many excellent staff to mention.
We moved our Mum here from another location that had started her care journey and had given her a good start and it was an emotional roller coaster and a risk. But it has proved to be the right decision.
It may get busier and there will be challenges ahead but it was a risk well worth taking.
Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home
Thank you for your kind review of Ruby Lodge Care Home. We're so glad to hear that you're happy with the care and environment provided at Ruby Lodge for your mum, she has settled in so well and we are…read more
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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Ruby Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.928 for Ruby Lodge Care Home is calculated as follows: ( (377 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 405 Ratings = 4.928
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ruby Lodge Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Holly

Holly Hunton

Job Title: Home Manager Joined: 2024

Holly Hunton is our registered Home Manager at Ruby Lodge Care Home. Holly has worked in care since the age of 14 and has a wealth of experience in residential care, domiciliary, and learning disabilities. In the last 10 years, she has commissioned two new services for Extra Care. Holly is excited to launch Ruby Lodge in her hometown of Thirsk, offering outstanding care to the most vulnerable in her local community. She is eager to build a strong staff team with the same drive and passion as herself and ensure Ruby Lodge is at the heart of the community in Thirsk.

Jane

Jane Crisp

Job Title: Customer Relations Manager Joined: 2025

Jane Crisp is the Customer Relations Manager at Ruby Lodge Care Home, dedicated to ensuring a smooth and welcoming experience for residents and their families. Passionate about community engagement, Jane is committed to
strengthening Ruby Lodge’s ties with the local area and supporting individuals as they navigate their journey into care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruby Lodge Care Home to verify any information. View our terms and conditions. Ruby Lodge Care Home has an Enhanced Service - more info.