Somer Valley House

Silver Street, Midsomer Norton, Radstock BA3 2UD
Review Us
9.8 25 Reviews
  • Somer Valley House, Radstock
Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people.

Care Provided by Somer Valley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650

At Crystal Care Collection, Everything is Included – One Simple Fee


Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.


Here’s what’s included:


Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.


A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.


Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.


Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.


Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.


Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together

The price(s) shown are provided by the care home. Contact Somer Valley House for full pricing details and T&Cs.

Contact Somer Valley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Somer Valley House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rhona Sievewright (General Manger)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (66)

Visiting

  • Visiting restrictions and bookings are not required.

Parking

  • Parking on site and 2 electric charging points

9.8

Somer Valley House has a Review Score of 9.8 (9.846) out of 10, based on 25 reviews in the last 2 years.
Over all time Somer Valley House has 25 reviews.

Overall Experience
  • 22
  • 2
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Date Published
  • 25
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  • 18
  • 25
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Reviewer Connection to Somer Valley House
  • 10
  • 7
  • 2
  • 1
  • 1
  • 1
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  • 1
Total of 25, showing 21-25
Review from N S (Daughter of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and modern luxurious care home that has done so much to settle my Dad in and help myself. Always ready to chat to you about how he is doing. It's new and everyone is keen to make it the best place for your loved one and for you to visit. My Dad is happy and well cared for here. Highly recommend
Somer Valley Care Home.
Reply from Becky Crichton, Marketing Manager at Somer Valley HouseThank you so much for your kind words and recommendation! We're delighted to hear that your dad is happy and well cared for at Somer Valley House. Our team is truly dedicated to providing a warm, welcoming, and supportive environment for both residents and their families. It's wonderful to know that you feel comfortable reaching out to us and that we've been able to help settle your dad. We look forward to continuing to provide the best care and support for him and your family.
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Review from Ed K (Son of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home. My father is very happy.
Management has made the joining process incredibly easy.
The rooms and communal areas are very very clean and the food delicious and my father really enjoys the activities.
Reply from Lauren Dinham, General Manager at Somer Valley HouseThank you so much for your feedback and for taking the time to leave a review. We're thrilled to hear that your experience has been a positive one. We strive for excellence in everything we do, and your feedback truly means a lot to us.
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Review from J R (Partner of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for this establishment, in fact, I would happily move here. The staff are good-natured and caring. Meals delicious. I couldn't have picked a better place for my beloved. Thank you.
Reply from Lauren Dinham, General Manager at Somer Valley HouseThank you so much for taking the time to share your feedback with us! We're thrilled to hear you've had such a positive experience. Striving to be the best in everything we do is our goal, and your kind words mean a lot to us.
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Review from C W (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Somer Valley House was just what Mum needed- kindness, empathy, attentiveness, and more, nothing was too much trouble. The staff were so welcoming and keen to make Mum's stay enjoyable. It was lovely to see her enjoying activities and being pampered by having her hair and nails done. As a family, we
also felt welcomed and enjoyed cups of tea and biccies with her each time we saw her.
Contact with other professionals and ourselves was efficient and clear, we felt so confident that Mum's care was holistic. We are so very grateful.
The rooms are beautifully furnished and so stylishly as are all the other areas, mum said the bed was really comfy.
We are so grateful that things worked out so well, a huge thank you to all the staff who made it so enjoyable for Mum and also for it to be such a pleasure to visit her there.
Reply from Lauren Dinham, General Manager at Somer Valley HouseThank you for taking the time to share your review. We're thrilled to hear that your mum and family were so impressed with the care she received and that you all felt warmly welcomed. Ensuring that every family feels supported and that our communication is clear and efficient is at the heart of what we do. Your kind words mean so much to us!
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Review from Andrew W (Son of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a resident here at Somer Valley, the home is brand new so obviously very very nice, the facilities are great. Room is a good size and a great size wet room. The best of this home is the staff by far, everyone I've met has had my dad's best interests at heart and they do an amazing job with
him, I know how difficult he can be and nothing is too much trouble. They always make us feel welcome and know who we are there to visit. I would not hesitate to recommend as a care home for a family member. 11/10.
Reply from Lauren, General Manager at Somer Valley HouseThank you so much for taking the time to leave us a review. I am delighted to hear that you have been impressed by the team and the home. We are committed to delivering high-quality care at all times, and I am thrilled that your experience at Somer Valley House has been so positive.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Somer Valley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Somer Valley House is calculated as follows: ( (257 Excellents x 5) + (27 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 293 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Somer Valley House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (5)

Rhona

Rhona Sievewright

Job Title: Care Manager Joined: 2024

Rhona has always been someone who helps others, especially being a military wife abroad, supporting families while their loved ones were away on active duty.


Once back in the UK she was offered a carer role. She has worked for some amazing empowering people who bought out the best in her. She has been both a carer and a General Manager achieving level 5 in leadership and management. A kind, open and quirky person.

Emma

Emma Curtain

Job Title: Customer Relationship Manager Joined: 2024

I take pride in being kind, patient, friendly and understanding. I am passionate about doing the absolute best for our future residents, their families and the entire Somer Valley and Oyster Care home teams.


I have a fun and cheerful personality and am eagerly looking forward to meeting our residents, hearing about their stories and interests and making them feel that Somer Valley House is a home away from home by always providing a welcoming and friendly presence.


As a lifelong resident of Midsomer Norton, I am absolutely thrilled to be part of the Somer Valley house adventure from the very beginning and have excitedly watched the progress of the building every week since the beginning of the year.

Cath

Cath Daniel

Job Title: Home Administrator

Cath is a friendly and approachable front-of-house professional who genuinely enjoys being the first point of contact for residents, families, and visitors. She takes pride in creating a warm, welcoming environment where everyone feels valued and at ease. With a natural ability to connect with people, Cath finds real fulfilment in making a positive difference every day, no matter how small the moment.


She loves being part of a dedicated team that works together to deliver exceptional care to residents, ensuring their experience is always comfortable, respectful, and supportive. Cath understands how important it is for families and visitors to feel reassured and welcomed, and she goes out of her way to offer kindness, empathy, and a friendly smile.


Outside of work, Cath is happily married and a proud mum to her two children—her daughter, a teacher, and her son, an airline pilot. Family is at the heart of everything she does, and that same sense of care and commitment shines through in her role every day.

Bruce

Bruce Headford

Job Title: Head of Maintenance Joined: 2024

Born and raised in Somerset, Bruce began his career in horticulture after training at Radstock Tech and Cannington College. Working as a plantsman and landscaper at a local nursery before becoming the Head of Maintenance and Gardener at a 54-bed hotel.


In the mid-1980s, his career took a different direction when he decided to pursue a career as an HGV driver. Spending 30 years driving across the UK, Europe, and Africa, before a health scare in 2020 led me back to my roots in gardening and maintenance at a care home in Bath.


He lives locally with his partner, Vicky, and can often be found pottering in the garden at home or entertaining his six grandchildren. He is a National Trust members and love spending time exploring the local sites on leisurely strolls.

Laura

Laura Hewat

Job Title: Head Chef Joined: 2025

Born in South America and raised in Bradford-on-Avon, Laura Hewat brings a unique blend of creativity and passion to her role as Head Chef at Somer Valley House.


Originally a Fine Art Sculpture graduate from the London School of Arts, Laura ran her own plastering and decorating business, Nice Finish, for over a decade before retraining as a chef. Her culinary journey includes roles at renowned establishments such as Babington House and Ston Easton Park, with a specialisation in viennoiserie, pastry, and artisan chocolate making.


Inspired by her experiences in North and South America, Laura infuses her cooking with creativity and care. Having started her career in the care sector at The Mineral Bath, she is dedicated to providing high-quality, nourishing meals while fostering a positive, welcoming kitchen environment.


Laura is excited to make every meal at Somer Valley House a moment of joy for residents and staff alike.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Somer Valley House to verify any information. View our terms and conditions. Somer Valley House has an Enhanced Service - more info.