Barchester Iverley View Care Home

168 Norton Road, Stourbridge DY8 2TA
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10 12 Reviews
  • Barchester Iverley View Care Home, Stourbridge
Barchester Iverley View care home gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Iverley View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Amanda Morgan Bennett (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • No restricted visiting times.

Barchester Iverley View Care Home Reviews (12)

10

Barchester Iverley View Care Home has a Review Score of 10 (10.000) out of 10, based on 12 reviews in the last 2 years.
Over all time Barchester Iverley View Care Home has 12 reviews.

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Total of 12, showing 1-12
Review from J O (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so helpful and accommodating to your every need. They are a credit to Iverley.
Nothing is too much trouble.
The food and decor is exceptional.
My mother in law was in the best hands whilst we went on holiday.
Every member of staff was welcoming and couldn't do enough to ensure my
mother in laws stay was a top class experience for her.
She has been invited back for a complimentary afternoon tea which she is very much looking forward to.
Overall a wonderful home from home experience for her and peace of mind for us her family knowing that her every need is being genuinely taken care of.
A mention to the incredible staff I met at iverley care home where nothing was too much trouble and also wanted to give my mother in law the best experience whilst in their care.
The home service advisor, the manager and the senior care assistant. You are amazing.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your beautiful review. We're truly grateful that you chose Iverley View for your mother-in-law's stay, and even more delighted to hear that it was such a positive experience for both her and your family.We look forward to welcoming your mother-in-law back soon for her afternoon tea treat!Warm wishes, Amanda

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Review from Jayne S (Friend of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fabulous place - its like a 5 star hotel with wonderful entertainment and attention to detail. We attended a quiz afternoon today and it was excerlant - we were even given wine and a mini buffet. Our friend who now resides here was constantly kept an eye on an enjoyed being part of the afternoon
fun.
My husband and I would be more than happy to spend a week here as a holiday!
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

How lovely it is to hear that you've enjoyed feeling part of our Iverley View community. Thank you very much for your feedback, it is a tribute to our team, which is deeply appreciated.

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Review from Molly M (Granddaughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Iverley view is amazing!! The staff are lovely, always welcoming and greet you with lovely coffee and homemade cakes!! The activities are very good and my grandad is very happy here. It's perfect! The food is also incredible, absolutely delicious!!!
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your lovely review, Molly! We're delighted to hear your grandad is happy here and that you've felt so welcomed. Our team always aims to create a homely, friendly atmosphere-complete with plenty of coffee and cake! It's wonderful to know that the food and activities have made such a positive impact too. We really appreciate you taking the time to share your experience.Kindest regards,Amanda

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Review from Abi D (Niece of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I stepped onto the grounds, I knew this care home was something truly special. Nestled a beautifully landscaped gardens, it radiates calm & comfort at every turn. The architecture & interior spaces are as thoughtful as they are elegant-clearly designed with both practical care & aesthetic
grace in mind.
But what truly sets this place apart is the staff. Intelligent, warm, & genuinely caring, every team member I've met goes above & beyond-not just professionally, but personally. There's a real spirit of kindness here. They take the time to get to know each resident, understand their individual needs, & create a space that feels safe, dignified, & full of heart.
Leaving a loved one in someone else's care is never easy. But here, I feel an immense sense of trust & peace. I know they're not only well looked after-they're seen, heard, & cherished. For anyone searching for a place that embodies compassion, safety, and excellence, this care home is an absolute gem.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your incredibly kind and thoughtful review. We're truly touched by your words and thrilled that you felt such a strong sense of trust and peace here at Iverley View. Creating a warm, compassionate environment where residents feel truly seen and valued is at the heart of everything we do. Your feedback means the world to our team, and we're so grateful to have been able to support your loved one.Warmest regards,Amanda

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Review from Alan H (Husband of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's period of respite care has been very successful.
The staff and facilities are very impressive. The major benefits have been the insights into, and management of her condition that have been introduced.
We would have no hesitation in arranging another period of respite care if and when appropriate.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you, for your kind words. We're so pleased we have helped. We would love to have her back ! Warm regards, Amanda

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Review from Clare V (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Iverley View and the care and support he receives from all the staff is outstanding. He has dementia and was unable to continue living at home and the transition of moving into care was something the whole family was dreading. However, every member of staff has been wonderful,
not just with dad but have supported and welcomed our whole family. Recently, we have been able to celebrate my mums 75th birthday at Iverley View, so that dad could be included in the celebrations.
The chef (and one other), planned and prepared a fantastic 3 course menu which we all thoroughly enjoyed. The food truly worthy of a 5 star restaurant ! It has been a lovely way to celebrate mum's special day. Thank you to the chef and all the staff at Iverley View for caring for dad (and us) so well!
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for this heartwarming review. Were truly delighted that your family felt so supported during what we know was a big transition. Being part of your mums 75th birthday was an honour, and were thrilled the meal was enjoyed! Your kind words mean a great deal to the whole team, especially our wonderful chef.Warmest wishes,GM.

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Review from Linda H (Respite Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first arrived I was apprehensive as I didn't know what to expect. I shoudl not have worried. I was soon put at my ease. All the staff were very attentive. My likes & dislikes and allergies were ascertained & I found it easy to settle in. Any problems were sorted for me. All the staff have been
a delight.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you, for your kind words. We're so pleased to hear that you felt at ease during your stay with us. It's wonderful to know our team could support your needs and make you feel comfortable and cared for throughout your time at Iverley View.Warm regards,GM.

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Review from Linda D (Wife of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is being cared for so very well, every member of staff have not only looked after my husband but also been a great support for us all as a family. I cannot find fault with anything. The food is first class and always looks (and tastes) fabulous. I am hoping we can keep my husband there as
long as we can. Thank you Iverley View. If I had to give marks out of 10 they would get 11!!
Reply from Amanda Morgan Bennett, Manager at Barchester Iverley View Care Home

Thank you so much for such a heart felt review. We're delighted to hear that you and your husband feel so supported by the team at Iverley View. Your kind words have been shared with the team and are truly appreciated. Warm regards, Amanda

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Review from K H (Regular Volunteer) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is out off this would, clean, great staff and a very friendly home, l would recommend it to everyone to go and see, food is of the best standard, mitchelling cheff, top class pastery cheff
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you for such a lovely review. Best Regards, Amanda

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Review from K J (Next of Kin) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home, staff fantastic and the food is outstanding, you made feel welcome and a great place to be cared for. Knowledge of all the staff is brilliant you're treated with respect. Staff will do anything for you I recommend this care home to anyone that is looking for care for family members.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you for your kind words. We're so pleased to hear you felt welcomed and supported, and that our team's care and dedication stood out. Your feedback means a great deal to us all and has been passed on to the team. Warm regards, Amanda

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Review from D J (Wife of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in the care home for two weeks' respite - whilst there he was cared for excellently by everyone. I and all friends who visited were welcomed by the friendly staff and nothing was too much trouble for them. They were very helpful with information when answering any questions. I will certainly
be recommending the care home to everyone.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

We are so pleased to hear that your felt well cared for during his time with us, and that you and your friends felt equally welcomed and supported. Providing excellent care and creating a warm and friendly atmosphere is what we strive for every day, so feedback like this really means a lot to the whole team.It was a pleasure to support you both, and we truly appreciate your recommendation.Warm regards, Amanda.

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Review from James B (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be more grateful for the wonderful care provided at this home. From the moment you walk in, the staff make you feel so welcome - they're genuinely friendly, caring, and always ready with a smile. The entire atmosphere is warm and homely, not just for the residents but for visitors too. It
truly feels like a second home for dad and myself when visiting him as I can come 247.
The quality of care and attention to detail is exceptional. The service is outstanding, and the food is always delicious and thoughtfully prepared. It's clear that everyone here goes above and beyond to ensure residents are comfortable, happy, and well looked after. Thank you to all the staff for everything you do - you make such a difference!
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your incredibly kind words, we take great pride in creating a home-from-home environment where both residents and their loved ones feel comfortable and valued. Knowing our care, atmosphere and attention to detail have made such a positive impact is the best feedback we could ask for.I will share this with the team, they'll be thrilled to know their efforts are so appreciated. Warmest thanks, Amanda

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Barchester Iverley View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Barchester Iverley View Care Home is calculated as follows: ( (144 Excellents x 5) ) ÷ 144 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Iverley View Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (8)

Amanda

Amanda Morgan Bennett

Job Title: General Manager Joined: 2025

Hello I’m Amanda the General Manager here at Iverley View.


I will lead and manage the overall operations to ensure that our residents receive the highest quality of care and support. With over 30 years of extensive experience in the healthcare industry, I will lead a fantastic team of dedicated professionals, fostering a culture of excellence, teamwork and compassion.


I will strive to make a positive impact on the lives of our residents and ensure the success and reputation of our wonderful new care home Iverley View.


I look forward to welcoming you.

Louise

Louise Kinsella

Job Title: Home Service Advisor Joined: 2025

Hey! I'm Lou,


I'm thrilled to be joining the team at Iverley View, as Home Service Advisor.


My role is to ensure our residents and their families have a seamless and enjoyable experience whilst transitioning into Iverley View.


My goal is to make everyone feel safe, valued and at home, whilst creating a warm and welcoming environment.


Outside of work I enjoy walking and a cheeky Malibu and coke.


I am excited to be part of this wonderful community and look forward to getting to know everyone.


Pop in, say hello and grab a coffee and slice of cake!

Yasmin

Yasmin Lakhan

Job Title: Activity Co-ordinator Joined: 2025

Hey! I’m Yasmin,


I’m the Activity Co-ordinator at Iverley View: Bringing energy and creativity.


My goal is make sure every day is engaging, fun and meaningful for our residents; whether that’s through activities, social events or simply sharing a good chat and laugh.


Outside of work, I run Twisted Funky Moves where I spread joy through Dance Fitness. My Motto is Every Body is a Dancing Body and I promise I will get you dancing.

Matthew

Matthew Chater

Job Title: Head Chef Joined: 2025

Hi, I’m Matt!


Proud Head Chef here at Iverley View. I originally trained in Coventry and have spent over 20 years travelling across the UK, cooking in fine dining restaurants and working alongside a few well-known celebrity chefs.


One of my proudest moments was cooking for royalty at a bespoke charity event in Mayfair back in 2010.


I now live in Wolverhampton with my wife, who loves it when I whip up her favourite dish: a delicious Spanish seafood stew!


Outside the kitchen, I have a real passion for wild foraging. You’ll often find me photographing wild garlic, elderflower, and mushrooms – just for fun (and maybe inspiration!).


Fun fact: I’m 6ft 7 – so it’s no surprise my nickname is BFG!

Scott

Scott Saunders

Job Title: Head Of Maintenance Joined: 2025

Hi I'm Scott,


I've had a varied career and have worked previously as maintenance for other care homes and thoroughly enjoy the different challenges from day to day. I love working with the residents and their families to bring a little magic to peoples days.


Me and partner between us have seven children, I enjoy walking and family holidays.


Thank you for reading! If you pop into Iverley View at any time and see me, please come and say hello.

Amy

Amy Tipper

Job Title: General Assistant Joined: 2025

My name is Amy, I am a General Assistant, this is my first job in Care.


I decided to apply for this role as I wanted a new challenge and to learn new skills.


I am looking forward to working Barchester.

Jean

Jean Flavell

Job Title: Hostess Joined: 2025

Hi my name is Jeannie this is my first role in care.


I have a kind, caring nature and I helped with the care of my parents one of whom had Dementia and one had a Neurological Disorder. I now help my in-laws one of whom has Parkinson’s Disease.


I enjoy spending my free time with my family and friends and my dogs.


I love a G&T, a dance and a good sing a long.


I’m looking forward to getting to know the residents and settling into my role as a hostess.

Marilyn

Marilyn Tiapo

Job Title: Senior Care Assistant Joined: 2025

My name is Marilyn Tiapo, a female Cameroonian by birth with a Finnish nationality.


I am a single mum with a thirteen-year-old boy.


I am an enthusiastic and hard-working person with the ability to work in a team or using own initiative.


I love listening to earthly music and watching criminal movies. Traveling for new adventures is something that I fancy most.


Presently I am working as a Senior carer in Iverley View Care Home with Barchester.

Frequently Asked Questions about Barchester Iverley View Care Home

What types of Care is Barchester Iverley View Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Iverley View Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Barchester Iverley View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Iverley View Care Home to the centre of Stourbridge?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Iverley View Care Home to verify any information. View our terms and conditions. Barchester Iverley View Care Home has an Enhanced Service - more info.