Barchester Iverley View Care Home

168 Norton Road, Stourbridge DY8 2TA
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9.9 14 Reviews
  • Barchester Iverley View Care Home, Stourbridge
Barchester Iverley View care home gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

Care Provided by Barchester Iverley View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Iverley View Care Home to find out the exact price for your requirements.

Contact Barchester Iverley View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Iverley View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Morgan Bennett (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • No restricted visiting times.

Parking

  • On site parking

Barchester Iverley View Care Home Reviews (14)

9.9

Barchester Iverley View Care Home has a Review Score of 9.9 (9.850) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Iverley View Care Home has 14 reviews.

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Review from Linda D (Wife of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My lovely husband has now been in Iverley View for 6 months. From his very first day here, he has been incredibly happy, looked after so well, and his every need is catered for. His personal care has been faultless. As a family, we have also been so well looked after. The staff have now become friends
and our Icerley family, love them all very much. Cannot thank them enough.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for sharing such a heartfelt review. It means the world to us to know that your husband is happy and well cared for, ensuring his comfort, wellbeing and personal care is our…read more
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Review from Jayne S (Friend of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit our friend regularly, and we are always greeted as if we are long lost friends by the staff, which is lovely. There is always a smile on all the staff's faces, and they are so helpful, and nothing is too much trouble. It truly is like a 5 star hotel.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home
Thank you for sharing such a wonderful review. We're so pleased to hear that you feel genuinely welcomed each time you visit your friend. Our team always aims to create a friendly, supportive…read more
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Review from Leslie S (Friend of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome into a clean, warm and safe care home. Staff are excellent and always go 'the extra mile'.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for your lovely feedback. Our team will be thrilled to know their hard work and willingness to go the extra mile has made such a positive difference. Your kind words mean a great…read more
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Review from Nicola N (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really welcoming lovely caring thoughtful staff. My Dad was so very well looked after after his full knee replacement, he was encouraged to get up and about, his medication was monitored by the staff. All his belongings were tagged and washed as and when needed. Foods were adapted when his appitite
was a little selective.


I can't thank the care home enough for all the love & support they gave - not only to my Dad, but to me and my family. Thank you all so very much for you love warmth and care x

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for your wonderful review. It means a great deal to the whole team. We are delighted to hear that your dad felt so supported during his recovery from his knee operation. We're…read more
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Review from Clare V (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Iverley genuinely care for the residents. My dad is treated with love and compassion and is so well looked after. Not only that, Iverley has welcomed my mum and the rest of our family with open arms and they make visiting a pleasure.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for your lovely review. We are truly touched by your kinds words they mean so much. We're delighted your family feel so welcomed. Creating a homely, open and comforting environment…read more
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Review from J O (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so helpful and accommodating to your every need. They are a credit to Iverley.
Nothing is too much trouble.
The food and decor is exceptional.
My mother in law was in the best hands whilst we went on holiday.
Every member of staff was welcoming and couldn't do enough to ensure my
mother in laws stay was a top class experience for her.
She has been invited back for a complimentary afternoon tea which she is very much looking forward to.
Overall a wonderful home from home experience for her and peace of mind for us her family knowing that her every need is being genuinely taken care of.
A mention to the incredible staff I met at iverley care home where nothing was too much trouble and also wanted to give my mother in law the best experience whilst in their care.
The home service advisor, the manager and the senior care assistant. You are amazing.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for your beautiful review. We're truly grateful that you chose Iverley View for your mother-in-law's stay, and even more delighted to hear that it was such a positive experience for…read more
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Review from Molly M (Granddaughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Iverley view is amazing!! The staff are lovely, always welcoming and greet you with lovely coffee and homemade cakes!! The activities are very good and my grandad is very happy here. It's perfect! The food is also incredible, absolutely delicious!!!
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for your lovely review, Molly! We're delighted to hear your grandad is happy here and that you've felt so welcomed. Our team always aims to create a homely, friendly…read more
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Review from Abi D (Niece of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I stepped onto the grounds, I knew this care home was something truly special. Nestled a beautifully landscaped gardens, it radiates calm & comfort at every turn. The architecture & interior spaces are as thoughtful as they are elegant-clearly designed with both practical care & aesthetic
grace in mind.
But what truly sets this place apart is the staff. Intelligent, warm, & genuinely caring, every team member I've met goes above & beyond-not just professionally, but personally. There's a real spirit of kindness here. They take the time to get to know each resident, understand their individual needs, & create a space that feels safe, dignified, & full of heart.
Leaving a loved one in someone else's care is never easy. But here, I feel an immense sense of trust & peace. I know they're not only well looked after-they're seen, heard, & cherished. For anyone searching for a place that embodies compassion, safety, and excellence, this care home is an absolute gem.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for your incredibly kind and thoughtful review. We're truly touched by your words and thrilled that you felt such a strong sense of trust and peace here at Iverley View. Creating a…read more
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Review from Alan H (Husband of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's period of respite care has been very successful.
The staff and facilities are very impressive. The major benefits have been the insights into, and management of her condition that have been introduced.
We would have no hesitation in arranging another period of respite care if and when appropriate.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
Thank you, for your kind words. We're so pleased we have helped. We would love to have her back ! Warm regards, Amanda
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Review from Linda H (Respite Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first arrived I was apprehensive as I didn't know what to expect. I shoudl not have worried. I was soon put at my ease. All the staff were very attentive. My likes & dislikes and allergies were ascertained & I found it easy to settle in. Any problems were sorted for me. All the staff have been
a delight.
Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home
Thank you, for your kind words. We're so pleased to hear that you felt at ease during your stay with us. It's wonderful to know our team could support your needs and make you feel comfortable and…read more
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Review from K H (Regular Volunteer) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is out off this would, clean, great staff and a very friendly home, l would recommend it to everyone to go and see, food is of the best standard, mitchelling cheff, top class pastery cheff
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
Thank you for such a lovely review. Best Regards, Amanda
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Review from K J (Next of Kin) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home, staff fantastic and the food is outstanding, you made feel welcome and a great place to be cared for. Knowledge of all the staff is brilliant you're treated with respect. Staff will do anything for you I recommend this care home to anyone that is looking for care for family members.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
Thank you for your kind words. We're so pleased to hear you felt welcomed and supported, and that our team's care and dedication stood out. Your feedback means a great deal to us all and has been…read more
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Review from D J (Wife of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in the care home for two weeks' respite - whilst there he was cared for excellently by everyone. I and all friends who visited were welcomed by the friendly staff and nothing was too much trouble for them. They were very helpful with information when answering any questions. I will certainly
be recommending the care home to everyone.
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
We are so pleased to hear that your felt well cared for during his time with us, and that you and your friends felt equally welcomed and supported. Providing excellent care and creating a warm and…read more
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Review from James B (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be more grateful for the wonderful care provided at this home. From the moment you walk in, the staff make you feel so welcome - they're genuinely friendly, caring, and always ready with a smile. The entire atmosphere is warm and homely, not just for the residents but for visitors too. It
truly feels like a second home for dad and myself when visiting him as I can come 247.
The quality of care and attention to detail is exceptional. The service is outstanding, and the food is always delicious and thoughtfully prepared. It's clear that everyone here goes above and beyond to ensure residents are comfortable, happy, and well looked after. Thank you to all the staff for everything you do - you make such a difference!
Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home
Thank you so much for your incredibly kind words, we take great pride in creating a home-from-home environment where both residents and their loved ones feel comfortable and valued. Knowing our care,…read more
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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Barchester Iverley View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Barchester Iverley View Care Home is calculated as follows: ( (167 Excellents x 5) ) ÷ 167 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Barchester Iverley View Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (7)

Amanda

Amanda Morgan Bennett

Job Title: General Manager Joined: 2025

Hello I’m Amanda the General Manager here at Iverley View.


I will lead and manage the overall operations to ensure that our residents receive the highest quality of care and support. With over 30 years of extensive experience in the healthcare industry, I will lead a fantastic team of dedicated professionals, fostering a culture of excellence, teamwork and compassion.


I will strive to make a positive impact on the lives of our residents and ensure the success and reputation of our wonderful new care home Iverley View.


I look forward to welcoming you.

Louise

Louise Kinsella

Job Title: Home Services Advisor Joined: 2025

Hey! I'm Louise


I'm thrilled to be joining the team at Iverley View as a Home Service Advisor.


My role is to ensure our residents and their families have a seamless and enjoyable experience whilst transitioning into Iverley View.


My goal is to make everyone feel safe, valued and at home, whilst creating a warm and welcoming environment.


Outside of work, I enjoy spending time with my wonderful family and my beautiful granddaughter, Mila. I love going out on nice walks and enjoy a cheeky pina colada!


I am excited to be part of this wonderful community and look forward to getting to know everyone.


Pop in, say hello and grab a coffee with me :)

Molly-Jo

Molly-Jo Burrows

Job Title: Activities Co-ordinator Joined: 2025

Hi, I’m Molly,


I’m the Activities Co-ordinator here at Iverley View, bringing energy and creativity.


I've worked in the care industry for over 4 years, and I'm so happy to be part of the Barchester family.


My goal is to make sure every day is engaging, fun and meaningful for our residents; whether that’s through activities, social events, or simply sharing a good chit chat.


Outside of work, I'm passionate about travelling and exploring new places. I love spending time with my beautiful Labrador/pug (Pugador), Bella. She loves coming on new adventures with me!


I look forward to meeting you at Iverley View.

Matthew

Matthew Chater

Job Title: Head Chef Joined: 2025

Hi, I’m Matt!


Proud Head Chef here at Iverley View. I originally trained in Coventry and have spent over 20 years travelling across the UK, cooking in fine dining restaurants and working alongside a few well-known celebrity chefs.


One of my proudest moments was cooking for royalty at a bespoke charity event in Mayfair back in 2010.


I now live in Wolverhampton with my wife, who loves it when I whip up her favourite dish: a delicious Spanish seafood stew!


Outside the kitchen, I have a real passion for wild foraging. You’ll often find me photographing wild garlic, elderflower, and mushrooms – just for fun (and maybe inspiration!).


Fun fact: I’m 6ft 7 – so it’s no surprise my nickname is BFG!

Scott

Scott Saunders

Job Title: Head Of Maintenance Joined: 2025

Hi I'm Scott,


I've had a varied career and have worked previously as maintenance for other care homes and thoroughly enjoy the different challenges from day to day. I love working with the residents and their families to bring a little magic to peoples days.


Me and partner between us have seven children, I enjoy walking and family holidays.


Thank you for reading! If you pop into Iverley View at any time and see me, please come and say hello.

Amy

Amy Tipper

Job Title: General Assistant Joined: 2025

My name is Amy, I am a General Assistant, this is my first job in Care.


I decided to apply for this role as I wanted a new challenge and to learn new skills.


I am looking forward to working Barchester.

Jean

Jean Flavell

Job Title: Hostess Joined: 2025

Hi my name is Jeannie this is my first role in care.


I have a kind, caring nature and I helped with the care of my parents one of whom had Dementia and one had a Neurological Disorder. I now help my in-laws one of whom has Parkinson’s Disease.


I enjoy spending my free time with my family and friends and my dogs.


I love a G&T, a dance and a good sing a long.


I’m looking forward to getting to know the residents and settling into my role as a hostess.

Frequently Asked Questions about Barchester Iverley View Care Home

What types of Care is Barchester Iverley View Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Iverley View Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Barchester Iverley View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Iverley View Care Home to the centre of Stourbridge?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Iverley View Care Home to verify any information. View our terms and conditions. Barchester Iverley View Care Home has an Enhanced Service - more info.