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Barchester Iverley View Care Home

168 Norton Road, Stourbridge, West Midlands DY8 2TA
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The staff are so helpful and accommodating to your every need. They are a credit to Iverley.J O(Daughter-in-law of Resident/Service User)
Barchester Iverley View Care Home, Stourbridge
From the moment I stepped onto the grounds, I knew this care home was something truly special.Abi D(Niece of Resident/Service User)
Barchester Iverley View Care Home, Stourbridge
Barchester Iverley View Care Home, Stourbridge

Barchester Iverley View care home gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

Care Provided by Barchester Iverley View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Iverley View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amanda Morgan Bennett(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • No restricted visiting times.

Parking

  • On site parking

Barchester Iverley View Care Home Reviews (21)

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10

Barchester Iverley View Care Home has a Review Score of 10 (9.972) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Iverley View Care Home has 21 reviews.

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Review from J D (Respite Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience
I was admitted urgently to Iverley View as I needed extra care in readiness for major surgery. All my needs were filled from Day 1 and was able to return for post-operative care. The word "care" took on a genuinely new meaning for me. Nothing was too much trouble. My specific dietary needs were provided very ably by the chef.
They have an excellent Activities Coordinator who provides suitable activities for varied abilities each week.

I shall be recommending the care at Iverley View to friend who may also need the excellent care either short or long term. It is a most wonderfully appointed care home and offering every possible facility.

Reply from Alison Moseley-Shaw, Senior General Manager at Barchester Iverley View Care Home

Thank you for taking time to share your experience at Iverley View. We are delighted to hear that our team was able to support you both before and after your surgery, ensuring your needs were met from day one. It is especially rewarding to know that the care you received helped make your stay...  

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Review from Sally A (Daughter of Resident) published on 2 June 2026 Submitted via Postal Card
Overall Experience

Excellent facilities in a spotless room. My dad was cared for with care and compassion enabling him to recover enough to go back home and back to independence. We cannot thank you enough for everything all the staff did for him.

Reply from Alison Moseley Shaw, Senior General Manager at Barchester Iverley View Care Home

Thank you so much for your kind review and for taking the time to share your experience. We are delighted to hear that your dad enjoyed his stay with us and that he felt comfortable in our facilities. It is especially rewarding to know that our care, compassion, and support provided by our team...  

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Review from B S (Respite Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience
In February/March 2026 I spent 3 weeks in Iverley View in Respite Care.
All carers showed a lot of affection and went out of their way to meet my needs. My visitors were all made extremely welcome and commented on the warm and welcoming atmosphere.

I would highly recommend Iverley View as a wonderful place to recuperate.

Reply from Alison Moseley-Shaw, Senior General Manager at Barchester Iverley View Care Home

Thank you so much for your lovely review. We are delighted to hear that your stay at Iverley View was such a positive experience and that our team helped make your recuperation comfortable and enjoyable. It means a great deal to us that you felt well cared for and supported during your three...  

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Review from Simone A (Daughter of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

My mother, who has dementia, initially stayed at Iverley View for respite care. As it became increasingly challenging for me to care for her at home, I recognized that it would be more beneficial for her to transition to a care home permanently. This was an incredibly difficult decision for our family to make. Louise and Lisa have provided unwavering support throughout.The staff at Iverley View have been truly wonderful. From the moment you enter, you are greeted with warmth and a welcoming smile. Since becoming a resident, my mother has shown significant improvement; she is more engaged in conversation and has gained greater independence. The rooms are beautifully decorated to a high standard, and the floor known as "Memory Lane" is specifically designed with activities for individuals with dementia. Freshly prepared meals are provided throughout the day, along with numerous treats in between. The gardens are kept impeccable and lovely for mom and I to sit in on a warm sunny

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your kind and heartfelt review. It truly means a great deal to us that you chose Iverley View to support your mother, and we understand how difficult that decision can be. We're pleased to hear both Louise and Lisa were able to provide the reassurance and support you needed...  

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Review from Sandra H (Daughter-in-law of Resident) published on 15 April 2026 Submitted via Website
Overall Experience

The home is lovely as its only a year old. It's immaculate and well set out. There is a lounge and dining room on each floor, as well as a hairdresser room and cinema space. I have found all the staff very professional, friendly and helpful. The meals are good and served the same way they do in a restaurant. They have planned event's must days to keep everyone active and amused. It would be somewhere I would want to live if it came to that.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your lovely review. We are delighted to hear that you find our home welcoming, well-designed, and maintained to such a high standard. Creating a comfortable environment for our residents is very important to us, so its wonderful to know that the layout, facilities, and...  

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Review from Jonathan H (Son of Resident) published on 15 April 2026 Submitted via Website
Overall Experience

Iverley View is an outstanding care home. The bulding is brand new with exceptional facilities and the staff are all of a very professional standard. I feel very safe in the knowledge that they are taking excellent care of my Mom, who is very happy there. She really enjoys the food they serve and theres weekly activities to enjoy.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your kind and thoughtful review. We are delighted to hear that you are pleased with the care your mom is receiving. It's wonderful to know that our facilities, team, and the overall environment are meeting your expectations. Providing a safe, comfortable, and engaging home...  

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Review from Suzanne C (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

The care my dad received was first-class. The manager and assistant manager were very professional and caring. The food was excellent, and the chefs were always flexible. My dad gained weight during his stay. Most importantly, the everyday care and compassion from all the staff were so wonderful to see. They were his family.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your kind and thoughtful review. It truly means a great deal to us to hear that your dad felt so well cared for during his time with us. We're delighted that he enjoyed the food and that our chefs were able to meet his needs so flexibly, it is so wonderful to hear that this...  

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Review from Linda D (Wife of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

It was my husband Tonys 80th birthday weekend. What a brilliwnt weekend arranged by the staff and chef. A buffet on Saturday for the family and residents, and cake and fizz doe everyone on Sunday. The upstairs lounge was beautifully decorated with a magnificent balloon arch, thanks to Molly for that! Photos of Tony and our family were put on the T.V screen, we cannot thank every member of our Iverley friends for going the extra mile and more fabulous memories made. Love them all very much.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your beautiful words. It was an absolute pleasure for all of us at Iverley to celebrate your husband's 80th birthday with you and your wonderful family. Molly will be thrilled to know her efforts with the decorations and arrangements were appreciated. Creating fabulous...  

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Review from Clare V (Daughter of Resident) published on 17 February 2026 Submitted via Website
Overall Experience

My dad has been a resident at Iverley since May 2025. This weekend has been his 80th birthday. The staff at Iverley have gone all out to make it a special occasion for him and our family. From beautiful balloons and decorations, to a fabulous cake and party food. They've collated photos of dad into a memory book and signed it with their best wishes. All the staff have shown dad love and affection and made the weekend so special for us all.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your lovely review. We were absolutely delighted to celebrate your dads 80th birthday. Milestone birthdays are incredibly special, it was a pleasure to help create a celebration with such cherished memories. The memory book was a small way for us to show just how much your...  

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Review from Jayne S (Friend of Resident) published on 11 December 2025 Submitted via Postal Card
Overall Experience

We visit our friend regularly, and we are always greeted as if we are long lost friends by the staff, which is lovely. There is always a smile on all the staff's faces, and they are so helpful, and nothing is too much trouble. It truly is like a 5 star hotel.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you for sharing such a wonderful review. We're so pleased to hear that you feel genuinely welcomed each time you visit your friend. Our team always aims to create a friendly, supportive atmosphere, so knowing that their smiles and willingness to help make such a difference is truly...  

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Review from Leslie S (Friend of Resident) published on 11 December 2025 Submitted via Postal Card
Overall Experience

Always made welcome into a clean, warm and safe care home. Staff are excellent and always go 'the extra mile'.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your lovely feedback. Our team will be thrilled to know their hard work and willingness to go the extra mile has made such a positive difference. Your kind words mean a great deal to us all, thank you.

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Review from Nicola N (Daughter of Resident) published on 10 December 2025 Submitted via Website
Overall Experience

Really welcoming lovely caring thoughtful staff. My Dad was so very well looked after after his full knee replacement, he was encouraged to get up and about, his medication was monitored by the staff. All his belongings were tagged and washed as and when needed. Foods were adapted when his appitite was a little selective.

I can't thank the care home enough for all the love & support they gave - not only to my Dad, but to me and my family. Thank you all so very much for you love warmth and care x

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your wonderful review. It means a great deal to the whole team. We are delighted to hear that your dad felt so supported during his recovery from his knee operation. We're truly grateful for your kind words about the care, love and support shown not only to your dad, but to...  

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Review from J O (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website
Overall Experience
The staff are so helpful and accommodating to your every need. They are a credit to Iverley.
Nothing is too much trouble.
The food and decor is exceptional.
My mother in law was in the best hands whilst we went on holiday.
Every member of staff was welcoming and couldn't do enough to ensure my mother in laws stay was a top class experience for her.
She has been invited back for a complimentary afternoon tea which she is very much looking forward to.
Overall a wonderful home from home experience for her and peace of mind for us her family knowing that her every need is being genuinely taken care of.
A mention to the incredible staff I met at iverley care home where nothing was too much trouble and also wanted to give my mother in law the best experience whilst in their care.

The home service advisor, the manager and the senior care assistant. You are amazing.

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your beautiful review. We're truly grateful that you chose Iverley View for your mother-in-law's stay, and even more delighted to hear that it was such a positive experience for both her and your family.We look forward to welcoming your mother-in-law back soon for her afternoon tea treat!Warm wishes, Amanda

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Review from Molly M (Granddaughter of Resident) published on 14 August 2025 Submitted via Website
Overall Experience

Iverley view is amazing!! The staff are lovely, always welcoming and greet you with lovely coffee and homemade cakes!! The activities are very good and my grandad is very happy here. It's perfect! The food is also incredible, absolutely delicious!!!

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your lovely review, Molly! We're delighted to hear your grandad is happy here and that you've felt so welcomed. Our team always aims to create a homely, friendly atmosphere-complete with plenty of coffee and cake! It's wonderful to know that the food and activities have made...  

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Review from Abi D (Niece of Resident) published on 14 August 2025 Submitted via Website
Overall Experience
From the moment I stepped onto the grounds, I knew this care home was something truly special. Nestled a beautifully landscaped gardens, it radiates calm & comfort at every turn. The architecture & interior spaces are as thoughtful as they are elegant-clearly designed with both practical care & aesthetic grace in mind.
But what truly sets this place apart is the staff. Intelligent, warm, & genuinely caring, every team member I've met goes above & beyond-not just professionally, but personally. There's a real spirit of kindness here. They take the time to get to know each resident, understand their individual needs, & create a space that feels safe, dignified, & full of heart.

Leaving a loved one in someone else's care is never easy. But here, I feel an immense sense of trust & peace. I know they're not only well looked after-they're seen, heard, & cherished. For anyone searching for a place that embodies compassion, safety, and excellence, this care home is an absolute gem.

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you so much for your incredibly kind and thoughtful review. We're truly touched by your words and thrilled that you felt such a strong sense of trust and peace here at Iverley View. Creating a warm, compassionate environment where residents feel truly seen and valued is at the heart of...  

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Review from Alan H (Husband of Resident) published on 7 August 2025 Submitted via Postal Card
Overall Experience
My wife's period of respite care has been very successful.
The staff and facilities are very impressive. The major benefits have been the insights into, and management of her condition that have been introduced.

We would have no hesitation in arranging another period of respite care if and when appropriate.

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you, for your kind words. We're so pleased we have helped. We would love to have her back ! Warm regards, Amanda

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Review from Linda H (Respite Resident) published on 30 July 2025 Submitted via Postal Card
Overall Experience

When I first arrived I was apprehensive as I didn't know what to expect. I shoudl not have worried. I was soon put at my ease. All the staff were very attentive. My likes & dislikes and allergies were ascertained & I found it easy to settle in. Any problems were sorted for me. All the staff have been a delight.

Reply from Amanda Morgan-Bennett, General Manager at Barchester Iverley View Care Home

Thank you, for your kind words. We're so pleased to hear that you felt at ease during your stay with us. It's wonderful to know our team could support your needs and make you feel comfortable and cared for throughout your time at Iverley View.Warm regards,GM.

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Review from K H (Regular Volunteer) published on 17 July 2025 Submitted via Website
Overall Experience

This care home is out off this would, clean, great staff and a very friendly home, l would recommend it to everyone to go and see, food is of the best standard, mitchelling cheff, top class pastery cheff

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you for such a lovely review. Best Regards, Amanda

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Review from K J (Next of Kin) published on 7 July 2025 Submitted via Website
Overall Experience

Lovely care home, staff fantastic and the food is outstanding, you made feel welcome and a great place to be cared for. Knowledge of all the staff is brilliant you're treated with respect. Staff will do anything for you I recommend this care home to anyone that is looking for care for family members.

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

Thank you for your kind words. We're so pleased to hear you felt welcomed and supported, and that our team's care and dedication stood out. Your feedback means a great deal to us all and has been passed on to the team. Warm regards, Amanda

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Review from D J (Wife of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

My husband was in the care home for two weeks' respite - whilst there he was cared for excellently by everyone. I and all friends who visited were welcomed by the friendly staff and nothing was too much trouble for them. They were very helpful with information when answering any questions. I will certainly be recommending the care home to everyone.

Reply from Amanda Morgan Bennett, General Manager at Barchester Iverley View Care Home

We are so pleased to hear that your felt well cared for during his time with us, and that you and your friends felt equally welcomed and supported. Providing excellent care and creating a warm and friendly atmosphere is what we strive for every day, so feedback like this really means a lot to the...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (57) & Events (8)

News
  • 22 Jul 2026

    Happy 91st Birthday Sheila Celebrating on the top floor at Iverley View in style. Residents, staff, family and friends joined in the fun, with great entertainment and lots of dancing....

  • 22 Jul 2026

    What a lovely trip to Cherry Lane Garden Centre. The residents enjoyed getting on the Iverley View mini bus for another fun day out. Residents enjoyed seeing all the different...

  • 22 Jul 2026

    Residents had the best time celebrating the 4th of July with staff and family members, our residents absolutely loved joining in the fun, it’s always great to see so many...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Iverley View Care Home.

Meet the Team (7)

Cathie Emus
Cathie EmusJob Title:Home AdministratorJoined: 2025

I have been in the care sector for 20 years. I have done various roles, but my passion is in admin. I love working in care and couldn’t think of a nicer place to work. I love spending time with residents and discussing their lives before coming into care. I always feel the older generation has lovely stories and experiences to share.

My personal interests are watching Aston Villa, Rugby and Basketball. I love love love music of all types, it's my go-to therapy. I am very much a family person and love spending time with my son, daughter and grandchildren. Watching my grandchildren go through the early stages of childhood is heart-warming, and I am so privileged to watch them grow up.

I truly believe that life is about making memories and trying new things.

Louise Kinsella
Louise KinsellaJob Title:Home Services AdvisorJoined: 2025

Hey! I'm Louise

I'm thrilled to be joining the team at Iverley View as a Home Service Advisor.

My role is to ensure our residents and their families have a seamless and enjoyable experience whilst transitioning into Iverley View.

My goal is to make everyone feel safe, valued and at home, whilst creating a warm and welcoming environment.

Outside of work, I enjoy spending time with my wonderful family and my beautiful granddaughter, Mila. I love going out on nice walks and enjoy a cheeky pina colada!

I am excited to be part of this wonderful community and look forward to getting to know everyone.

Pop in, say hello and grab a coffee with me :)

Matthew Chater
Matthew ChaterJob Title:Head ChefJoined: 2025

Hi, I’m Matt!

Proud Head Chef here at Iverley View. I originally trained in Coventry and have spent over 20 years travelling across the UK, cooking in fine dining restaurants and working alongside a few well-known celebrity chefs.

One of my proudest moments was cooking for royalty at a bespoke charity event in Mayfair back in 2010.

I now live in Wolverhampton with my wife, who loves it when I whip up her favourite dish: a delicious Spanish seafood stew!

Outside the kitchen, I have a real passion for wild foraging. You’ll often find me photographing wild garlic, elderflower, and mushrooms – just for fun (and maybe inspiration!).

Fun fact: I’m 6ft 7 – so it’s no surprise my nickname is BFG!

Molly-Jo Burrows
Molly-Jo BurrowsJob Title:Activities Co-ordinatorJoined: 2025

Hi, I’m Molly,

I’m the Activities Co-ordinator here at Iverley View, bringing energy and creativity.

I've worked in the care industry for over 4 years, and I'm so happy to be part of the Barchester family.

My goal is to make sure every day is engaging, fun and meaningful for our residents; whether that’s through activities, social events, or simply sharing a good chit chat.

Outside of work, I'm passionate about travelling and exploring new places. I love spending time with my beautiful Labrador/pug (Pugador), Bella. She loves coming on new adventures with me!

I look forward to meeting you at Iverley View.

Scott Saunders
Scott SaundersJob Title:Head Of MaintenanceJoined: 2025

Hi I'm Scott,

I've had a varied career and have worked previously as maintenance for other care homes and thoroughly enjoy the different challenges from day to day. I love working with the residents and their families to bring a little magic to peoples days.

Me and partner between us have seven children, I enjoy walking and family holidays.

Thank you for reading! If you pop into Iverley View at any time and see me, please come and say hello.

Amy Tipper
Amy TipperJob Title:General AssistantJoined: 2025

My name is Amy, I am a General Assistant, this is my first job in Care.

I decided to apply for this role as I wanted a new challenge and to learn new skills.

I am looking forward to working Barchester.

Jesse Gibbins
Jesse GibbinsJob Title:Maintenance AssistantJoined: 2025
Hello, I’m Jesse

My role within the home is maintenance assistant. I was very excited to be given the role and to be part of the Iverley View family.

I have a vast number of years of experience in construction/maintenance, and I bring with me a wealth of knowledge.

Things you didn’t know about me…

I feel very proud and honoured to have had lunch with Queen Elizabeth, and met on various occasions, Princess Anne, the Duke & Duchess of Kent, and many more. Having said that, I am very down to earth, a team player and really glad to be part of an excellent team.

I will ensure a full contribution to the continued well-being and daily values of our dear residents in the Barchester community.

Please come and say hello, see you soon, Jesse!

Frequently Asked Questions about Barchester Iverley View Care Home

What types of Care is Barchester Iverley View Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Iverley View Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Barchester Iverley View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Iverley View Care Home to the centre of Stourbridge?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Iverley View Care Home to verify any information. View our terms and conditions. Barchester Iverley View Care Home has an Enhanced Service -more info.