Collington Park Lodge

Collington Lane East, Bexhill-on-Sea TN39 3RJ
Review Us
10 24 Reviews
  • Collington Park Lodge, Bexhill-on-Sea
This care home in Bexhill-on-Sea is designed to provide exceptional residential and dementia care.

The home offers a warm, welcoming environment where residents can feel safe, comfortable, and truly at home.

With beautifully designed spaces, engaging activities, and a dedicated team, committed to delivering person-centred care that enhances well-being and quality of life.

Care Provided by Collington Park Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1575
  • Self-Funded Residential Dementia Care: from £1575
  • RESPITE Self-Funded Residential Care: from £1575
  • RESPITE Self-Funded Residential Dementia Care: from £1575

At Crystal Care Collection, Everything is Included – One Simple Fee


Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care Collection, we offer one inclusive fee.


Here’s what’s included:


Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.


A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.


Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.


Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.


Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.


Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together

The price(s) shown are provided by the care home. Contact Collington Park Lodge for full pricing details and T&Cs.

Contact Collington Park Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Collington Park Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bianca Wilson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • No visiting restrictions. Booking in advance is not necessary

Parking

  • Parking available on site with electric charging points

10

Collington Park Lodge has a Review Score of 10 (9.955) out of 10, based on 24 reviews in the last 2 years.
Over all time Collington Park Lodge has 24 reviews.

Overall Experience
  • 24
  • 0
  • 0
  • 0
  • 0
Date Published
  • 24
  • 11
  • 24
  • 24
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Reviewer Connection to Collington Park Lodge
  • 6
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Emily L (Friend of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warm and welcoming environment. Such friendly staff. Appears to be well led by knowledgeable, experienced management team would absolutely recommend for someone I love if ever needed.
Reply from Bianca Wilson, General Manager at Collington Park LodgeThank you for the lovely review. We are glad that you found the home so welcoming.
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Review from Gill S (Friend of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing addition to Bexhill, a warm welcome & all staff attentive, polite & welcoming. Very high end feel, garden room was bright & homely, with all up to date, fully equipped. Saw the weekly activities which was well throughout to suit everyone. Lots of parking & beautiful grounds. The patient I
visited was very comfortable & content having her hair & nails done & chosen outfits. Fabulous rooms. I would highly recommend Collington Park Lodge. 5* deluxe, very impressed.
Reply from Bianca Wilson, General Manager at Collington Park LodgeThank you so much for your lovely review. We strive to give the highest level of care and are so blessed to be able to do this in beautiful surroundings.
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Review from J B (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend!
My dad recently transferred to this care home from another facility, and the entire experience has been outstanding.
From the very beginning, the manager and staff went above and beyond to ensure a smooth and stress-free transition. Their support and dedication far exceeded our expectations,
and it was clear that they genuinely cared. Dad was warmly welcomed the moment he arrived, and that warmth has continued every day since.
Dad often describes the food as "top notch," and after joining him for lunch myself, I couldn't agree more - the quality was exceptional, even better than many restaurants. The chef truly does an amazing job.
Despite being a newer home, the manager has built a fantastic team. After our difficult experience at the previous care home, I was understandably anxious, but now I sleep peacefully knowing that Dad is in safe, caring hands - with people who clearly love what they do.
Thank you to everyone for your incredible care and compassion.
Reply from Bianca Wilson, General Manager at Collington Park LodgeThank you for the lovely review! We really appreciate the kind words
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Review from Stephanie M (Friend of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As the personal assistant of a resident, I've had the opportunity to observe first-hand the outstanding level of care provided at this home. From the very beginning, the transition from the previous care home was handled smoothly and thoughtfully. Upon arrival, the staff took the time to really get
to know my client, which made a big difference in helping her settle in comfortably.


Every member of the team we've encountered has been happy, helpful, and genuinely caring - it's incredibly refreshing to see. In just two weeks, my client has already gained weight and looks so much healthier and more content. It's clear that the food is not only nutritious but also very well-prepared - she's enjoying her meals again!


The home itself is immaculate, and that high standard of cleanliness reflects the overall quality of care provided. I can't say enough positive things - both the environment and the team have exceeded expectations in every way. Thank you for making such a difference

Reply from Bianca Wilson, General Manager at Collington Park LodgeThank you for the very complimentary review! We aim to provide the highest level of care and it means so much to us that you are happy with our service!
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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Collington Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for Collington Park Lodge is calculated as follows: ( (274 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 286 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Collington Park Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (4)

Bianca

Bianca Wilson

Job Title: General Manager Joined: 2025

Bianca is passionate about care and delivering a high standard of living that enhances quality of life. With a deep love for the profession, she is committed to ensuring that care is provided with dignity, kindness, understanding, and respect.


Believing in the importance of empowering and continuously developing staff, Bianca strives to equip teams with a vast skillset to handle every eventuality. It is a priority that everyone who enters Collington Park Lodge, in any capacity, feels welcomed, comfortable, and supported.


With 21 years of experience in the care sector, Bianca has gained a wealth of knowledge and expertise. A firm believer that working in care is a vocation, she is dedicated to building a team of compassionate individuals who will advocate for residents and create a positive, thriving environment.


Outside of work, Bianca enjoys baking, swimming, embroidery, reading, and gardening. Married to a very patient husband, she has a daughter currently studying to be a nurse, two cockapoos, a cat, and a budgie. Having grown up in South Africa, her love for the outdoors, BBQs, and summer is always close to her heart.

Paula

Paula Hepworth

Job Title: Care Manager Joined: 2025

With over 25 years of experience in the care sector, she is deeply passionate about providing compassionate, person-centred care. She firmly believes that moving into care is not an end, but rather a new and enriching chapter of life. Her commitment to upholding dignity and respect ensures that residents can continue to create memories, enjoy new experiences, and live life to the fullest.
As a leader, Paula is dedicated to fostering a supportive and diverse team, ensuring a thriving environment where both residents and staff can flourish. She encourages personal and professional growth, always striving for the highest quality of care.
Outside of work, Paula is a devoted mum of two and loves watching her children grow. In her free time, she enjoys reading, spending time outdoors, and making the most of quality moments with her family.

Meghan

Meghan Spice

Job Title: Deputy Manager Joined: 2025

Meghan has over 10 years of experience in the Health and Social care industry. She began her career as an apprentice in a care home, then worked as Health Care Assistant in acute medicine before becoming an associate practitioner. Meghan is now one of our Deputy Managers and brings all her skill and knowledge to ensure our residents receive a high level of care and support.
Outside of work Meghan is a proud Mum of two young girls and enjoys attending comic cons and listening to country music.

Megan

Megan Hurley

Job Title: Day Deputy Manager Joined: 2025

My name is Megan, and I work as a Night Deputy Manager, I have been working in Health and Social Care since 2020. I have a background as an Optical Dispensary Assistant in domiciliary care, which has fuelled my passion for supporting our residents' eye health and vision care. I previously worked in a specialist dementia home,e bringing with me a wealth of knowledge and experience in person-centred care.
Outside of work, I enjoy watching football and proudly support Crystal Palace FC. I also love travelling, meeting up with friends and spending time with my hamster, Nibbles.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collington Park Lodge to verify any information. View our terms and conditions. Collington Park Lodge has an Enhanced Service - more info.