Bateman House Care Home

New Road, Uttoxeter ST14 5DS
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8.6 4 Reviews
  • Bateman House Care Home, Uttoxeter
Bateman House Care Home is in Uttoxeter, a historic market town in East Staffordshire, conveniently located on the A50 between Stoke-on-Trent and Derby. Designed to accommodate up to seventy-six residents, the care home offers a lifestyle that blends luxury living with exceptional, person-centred care. Bateman House is part of the Country Court group, a family-owned care home operator with over forty years of experience. Bateman House is named in memory of a much-loved former employee whose family cut the ribbon to declare the home officially open in July 2025.

Bateman House offers the highest standards of residential and specialist dementia care across two floors. The dedicated care team takes the time to get to know each resident individually, providing personalised care, support, and social engagement with respect, empathy, and genuine compassion. The Wellbeing Team offers a wide range of activities and opportunities to socialise. From day trips to games, crafts and gardening, there is always something to enjoy. A weekly trip to the on-site salon ensures everyone looks and feels their best, whilst the entertainment suite provides the perfect location to sit back and enjoy a film with friends.

Families and visitors are welcome to visit at any time. The hospitality team provides a warm welcome with hot drinks and freshly made cakes and bakes from the Bistro Cafe.
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Care Provided by Bateman House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Bateman House Care Home to find out the exact price for your requirements.

Contact Bateman House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bateman House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Erica Neal (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Visitors are welcome at Bateman House Care Home at any time.

Parking

  • There is ample car parking available onsite.

Bateman House Care Home Reviews (4)

8.6

Bateman House Care Home has a Review Score of 8.6 (8.592) out of 10, based on 4 reviews in the last 2 years.
Over all time Bateman House Care Home has 4 reviews.

Overall Experience
  • 4
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Date Published
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Total of 4, showing 1-4
Review from Rita S (Friend of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friend has moved into Bateman House, Uttoxeter. We were involved with the whole provess from initial visits through the admission process to taking up residence.
The tour of the home was comprehensive and all questions were answered. The admission process was very thorough and we were impressed with
how much it centred on our friend's requirements, needs and personal preferences.
Everyone has been very friendly and welcoming each time we have visited. There is a strong emphasis on providing appropriate activities for each resident. As to the property itself and the facilities I can only say wow! It would rival a 5-star hotel. The decor in the bedrooms and public areas is beautifully done. There are lots of separate areas for residents and visitors to sit including a coffee room at reception. There is also a cinema room where residents can enjoy films or competing in on-line quizzes with residents on other homes within the group.
We were very happy to assist our friend in finding such and impressive and friendly care home.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for taking the time to leave your review for Bateman House Care Home. Your wonderful comments and positive feedback will be shared with the staff team who will be thrilled to hear how impressed you are not only with the home itself but with the care your friend is receiving in our home. Warm regards,
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Review from Frank S (Friend of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We assisted a friend on selecting and moving into Bateman House, Uttoxeter. Our first impressions were very favourable. The home is bright, modern and beautifully decorated throughout. The bedrooms are spacious and well appointed and those on the ground floorr have direct access to a good sized secure
garden. The ability to move freely between inside and outside was important to our friend.
We were very pleased to see the care taken to ensure that our friends needs and wishes were thoroughly explored as part of the admission process.
Our friend was very keen to find a home where there were plenty of activities to keep them occupied throughout the day. Bateman house certainly fits the bill for this with morning, afternoon and evening activities plus external outings.
There are lots of places for the residents to get together as a group or to enjoy some quiet time for themselves and guests. The availability of a private dining room to host small gatherings with family and friends was particularly impressive.
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Review from D C (Partner of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After losing her mobility my partner needed 24hr car, she spent 4mths in a care home which was unbelievably poor. She went downhill fast.
She moved to Bateman House 2mths ago & the change as been amazing. Within 2 week the change in her was amazing she is now back to her old self happy, joining in
& enjoying life
And from my & the families point of view, we know we can leave her & she is going to get the very best care & attention at all times. Bateman House is 1st class
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you so much for taking the time to leave your review for Bateman House Care Home. This feedback is heartwarming and will be shared with the staff team. Warmest regards,
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Review from M P (Brother of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming. My sister is very well cared for. Food appears to be very nice. The staff work with my sister to encourage her to mix and get out, and are always there to help her.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for your kind words and positive comments left in your review for Bateman House Care Home. Your feedback will be shared with the staff team.
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Current Review Score: 8.6 (8.592)

Overview of Review Score

The Review Score of 8.6 (8.592) out of 10 for Bateman House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.979 for Bateman House Care Home is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.613 Points relating to the number of positive Reviews for Bateman House Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 4 Positive Reviews ÷ 16.8 = 0.238
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (4)

Erica

Erica Neal

Job Title: Home Manager Joined: 2025

I am proud to be the Home Manager of Bateman House. My career in the care sector spans over 43 years I have been a Registered Manager for over 30 years. My beautiful mom encouraged me to work in care and has always been my inspiration and biggest advocate; she was so proud when I won the Great British Care Awards Registered Home Manager of the Year in 2022; I dedicated my award to her.  I am passionate about making a positive difference in the lives of our residents.

Tina

Tina Hughes

Job Title: Client Service Manager Joined: 2025

Tina is our Client Services Manager and is committed to ensuring that our residents receive an excellent dining experience from our Front of House staff during their stay with us. Tina is also responsible for our Housekeeping and Laundry team, and enjoys welcoming new residents and making sure that they have a comfortable and clean room to settle into.

Michelle

Michelle Swanwick

Job Title: Home Administrator Joined: 2025

Michelle is our friendly and organised Home Administrator at Bateman House. She supports residents, families, and the team with day-to-day admin and ensures everything runs smoothly. With a passion for person-centred care, Michelle helps create a welcoming home. 

Claire

Claire Turner

Job Title: Deputy Manager Joined: 2025

Claire is our Deputy Manager at Bateman House. With a wealth of knowledge in building meaningful relationships, she brings a compassionate and thoughtful approach to her role. Working closely with the Home Manager and wider team, Claire helps ensure residents feel valued and cared for while supporting staff to provide the very best person-centred care."

Frequently Asked Questions about Bateman House Care Home

What types of Care is Bateman House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bateman House Care Home have?

There are 84 Single Rooms.

What are the Facilities & Services at Bateman House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bateman House Care Home to the centre of Uttoxeter?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bateman House Care Home to verify any information. View our terms and conditions. Bateman House Care Home has an Enhanced Service - more info.