






Bateman House Care Home is in Uttoxeter, a historic market town in East Staffordshire, conveniently located on the A50 between Stoke-on-Trent and Derby. Designed to accommodate up to seventy-six residents, the care home offers a lifestyle that blends luxury living with exceptional, person-centred care. Bateman House is part of the Country Court group, a family-owned care home operator with over forty years of experience. Bateman House is named in memory...
Care Provided by Bateman House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Bateman House Care Home for full pricing details and T&Cs.
Contact Bateman House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Erica Neal (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2025
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (76)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (76)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors are welcome at Bateman House Care Home at any time.
Parking
- There is ample car parking available onsite.
Bateman House Care Home Reviews (23)
Bateman House Care Home has a Review Score of 10 (9.956) out of 10, based on 23 reviews in the last 2 years.
Over all time Bateman House Care Home has 23 reviews.
From first visit to Bateman House the attention to detail and care for residents was easy to see, which is why mum chose them to look after her and keep her safe. Move in day was seamless, the support was simply brilliant from the whole team, nothing was too much trouble and Mum was made to feel at home very quickly. Over the following days the team have been curious to understand what mum likes and needs, when I saw mum on day 3 she said she has not felt this safe and comfortable for a long time, that just makes me feel so happy and I know mum is in a good place. Each time I visit I am made to feel like I am walking into my mums home and my well-being is check on also, simply brilliant.
Thank you for your lovely feedback. We are delighted that your mum has settled in so well and is feeling safe, comfortable, and at home at Bateman House. It means so much to hear that both you and your mum have felt supported throughout the move and beyond. We will be sure to share your kind words with the team, who will be thrilled to know they've made such a positive difference.
The home its self is calm and relxed you truely feel at home here. There is so much to do for residents & family.
Management are the best, she has help us in ways no one ever has, we feel so welcome.
Thank you for your lovely review of Bateman House Care Home. We are so pleased to hear that you and your family feel supported and reassured by our team. Your kind words about our staff, management team, and welcoming home mean a great deal to us. Thank you for trusting us with your mum's care.
A team of dedicated staff, under the expert guidance of manager Erica and supported by customer relations manager Tina, deliver outstanding care with patience, compassion and kindness and a sense of fun.
Erica has over 40 years in the industry and it shows. She has set the bar high. Not expecting employees to take on a task she would not do herself (I have seen her roll up her sleeves and get stuck in) Erica has created an inspired and proud team who hold her in high regard. Staff don't just like their work , they love it!
My mother has only been at the home for a few days but her mental health and wellbeing have improved dramatically. She has found a new lease of life due to the outstanding care, support and kindness delivered, as well as great food!
Thank you Erica and all your staff.
Inspirational!
Thank you for your lovely review. We're so pleased to hear your mother has settled in well and that myself and the team have made such a positive difference. We'll be sure to share your kind words with everyone at Bateman House.
Bateman House is a lovely location with warm and friendly staff. My Grandmother is very happy and taken care of there. On my visits I have felt welcomed and seen my grandma in high spirits often telling stories of the nice people, fun trips and regular cups of tea.
Thank you so much for a lovely review, it makes us proud that your grandma is happy living at Bateman House.
Very welcoming and caring environment. Staff can't do enough. The home is expanding so some lovely new care staff and front of house. Some great activities have been organised lately. We enjoy having Sunday lunch there as a family too .
Thank you for your kind review of Bateman House Care Home. We're so pleased to know our staff team are lovely and you enjoy the activities we provide for our residents.
Bateman House is a lovely Care Home with excellent modern facilities for the time my husband has been there he has been treated extremely well, and have to say all the staff are kind, considerate and caring I couldn't wish for anything more. My husband is safe and very well looked after.
Thank you for your lovely feedback. We're so pleased your husband feels safe and is being so well cared for. It means a great deal to know our team's kindness and dedication are making a difference.
The staff are kind and caring, 24 hrs a day, as I need a lot of help during the night as well as during the day.
Thank you for your kind feedback. We're so pleased to hear you feel well cared for both day and night, and that our team's kindness is making a difference. Your comments are important to us to help us learn and improve.
I'm very happy with Batemans Care Home. My Dad is very settled when he goes for respite. The activities and outings are fantastic, even though Dad has Dementia he's still very sociable and really enjoys being involved in all the activities. The rooms are lovely - comfortable and incredibly clean. More like a hotel than a care home. And the staff are attentive and genuinely care and really get to know their residents. I would definitely recommend.
Thank you so much for your lovely feedback. We're delighted your Dad enjoys his stays, especially the activities and the welcoming environment. Your kind words about our team mean so much-thank you for your recommendation!
Bateman House has been excellent in looking after my partners father. Initially on respite care for 6 weeks my partner has decided to make this permanent. What we both like about Bateman House are the lovely staff, beautiful rooms, indoor, outdoor spaces and the very good extra activities to keep residents occupied and interested. The home is effectively and professionally run. Staff are approachable, kind and nothing is too much trouble for them. We feel that our relative is in safe hands here.
Thank you so much for your kind feedback. We're delighted to hear that your partner's father has settled in so well and that you both felt confident choosing Bateman House as his permanent home.
Now decided Dad needs to be in full time care and more than happy for him to stay there.
Would fully recommend this home for your loved ones
Thank you for your kindness. We feel honoured that your loved one has chosen Bateman House as his home. All the team are dedicated to ensuring he has the best possible care and support.
I would like to share my experiences and with my dealings with 'Bateman House' located in Uttoxeter. They have excelled in every aspect , from outstanding care and support , overall hygiene, the accommodation , delicious menu choices , entertainment and the security and safety of all the residents is 2nd to none. All members of staff are so approachable at all times , which is so reassuring when you have a 92 year old mother residing there. The management team are so professional and ultra responsive at all times and so helpful. Having said all of that ,a special mention must go out to Erica, the 'Care Home Manager' . She has been an absolute delight to deal with, from the very beginning, and leads and manages her team by example, at all times. I would have no hesitation whatsoever, in recommending Erica and her team at 'Bateman House' .
Thank you so much for your kind words. We endeavour to ensure all of our residents and their families enjoy the best possible care, support and environment.
A largely positive experience, exceeding expectations. With an uncle who's very particular, the staff have helped him relax & settle into an enjoyable stay. We started initially with respite care and now full time resident.
Thank you for your kind review, we are pleased your uncle is having such a positive experience, its an absolute pleasure to see him living a fulfilling life at Bateman House.
In the short time she has been there ,she has been attended to so well with the staff ,listened too by the chef on her eating needs ,and the food is excellent and now despite being immobile is regularly out and about mixing with fellow residents and enjoying the hair salon in house and wonderful space in the lounges and furniture and décor.
Mun Deserves everything Bateman House has to offer
Finding the right care home for your loved one is never easy to do. Thank you for choosing Bateman House and for your kind comments. We will endeavour to ensure your mum enjoys every day with us.
The Care Home offers everything a resident could wish for with ultra modern facilities and amenities and high levels of comfort in a relaxed atmosphere.
It is clear from all residents that they all enjoy living at Bateman House which is led by a brilliant Home Manager with wondeful support from all the carers, housekeeping, maintenance, front of house, the wellbeing team and not least wonderful chefs and their kitchen team.
Of course we were apprehensive when Mum arrived at Bateman House but to see her so happy and smiling every day gives us so much pleasure and we are in the knowledge that there is nowhere better to care for Mum than Bateman House in Uttoxeter.
Thank you
We are delighted to have made your mum so happy at Bateman House, thank you for a fabulous review. I will pass on your lovely comments to the Team.
It has been a struggle for my mum settling in to a different routine, as well as battling her fear of falling again. I can only say that my mum has only met with compassion, support and kindness from everyone at the home, (that includes other residents too) She has been treated with dignity, understanding, a determination to keep her mobile and as independent as she can be.
The home is clean, the facilities are second to none and the food is exceptional.
There is an array of activities on offer, which also include trips out, external entertainers visit also.
I couldn't wish for my mum to be in a better place.
At Bateman House we endeavour to support residents to retain their Dignity and Independence whilst offering person centred care. We are pleased your mum's and your experience is positive, I will pass on your lovely comments to the Team.
We have had a joyful experience made so by the staff and the ambience of the home which is beautiful and spacious. All our needs were met by friendly caring staff, nothing was too much trouble.
The home offered a high level of comfort and a relaxed atmosphere, the banter between residents and staff was lovely to be part of.
The care given to residents by staff during the day and night was excellant and reassuring. We would certainly consider another visit for respite care in the future
We are pleased your experience was both positive and enjoyable. Thank you for your kind comments, I will pass these on to the team.
It is a very difficult decision to leave your home and move into a care home not only for the person themselves but also those around them. However, at 93 and with mum losing her eyesight we all knew she could not remain at home alone. Various options were considered including home care or residential care. We visited several homes, but immediately mum and I entered Bateman House it felt right, more homely. Mum immediately said on leaving if I am to leave home, I want to go there. We arranged a four-week trial period but after two weeks mum had decided she wanted to stay. All the staff from the carers, kitchen, housekeeping, maintenance, front of house and not least the wellbeing team have looked after mum so well and she cannot praise them enough. I have also got to know them all and would like to say how grateful I am to every one of them for making a difficult and challenging transition so smooth. Thank you.
Thank you for taking the time to share your experiences of Bateman House Care Home. It is our pleasure to care for your mother as part of our family here at Bateman House.
Staff very friendly. Very clean & tidy building & rooms. Nothing is too much trouble.
Thank you for leaving us a five-star review. We are delighted to hear that you are happy with our care at Bateman House Care Home.
An exceptionally well appointed care home, the facilities are excellent and far exceed those of every other home I have visited. Mum first went for a respite visit and has stayed there. The events organised and trips are excellent too and the staff team are always welcoming and helpful.
Thank you for taking the time to leave your review for Bateman House Care Home. Your positive feedback and kind words will be shared with the staff team who will be thrilled with your comments. Warm regards,
We were very pleased to see the care taken to ensure that our friends needs and wishes were thoroughly explored as part of the admission process.
Our friend was very keen to find a home where there were plenty of activities to keep them occupied throughout the day. Bateman house certainly fits the bill for this with morning, afternoon and evening activities plus external outings.
There are lots of places for the residents to get together as a group or to enjoy some quiet time for themselves and guests. The availability of a private dining room to host small gatherings with family and friends was particularly impressive.
Thank you for a lovely review, I will pass on your comments to the team.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
- 04 Aug 2025
Bateman House Care Home, part of Country Court, officially opened in Uttoxeter on Friday, 4th July, with a ribbon-cutting ceremony attended by local representatives, community members, and the family of...
There are no upcoming events for Bateman House Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Bateman House Care Home.
Meet the Team (2)

I am proud to be the Home Manager of Bateman House. My career in the care sector spans over 45 years I have been a Registered Manager for over 32 years. My beautiful mom encouraged me to work in care and has always been my inspiration and biggest advocate; she was so proud when I won the Great British Care Awards Registered Home Manager of the Year in 2022; I dedicated my award to her. I am passionate about making a positive difference in the lives of our residents.

As Customer Relations Manager at the care home, I focus on building strong relationships with residents, families, and the wider community. I am dedicated to providing a warm, welcoming experience while supporting families through every stage of their journey with compassion, professionalism, and understanding.
Frequently Asked Questions about Bateman House Care Home
What types of Care is Bateman House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bateman House Care Home have?
There are 76 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Bateman House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bateman House Care Home to the centre of Uttoxeter?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bateman House Care Home to verify any information. View our terms and conditions. Bateman House Care Home has an Enhanced Service -more info.