Bateman House Care Home

New Road, Uttoxeter ST14 5DS
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9.5 12 Reviews
  • Bateman House Care Home, Uttoxeter
Bateman House Care Home is in Uttoxeter, a historic market town in East Staffordshire, conveniently located on the A50 between Stoke-on-Trent and Derby. Designed to accommodate up to seventy-six residents, the care home offers a lifestyle that blends luxury living with exceptional, person-centred care. Bateman House is part of the Country Court group, a family-owned care home operator with over forty years of experience. Bateman House is named in memory of a much-loved former employee whose family cut the ribbon to declare the home officially open in July 2025.

Bateman House offers the highest standards of residential and specialist dementia care across two floors. The dedicated care team takes the time to get to know each resident individually, providing personalised care, support, and social engagement with respect, empathy, and genuine compassion. The Wellbeing Team offers a wide range of activities and opportunities to socialise. From day trips to games, crafts and gardening, there is always something to enjoy. A weekly trip to the on-site salon ensures everyone looks and feels their best, whilst the entertainment suite provides the perfect location to sit back and enjoy a film with friends.

Families and visitors are welcome to visit at any time. The hospitality team provides a warm welcome with hot drinks and freshly made cakes and bakes from the Bistro Cafe.
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Care Provided by Bateman House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

The price(s) shown are provided by the care home. Contact Bateman House Care Home for full pricing details and T&Cs.

Contact Bateman House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bateman House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Erica Neal (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (76)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Visitors are welcome at Bateman House Care Home at any time.

Parking

  • There is ample car parking available onsite.

Bateman House Care Home Reviews (12)

9.5

Bateman House Care Home has a Review Score of 9.5 (9.458) out of 10, based on 12 reviews in the last 2 years.
Over all time Bateman House Care Home has 12 reviews.

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Review from R S (Nephew of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A largely positive experience, exceeding expectations. With an uncle who's very particular, the staff have helped him relax & settle into an enjoyable stay. We started initially with respite care and now full time resident.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for your kind review, we are pleased your uncle is having such a positive experience, its an absolute pleasure to see him living a fulfilling life at Bateman House.
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Review from Mark T (Son of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We knew the day would come when Mum would need 24 hour care and that the only option would be a residential home ,never rested easy with us but when visiting Bateman House we knew she would be in the very best place .
In the short time she has been there ,she has been attended to so well with the staff
,listened too by the chef on her eating needs ,and the food is excellent and now despite being immobile is regularly out and about mixing with fellow residents and enjoying the hair salon in house and wonderful space in the lounges and furniture and décor.
Mun Deserves everything Bateman House has to offer
Reply from Erica Neal, Home Manager at Bateman House Care HomeFinding the right care home for your loved one is never easy to do. Thank you for choosing Bateman House and for your kind comments. We will endeavour to ensure your mum enjoys every day with us.
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Review from Nigel T (Son of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the most wonderful Care Home we could have wished for. Our 99 year old Mum has been so happy in Bateman House which is a 5 Star Care Home with absolutely brilliant, friendly caring staff who have forged a tremendous rapport with Mum and every day Mum says she thinks the world of each and every
member of staff.
The Care Home offers everything a resident could wish for with ultra modern facilities and amenities and high levels of comfort in a relaxed atmosphere.
It is clear from all residents that they all enjoy living at Bateman House which is led by a brilliant Home Manager with wondeful support from all the carers, housekeeping, maintenance, front of house, the wellbeing team and not least wonderful chefs and their kitchen team.
Of course we were apprehensive when Mum arrived at Bateman House but to see her so happy and smiling every day gives us so much pleasure and we are in the knowledge that there is nowhere better to care for Mum than Bateman House in Uttoxeter.
Thank you
Reply from Erica Neal, Home Manager at Bateman House Care HomeWe are delighted to have made your mum so happy at Bateman House, thank you for a fabulous review. I will pass on your lovely comments to the Team.
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Review from K B (Daughter of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to live in the care home 6 weeks ago following a fall. A few days prior I visited the home for advice, every member of staff were helpful, friendly and went above and beyond to help and guide me in to what was unfamiliar territory.
It has been a struggle for my mum settling in to a different
routine, as well as battling her fear of falling again. I can only say that my mum has only met with compassion, support and kindness from everyone at the home, (that includes other residents too) She has been treated with dignity, understanding, a determination to keep her mobile and as independent as she can be.
The home is clean, the facilities are second to none and the food is exceptional.
There is an array of activities on offer, which also include trips out, external entertainers visit also.
I couldn't wish for my mum to be in a better place.
Reply from Erica Neal, Home Manager at Bateman House Care HomeAt Bateman House we endeavour to support residents to retain their Dignity and Independence whilst offering person centred care. We are pleased your mum's and your experience is positive, I will pass on your lovely comments to the Team.
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Review from William O (Respite Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came with my wife Ann who has Parkinsons on respite care for 4 weeks and we stayed in a double room.
We have had a joyful experience made so by the staff and the ambience of the home which is beautiful and spacious. All our needs were met by friendly caring staff, nothing was too much trouble.
The
home offered a high level of comfort and a relaxed atmosphere, the banter between residents and staff was lovely to be part of.
The care given to residents by staff during the day and night was excellant and reassuring. We would certainly consider another visit for respite care in the future
Reply from Erica Neal, Home Manager at Bateman House Care HomeWe are pleased your experience was both positive and enjoyable. Thank you for your kind comments, I will pass these on to the team.
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Review from Mark P (Son of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a very difficult decision to leave your home and move into a care home not only for the person themselves but also those around them. However, at 93 and with mum losing her eyesight we all knew she could not remain at home alone. Various options were considered including home care or residential
care. We visited several homes, but immediately mum and I entered Bateman House it felt right, more homely. Mum immediately said on leaving if I am to leave home, I want to go there. We arranged a four-week trial period but after two weeks mum had decided she wanted to stay. All the staff from the carers, kitchen, housekeeping, maintenance, front of house and not least the wellbeing team have looked after mum so well and she cannot praise them enough. I have also got to know them all and would like to say how grateful I am to every one of them for making a difficult and challenging transition so smooth. Thank you.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for taking the time to share your experiences of Bateman House Care Home. It is our pleasure to care for your mother as part of our family here at Bateman House.
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Review from Michael P (Brother of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly. Very clean & tidy building & rooms. Nothing is too much trouble.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for leaving us a five-star review. We are delighted to hear that you are happy with our care at Bateman House Care Home.
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Review from Andrew C (Son of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
An exceptionally well appointed care home, the facilities are excellent and far exceed those of every other home I have visited. Mum first went for a respite visit and has stayed there. The events organised and trips are excellent too and the staff team are always welcoming and helpful.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for taking the time to leave your review for Bateman House Care Home. Your positive feedback and kind words will be shared with the staff team who will be thrilled with your comments. Warm regards,
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Review from Rita S (Friend of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friend has moved into Bateman House, Uttoxeter. We were involved with the whole provess from initial visits through the admission process to taking up residence.
The tour of the home was comprehensive and all questions were answered. The admission process was very thorough and we were impressed with
how much it centred on our friend's requirements, needs and personal preferences.
Everyone has been very friendly and welcoming each time we have visited. There is a strong emphasis on providing appropriate activities for each resident. As to the property itself and the facilities I can only say wow! It would rival a 5-star hotel. The decor in the bedrooms and public areas is beautifully done. There are lots of separate areas for residents and visitors to sit including a coffee room at reception. There is also a cinema room where residents can enjoy films or competing in on-line quizzes with residents on other homes within the group.
We were very happy to assist our friend in finding such and impressive and friendly care home.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for taking the time to leave your review for Bateman House Care Home. Your wonderful comments and positive feedback will be shared with the staff team who will be thrilled to hear how impressed you are not only with the home itself but with the care your friend is receiving in our home. Warm regards,
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Review from Frank S (Friend of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We assisted a friend on selecting and moving into Bateman House, Uttoxeter. Our first impressions were very favourable. The home is bright, modern and beautifully decorated throughout. The bedrooms are spacious and well appointed and those on the ground floorr have direct access to a good sized secure
garden. The ability to move freely between inside and outside was important to our friend.
We were very pleased to see the care taken to ensure that our friends needs and wishes were thoroughly explored as part of the admission process.
Our friend was very keen to find a home where there were plenty of activities to keep them occupied throughout the day. Bateman house certainly fits the bill for this with morning, afternoon and evening activities plus external outings.
There are lots of places for the residents to get together as a group or to enjoy some quiet time for themselves and guests. The availability of a private dining room to host small gatherings with family and friends was particularly impressive.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for a lovely review, I will pass on your comments to the team.
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Review from D C (Partner of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After losing her mobility my partner needed 24hr car, she spent 4mths in a care home which was unbelievably poor. She went downhill fast.
She moved to Bateman House 2mths ago & the change as been amazing. Within 2 week the change in her was amazing she is now back to her old self happy, joining in
& enjoying life
And from my & the families point of view, we know we can leave her & she is going to get the very best care & attention at all times. Bateman House is 1st class
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you so much for taking the time to leave your review for Bateman House Care Home. This feedback is heartwarming and will be shared with the staff team. Warmest regards,
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Review from M P (Brother of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming. My sister is very well cared for. Food appears to be very nice. The staff work with my sister to encourage her to mix and get out, and are always there to help her.
Reply from Erica Neal, Home Manager at Bateman House Care HomeThank you for your kind words and positive comments left in your review for Bateman House Care Home. Your feedback will be shared with the staff team.
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Current Review Score: 9.5 (9.458)

Overview of Review Score

The Review Score of 9.5 (9.458) out of 10 for Bateman House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Bateman House Care Home is calculated as follows: ( (137 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.514 Points relating to the number of positive Reviews for Bateman House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 12 Positive Reviews ÷ 16.8 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Erica

Erica Neal

Job Title: Home Manager Joined: 2025

I am proud to be the Home Manager of Bateman House. My career in the care sector spans over 45 years I have been a Registered Manager for over 32 years. My beautiful mom encouraged me to work in care and has always been my inspiration and biggest advocate; she was so proud when I won the Great British Care Awards Registered Home Manager of the Year in 2022; I dedicated my award to her.  I am passionate about making a positive difference in the lives of our residents.

Tina

Tina Hughes

Job Title: Customer Relations Manager Joined: 2026

As Customer Relations Manager at the care home, I focus on building strong relationships with residents, families, and the wider community. I am dedicated to providing a warm, welcoming experience while supporting families through every stage of their journey with compassion, professionalism, and understanding.

Frequently Asked Questions about Bateman House Care Home

What types of Care is Bateman House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bateman House Care Home have?

There are 76 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Bateman House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bateman House Care Home to the centre of Uttoxeter?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bateman House Care Home to verify any information. View our terms and conditions. Bateman House Care Home has an Enhanced Service - more info.