Burlingham House

I can’t praise Burlingham House enough. The managers and all the staff are first class. They work as a team and are carers in the true sense of the word. As families, we are kept updated with our loved one's health, and the Facebook page is a real blessing in these troubled times. No matter who answers the phone, they always know what your relative has been up to and how they are. They involve residents in so much to keep them motivated each to their own ability. As a family, we are now content in the knowledge that my husband is happy after two previous failures! Lastly the food! Always looks beautifully presented and mealtimes are a joy. Keep up the good work, guys. You so deserve!

My mother was a resident of this wonderful care home for six years. The staff were all very friendly, caring, often going the extra mile. it is extremely clean and homely, with lovely gardens. The food was always home-cooked and well presented and adapted to the individual requirements and tastes. My family was always made very welcome. We would recommend this home for all your care needs as care is what they do, even for the end of life. Nothing is too much trouble.

Many thanks to everyone at Burlingham House - well done.

My father-in-law will be 100 at the end of this year. He has been in this care home since August last year and has been shown nothing but respect in all of his personal care needs. Each member of staff is always welcoming, a cup of tea is always on offer, they even offer you to stay for a meal. I have heard stories from strangers about various care homes, of how they smell and how informal they are, we have no worries here at Burlingham House on such issues, quite the opposite I'm glad to say. Dad was a loner just sitting watching TV before but the staff here have encouraged him into doing activities which he would never have done before which is good for his wellbeing. He would not still be with us if it wasn't for the dedication of these wonderful caring people so well done to management.

Mum has been a resident in Burlingham House for the last 5 months. From the first initial visit to the current day, the standard of care and compassion and commitment to the residents has been consistently impressive. Every single member of staff is so patient and caring and do everything they can to make residents comfortable, content and safe. Bedrooms are well decorated (to the resident favourite colour), food choice is excellent and delicious and the home, in general, is well presented and clean with good facilities. All staff are so friendly and welcoming and I cannot rate them highly enough.

We had to put my Father in Burlingham House in January. Since then the staff and management have been magnificent. Nothing is too much trouble for them to make the residents feel comfortable and at home. Some residents, like my Father, have dementia and the patience of the staff is brilliant. They also keep the families informed of any problems no matter how small. They also actively encourage residents families to join in all activities they put on for the residents. I would fully recommend Burlingham House to everybody.

Absolutely delighted. Burlingham House is a clean and happy environment with an excellent choice of home cooked food. Residents are cared for as an individual and as an individual and as a group with activities for those who wish to attend. The staff are attentive, happy and caring and the management easily approachable. It's a safe and happy home and cannot fault it.

My mother went to Burlingham House at the age of 96. She spent six happy years there and was cared for until she was 102. Her carers were excellent over the six years and as a family, we feel her life was extended by her years at Burlingham House.

I was free to come and visit anytime and also received support from staff at certain times. Management always made themselves available to discuss her care at short notice.

I couldn't stress enough how amazing this care home is and how well they have been looking after my friend. She is so happy being there and it makes me more relaxed to know she is in good hands and being looked after well. Thank you once again.

The best home by a mile in the area! I was really impressed with the staff and management, they made mum feel like she was really special. The home is really warm and clean with a warm atmosphere. My mum is still young at heart and they have lots of entertainment. I would highly recommend this home to anyone who wants the best for their family.

Burlingham House is a really nice care home. The home is really clean and smells fresh. The staff are very helpful and more importantly very friendly and nothing is too much trouble for them when it comes to looking after their residents.

I am a friend of a resident and when I visit, the staff always welcome me. They are very caring and make sure that they meet the resident's needs when required. The carers get time to sit and chat with the residents, which is what the residents like. There is also activities happening.

What a warm and friendly place. The staff are very welcoming and polite, beautiful surroundings, would happily recommend this home to all my friends and family.

I cannot thank the staff enough for the extra care they provided to my friend. The home and grounds are amazing. It's just so peaceful and relaxing.

The home itself is new and is more than 5 stars. It's a great looking house.

My mum has been a resident at this ever-improving home for 14 months. It is friendly and despite its size, it remains a home from home. They have some great stimulus areas and the staff are great with Mum without exception. She is comfortable here, which was one of our main concerns, and the transition from her own home to Burlingham was relatively painless. It's nice taking her for walks in the gardens and her room is set up to remind her of her own house. The food is good and they cater to Mum's dietary requirements really well. In short, she is happy here and that is all you can really hope for. We looked at a lot of homes for Mum and found that overall, this home ticked the most boxes and made a sad and stressful time as easy as possible

Her personal hygiene issues are being very satisfactorily dealt with. The staff at Burlingham House just seem to work miracles with my mother. They are all very experienced and so genuinely kind and caring. The house has such a wonderful relaxed efficient atmosphere that, you could not wish for better. I am very deeply indebted to each and every member of her team.

My father is in Burlington House. He is very happy. It's a home from home. The staff are friendly and very caring. More like friends than staff. It's clean and they have entertainment in lots of areas. It's just a lovely home. Bright and friendly.

My mother has been a resident at Burlingham House for nearly 3 1/2 years. During this time her mental state has deteriorated but as a family, we feel she has been looked after very well. Mums sight is very restricted so she is loath to join in activities. However, she does enjoy sing-alongs. We visit every week and have always found the "carers" very easy to approach and they have always informed us on any issues involving mums care. There is only one thing that we would like and that is for her to have more frequent visits from GP.

My mum arrived at the after a very traumatic few weeks in hospital. The staff were so welcoming and made both me and my mum fell at home. The manager was very supportive and accommodating helping me sort out mums finances.