Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, and respite care, where your loved ones can reside with absolute confidence.
Located near the M42 and bordering Copt Heath Golf Club in the West Midlands, Birchmere House features premium facilities, including a state-of-the-art cinema room, luxurious hair salon, fully equipped therapy suite,...
Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, and respite care, where your loved ones can reside with absolute confidence.
Located near the M42 and bordering Copt Heath Golf Club in the West Midlands, Birchmere House features premium facilities, including a state-of-the-art cinema room, luxurious hair salon, fully equipped therapy suite, inviting café, minibus for outings, and beautiful gardening spaces. Trust Birchmere House to deliver top-quality care in a safe, comfortable, and welcoming environment.
Each room is equipped with full en-suite facilities and kitchenettes, promoting independence. Residents can enjoy various communal spaces, including spacious lounges, a complimentary café, a light and airy dining room, a private dining room, quiet lounges and libraries, a cinema room, a minibus for daily outings, and a diverse program of activities and events. With on-site carers and nurses available 24/7, Birchmere House offers all the comforts of home and peace of mind.
Acquired by Avery Healthcare in April 2017, Birchmere House is now aligned with Avery's nationally recognized standards. Avery's rigorous standards are being implemented to create a vibrant community of care and companionship, elevating resident well-being, which is an integral part of the organisation's success.
Contact Birchmere House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Birchmere House Care Home - Avery Healthcare for full pricing details and T&Cs.
Birchmere House Care Home - Avery Healthcare has a Review Score of 9.4 (9.418) out of 10, based on 20 reviews in the last 2 years.
Over all time Birchmere House Care Home - Avery Healthcare has 92 reviews.
There is also a welcoming and happy environment.
There is also a welcoming and happy environment.
Thank you for your lovely review. We are delighted to hear that you feel well looked after and that the team are caring, helpful and made such a positive impression. Your words mean a great deal, they will be shared with the whole team.
All of the staff have been amazing + look after my mom exceptionally well
All of the staff have been amazing + look after my mom exceptionally well
Thank you for your kind comments, we are very privileged to care for your loved one.
On the whole, my relative is well looked after by all the staff. The room is kept spotless by the housekeeping team. Carers employed by the home are excellent, but this does not reflect on the agency staff that are used at times. Some of the meals are very good but sometimes they are below parr and...
On the whole, my relative is well looked after by all the staff. The room is kept spotless by the housekeeping team. Carers employed by the home are excellent, but this does not reflect on the agency staff that are used at times. Some of the meals are very good but sometimes they are below parr and very samey. Activities are not designed for everyone, heavily female based activities.
Thank you for sharing your feedback. We are extremely pleased to hear that your relative is well cared for by our team of dedicated staff, and that your happy with the cleanliness of their room. We also appreciate your comments regarding agency staff and the activities on offer. We offer neutral...
Thank you for sharing your feedback. We are extremely pleased to hear that your relative is well cared for by our team of dedicated staff, and that your happy with the cleanliness of their room. We also appreciate your comments regarding agency staff and the activities on offer. We offer neutral based activities for both male and female residents of whom all are welcome to attend. We have an open door policy and welcome any suggestions from residents, loved ones and friends.Thank you for both your kind and constructive feedback.
Overall happy with the care
Overall happy with the care
Thank you for taking the time to share your feedback. We are pleased to hear that you are overall happy with the care your loved one receives at Birchmere House. We pride ourselves on the care given to all of our residents by our wonderful and dedicated care team. We are sorry to hear the...
Thank you for taking the time to share your feedback. We are pleased to hear that you are overall happy with the care your loved one receives at Birchmere House. We pride ourselves on the care given to all of our residents by our wonderful and dedicated care team. We are sorry to hear the twice-weekly shower and hair wash, as well as the sugar free options have not been consistently provided. We appreciate them being brought to our attention and will ensure these points are followed up with the relevant team. Your feedback is very important and helpful in allowing us identify where we can improve and provide the best service for our residents.
Dad has been well looked after overall at Birchmere House. The care staff are generally caring and helpful. I pointed out recently that Dad doesn't get opportunity to be included in afternoon scenic drives as gets sleepy after lunch and staff kindly said they would attempt to organise a morning...
Dad has been well looked after overall at Birchmere House. The care staff are generally caring and helpful. I pointed out recently that Dad doesn't get opportunity to be included in afternoon scenic drives as gets sleepy after lunch and staff kindly said they would attempt to organise a morning drive one day. Main concern is sometimes Dad asks to be put to bed + waiting times vary.
Thank you for taking the time to share your feedback, as this is how we learn and grow. We are pleased to hear that you find the team caring and helpful. We also appreciate you highlighting the importance of scenic drives for your father. We will continue to look at way to make this possible at a...
Thank you for taking the time to share your feedback, as this is how we learn and grow. We are pleased to hear that you find the team caring and helpful. We also appreciate you highlighting the importance of scenic drives for your father. We will continue to look at way to make this possible at a time that is suited to his needs.Thank you for sharing your thoughts, we operate an open door policy and welcome your feedback.
Management generally effective but again no clear line of comman and to...
Activities need refreshing
Thank you for taking the time to share your feedback following your first 3 months at Birchmere House. We are pleased to hear that you find our care staff kind, helpful and efficient , and that you have had a positive experience with the dining room team.
We appreciate your feedback around...
Thank you for taking the time to share your feedback following your first 3 months at Birchmere House. We are pleased to hear that you find our care staff kind, helpful and efficient , and that you have had a positive experience with the dining room team.
We appreciate your feedback around staffing levels, we understand the importance of highly trained staff and endeavour to provide the best of care. We continue to review our staffing arrangement's, agency provision and communications between these teams to ensure residents receive consistent and timely support.
We value your opinion as a resident of Birchmere House and appreciate you highlighting areas where we can improve. We use your feedback to improve and work together to make your experience a positive one.
Paul is happy and content at Birchmere.
Paul is happy and content at Birchmere.
we appreciate the feedback regarding Paul being unable to join trips due to the wheelchair harness not currently being available. Residents well being is extremely important, and we will continue to look at ways to support Paul in accessing opportunities safely.
I spent 2 periods in Birchmere House for respite care while my wife had 2 cataract operations. Due to a TIA I had to return to B. H. a few days earlier than planned. I was welcomed back warmly and moved to the nursing floor to accommodate my additional needs. My main criticism is the delay in...
I spent 2 periods in Birchmere House for respite care while my wife had 2 cataract operations. Due to a TIA I had to return to B. H. a few days earlier than planned. I was welcomed back warmly and moved to the nursing floor to accommodate my additional needs. My main criticism is the delay in dealing with my severe diarrhoea during my 2nd stay, and while feeling particularly ill, I found the loud and persistent call bells very trying. I was particularly grateful for the courteous care and attention I had from the Bangladeshi carers who gave me my showers. Full marks to the chef and staff for the personal attention to my very strict dietary needs. I will readily recommend B. H to friends needing care
We are delighted to hear you enjoyed your convalescence at Birchmere House.
We are, however, sorry to learn that you felt your illness was not addressed promptly as it should have been. We greatly value your feedback on such matters, as it helps us reflect and continually improve our service....
We are delighted to hear you enjoyed your convalescence at Birchmere House.
We are, however, sorry to learn that you felt your illness was not addressed promptly as it should have been. We greatly value your feedback on such matters, as it helps us reflect and continually improve our service.
We pride ourselves on the culinary service at Birchmere House, we are pleased you enjoyed your experience and that we were able to cater for your specific dietary requirements.
Thank you for taking your time to share your experiences. We look forward to welcoming you back for any potential future respite stays.
The...
She has experienced some uncertainties over the correct medication and subsequent timings, but hopefully this has now been resolved. The family feel that she is being cared for to a high standard.
There is an open door policy and we value family and friends feedback, so that we can learn and enhance every residents experience.
Our dad moved into Birchmere House and we were understandably anxious about how he would cope with the change. The staff were extremely supportive from the beginning and did everything they could to help him settle in. It made a big difference to us as a family.
The atmosphere in the home is...
Our dad moved into Birchmere House and we were understandably anxious about how he would cope with the change. The staff were extremely supportive from the beginning and did everything they could to help him settle in. It made a big difference to us as a family.
The atmosphere in the home is warm and welcoming and the staff always seem cheerful and approachable. The home itself is clean and comfortable, and there are activities and outings available which residents can join if they wish.
We really appreciate the way the staff treat him with patience and dignity, while also keeping us up to date with how he's getting on. Knowing our dad is safe, comfortable and well looked after gives us real peace of mind. We are very grateful to the whole team and would happily recommend Birchmere House to other families.
Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that your dad has settled in well and that our team's support has made a positive difference to your family. Creating a warm, welcoming environment where residents feel safe, respected and comfortable is...
Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that your dad has settled in well and that our team's support has made a positive difference to your family. Creating a warm, welcoming environment where residents feel safe, respected and comfortable is incredibly important to us, and it's wonderful to know this has been your experience.We truly appreciate your kind words about our staff, the home and the activities available. Your recommendation means a great deal to the whole team at Birchmere House.
My Dad initially went to Birchmere for a 2 week respite but within a few days told us he wanted to stay longer. The staff are always friendly and helpful. Dad loves the activities especially the poetry class. Its given him a new lease of life.
My Dad initially went to Birchmere for a 2 week respite but within a few days told us he wanted to stay longer. The staff are always friendly and helpful. Dad loves the activities especially the poetry class. Its given him a new lease of life.
Thankyou for your review, at Birchmere House we pride ourselves on the activities that are offered to the residents. We are glad you feel your loved one has a new lease of life.
I was very impressed from the first time I walked in. Staff extremely friendly and helpfull. Carers were the same most of the time without the need for agency staff which enabled great rapports with the residents. The food was good quality with plenty of choice. Mum only attended a few activities...
I was very impressed from the first time I walked in. Staff extremely friendly and helpfull. Carers were the same most of the time without the need for agency staff which enabled great rapports with the residents. The food was good quality with plenty of choice. Mum only attended a few activities but enjoyed the ones she did, especially she enjoyed the musical entertainment and singing along. My mum could be very dificult at times so thank you for your patience and care. I would highly recommend Birchmere House.
Thank you for your review and kind words. We are all very proud of Birchmere House, from engaging activates and culinary experience to our dedicated care staff who enrich the lives of our residents everyday.
I want to express my sincere gratitude to the team at Birchmere House for the exceptional care & kindness they've shown my family & my brother from the moment he arrived. He was welcomed with warmth and compassion. The staff are consistently friendly, caring and attentive, making him feel...
I want to express my sincere gratitude to the team at Birchmere House for the exceptional care & kindness they've shown my family & my brother from the moment he arrived. He was welcomed with warmth and compassion. The staff are consistently friendly, caring and attentive, making him feel comfortable & valued. The care provided is exceptional, with a strong focus on his individual needs. The home offers excellent social interaction & mental stimulation through a variety of activities & daily entertainment, which has made a posative impact on his well-being. The home itself is always clean, bright & inviting with well maintained rooms,. Food is delicious, Management is always aproachable and available. Thankyou to the entire team for your dedication & care :)
Thank you for your kind comments. The team at Birchmere House are privileged to care for your family member, and we take great pride in the high standards and warm, welcoming atmosphere at our home.
My mother came to this care home for pallative care due to being unable to stay at a hospice any longer we were a bit apprehensive but we shouldn't have worried. The staff were so welcoming, my mum was there for 10 days before she passed away. She loved it. Had her hair done, she loved the food....
My mother came to this care home for pallative care due to being unable to stay at a hospice any longer we were a bit apprehensive but we shouldn't have worried. The staff were so welcoming, my mum was there for 10 days before she passed away. She loved it. Had her hair done, she loved the food. The pallative team cared for her every need. I can't thank the staff enough for looking after her, thank you x
Thank you for taking the time to review us here at Birchmere House Care Home in Knowle. It was an absolute pleasure to meet your mother and her family. Thank you for allowing us to look after her and we are pleased she and you had a positive experience at such a sad time. Our condolences go to you and all your family. With our very best wishes from all at Birchmere House.
All the staff from Management to Carers were always very approachable, friendly + professional. My Mom enjoyed...
As a family we were very pleased with the home & care she received & would recomend to other potential residents.
Thank you for your kind words and for taking the time to review us at Birchmere House Care Home in Knowle, Solihull. It was a pleasure to be able to care for your mom and we are really glad we were able to help her on her way to recovery and her return home. We will be sure to pass on your thanks to all our staff. Best wishes to you all.
With...
With warmest wishes to all the staff, Thank you.
Thank you for taking time to review us at Birchmere House Care Home in Knowle, particularly at this very sad time for you all. It was a privilege for us to be able to look after your mom and for the pleasure of meeting you and all the family. We send our deepest condolences to you all at this very sad time. With very best wishes from all the staff.
My mother has been entirely bedbound for the past six months. She suffers from advanced dementia and pain from a hip fracture operation that was not altogether successful. My mother's condition was an unending worry for me before Birchmere House Care Home accommodated her and I could no longer cope...
My mother has been entirely bedbound for the past six months. She suffers from advanced dementia and pain from a hip fracture operation that was not altogether successful. My mother's condition was an unending worry for me before Birchmere House Care Home accommodated her and I could no longer cope with the work and stress of looking after her, even with the intervention of home carers. Fortunately, Birchmere has taken care of everything and my mother is as settled as she can be having regard for all of her difficulties. The nursing and caring staff know precisely how to deal with this situation and I am safeguarded from receiving regular disturbing telephone calls. The environment generally feels quiet and unpanicked and the staff never complain about being overburdened or rushed. Above all, Birchmere has been flexible in meeting my requirements and is sympathetic to my challenges and my mother's.
Thank you so much for taking the time to review us here at Birchmere House in Knowle and for your kind words. We are delighted to hear you are satisfied with everything here. We are proud we have been able to ease your worries and are very happy your mother is settled and happy in our care. We are...
Thank you so much for taking the time to review us here at Birchmere House in Knowle and for your kind words. We are delighted to hear you are satisfied with everything here. We are proud we have been able to ease your worries and are very happy your mother is settled and happy in our care. We are always working hard to ensure we give the best care possible to our residents and strive to maintain our high standards. Thank you very much for your feedback. We will be sure to share it with the team. Best wishes.
The response to this...
If you value your, or indeed your loved ones, long-term changing care needs please not Birchmere House.
Birchmere House values all feedback, both positive and negative, as an opportunity to improve its services to both residents, families and friends. Each case is individually assessed on its own merits to ensure that specific needs are met with care and attention. Families and individuals are...
Birchmere House values all feedback, both positive and negative, as an opportunity to improve its services to both residents, families and friends. Each case is individually assessed on its own merits to ensure that specific needs are met with care and attention. Families and individuals are encouraged to bring any concerns forward for open, in-person discussions, demonstrating the homes commitment to personalized care and responsiveness.
Staff pleasant, always a smile for you. Catering staff really nice, always time for a chat. Great variety of meals and of a high standard, wine and beer available if desired. On the negative side, the time it takes for staff to attend if residents call button has been pressed can take up to 10...
Staff pleasant, always a smile for you. Catering staff really nice, always time for a chat. Great variety of meals and of a high standard, wine and beer available if desired. On the negative side, the time it takes for staff to attend if residents call button has been pressed can take up to 10 minutes or more! Definitely more staff needed on all floors. Also after 5.30 nobody on reception so when visitors leave you can't get out as a code is needed, so then you have to hunt around to find a member of staff.
I always feel that the staff at Birchmere House Care Home care about all. I had a birthday recently and the staff here were wonderful. They came to my room to wish me well, once with birthday cake, with cards and generally, with good wishes. I was made to feel that this was my home and they were my...
I recommend anyone to come here and be pleased to talk to anyone about how good it is to live here.
Thank you for taking the time to review Birchmere House Care Home in Knowle. We are delighted you had such a lovely birthday and that staff were able to celebrate your special day with you. Kindest regards from all at Birchmere House.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
Spring may be on the way, but the cold weather is still biting, making warmth and companionship more important than ever. To support the local community, Birchmere House Care Home...
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Hello, my name is Nicky. I am the Client Liaison Manager.
I really enjoy working in care as no two days are the same. We are a close-knit team where everyone supports each other, and that's quite priceless.
Hello there my name is Kerry I am the Well-being co-ordinator here at Birchmere House. I have the pleasure of working with such wonderful residents...
Hello there my name is Kerry I am the Well-being co-ordinator here at Birchmere House. I have the pleasure of working with such wonderful residents as well as family members and work colleagues alike.
My role is so rewarding, I honestly love what I do. We literally laugh here every day, the activity programme is vast and varied and covers seven days a week as well as 3/4 mini bus outings every week too. I like to refer to us as the Birchmere Family because that's exactly what we are, a little family.
Hello, my name is Helen McClean, and I am the Administrator at Birchmere House.
My background has always been in administration, having worked for...
Hello, my name is Helen McClean, and I am the Administrator at Birchmere House.
My background has always been in administration, having worked for many years as a receptionist and a lead within a GP Surgery. Throughout my career, my focus has been on serving the public, ensuring services run effectively while providing a supportive and approachable experience for residents, families and professionals alike.
Older Person Care, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 62 Single Rooms and 7 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchmere House Care Home - Avery Healthcare to verify any information. View our terms and conditions. Birchmere House Care Home - Avery Healthcare has an Enhanced Service -what an Enhanced Service includes.