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- Birchmere House Care Home - Avery Healthcare







Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, and respite care, where your loved ones can reside with absolute confidence.
Located near the M42 and bordering Copt Heath Golf Club in the West Midlands, Birchmere House features premium facilities, including a state-of-the-art cinema room, luxurious hair salon, fully equipped therapy suite,...
Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, and respite care, where your loved ones can reside with absolute confidence.
Located near the M42 and bordering Copt Heath Golf Club in the West Midlands, Birchmere House features premium facilities, including a state-of-the-art cinema room, luxurious hair salon, fully equipped therapy suite, inviting café, minibus for outings, and beautiful gardening spaces. Trust Birchmere House to deliver top-quality care in a safe, comfortable, and welcoming environment.
Each room is equipped with full en-suite facilities and kitchenettes, promoting independence. Residents can enjoy various communal spaces, including spacious lounges, a complimentary café, a light and airy dining room, a private dining room, quiet lounges and libraries, a cinema room, a minibus for daily outings, and a diverse program of activities and events. With on-site carers and nurses available 24/7, Birchmere House offers all the comforts of home and peace of mind.
Acquired by Avery Healthcare in April 2017, Birchmere House is now aligned with Avery's nationally recognized standards. Avery's rigorous standards are being implemented to create a vibrant community of care and companionship, elevating resident well-being, which is an integral part of the organisation's success.
Care Provided by Birchmere House Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 76 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Birchmere House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Birchmere House Care Home - Avery Healthcare for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Rachel Walker (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (7)
- Single Rooms with ensuite Wet Room (62)
Parking
- Free parking available on site
Birchmere House Care Home - Avery Healthcare Reviews (92)
Birchmere House Care Home - Avery Healthcare has a Review Score of 9.4 (9.418) out of 10, based on 20 reviews in the last 2 years.
Over all time Birchmere House Care Home - Avery Healthcare has 92 reviews.
Very enjoyable experience whenever I visit. Staff very friendly and helpful. Tea etc, facilities very good. Lovely cake bakers. We believe our friend is in an excellent place.
Very enjoyable experience whenever I visit. Staff very friendly and helpful. Tea etc, facilities very good. Lovely cake bakers. We believe our friend is in an excellent place.
Thank you very much for taking the time to review us and for your lovely comments. We are very proud of the staff team and of being part of the Birchmere House family and the work staff do providing excellent and above standard care for our residents. I will be sure to pass on your comments to the team. Very glad to hear you enjoy the tea and cake as well. Best wishes.
It was a wonderfully organised party for the coronation. The food was lovely, both BBQ and cake. The decorations were great and the staff, as always, were fabulous. Thank you.
It was a wonderfully organised party for the coronation. The food was lovely, both BBQ and cake. The decorations were great and the staff, as always, were fabulous. Thank you.
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents,...
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents, relatives and community members alike. I will be sure to pass on your review to the members of the staff team who all worked so hard on the day. Best wishes.
Very good. Friendly atmosphere.
Very good. Friendly atmosphere.
Thank you very much for taking the time to review us and for your lovely comments. We are very proud of the staff team and of being part of the Birchmere House family and the work staff do, providing excellent and above-standard care for our residents. I will be sure to pass on your comments to the team. Best wishes.
I was invited by my friend to celebrate the coronation day. The staff went above and beyond in providing food, drinks and decorations. The friendliness and care from the staff is wonderful.
I was invited by my friend to celebrate the coronation day. The staff went above and beyond in providing food, drinks and decorations. The friendliness and care from the staff is wonderful.
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents,...
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents, relatives and community members alike. We are delighted you were able to join your friend for the celebrations and hope you will come to many more events. I will be sure to pass on your review to the members of the staff team. Best wishes.
We came to a coronation party at Birchmere. Lovely atmosphere and so much effort had been made. What we love is that everyone here knows and cares about my mother-in-law. They're all lovely.
We came to a coronation party at Birchmere. Lovely atmosphere and so much effort had been made. What we love is that everyone here knows and cares about my mother-in-law. They're all lovely.
Thank you for taking the time to review us. Your kind words and feedback are very much appreciated. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents, relatives and community members alike. I will be sure to pass on your review to the members of the staff team. Best wishes.
Excellent, high-quality care home where all the staff care. Lively activity programme, innovative and fun to keep everyone young! Great bank holiday coronation event, inclusive and fun for all.
Excellent, high-quality care home where all the staff care. Lively activity programme, innovative and fun to keep everyone young! Great bank holiday coronation event, inclusive and fun for all.
Thank you so much for your lovely comments and for taking the time to review Birchmere House Care Home in Solihull. Your feedback is very much appreciated and I will be sure to pass it on to all the members of the team. We are pleased to hear you enjoyed the coronation event and please check out our packed programme of events upcoming in June and throughout the summer. Best wishes.
My sister has settled in very well. She is very well cared for and enjoys the food and activities. As a regular visitor, it would be good to have the pin code to come through without disturbing the reception staff. I would like to say how wonderful I have found all the staff, from the receptionist,...
My sister has settled in very well. She is very well cared for and enjoys the food and activities. As a regular visitor, it would be good to have the pin code to come through without disturbing the reception staff. I would like to say how wonderful I have found all the staff, from the receptionist, right through to the management, very friendly and efficient in their respective roles. I would definitely recommend Birchmere to anyone looking for a home and my sister and family count themselves fortunate to have found it.
Thank you for taking the time to review Birchmere House Care Home in Solihull. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. I will be sure to pass on your feedback to the rest of the...
Thank you for taking the time to review Birchmere House Care Home in Solihull. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. I will be sure to pass on your feedback to the rest of the staff team. We are pleased to hear your sister has settled in well, it is a pleasure having her live with us as part of our loving care community. Best wishes.
The team put on a 'cheese and wine' evening for the residents and their relations. It was a lovely evening, one in which my mum thoroughly enjoyed. The effort and energy the team delivered and the real love shown for the residents was fantastic.
The team put on a 'cheese and wine' evening for the residents and their relations. It was a lovely evening, one in which my mum thoroughly enjoyed. The effort and energy the team delivered and the real love shown for the residents was fantastic.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear you and your mum enjoyed our cheese and wine evening and your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an...
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear you and your mum enjoyed our cheese and wine evening and your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is a pleasure having your mum living with us as part of our loving care community. Thank you for your kind words. Best wishes.
Our experience has been excellent. The customer services manager and all the staff have been professional, friendly and welcoming from the start. Nothing has been too much trouble and everything has been done with warmth, good humour and a smile. We feel very happy to leave Mum in their capable...
Our experience has been excellent. The customer services manager and all the staff have been professional, friendly and welcoming from the start. Nothing has been too much trouble and everything has been done with warmth, good humour and a smile. We feel very happy to leave Mum in their capable hands. Highly recommended.
Thank you for taking the time to review Birchmere House Care Home in Solihull. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is a pleasure to have your mum living with us as part of our loving care community, giving you and your family peace of mind. Best wishes.
I am wonderfully overwhelmed by the professional, polite, and empathetic support of all of the team at Birchmere House Care Home. This was a big decision for my nan to try another care home after some bad past experiences and we have been met with such care and understanding. Nan was really nervous...
I am wonderfully overwhelmed by the professional, polite, and empathetic support of all of the team at Birchmere House Care Home. This was a big decision for my nan to try another care home after some bad past experiences and we have been met with such care and understanding. Nan was really nervous about it all, and over a bit of time with help from staff and other residents, she is starting to come out of her shell. Nan looks healthier and happier and as a family, we are so very grateful.
Thank you for taking the time to review Birchmere House Care Home in Knowle and your amazing 5-star rating. We are delighted to hear your Nan is settling in well with us and been met with compassion and understanding. It can be a very daunting experience moving into a home and our dedicated care...
Thank you for taking the time to review Birchmere House Care Home in Knowle and your amazing 5-star rating. We are delighted to hear your Nan is settling in well with us and been met with compassion and understanding. It can be a very daunting experience moving into a home and our dedicated care teams will go above and beyond to make the process as seamless as possible, giving you and your family peace of mind. Best wishes.
All staff are extremely kind and caring, really supporting Mum in settling in well. In addition, family and visitors are made to feel really welcome. We feel very fortunate to have found somewhere so nice for Mum to live.
All staff are extremely kind and caring, really supporting Mum in settling in well. In addition, family and visitors are made to feel really welcome. We feel very fortunate to have found somewhere so nice for Mum to live.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community, giving you and your family peace of mind. It is lovely to...
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community, giving you and your family peace of mind. It is lovely to hear that she has been made to feel welcome and has soon settled into her new surroundings.Best wishes,
The home have been amazing in helping my father to settle in. He was transferred smoothly from hospital and the care he has received has been excellent. He has been able to regain his strength and confidence, whilst feeling safe and secure in his comfortable surroundings. He has enjoyed the food,...
The home have been amazing in helping my father to settle in. He was transferred smoothly from hospital and the care he has received has been excellent. He has been able to regain his strength and confidence, whilst feeling safe and secure in his comfortable surroundings. He has enjoyed the food, company and activities. I would recommend this home without hesitation.
Thank you for taking the time to review Birchmere House Care Home in Solihull and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our...
Thank you for taking the time to review Birchmere House Care Home in Solihull and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. We take great pride in our home and we are pleased to hear your father is confident and comfortable here. Thank you again for your kind words. Best wishes.
My mother needed full-time care after a number of falls. Birchmere House Care Home was very sympathetic and caring for her needs. After a period of respite, my mother very quickly settled in permanently. The staff are all simply fantastic here, always have a smile on their face and nothing is too...
The home is spotless and the facilities are excellent. The entertainment programme is very full with a vast array of activities to keep the community occupied. Trips out on the minibus are particularly fun with regular stops for ice cream.
Overall, the decision to put my mother in Birchmere was exactly the right one and I'm very grateful to everyone who helped my mother settle in and who has made her life such a happy one.
I would thoroughly recommend Birchmere to anyone who is considering a care home in the Solihull area.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear how happy you are with your decision to make your mother's respite stay a more permanent one, giving you and your family peace of mind. It is lovely to hear that she has soon settled into her new...
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear how happy you are with your decision to make your mother's respite stay a more permanent one, giving you and your family peace of mind. It is lovely to hear that she has soon settled into her new surroundings and is enjoying joining in the daily activities and trips out with her peers. Your feedback is truly invaluable to us, I will be sure to pass your kind words on to the rest of the staff team. We look forward to seeing you on your next visit, best wishes, Rachel.
My room was...
My room was very comfortable.
My only complaint was that it took me three days to get a table to get over the bed despite numerous requests. There was no ice available to use as a cold compress for my swollen, bruised knee.
My mother was transferred here for ongoing treatment and nursing care. From when she first arrived the atmosphere was warm, friendly and the staff were caring and supportive. Her needs were met with professionalism and respect. It was nice to meet other residents who also felt the same. The family...
My mother was transferred here for ongoing treatment and nursing care. From when she first arrived the atmosphere was warm, friendly and the staff were caring and supportive. Her needs were met with professionalism and respect. It was nice to meet other residents who also felt the same. The family were reassured by the quality of care she was given and the genuine kindness of all the staff.
Thank you for taking the time to review Birchmere House Care Home in Knowle. We are pleased to hear how satisfied you are with our home and the exceptional level of care provided to your mother by our dedicated staff team in order to provide person-centred care for all our residents. Your kind...
Thank you for taking the time to review Birchmere House Care Home in Knowle. We are pleased to hear how satisfied you are with our home and the exceptional level of care provided to your mother by our dedicated staff team in order to provide person-centred care for all our residents. Your kind words about our community are truly invaluable to us. I will be sure to pass them on to the rest of the staff team. Best wishes.
She was in a very dependent, almost bedridden state when she arrived, is...
She was in a very dependent, almost bedridden state when she arrived, is now mobilising independently and starting to join in with the interesting and varied activities on offer.
She has thoroughly enjoyed the food.
The rooms, and home in general, are very comfortable and adequately equipped.
All of the staff I have met and spoken to have been caring and attentive, and are always pleasant.
All in all a far cry from care homes 30 years ago!
Mum says if she has to go and live in a care home sometime she would choose Birchmere House.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear that your mum enjoyed her respite stay at our home and it gives us great pleasure to hear that during this time, her health improved dramatically. We are delighted how satisfied you are with our...
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear that your mum enjoyed her respite stay at our home and it gives us great pleasure to hear that during this time, her health improved dramatically. We are delighted how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. We would be happy to welcome her back at any time. Best wishes, Rachel.
It was initially for 19-days of respite for us to take a break from constant interventions arising from my mother living in her own...
It was initially for 19-days of respite for us to take a break from constant interventions arising from my mother living in her own three-bed semi and 3 or 4 carer visits daily after a double stroke. Settling here was a traumatic experience because of her over-anxious personality; it must have been demanding for allocated staff to respond to her fears.
On our return from a restful and entertaining week in North Yorkshire, where we deliberately made no contact with Birchmere Care Home, I was relieved to be greeted by my mum's more relaxed and welcoming smile. Her anxiety had been dissolved.
Despite Covid Lockdown restrictions, staff had helped to enable our decision to establish and seek permanent residency. The selling of property is extremely stressful: I am also an only child.
Thank you to all staff for their liaising.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear how...
Thank you for taking the time to review Birchmere House Care Home in Solihull. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear how well your mother has settled into our loving care community, giving you and your family the peace of mind you deserve. Thank you so much for your kind words and for sharing the positive experience you have received with us. We look forward to seeing you on your next visit. Best wishes.
In our early meetings, they were very kind and extremely patient, discussing with us dad's needs and how they could best be met. Nothing seemed to be too much trouble. While dad was in the hospital they liaised with the hospital to ensure they had everything in place to meet his requirements on...
In our early meetings, they were very kind and extremely patient, discussing with us dad's needs and how they could best be met. Nothing seemed to be too much trouble. While dad was in the hospital they liaised with the hospital to ensure they had everything in place to meet his requirements on discharge and we’re very supportive when his discharge was delayed on a number of occasions due to covid and his changing medical situation.
Dad has now been a resident for 2 months. The staff are kind, professional, and caring. Our first impressions of the home were positive, but you never quite know until you experience things firsthand. We are very happy with the decision we made to house dad at Birchmere. He feels safe, comfortable, and well cared for…they have been great.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear how...
Thank you for taking the time to review Birchmere House Care Home in Solihull. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear how well your dad has settled into our loving care community, giving you and your family the peace of mind you deserve. Thank you so much for your kind words and for sharing the positive experience you have received with us. Best wishes, Rachel.
We have had a torrid couple of years, losing Dad on Xmas Day 2020 and my Mum had a stroke on 2nd Dec 2020. Mum then had another stroke at the end of January 22. My wife found Birchmere as Mum's needs proper nursing care. I then spoke to a member of staff and we arranged for Mum to go to Birchmere....
We have had a torrid couple of years, losing Dad on Xmas Day 2020 and my Mum had a stroke on 2nd Dec 2020. Mum then had another stroke at the end of January 22. My wife found Birchmere as Mum's needs proper nursing care. I then spoke to a member of staff and we arranged for Mum to go to Birchmere. I was allowed in for a visit to take a few personal effects and Mum was transported there from the rehab centre in early April. Since then I've had nothing but glowing reports from Mum about the care. The home itself is beautiful, it feels like a proper home and I believe really helps with that transition that everyone must go through moreover the staff are thoughtful and caring, even arranging Facetime calls so I can speak to Mum (there have been a few COVID cases since she moved in). Birchmere House, its staff and the care I believe to be second to none. I would highly recommend it to anyone with a loved one in need of care.
Thank you for taking the time to review Birchmere House Care Home in Solihull and for your amazing 5-star rating. Moving a loved one into care can be an overwhelming experience for all involved, therefore we offer our full support to ensure this process is as smooth and stress-free as possible. We...
Thank you for taking the time to review Birchmere House Care Home in Solihull and for your amazing 5-star rating. Moving a loved one into care can be an overwhelming experience for all involved, therefore we offer our full support to ensure this process is as smooth and stress-free as possible. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving you and your family peace of mind. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel.
It’s an emotional rollercoaster and a steep learning experience curve when taking the first steps from living independently at home to moving into a residential environment. My brother and I had to fast track mum into Birchmere after a series of falls and whilst we asked as many questions as we...
It’s an emotional rollercoaster and a steep learning experience curve when taking the first steps from living independently at home to moving into a residential environment. My brother and I had to fast track mum into Birchmere after a series of falls and whilst we asked as many questions as we could, there were many that hadn’t occurred to us. The main thing was that mum should be safe and happy! 2 months and a room move within the home later and mum is stronger, happier, less stressed, have put on weight, made friends and thrown herself into the social activities. All of the staff are helpful, friendly and approachable, both to her and to us. There is a genuine sense that they want the residents to be as happy and fulfilled as they can be and to that end, they are proactive in inviting them to join in the various activities. There were teething issues, ours as much as theirs, but all dealt with quickly, professionally and in mum’s best interests. All-round we are very pleased.
Thank you for taking the time to review Birchmere House Care Home. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. It is a true pleasure to have your mum...
Thank you for taking the time to review Birchmere House Care Home. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. It is a true pleasure to have your mum as part of our loving, caring community. We are delighted to hear how well she has settled into her new home and is joining in with the daily activities on offer. Your kind words about our staff are highly appreciated, and I will be sure to pass this on to the rest of the team. Best Wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 13 Feb 2025
Spring may be on the way, but the cold weather is still biting, making warmth and companionship more important than ever. To support the local community, Birchmere House Care Home...
There are no upcoming events for Birchmere House Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Birchmere House Care Home - Avery Healthcare.
Meet the Team (3)

Hello, my name is Nicky. I am the Client Liaison Manager.
I really enjoy working in care as no two days are the same. We are a close-knit team where everyone supports each other, and that's quite priceless.

Hello there my name is Kerry I am the Well-being co-ordinator here at Birchmere House. I have the pleasure of working with such wonderful residents...
Hello there my name is Kerry I am the Well-being co-ordinator here at Birchmere House. I have the pleasure of working with such wonderful residents as well as family members and work colleagues alike.
My role is so rewarding, I honestly love what I do. We literally laugh here every day, the activity programme is vast and varied and covers seven days a week as well as 3/4 mini bus outings every week too. I like to refer to us as the Birchmere Family because that's exactly what we are, a little family.

Hello, my name is Helen McClean, and I am the Administrator at Birchmere House.
My background has always been in administration, having worked for...
Hello, my name is Helen McClean, and I am the Administrator at Birchmere House.
My background has always been in administration, having worked for many years as a receptionist and a lead within a GP Surgery. Throughout my career, my focus has been on serving the public, ensuring services run effectively while providing a supportive and approachable experience for residents, families and professionals alike.
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