Birchmere House Care Home - Avery Healthcare

Especially the activities, which were well organised and very professional.

I have only praise for Birchmere; it is like a five-star hotel with added care and security.

Carers, medical, catering, maintenance and housekeeping staff ensured he lived as independently as possible, using his computer to send emails to friends around the world. His family were reassured that the staff had his best interests at heart and they treated him with dignity and respect. When he became ill, we were kept informed of his bad days and staff acted with speed and compassion in the ensuing emergencies, when hospital became necessary. Nobody wishes to lose a parent but during those last few days, when he returned home to Birchmere, the sincerity and gentleness of the staff made it more bearable for us.

My mum has been wholeheartedly welcomed into Birchmere House and made to feel instantly at home. The standard of her care is excellent, attentive and considered and there are always staff on hand. Her room and the facilities are of an excellent standard. She thinks the food is superb as well. It's given our family a huge sense of peace of mind to know that she's being cared for so well.

I was very pleased overall with all of the care he received at Birchmere and I would highly recommend this care home to anyone wanting that extra special care and support.

Always plenty of staff to speak to. Care is considered and compassionate. Personal care carried out with regards to dignity. Food of a superior quality.