Birchmere House Care Home - Avery Healthcare

1270 Warwick Road, Knowle, Solihull B93 9LQ
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9.5 82 Reviews
  • Birchmere House Care Home - Avery Healthcare, Solihull
Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, and respite care, where your loved ones can reside with absolute confidence.

Located near the M42 and bordering Copt Heath Golf Club in the West Midlands, Birchmere House features premium facilities, including a state-of-the-art cinema room, luxurious hair salon, fully equipped therapy suite, inviting café, minibus for outings, and beautiful gardening spaces. Trust Birchmere House to deliver top-quality care in a safe, comfortable, and welcoming environment.

Each room is equipped with full en-suite facilities and kitchenettes, promoting independence. Residents can enjoy various communal spaces, including spacious lounges, a complimentary café, a light and airy dining room, a private dining room, quiet lounges and libraries, a cinema room, a minibus for daily outings, and a diverse program of activities and events. With on-site carers and nurses available 24/7, Birchmere House offers all the comforts of home and peace of mind.

Acquired by Avery Healthcare in April 2017, Birchmere House is now aligned with Avery's nationally recognized standards. Avery's rigorous standards are being implemented to create a vibrant community of care and companionship, elevating resident well-being, which is an integral part of the organisation's success.
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Care Provided by Birchmere House Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 76 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1585
  • Self-Funded Nursing Care: from £1839
  • RESPITE Self-Funded Residential Care: from £1685
  • RESPITE Self-Funded Nursing Care: from £1939

These prices are only a guideline, please contact Birchmere House Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Birchmere House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Birchmere House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Walker (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (62)

Parking

  • Free parking available on site

Birchmere House Care Home - Avery Healthcare Reviews (82)

9.5

Birchmere House Care Home - Avery Healthcare has a Review Score of 9.5 (9.457) out of 10, based on 16 reviews in the last 2 years.
Over all time Birchmere House Care Home - Avery Healthcare has 82 reviews.

Overall Experience
  • 60
  • 21
  • 0
  • 0
  • 1
Date Published
  • 82
  • 2
  • 4
  • 16
  • 66
Reviewer Connection to Birchmere House Care Home - Avery Healthcare
  • 29
  • 15
  • 7
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Jane N (Daughter of Resident) published on 8 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed at Birchmere for two weeks for respite care, after being in the hospital for over a month. The care he received was outstanding. Everyone was so helpful and caring. The food impressed my father, he ate everything that was put in front of him. His room was quiet and private with a large
en-suite bathroom. He had his own allocated carers who were there at a push of a button, they helped him shower and dress every day. He was encouraged to mix with other residents during meal times and during the get-together sessions that were planned daily. Nothing was too much trouble for any of the staff, they truly went out of their way for everything that my father needed.
I was very pleased overall with all of the care he received at Birchmere and I would highly recommend this care home to anyone wanting that extra special care and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia C (Sister of Resident) published on 21 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always plenty of staff to speak to. Care is considered and compassionate. Personal care carried out with regards to dignity. Food of a superior quality.
Reply from UK Marketing, Marketing Manager at Birchmere House Care Home - Avery HealthcareThank you for taking the time to share your experience of Sunrise of Knowle.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Knowle Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.457)

Overview of Review Score

The Review Score of 9.5 (9.457) out of 10 for Birchmere House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.595 for Birchmere House Care Home - Avery Healthcare is calculated as follows: ( (148 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 190 Ratings = 4.595
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.862 Points relating to the number of positive Reviews for Birchmere House Care Home - Avery Healthcare is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 15 Positive Reviews ÷ 15.2 = 0.987
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Nicola

Nicola Urry

Job Title: Client Liaison Manager Joined: 2017

Hello, my name is Nicky. I am the Client Liaison Manager.


I really enjoy working in care as no two days are the same. We are a close-knit team where everyone supports each other and that's quite priceless.

Kerry

Kerry Counihan

Job Title: Head of Well-Being Joined: 2018

Hello there my name is Kerry I am the Well-being co-ordinator here at Birchmere House. I have the pleasure of working with such wonderful residents as well as family members and work colleagues alike.


My role is so rewarding, I honestly love what I do. We literally laugh here every day, the activity programme is vast and varied and covers seven days a week as well as 3/4 mini bus outings every week too. I like to refer to us as the Birchmere Family because that's exactly what we are, a little family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchmere House Care Home - Avery Healthcare to verify any information. View our terms and conditions. Birchmere House Care Home - Avery Healthcare has an Enhanced Service - more info.