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- Birchmere House Care Home - Avery Healthcare







Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, and respite care, where your loved ones can reside with absolute confidence.
Located near the M42 and bordering Copt Heath Golf Club in the West Midlands, Birchmere House features premium facilities, including a state-of-the-art cinema room, luxurious hair salon, fully equipped therapy suite,...
Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, and respite care, where your loved ones can reside with absolute confidence.
Located near the M42 and bordering Copt Heath Golf Club in the West Midlands, Birchmere House features premium facilities, including a state-of-the-art cinema room, luxurious hair salon, fully equipped therapy suite, inviting café, minibus for outings, and beautiful gardening spaces. Trust Birchmere House to deliver top-quality care in a safe, comfortable, and welcoming environment.
Each room is equipped with full en-suite facilities and kitchenettes, promoting independence. Residents can enjoy various communal spaces, including spacious lounges, a complimentary café, a light and airy dining room, a private dining room, quiet lounges and libraries, a cinema room, a minibus for daily outings, and a diverse program of activities and events. With on-site carers and nurses available 24/7, Birchmere House offers all the comforts of home and peace of mind.
Acquired by Avery Healthcare in April 2017, Birchmere House is now aligned with Avery's nationally recognized standards. Avery's rigorous standards are being implemented to create a vibrant community of care and companionship, elevating resident well-being, which is an integral part of the organisation's success.
Care Provided by Birchmere House Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 76 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Birchmere House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Birchmere House Care Home - Avery Healthcare for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Rachel Walker (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (7)
- Single Rooms with ensuite Wet Room (62)
Parking
- Free parking available on site
Birchmere House Care Home - Avery Healthcare Reviews (92)
Birchmere House Care Home - Avery Healthcare has a Review Score of 9.4 (9.418) out of 10, based on 20 reviews in the last 2 years.
Over all time Birchmere House Care Home - Avery Healthcare has 92 reviews.
A very good, kind caring service for my mother since arriving in January this year from hospital. She has really improved both physically and mentally since arriving due to the lovely activities and stimulation she receives on a daily basis. Thank you and keep doing this as it is a huge blessing...
A very good, kind caring service for my mother since arriving in January this year from hospital. She has really improved both physically and mentally since arriving due to the lovely activities and stimulation she receives on a daily basis. Thank you and keep doing this as it is a huge blessing for her and us, as a family, to know she is so well looked after.
Thank you for taking the time to review us here at Birchmere House Care Home in Knowle. We are delighted to hear you are so happy with everything and that we have been able to make a difference to your mother's life. We will be sure to pass on your kind words to all the staff. With very best wishes from everyone at Birchmere House.
It is lovely seeing Mum join in with the activities.
All the best.
It is lovely seeing Mum join in with the activities.
All the best.
Thank you for taking the time to review us here at Birchmere House Care Home in Knowle. We really welcome your input and feedback and very much appreciate your response. We will be sure to pass on your kind words to the staff team and will strive to maintain high standards of care for your mother. Thank you very much and best wishes to you.
I find visiting Bichmere House a pleasure. The staff always offer a warm welcome and keep me informed with regard to my mother. I am pleased with the care and support the staff offer to my mother. The food is very good and varied and they all work hard with extra activities to give all residents...
I find visiting Bichmere House a pleasure. The staff always offer a warm welcome and keep me informed with regard to my mother. I am pleased with the care and support the staff offer to my mother. The food is very good and varied and they all work hard with extra activities to give all residents something to look forward to. Birchmere House and the rooms are kept very clean and make it a lovely environment in which to love.
Thank you for taking the time to review us here at Birchmere House Care Home in Knowle. We are delighted that you are happy with everything and will continue to work hard to ensure we provide excellent care for your mother. Your feedback is much appreciated and we will be sure to pass it on to the staff. Thank you and very best wishes.
I visit this home regularly to visit a family member. The staff are professional, friendly, helpful and very caring. All of the management staff are very professional, informative and amenable. The staff always welcome feedback and management acts on any recommendations. It is a pleasure to visit...
I visit this home regularly to visit a family member. The staff are professional, friendly, helpful and very caring. All of the management staff are very professional, informative and amenable. The staff always welcome feedback and management acts on any recommendations. It is a pleasure to visit on every occasion. As a nurse visiting many homes, in my professional capacity, I can honestly say I have never visited a home of such excellence. I wish you all every continued success, keep up the good work!
Thank you so much for taking the time to review us here at Birchmere House in Knowle. We have all been delighted to hear you are so satisfied with everything here. We are always working hard to ensure we give the best to our residents and strive to maintain our high standards. Thank you very much for your feedback, it means the world to us all.
Having spent 6 months in various hospitals I was hoping to find somewhere she could receive the care and attention she required. Initially, it was quite difficult knowing who I should address about different problems but the managers and nursing staff are always polite, friendly, and helpful and...
Having spent 6 months in various hospitals I was hoping to find somewhere she could receive the care and attention she required. Initially, it was quite difficult knowing who I should address about different problems but the managers and nursing staff are always polite, friendly, and helpful and will work with you to resolve any difficulties you may have. As with all new experiences, there is a settling-in period which I was aware of and now both Mum and the family are getting to find our way and she has settled well.
Thank you for taking the time to review us here at Birchmere House Care Home. We very much appreciate your comments and hope we will be able to continue to work together to provide excellent care for your Mum. We will be sure to pass your feedback on to the rest of the team.
I feel at home. All staff are outstanding. My thanks to all.
I feel at home. All staff are outstanding. My thanks to all.
We are so glad you are happy living here at Birchmere House and on behalf of all the staff, would like to thank you for your kind words.
I feel it appropriate to pass on feedback on what a gorgeous, safe and caring...
I feel it appropriate to pass on feedback on what a gorgeous, safe and caring home this is. The transition was smooth and compassionate and the efforts to settle Dad and the family were just incredible and very heartwarming and sincere. This is a true 'home' for the residents, and every staff member there, from the management, carers, nurses, admin, maintenance, housekeeping, kitchen staff etc. show that they really care and are passionate to ensure that their residents live their very best life.
As someone who has a lot of experience working in this industry, I feel that Birchmere truly 'showcase' older people's care.
Thank you for your wonderful, heartfelt review. All of the team at Birchmere House appreciate your kind words and are so grateful for you taking the time to write a review. We understand what a difficult time it has been for many residents moving from another home and how unsettling and worrying...
Thank you for your wonderful, heartfelt review. All of the team at Birchmere House appreciate your kind words and are so grateful for you taking the time to write a review. We understand what a difficult time it has been for many residents moving from another home and how unsettling and worrying this process can be. We are proud that we have been able to ease your worries and are so happy your loved one is settled with us.On behalf of everyone in the home, thank you and very best wishes.
for just a few weeks. He is very happy and thoroughly enjoys the very wide range of varied activities. There really is something for everyone!
He says the food is superb, and cannot fault it.
He has a super room, his room,...
for just a few weeks. He is very happy and thoroughly enjoys the very wide range of varied activities. There really is something for everyone!
He says the food is superb, and cannot fault it.
He has a super room, his room, and the whole home is spotlessly clean. This is truly better than his previous care home on all counts.
The gardens are lovely, one warm afternoon I dropped by my relative was seated with several other residents outside enjoying an ice cream with the carers. They really look after them very well. Care or attention needed during the night is quick.
They went to great lengths over the first week to sort a suitable bed for him too!
Thank you so much for taking time to review us at Birchmere House. It is wonderful to hear you and your relative are happy with everything. We will be sure to pass on your kind words to our team. Kind regards.
My son has been in Birchmere House Care Home - Avery Healthcare for over six months now following a series of strokes. He is very young at 58 but is treated with dignity and compassion. I know he is safe and very well cared for. All the staff are lovely and very professional. They care for my...
My son has been in Birchmere House Care Home - Avery Healthcare for over six months now following a series of strokes. He is very young at 58 but is treated with dignity and compassion. I know he is safe and very well cared for. All the staff are lovely and very professional. They care for my wellbeing as well as my husband's.
Thank you for taking the time to review our home and for your wonderful feedback. We are so happy you feel this way and it is a real pleasure to be looking after your loved one. On behalf of everyone at Birchmere House thank you for kind words. Kind Regards.
All staff are friendly and helpful. Everywhere is kept clean and tidy and mother's needs are all taken care of with no problems. Highly recommended.
All staff are friendly and helpful. Everywhere is kept clean and tidy and mother's needs are all taken care of with no problems. Highly recommended.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are very proud of our team and of being part of the Birchmere House family and the staff who provide excellent and above-standard care for our residents. I will be sure to pass on your review to the members of the staff team. Thank you and best wishes.
very caring, lots of activities.
very caring, lots of activities.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are very pleased to have your feedback and are delighted to hear you are happy with our home. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Thank you for your kind words. Best wishes.
Extensive activities.
Pleasant staff.
Would highly recommend.
Extensive activities.
Pleasant staff.
Would highly recommend.
Thank you for taking the time to review us at Birchmere House. We are very proud of the staff team and the work they do providing care for our residents as part of our Birchmere family. I will be sure to pass on your kind words to the staff. Thank you and best wishes.
Came to coronation celebration. Had a lovely time celebrating with friends. There was a lovely welcoming atmosphere. Staff were very accommodating and made me feel part of it all. Great fun, very enjoyable. Staff went to great lengths to make it a special day with lovely food, drink and fun...
Came to coronation celebration. Had a lovely time celebrating with friends. There was a lovely welcoming atmosphere. Staff were very accommodating and made me feel part of it all. Great fun, very enjoyable. Staff went to great lengths to make it a special day with lovely food, drink and fun activities.
Excellent coronation celebration - well organised, well run and beautifully decorated. Staff enthusiastic, helpful and very kind.
Excellent coronation celebration - well organised, well run and beautifully decorated. Staff enthusiastic, helpful and very kind.
Thank you so much for your lovely comments and for taking the time to review Birchmere House Care Home in Solihull. Your feedback is very much appreciated and I will be sure to pass it on to all the members of the team. We are pleased to hear you enjoyed the coronation event and please check out our packed programme of events upcoming in June and throughout the summer. Best wishes.
Attended the Coronation celebration on Saturday 6th May 2023. It was an extremely well-prepared and run event. Decorations were brilliant. Staff were so helpful and friendly, making sure everyone felt included.
Attended the Coronation celebration on Saturday 6th May 2023. It was an extremely well-prepared and run event. Decorations were brilliant. Staff were so helpful and friendly, making sure everyone felt included.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear you and your family enjoyed our Coronation celebrations and your feedback is truly invaluable to us and our staff team. We are very proud of the team and of being part of the Birchmere House...
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear you and your family enjoyed our Coronation celebrations and your feedback is truly invaluable to us and our staff team. We are very proud of the team and of being part of the Birchmere House family and the work staff do providing excellent and above-standard care for our residents. I will be sure to pass on your review to the members of the staff team. Best wishes.
Staff were really pleasant and helpful. Lovely atmosphere and a good day. The staff put on a great day with lovely food. The staff have been welcoming from the first day. Food is always amazing.
Staff were really pleasant and helpful. Lovely atmosphere and a good day. The staff put on a great day with lovely food. The staff have been welcoming from the first day. Food is always amazing.
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents,...
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents, relatives and community members alike. I will be sure to pass on your review to the members of the staff team. Best wishes.
We've been to the coronation celebrations today. Staff, as always, very friendly and efficient. Very happy that our mother is here. Good fun all round!
We've been to the coronation celebrations today. Staff, as always, very friendly and efficient. Very happy that our mother is here. Good fun all round!
Thank you so much for your lovely comments and for taking the time to review Birchmere House Care Home in Solihull. Your feedback is very much appreciated and I will be sure to pass it on to all the members of the team. We are pleased to hear you enjoyed the coronation event and please check out our packed programme of events upcoming in June and throughout the summer. Best wishes.
What a wonderful experience for family to join residents. Staff kind and caring to all, made us as visitors feel welcome. Staff demonstrated in-depth knowledge of residents. Food was excellent.
What a wonderful experience for family to join residents. Staff kind and caring to all, made us as visitors feel welcome. Staff demonstrated in-depth knowledge of residents. Food was excellent.
Thank you for taking the time to review Birchmere House Care Home in Solihull. We are delighted to hear you and your relative enjoyed one of our social evenings in May and your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Thank you for your kind words. Best wishes.
Coronation party - The home organised an excellent event with drinks and a bbq. Friendly staff, a hand to help everyone have a good time.
Coronation party - The home organised an excellent event with drinks and a bbq. Friendly staff, a hand to help everyone have a good time.
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents,...
Thank you for taking the time to review Birchmere House. Your kind words and feedback are very much appreciated. We are very proud to be part of the Birchmere House family. We are so glad you enjoyed the Coronation celebrations; it was truly a magnificent event and enjoyed by many residents, relatives and community members alike. I will be sure to pass on your review to the members of the staff team who all worked incredibly hard on the day in order to provide a wonderful experience for our residents, families and community members alike. Best wishes.
What a wonderful afternoon. Staff were brilliant and nothing was too much trouble. It was a great turnout and all the people seemed to be enjoying themselves. They had pushed the boat out and decorated lovely, moved chairs for family groups. There was chatter, laughter and music. I can't thank the...
What a wonderful afternoon. Staff were brilliant and nothing was too much trouble. It was a great turnout and all the people seemed to be enjoying themselves. They had pushed the boat out and decorated lovely, moved chairs for family groups. There was chatter, laughter and music. I can't thank the staff enough for putting a big smile on my auntie's face. Thank you to all.
Thank you so much for your lovely comments and for taking the time to review Birchmere House Care Home in Solihull. Your feedback is very much appreciated and I will be sure to pass it on to all the members of the team. The team worked incredibly hard on that day and we are so proud of the work...
Thank you so much for your lovely comments and for taking the time to review Birchmere House Care Home in Solihull. Your feedback is very much appreciated and I will be sure to pass it on to all the members of the team. The team worked incredibly hard on that day and we are so proud of the work they do. We are pleased to hear you enjoyed the coronation event and please check out our packed programme of events upcoming in June and throughout the summer. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 13 Feb 2025
Spring may be on the way, but the cold weather is still biting, making warmth and companionship more important than ever. To support the local community, Birchmere House Care Home...
There are no upcoming events for Birchmere House Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Birchmere House Care Home - Avery Healthcare.
Meet the Team (3)

Hello, my name is Nicky. I am the Client Liaison Manager.
I really enjoy working in care as no two days are the same. We are a close-knit team where everyone supports each other, and that's quite priceless.

Hello there my name is Kerry I am the Well-being co-ordinator here at Birchmere House. I have the pleasure of working with such wonderful residents...
Hello there my name is Kerry I am the Well-being co-ordinator here at Birchmere House. I have the pleasure of working with such wonderful residents as well as family members and work colleagues alike.
My role is so rewarding, I honestly love what I do. We literally laugh here every day, the activity programme is vast and varied and covers seven days a week as well as 3/4 mini bus outings every week too. I like to refer to us as the Birchmere Family because that's exactly what we are, a little family.

Hello, my name is Helen McClean, and I am the Administrator at Birchmere House.
My background has always been in administration, having worked for...
Hello, my name is Helen McClean, and I am the Administrator at Birchmere House.
My background has always been in administration, having worked for many years as a receptionist and a lead within a GP Surgery. Throughout my career, my focus has been on serving the public, ensuring services run effectively while providing a supportive and approachable experience for residents, families and professionals alike.
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