The staff were very efficient, kind and above all, he was treated with respect.
Phillip W (Son of Resident)
The home is a safe, comfortable environment to live in and feel as if you are in your own home.
Alison P (Daughter of Resident)
Whilst at Heathlands, mum was treated with utmost care and kindness.
Susan I (Mother of Resident)
Fees are dependent on the level of care required. Please contact the home directly for more information.
These prices are only a guideline, please contact Heathlands Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visits for new admissions must be arranged by calling the care home at this time.
Free on-site parking is available.
Heathlands Care Home has a Review Score of 9.2 (9.243) out of 10, based on 19 reviews in the last 2 years.
Over all time Heathlands Care Home has 75 reviews.
Dear Maria
I am given to understand that Heathlands had various meetings with you while your relative was at the home regarding the issues you have raised, and it’s regrettable that in the end we had to serve notice on your relative’s placement. As you will remember from our communication with you then, our actions were not related to your relative or their care, but were actually due to infringements concerning the contract that was signed by yourself. This all occurred before I took over as registered manager, but if you wish to raise a complaint you can write directly to me and your issues will be investigated thoroughly. You can also contact our quality team in confidence via 07810 487150 or quality@canfordhealthcare.co.uk.
Joe Nichols, Registered Manager, Heathlands Care Home
Dear Sevgi, thank you for your kind feedback, and for working with our team to ensure that your loved one receives the best possible care and support. We’re so happy to have you both as part of our Heathlands' family. I will pass on your comments to the team, who will be very happy to receive them.
Dear Lawrence, thank you for your kind feedback, and for working with our team to ensure that your loved one receives the best possible care and support. We’re so happy to have you both as part of our Heathlands' family. I will pass on your comments to the team, who will be very happy to receive them.
Dear Michelle, thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. So it really is pleasing to receive such positive and encouraging feedback. Your relative is such a pleasure to look after and is very much loved here at Heathlands. We look forward to seeing you and your family again when you next visit.
Dear Carol, thank you for your kind feedback, and for working with our team to ensure that your loved one receives the best possible care and support. We’re so happy to have you both as part of our Heathland family. I will pass on your comments to the team, who will be very happy to receive them.
Dear Simon, many thanks for your kind review. We are so pleased that you feel our home is warm, friendly and welcoming, as well as clean and tidy. Staff work hard to provide a comfortable home-from-home for your loved one (and our other residents), giving them all the care and attention that they so deserve!
Dear Helen, many thanks for your kind review. We are so pleased that you feel our home is warm, friendly and welcoming, as well as clean and tidy. Staff work hard to provide a comfortable home-from-home for your loved one (and our other residents), giving them all the care and attention that they so deserve!
Dear Sheila, many thanks for your kind review. We are so pleased that you feel our home is warm, friendly and welcoming, as well as clean and tidy. Staff work hard to provide a comfortable home-from-home for your loved one (and our other residents), giving them all the care and attention that they so deserve!
Dear Ian, many thanks for your kind words. We are so pleased that you are satisfied with your father’s care throughout the six years he was with us, and especially at the end of his life. It was a pleasure and a privilege to care for him. We remember how much he enjoyed the activities and all the trips out, and he is much missed by residents and staff at the home. We would like to wish you and your family all the best for the future.
Many thanks for your kind review. It was a privilege to care for your mum and we are so pleased that you felt satisfied with how we looked after her, especially at the end of her life. She was a lovely lady with a fantastic sense of humour who always enjoyed a joke! She is much missed here at Heathlands. We all wish you and your family all the best for the future.
Many thanks for your kind review. We’re delighted that you feel so satisfied with your mother’s care and that you feel that you were kept fully informed about your mother’s needs and treatment. We enjoyed looking after her while she was here and miss her now that she’s gone home. She is welcome for respite care here at any time!
The Review Score of 9.2 (9.243) out of 10 for Heathlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Respite, Residential, Nursing, Dementia, Pallative
Gladys joined Heathlands Care Home as a home manager in March 2024. She is an experienced nurse who has worked at a senior level in both hospital and care home settings in the London and Essex areas for the last 20 years.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathlands Care Home to verify any information. View our terms and conditions. Heathlands Care Home has an Enhanced Service - more info.