Glencairn Care Home

Glencairn is a very welcoming the staff are really nice and friendly and make you so welcome they are well trained and work as a team nothing is to much for them my aunt is very contented and happy and is well looked after and management are are always on hand if you need a chat

Hi, thank you for sharing the minutes for the latest meeting. It is most welcome. I have had a couple of occasions when meeting Dad to take him out for a meal when there were no lights on in his room. I startled him awake. It would be useful, before dusk, if residents' bedside lights were switched on, even if they are snoozing, so that the transition to wakefulness is not so abrupt. Many thanks Mike

Mum has just been at Glencairn for a 10-day respite break. She has mobility issues and chronic spinal pain; sadly, she's also starting to have some cognitive problems. We were all impressed by the beautiful rooms and she settled in very quickly, helped by the cheerful, kind and considerate staff. We were warmly welcomed ourselves and the carers and management are always ready to answer any questions that might crop up. Mum very much appreciated their support and enjoyed their company, and also commented on the good food. She was so comfortable there that we've chosen Glencairn for her long-term care, to start in a couple of weeks.

Thank you to the manager and the team.

Thank you all

The above care home runs very smoothly with staff nothing a problem to them. If I have it, it gets solved quickly. My opinion is that there's good running from the manager and the team. If anyone is looking for accommodation for their loved ones, I recommend this care home. They are looked after very well. And treated with respect, and you know they are safe.

We have found the care home excellent. We have excellent comfortable rooms and the staff are all friendly and caring. My wife and I are in here together as I have very limited mobility because of Parkinsonism and my wife has early stage Altzheimers. There is a very good atmosphere of commitment among the staff and the accommodation is excellent. We sometimes get tired of the food but it would not be different in other care homes. There have been some excellent outings, which we have enjoyed.

Living so far away (New Zealand) from my dad, I am so relieved that he is being looked after so well at Glencairn. Thank you to all of the staff for providing the opportunities for the residents and for creating such a homely environment.

I can say that the staff at Glencairn have been consistently supportive and considerate and have encouraged my father to participate in events at the home and in particular, excursions which he has clearly enjoyed very much. I really can't praise the staff at Glencairn highly enough.

My mother went into Glencairn for 4 weeks of respite while work was carried out on her flat. She was very unsure about going in and was certain it would not be a very pleasing experience. Instead, she has enjoyed the company, the activities and the food. She confessed she was nervous to go back to living alone and asked to stay longer. She is delighted that this is possible.

I chose to go into Glencairn Care Home for a week of respite following major surgery. I went in believing I would receive the very highest level of care and companionship as I recuperated and I was not disappointed. As a volunteer who had previously dropped into this home, sometimes to paint with residents, sometimes to attend church services, I had observed from a distance how well cared for the residents were. I found myself part of a family who all shared the same high level of care, encouragement, thoughtfulness and friendship from a very highly trained team of staff, in all departments. Rooms were immaculate, food was excellent, presented as an attractive offering to the most reluctant appetite. The care was superb. I have no hesitation in recommending Glencairn to anyone as an excellent, peaceful and caring home from home.

Although I am not as regular a visitor as my sisters, my visits endorse the above comments on every occasion.

I would definitely recommend Glencairn, where there are high standards and exceptional staff.

It's never an easy decision to place a relative in a care home but when my mum was diagnosed with dementia and my own health situation required a lengthy recovery to find Glencairn was a relief. I can't praise Glencairn too highly, the care given to my mum is excellent. The staff are wonderful and caring in every way. Standards throughout Glencairn are first rate and I couldn't wish for my mum to be in a better environment. The food provided is freshly prepared and of the highest standard, communication from the staff regarding Mum's condition is also to be highlighted as very good. The activities throughout the week for the residents are also excellent be it word games, painting or visiting musicians etc. The high standards throughout from the management and staff are wonderful and welcoming to all. Glencairn is highly recommended.

I last visited my mother at Glencairn in February 2024, with my dad, when I was back for a visit from my home abroad. I was able to see her each day for a week and observed how the home is run, meeting many of the staff, too. My mother has dementia and the empathy she receives from the staff and fellow residents is wonderful to see. I feel reassured that she's being treated well and that the care is tailored to her needs. Her room is tidy, fresh and offers a lovely view towards a particular hill, which is a familiar landmark to my mum, having lived so long under its famous crags. Glencairn is the best place she could be.

Feel Mum who has dementia is in the best possible place for her staff outstandingly good and I feel she is treated with dignity and respect.

It is of great comfort to the family that our aunt is being so well cared for in Glencairn, which she now calls home!

The staff are so helpful and friendly and although I was worried that my dad wouldn't settle, he pretty much loves it. His room is lovely and very peaceful, and he enjoys the afternoon coffees and cake trolley. He says that the food is excellent too. They also welcome family and friends and hold quarterly social events, with live music adding an extra bit of fun.

From day one of my Mum's residency, the staff could not have been more helpful, empathetic, and supportive towards both Mum and myself. Mum, due to her mental health, has had difficulty adjusting to life in a care environment and staff have been patient and tolerant personified, dealing with whatever comes their way with a smile. The quality of accommodation, cleanliness, activities, and catering have been excellent and whenever I have had to ask management for clarification on any matter or support, they have responded quickly and efficiently. Care is expensive and that is unlikely to change and although the cost is high, I feel Glencairn does give good VFM. I have great admiration for how the staff conduct themselves and how they support my Mum and there is nothing of any note I would take issue with. All I would say to the manager and her team is thank you and keep up the great service.

My husband has been a full-time resident since December 2023. This was a huge decision to make and I am so relieved to see how settled he is at Glencairn. All the staff are fantastic and look after him with great care and friendliness and this in turn makes me happy, as it has been a difficult time for all my family. Nothing is too much trouble and I love the way the staff work with him and give him the support and confidence to make his day worthwhile. The staff are so welcoming to me too and always keep me informed of any decisions they have to make on my husband's behalf. They really do care and am glad I made the decision to go to Glencairn.